How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty91−0.9Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREStanley Steemer
New Brunswick, NJ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #114Position by Experts Score among all companies we track in this category. of 175 carpet cleaning · 4.9★ from 4,711 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for area rug cleaning
Clear ✕All 236 Google reviews tagged “Area rug cleaning” · showing 120
Omar was awesome! Thorough, professional and fast.
Both employees extremely professional , hard working , very friendly . If I didn’t use a competing company previously the carpets came out “ fine”, they are definitely cleaner than before and room smells fresh however very long dry time for carpets , the equipment doesn’t seem to give the carpets the “ like new “…
Was very pleased with tremendous job that Rondell, Brian and Lamar performed today Very professional and efficient Family is very pleased
Messiah and his crew were on time and quick. They did a fantastic job. So personable and professional. I didn’t think anything could get the years of kids spilling food on the upholstery, but they did. My very old carpet looks good again, and my sectionals, after a few years of dog on them, look great.
Raymond did an excellent job with our area rugs and hardwood floors. He arrived on time, explained the entire process to me as he worked, moved our furniture for the cleaning and put everything back in its original place. Pricing was also very reasonable given the size of the rooms and rugs. I highly recommend both…
Lamar and Javier were very courteous and respectful of the home's interior, being careful as they moved furniture to effectively clean the area rugs. They also finished quickly so that I could go about my day. I would definitely recommend Stanley Steemer based on this experience- particularly that my rugs and mats look like new!
I trust Stanley Steamer once every year to clean floors and couches. Ed and his team are great!!!! They do great work and are very friendly and professional.
Nicholas and Daniel were professional, thorough technicians! They were punctual and paid close attention to detail. They explained the process clearly upfront and went above and beyond to resolve problem areas and spectacular results!
A perfect & beautiful job done cleaning my Mother-in-Laws carpeting. Everything from start to finish was so easy. I got a quote when I called. Our serviceman, Wilfredo was wonderful! This experience helping her was so quick, efficient & well done! Thank you!
Eugene did wonderful job cleaning my carpet and tiled floor
Raymond and Nick were very professional, very thorough, very attentive to my Carpet needs. They are definitely a Stanley Steemer keeper!! Thank you!
A+ great job..excellent service
Excellent!! Fast and efficient. Raymond was terrific! Highly recommended! I hope to have Raymond again.
This is the third time we have used Stanley Steamer and each time has been a fantastic experience. The technicians are professional, courteous and hard working. They genuinely want your house to look its best and they don’t upsell. They do a great job every time! Shout out to Dorrell and Brandon!
Joseph and Dwayne were a good team. Not only did they finish the job well but with a lot of care and attention to the necessary detail. Joseph is a ‘can do, will do’ person and with good leadership qualities. He can be a great trainer to those who will follow his steps - Stanley Steemer or in any capacity. Well…
Eugene did a great job! Original service to just clean the surface of area rug but after speaking with the technician decided to send for overall cleaning at their shop. Since already here got sectional cleaned, deodorized and protect because of the light color.
Rhondel took the time necessary to do an excellent job with the carpeting. It was a professional and detailed service... He is the best of the best! Great job Rhondel!... Wayne V.
Messiah and Will were excellent. So friendly and so fast. My rug looks brand new and they recommended doing my kitchen tile floors too - I’m glad they did because it’s never been cleaner. I will definitely have both services again and regularly.
Excellent job by Messiah and Kai! Highly recommend
Caleb and Will were very professional and good at their trade. Caleb and Will made sure we were pleased with the chairs and carpet cleaning. I would not hesitate to hire them again. It was money well spent.
Wil did a great job. He was thorough and got all the stains out from my dogs.
Eugene and Brandon did a great job! They were very knowledgeable and pleasant. Most importantly, they were honest about what cleaning should and should not have been done. We will have them back again.
My technician Eugene was friendly, respectful and did an outstanding job cleaning 2 flights of stair carpeting and area rugs. He was able to restore all the carpeting back to how it looked when it was new 6 years ago !!!
Technician was great! He was punctual, professional and caring. The company should consider improving on the process. Pre treatment must be more than simply spraying a solution. Scrubbing must be a part of the pre-treatment process. Company also must consider going over carpeted areas more than once. A better…
Cesar was very thorough and provided me with information to make the best decision for my cleaning needs.
Fast service, very responsive to schedule, excellent cleaning, polite techs and techs offered good suggestions for future "user" carpet care.
Professional workers, an excellent team, efficient, punctual, very respectful, and they left everything looking brand new. I highly recommend them; they're top-notch. Thanks, guys.
Messiah & Kenee were wonderful! They worked well together and did a very thorough job on my carpets and hard wood flooring. I would use them again.
