How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty91−0.9Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREStanley Steemer
New Brunswick, NJ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #114Position by Experts Score among all companies we track in this category. of 175 carpet cleaning · 4.9★ from 4,711 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for carpet cleaning
Clear ✕All 182 Google reviews tagged “Carpet cleaning” · showing 60
Dorrell is always pleasant, professional and helpful, I always request as he takes pride in his profession!
Eugene was very professional and very courteous. He did a great job. Never knew my carpeting could get so clean. I will not hesitate to to call again and will ask for Eugene!
Eugene came to our home in central NJ and cleaned three of our carpeted rooms and one small couch. He was kind, very respectful, and did an incredible job. He went above and beyond to ensure we were happy with the work he did. I would happily use Stanley Steamer again, and would recommend Eugene to anyone looking…
Our technician, Lamar, was very helpful and friendly.
Both employees extremely professional , hard working , very friendly . If I didn’t use a competing company previously the carpets came out “ fine”, they are definitely cleaner than before and room smells fresh however very long dry time for carpets , the equipment doesn’t seem to give the carpets the “ like new “…
Rhondel did a very professional job in cleaning our carpets. He was prompt and efficient and is a true asset of Stanley Steemer. Great job, Rhondel!
Gregory and Michael arrived on time, they were polite and friendly. We have an elderly cat that had accidents on our carpet and as much as we tried to get rid of the smell we could not. They went over those areas extra and I think they got rid of it. They were also very thorough cleaning our large sectional as well. I would highly recommend.
Eugene was PHENOMENAL! super fast, courteous, and professional.
Eugene was wonderful. He was professional and informative and fid a great great job. Will request him in the future
They have done A fantastic job 👏 👍🏾
Always on time and dows a fantastic job!
Caleb from Stanley steamer did an amazing job. He cleaned our six piece fabric sectional from Bob’s and thoroughly cleaned our carpeted stairs. I had received a quote from another local cleaning company who said we would have to replace the carpet because they would not be able to take out the pet stain after my dog…
Something told me to try a new carpet cleaning company. Always listen to your inner voice. Your service is now expensive, and ineffective. I got upsold to add deodarizer, and yet the spots remain. I pointed out one but when these guys left I found more. Why not tell customers upfront that the stains wont be removed.…
Messiah was efficient and amiable. He explained his process and was very diligent. A true professional. The carpet and the floor look great.
Juan and Michael were wonderful! On time, answered my questions, worked quickly, and the stairs and kitchen area look great. I have used Stanley Steemer (Edison) before and I remain impressed with the knowledge and longevity of their team. It’s an expensive service, even with discounts, but the quality is excellent.
Eugene was amazing! He was able to remove stains that I had given up on literally YEARS ago! I will be requesting him again for my upholstery cleaning!
Raymond and Nick were very professional, very thorough, very attentive to my Carpet needs. They are definitely a Stanley Steemer keeper!! Thank you!
Lamar was very thorough in investigating the odor problem and explaining my options. There was a problem in another room from last cleaning with this service and was very thorough in correcting same.
I’ve been working with Stanley Steemer and Scottie for years now and they do a great job.
Eugene did a great job! I would recommend him any time. Beautiful service. Thank you Eugene 😊
Scottie and Brandon were phenomenal - very friendly and did a great job. I am very happy. Thank you, guys.
Cesar was great he was in and out and very knowledgeable. Eugene was fabulous and fast and unbelievable the best
Juan did outstanding job. Sofa n rug look brand new will use him in near future for grout
Messiah and Kai were the consummate professionals and did fantastic work! We did have an issue (not at all with them) on the service we ordered and hope that this will be straightened out after the weekend with the mgmt team.
The team was great! Polite, professional, and kind. Explained everything well and kept me informed. Wouldn’t hesitate to use them again or recommend for dryer vent cleaning. Also had them clean my area rugs and again, pilot professional, kind and thorough.
Will did a great job. I will definitely ask for him at my next cleaning.
Great job on my carpets by Scotty and Ameer. They were respectful, kind and helpful. Highly Recommend!!!
Extremely satisfied with the scheduling and service rendered for carpet cleaning & deodorizing. Dorrell was very courteous and thorough, and specifically paid attention to areas I told him to be more careful. Thank you Dorrell and Stanley Steemer for your service today 👍
I have a walkout basement that the kids (now adults) took over many years ago. I just cleared it out and Stanley Steemer did a remarkable job on the Berber rug and everything that was spilled over the last 15 years. I love Stanley Steemer. Now I need to figure out how to give props to Eugene, the guy who got it done 👍
Messiah and Brandon did an amazing job with our carpet and furniture cleaning. They are best and very professional.
