Experts Reviews · Company report
Stanley Steemer logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty91−0.9Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Stanley Steemer

New Brunswick, NJ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #114Position by Experts Score among all companies we track in this category. of 175 carpet cleaning · 4.9★ from 4,711 Google reviews

Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Stanley Steemer is better than 93% of carpet cleaning.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Stanley Steemer is better than 92% of carpet cleaning.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Stanley Steemer is better than 91% of carpet cleaning.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Stanley Steemer is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Stanley Steemer is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Stanley Steemer is better than 100% of carpet cleaning.A
100

Reviews for your job

Customers hired Stanley Steemer for 8 kinds of job.

Stanley Steemer for area rug cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.236
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.88
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$170–$447
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Area rug cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#23 / 99
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%

All 236 Google reviews tagged “Area rug cleaning” · showing 20

Catherine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★★

Omar was awesome! Thorough, professional and fast.

Paid $500+Reasonable priceCarpet steam cleaningArea rug cleaning+ Quality+ Professionalism
dennis11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★

Both employees extremely professional , hard working , very friendly . If I didn’t use a competing company previously the carpets came out “ fine”, they are definitely cleaner than before and room smells fresh however very long dry time for carpets , the equipment doesn’t seem to give the carpets the “ like new “…

Paid $500+Not sureCarpet steam cleaningUpholstery cleaningCarpet cleaning
Mark6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Was very pleased with tremendous job that Rondell, Brian and Lamar performed today Very professional and efficient Family is very pleased

Paid $500+Great priceCarpet steam cleaningUpholstery cleaningArea rug cleaning
LisaLocal Guide · 239 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Messiah and his crew were on time and quick. They did a fantastic job. So personable and professional. I didn’t think anything could get the years of kids spilling food on the upholstery, but they did. My very old carpet looks good again, and my sectionals, after a few years of dog on them, look great.

Paid $500+Great priceCarpet steam cleaningUpholstery cleaningPet stain & odor removal
Shannon5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Raymond did an excellent job with our area rugs and hardwood floors. He arrived on time, explained the entire process to me as he worked, moved our furniture for the cleaning and put everything back in its original place. Pricing was also very reasonable given the size of the rooms and rugs. I highly recommend both…

Paid $500+Reasonable priceArea rug cleaningService not listed
Andrea3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Lamar and Javier were very courteous and respectful of the home's interior, being careful as they moved furniture to effectively clean the area rugs. They also finished quickly so that I could go about my day. I would definitely recommend Stanley Steemer based on this experience- particularly that my rugs and mats look like new!

Paid $350–400Reasonable priceArea rug cleaning
Amy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

I trust Stanley Steamer once every year to clean floors and couches. Ed and his team are great!!!! They do great work and are very friendly and professional.

Paid $500+Reasonable priceUpholstery cleaningArea rug cleaningService not listed
Jane2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Nicholas and Daniel were professional, thorough technicians! They were punctual and paid close attention to detail. They explained the process clearly upfront and went above and beyond to resolve problem areas and spectacular results!

Reasonable priceCarpet steam cleaningUpholstery cleaningArea rug cleaning
AnneLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

A perfect & beautiful job done cleaning my Mother-in-Laws carpeting. Everything from start to finish was so easy. I got a quote when I called. Our serviceman, Wilfredo was wonderful! This experience helping her was so quick, efficient & well done! Thank you!

Carpet steam cleaningGeneral carpet cleaningArea rug cleaning
sunitha1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Eugene did wonderful job cleaning my carpet and tiled floor

Paid $350–400Reasonable priceCarpet steam cleaningArea rug cleaning
AngelaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Raymond and Nick were very professional, very thorough, very attentive to my Carpet needs. They are definitely a Stanley Steemer keeper!! Thank you!

Reasonable priceCarpet steam cleaningCarpet cleaningArea rug cleaning
Dionne3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

A+ great job..excellent service

Paid $350–400Reasonable priceCarpet steam cleaningGeneral carpet cleaningArea rug cleaning
Martin9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Excellent!! Fast and efficient. Raymond was terrific! Highly recommended! I hope to have Raymond again.

Paid $400–450Reasonable priceCarpet steam cleaningGeneral carpet cleaningArea rug cleaning
Patrick8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

This is the third time we have used Stanley Steamer and each time has been a fantastic experience. The technicians are professional, courteous and hard working. They genuinely want your house to look its best and they don’t upsell. They do a great job every time! Shout out to Dorrell and Brandon!

Paid $500+Reasonable priceCarpet steam cleaningArea rug cleaningService not listed
Shashank4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Joseph and Dwayne were a good team. Not only did they finish the job well but with a lot of care and attention to the necessary detail. Joseph is a ‘can do, will do’ person and with good leadership qualities. He can be a great trainer to those who will follow his steps - Stanley Steemer or in any capacity. Well…

Paid $500+Reasonable priceCarpet steam cleaningArea rug cleaningHVAC duct & vent cleaning
Lena2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Eugene did a great job! Original service to just clean the surface of area rug but after speaking with the technician decided to send for overall cleaning at their shop. Since already here got sectional cleaned, deodorized and protect because of the light color.

Paid $500+Reasonable priceUpholstery cleaningArea rug cleaning
WPV8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Rhondel took the time necessary to do an excellent job with the carpeting. It was a professional and detailed service... He is the best of the best! Great job Rhondel!... Wayne V.

Paid $100–150Reasonable priceCarpet steam cleaningGeneral carpet cleaningCarpet cleaning+ Responsiveness+ Punctuality+ Quality
FrancisLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Messiah and Will were excellent. So friendly and so fast. My rug looks brand new and they recommended doing my kitchen tile floors too - I’m glad they did because it’s never been cleaner. I will definitely have both services again and regularly.

Paid $150–200Reasonable priceArea rug cleaningService not listed
Karen15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Excellent job by Messiah and Kai! Highly recommend

Paid $300–350Reasonable priceCarpet cleaningPet stain & odor removalArea rug cleaning
JeanneLocal Guide · 115 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Caleb and Will were very professional and good at their trade. Caleb and Will made sure we were pleased with the chairs and carpet cleaning. I would not hesitate to hire them again. It was money well spent.

Paid $200–250Reasonable priceUpholstery cleaningArea rug cleaning

Show more area rug cleaning reviews (216 more) →

Price

$283+10% vs typical carpet cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 72%Overpriced 3%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Carpet steam cleaning875$170–$334
General carpet cleaning623$170–$334
Upholstery cleaning440$183–$347
Pet stain & odor removal238$139–$354
Area rug cleaning236$170–$447
HVAC duct & vent cleaning234$351–$928
Carpet cleaning181$176–$359
Flood cleanup19$188–$360

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