They showed up on time and got to work quickly. They were very efficient and did a good job working on stains. My whole house feels refreshed… just in time for the holidays!
Very professional, pleasant and thorough.
Updating 2/16/22 - This is 4th time using Stanley Streamer, and I'm still pleased with their service. Edmond and his assistant cleaned my sofas, rugs & a chair. All look wonderful, as usual. Super efficient & professional. Excellent job, well done. I used Stanley Steemer for the first time yesterday, and I'm very…
Great job done by Cesar. He was informative before starting any service. He was courteous and friendly. My rugs and couches look great!
Friendly and efficient.
Messiah did a tremendous job cleaning everything I needed done. He went above and beyond on his effort. He was also extremely honest with the pricing. I will request for Messiah again when I need work done.
Eugene was great!! Very professional and thorough.
Raymond did a fantastic job. My floors are sparkling clean. Thanks again!!
My elderly parents spoke with a phone representative and received a quote for a deep cleaning and sanitizing carpet service. When the crew showed up they indicated the quote was only for a regular cleaning and only part of the room. The cost more then doubled in cost for a tiny section of carpet between the bedroom…
Scottie was excellent in cleaning the very dirty carpet at 2 entrances. I will request him the next time I have my carpets cleaned.
Lamar provided excellent and efficient service
Great team. Super efficient and quick!
Rondel and Waldo were very professional in cleaning my carpet. They took their time and made sure I was satisfied with their work. It was top notch service. Thank you both!!
Ed and Malik did a great job!
I use Stanley Steemer several times a year to clean my wall-to-wall carpeting. Raymond from Stanley Steemer came out today to steam-clean my carpeting, as well as the upholstery on my couch. He was polite and professional, and he did a great job! He even got me a set of shoe covers so that I could walk across the…
Great job. Great customer service. Explained everything really well
Raymond and Jeremy were on time and worked fast- did a great job. They were very very polite. Happy with the work!
We had a great experience with Wadoo and Malik. They arrived timely, were extremely polite, and performed the cleaning service quick and efficiently. We originally scheduled a cleaning, protecting, and deodorizing service for the couch, chair, and ottoman, and we decided to add-on the area rug cleaning as well. We…
Technician was very friendly and eager to help me. Walked me through what he suggested and offered a couple of suggestions. Did a really thorough job!
They were fast, efficient and very polite!! Great job. I’d call Stanley Steamer every time!
Eugene was great ! Helped me move my rugs and put my mind at ease . Highly recommend.
Edmon and Dre were professional, thorough and knowledgeable. Edmon went over each and every service to make sure that it was what we wanted. The carpets, wood floors and furniture look fantastic! Definitely recommend them and will use them in the future.
In a word: Outstanding. Eugene was professional, polite and knowledgeable. Goes the extra mile
Eugene was super professional and helped clean my basement, he did such a good job i wanted him to do my other stairs and bedroom !!! Thank you so much for buying great people!
Lamar highly professional job well done very happy two bedrooms two bathrooms
Appreciated the courtesy and professionalism of both technicians! Response time was also great & our floors look beautiful!
Stanley Steemer never disappoints. It's even better when you have friendly and professional service such as the two men working for me today. I would give 6 stars if it was possible. They are a perfect reflection of what is simply the best carpet cleaning service of them all.
Cesar is an amazing technician! I call him “the carpet whisperer”. There hasn’t been a stain, he can’t get out. He’s professional, pleasant, timely and very good at carpet cleaning. Stanley Steamer continues to be my only carpet and upholstery cleaner for our home. They’re excellent!!
STANLEY STEAMER - ED (employee) was Super Professional, Very Informative, and Knowledgeable in prolonging the life of my carpets. Excellent Service.
Jeremiah was on time - very informative- very nice! Thanks 😊
Jeremy was extremely courteous and knowledgeable about the service.. He advised what was the best way to get full satisfaction regarding the floors ( The area rugs have to be removed).
Fast, reliable and polite.
Very helpful. He gave me options. I appreciate that.
Needed same day service they came in less than 2 hours.
Jeremy and Raymond were great. Extremely professional.
Raymond & Jorge did a great job working very efficiently. After each area was cleaned, they ask us to inspect & approve of the job. The kitchen tile grout is light again! Well done!
Service man was courteous efficient and polite.
The guys were a great team. Prompt, accurate, clean, like a well oiled machine. I would recommend Stanley Steamer to everyone.
4th time using this team, always does great job. 👍
Scottie is amazing. The nicest, most professional man. Highly recommend.
Omar and Kahlil were very thorough responsive, and professional. And, they had great personalities.
My technician, Raymond, did an excellent job! He even advised on how to properly remove stains from my carpets so that I don’t leave spots. He really knows this business. He was very professional. He is definitely an asset to Stanley Steemer.