Juan is an expert in the field-he brings over 25 years experience and training. He was prompt, polite and very professional. I highly recommend him and Stanley Steamer!
The gentleman that came to my house were Caleb and Wilfredo. Super nice, professional and did a great job. Thank you so much.
Eugene was great - very professional and enjoyable to work with. Highly recommend!
Rhondel took the time necessary to do an excellent job with the carpeting. It was a professional and detailed service... He is the best of the best! Great job Rhondel!... Wayne V.
What a tremendous job! Messiah and Will were amazing, my place sparkles! There were tough stains that they cleaned up entirely. Looks like new rugs. Additionally Messiah and Will were super courteous and helpful. I am so happy!
Darrell did an excellent job with all of our bedrooms. And the area rugs looked great! 👍
Excellent job by Messiah and Kai! Highly recommend
Stanley Steemer sent Scottie to re-clean my carpets a few days after my initial carpet cleaning since the areas under my sofas weren’t cleaned the first time and I especially wanted those sections cleaned. Not only did Scottie clean under the sofas, but he carpet cleaned both rooms again so the carpeting is now…
Messiah was very nice and explained everything that he was going to do. Just a very nice man.
Juan is the best! He was on time, very professional and did a great thorough job. He made sure I was happy with the work when he was done and he couldn’t be nicer. Great experience! I highly recommend Juan and Stanley Steemer.
Our technician, Khyahndre was on time, friendly, quick and made the process very smooth from start to finish. The carpet looks brand new. Thanks Khyahndre!
My technician Eugene was friendly, respectful and did an outstanding job cleaning 2 flights of stair carpeting and area rugs. He was able to restore all the carpeting back to how it looked when it was new 6 years ago !!!
Rhondal was very personable, polite, and thorough with his explanations and the cleaning of our carpets. He did a thorough job and we are very pleased with the carpets.
Ed and Caleb did an amazing job with my carpets today! I can’t believe the stains they were able to remove, the carpets look fantastic and smell great! Ed and Caleb arrived on time, and finished quickly. I highly recommend!
I had to reschedule a couple of times and everyone was accommodating and friendly. I have not personally seen the carpets which Juan cleaned but my daughter reported that they look 'great'!
Messiah & Kenee were wonderful! They worked well together and did a very thorough job on my carpets and hard wood flooring. I would use them again.
I was very happy with Rondel and Caleb. They did an awesome job. My rug really looked so much better because of a suggestion to use a pre treater and stain remover. I also used the Protection spray. They also used a soecial tool that brought up the nap of the rug. Beautiful Job!
Messiah did a fantastic job with our carpet and furniture cleaning. He is very courteous and professional. I would highly recommend!
Our cleaner went beyond what we asked of him, and he did a superb job.
Eugene and Ray were polite, worked quickly, and throughly communicated what was done.
Technicians were extremely courteous and knowledgeable.
I had an amazing experience with Stanley Steemer! Rhondel was absolutely professional, friendly, and went above and beyond to make sure everything was spotless. He took the time to explain the process, made sure I was comfortable with everything, and the results were incredible — my carpets look brand new again!…
Nicholas was quick and very accommodating. Would definitely use Stanley Steemer again and request Nicholas
Messiah and Iyanna were great. Extremely thorough and professional. I am very pleased with their service and the results. Will be delighted to request them for future services. Kudos!!
My elderly parents spoke with a phone representative and received a quote for a deep cleaning and sanitizing carpet service. When the crew showed up they indicated the quote was only for a regular cleaning and only part of the room. The cost more then doubled in cost for a tiny section of carpet between the bedroom…
Eugene was fast, professional and friendly! Everything I want in someone entering my home!
Scottie was excellent in cleaning the very dirty carpet at 2 entrances. I will request him the next time I have my carpets cleaned.
Eugene was such a huge help today with our carpet. We requested a carpet cleaning, but learned that our carpet needed to have both sides worked on. He helped us understand the process of the washing, how long it would take, and walked us through the return of the carpet. He set up everything for our carpet so we…
Dorrell was knowledgeable, professional, and courteous.
The technician Messiah was very professional and courteous. Did a very thorough job and the rugs look great
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 875 | $170–$334 |
| General carpet cleaning | 623 | $170–$334 |
| Upholstery cleaning | 440 | $183–$347 |
| Pet stain & odor removal | 238 | $139–$354 |
| Area rug cleaning | 236 | $170–$447 |
| HVAC duct & vent cleaning | 234 | $351–$928 |
| Carpet cleaning | 181 | $176–$359 |
| Flood cleanup | 19 | $188–$360 |