First time SS customer & couldn’t be happier! Ray came & finished our area rugs in no time & was nothing but friendly during his visit. Thanks!
Ceaser & his crew was amazing did a fantastic job thank you guys I really appreciate them
Outstanding! K, the service person was exceptional
Frank showed up on time and explained all of the services he was going to perform. He wore "booties" over his shoes during the entire service and this impressed me because we do not wear outside shoes in the house. I had an area rug service and he suggested (since we have a dog) that it would be preferable to bring…
He was so very professional and did a fantastic job any spots that I pointed out he took care of them without any issues and he got spots out that another technician could not. I have been using Stanley Steemer for over 8 years now and they do a wonderful job. I always recommend Stanley Steemer and I will recommend…
We have dogs and dogs do what they do. We called Stanley and Cesear was our representative. He was professional kind and understanding. He even showed us some tips to save on multiple trips
Ray n Juan were professional and friendly , quick and efficient , thank you
Very nice tech.
Terrific job
Excellent service.
UPDATE: once the rug dried it still smells like pet urine in the spot we were having a problem with and then stain is still there on the edge of the area ☹️ Charles was knowledgeable, on time, and gave us the recommendations to get the most life out of our area rug! The rug is so clean and fresh now!
Courteous, respectful, and polite. Doesn’t matter which technician shows up, they are all well trained. Never had any problems with Stanley Steamer service.
Coleman was very polite and professional. He explained what he was going to do with the cleaning and why after analyzing my carpet and area rug
Showed up on time, did a great job quick and professional!
The service didn’t seem to anything. I have a home machine that I typically use before the holidays that does a much better job. I thought I would save time and get a better clean by using Stanley. I was wrong. I now spend $500 and still have to shampoo the carpets myself. The employees that did the service were…
Ark was great!! Very knowledgeable and thorough. He is a super nice person. I’d definitely recommend his service.! 5 stars
Scotty was on time friendly, professional and good at his job.
A bit pricey . I don’t think the prices per piece are aligned but besides that service was great ! I would probably do again during a promotion or with coupon but happy with service and results . Great tech !
Stanley Steamer did their usual wonderful job today on my carpets. Great customer service and great work.
Cesar did a excelente job very friendly and explained everything very well. I will defenatly have them back.
Prompt, very professional and courteous. Understood the assignment.
Job well done 👍🏽
Eli and kodie were very professional and explained the whole process to me from start to finish, would definitely use and recommend them again
Have used them for years and they have always been professional, nice, informative, thorough. Would highly recommend. Only disappointed that area rugs are no longer a part of annual contracts.
Very nice. Rugs look great
Outstanding
Excellent job!
Good service
The service was on time , the technician was very helpful , efficient and did a great job! Very happy with the service !
Frank and Kodie did an amazing job! Stains were gone!
Carpet traffic areas soiled and technician did an excellent job cleaning them. Would definitely use them again.
Excellent service. Professionalism and punctuality at it’s best.
These guys were professional and communicative. Appreciated how well the cleaned.
The guys were professional and so nice. The carpets look amazing.
Frank was very pleasant and did a great job cleaning our carpets. We were satisfied with the cleaning service
Service was fantastic, great experience
The service was good, I always use Stanley Steemer
Khaleel did an excellent job on basement and stairs. They look renewed and smell good too. We had a couple of area rugs that needed some heavy cleaning too and they look like new again. Thanks Khaleel for friendly and thorough job.
Darrell was AWESOME ☺️! He did a great job and got all of the stains out!! Now our carpet looks great, and smells good too.
Thank you Charles and Kameesha! You were careful and went out of your way. Kudos!
Amazing experience! Friendly technician went over and beyond!
Awesome guys that were fast, effective, and did my runner for free!
Did good job. Tile looked almost new. Friendly and professional. Would use them again.
Very professional and very helpful
Exceptional service and professional attitude!
The cleaner was great however my rugs still dirty at the heavy traffic areas. I spoke with a Customer service rep who verbalized someone will visit tomorrow to rectify the situation.
I would highly recommend
They did a great job. Very professional and explained what they were doing
Messiah was on time, extremely polite and professional.
Juan was unbelievable, A+++ highly recommend. Absolute professional.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 875 | $170–$334 |
| General carpet cleaning | 623 | $170–$334 |
| Upholstery cleaning | 440 | $183–$347 |
| Pet stain & odor removal | 238 | $139–$354 |
| Area rug cleaning | 236 | $170–$447 |
| HVAC duct & vent cleaning | 234 | $351–$928 |
| Carpet cleaning | 181 | $176–$359 |
| Flood cleanup | 19 | $188–$360 |