How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty91−0.9Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREStanley Steemer
New Brunswick, NJ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #114Position by Experts Score among all companies we track in this category. of 175 carpet cleaning · 4.9★ from 4,711 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for carpet cleaning
Clear ✕All 182 Google reviews tagged “Carpet cleaning” · showing 120
Dorrell is always pleasant, professional and helpful, I always request as he takes pride in his profession!
Eugene was very professional and very courteous. He did a great job. Never knew my carpeting could get so clean. I will not hesitate to to call again and will ask for Eugene!
Eugene came to our home in central NJ and cleaned three of our carpeted rooms and one small couch. He was kind, very respectful, and did an incredible job. He went above and beyond to ensure we were happy with the work he did. I would happily use Stanley Steamer again, and would recommend Eugene to anyone looking…
Our technician, Lamar, was very helpful and friendly.
Both employees extremely professional , hard working , very friendly . If I didn’t use a competing company previously the carpets came out “ fine”, they are definitely cleaner than before and room smells fresh however very long dry time for carpets , the equipment doesn’t seem to give the carpets the “ like new “…
Rhondel did a very professional job in cleaning our carpets. He was prompt and efficient and is a true asset of Stanley Steemer. Great job, Rhondel!
Gregory and Michael arrived on time, they were polite and friendly. We have an elderly cat that had accidents on our carpet and as much as we tried to get rid of the smell we could not. They went over those areas extra and I think they got rid of it. They were also very thorough cleaning our large sectional as well. I would highly recommend.
Eugene was PHENOMENAL! super fast, courteous, and professional.
Eugene was wonderful. He was professional and informative and fid a great great job. Will request him in the future
They have done A fantastic job 👏 👍🏾
Always on time and dows a fantastic job!
Caleb from Stanley steamer did an amazing job. He cleaned our six piece fabric sectional from Bob’s and thoroughly cleaned our carpeted stairs. I had received a quote from another local cleaning company who said we would have to replace the carpet because they would not be able to take out the pet stain after my dog…
Something told me to try a new carpet cleaning company. Always listen to your inner voice. Your service is now expensive, and ineffective. I got upsold to add deodarizer, and yet the spots remain. I pointed out one but when these guys left I found more. Why not tell customers upfront that the stains wont be removed.…
Messiah was efficient and amiable. He explained his process and was very diligent. A true professional. The carpet and the floor look great.
Juan and Michael were wonderful! On time, answered my questions, worked quickly, and the stairs and kitchen area look great. I have used Stanley Steemer (Edison) before and I remain impressed with the knowledge and longevity of their team. It’s an expensive service, even with discounts, but the quality is excellent.
Eugene was amazing! He was able to remove stains that I had given up on literally YEARS ago! I will be requesting him again for my upholstery cleaning!
Raymond and Nick were very professional, very thorough, very attentive to my Carpet needs. They are definitely a Stanley Steemer keeper!! Thank you!
Lamar was very thorough in investigating the odor problem and explaining my options. There was a problem in another room from last cleaning with this service and was very thorough in correcting same.
I’ve been working with Stanley Steemer and Scottie for years now and they do a great job.
Eugene did a great job! I would recommend him any time. Beautiful service. Thank you Eugene 😊
Scottie and Brandon were phenomenal - very friendly and did a great job. I am very happy. Thank you, guys.
Cesar was great he was in and out and very knowledgeable. Eugene was fabulous and fast and unbelievable the best
Juan did outstanding job. Sofa n rug look brand new will use him in near future for grout
Messiah and Kai were the consummate professionals and did fantastic work! We did have an issue (not at all with them) on the service we ordered and hope that this will be straightened out after the weekend with the mgmt team.
The team was great! Polite, professional, and kind. Explained everything well and kept me informed. Wouldn’t hesitate to use them again or recommend for dryer vent cleaning. Also had them clean my area rugs and again, pilot professional, kind and thorough.
Will did a great job. I will definitely ask for him at my next cleaning.
Great job on my carpets by Scotty and Ameer. They were respectful, kind and helpful. Highly Recommend!!!
Extremely satisfied with the scheduling and service rendered for carpet cleaning & deodorizing. Dorrell was very courteous and thorough, and specifically paid attention to areas I told him to be more careful. Thank you Dorrell and Stanley Steemer for your service today 👍
I have a walkout basement that the kids (now adults) took over many years ago. I just cleared it out and Stanley Steemer did a remarkable job on the Berber rug and everything that was spilled over the last 15 years. I love Stanley Steemer. Now I need to figure out how to give props to Eugene, the guy who got it done 👍
Messiah and Brandon did an amazing job with our carpet and furniture cleaning. They are best and very professional.
Juan is an expert in the field-he brings over 25 years experience and training. He was prompt, polite and very professional. I highly recommend him and Stanley Steamer!
The gentleman that came to my house were Caleb and Wilfredo. Super nice, professional and did a great job. Thank you so much.
Eugene was great - very professional and enjoyable to work with. Highly recommend!
Rhondel took the time necessary to do an excellent job with the carpeting. It was a professional and detailed service... He is the best of the best! Great job Rhondel!... Wayne V.
What a tremendous job! Messiah and Will were amazing, my place sparkles! There were tough stains that they cleaned up entirely. Looks like new rugs. Additionally Messiah and Will were super courteous and helpful. I am so happy!
Darrell did an excellent job with all of our bedrooms. And the area rugs looked great! 👍
Excellent job by Messiah and Kai! Highly recommend
Stanley Steemer sent Scottie to re-clean my carpets a few days after my initial carpet cleaning since the areas under my sofas weren’t cleaned the first time and I especially wanted those sections cleaned. Not only did Scottie clean under the sofas, but he carpet cleaned both rooms again so the carpeting is now…
Messiah was very nice and explained everything that he was going to do. Just a very nice man.
Juan is the best! He was on time, very professional and did a great thorough job. He made sure I was happy with the work when he was done and he couldn’t be nicer. Great experience! I highly recommend Juan and Stanley Steemer.
Our technician, Khyahndre was on time, friendly, quick and made the process very smooth from start to finish. The carpet looks brand new. Thanks Khyahndre!
My technician Eugene was friendly, respectful and did an outstanding job cleaning 2 flights of stair carpeting and area rugs. He was able to restore all the carpeting back to how it looked when it was new 6 years ago !!!
Rhondal was very personable, polite, and thorough with his explanations and the cleaning of our carpets. He did a thorough job and we are very pleased with the carpets.
Ed and Caleb did an amazing job with my carpets today! I can’t believe the stains they were able to remove, the carpets look fantastic and smell great! Ed and Caleb arrived on time, and finished quickly. I highly recommend!
I had to reschedule a couple of times and everyone was accommodating and friendly. I have not personally seen the carpets which Juan cleaned but my daughter reported that they look 'great'!
Messiah & Kenee were wonderful! They worked well together and did a very thorough job on my carpets and hard wood flooring. I would use them again.
I was very happy with Rondel and Caleb. They did an awesome job. My rug really looked so much better because of a suggestion to use a pre treater and stain remover. I also used the Protection spray. They also used a soecial tool that brought up the nap of the rug. Beautiful Job!
Messiah did a fantastic job with our carpet and furniture cleaning. He is very courteous and professional. I would highly recommend!
Our cleaner went beyond what we asked of him, and he did a superb job.
Eugene and Ray were polite, worked quickly, and throughly communicated what was done.
Technicians were extremely courteous and knowledgeable.
I had an amazing experience with Stanley Steemer! Rhondel was absolutely professional, friendly, and went above and beyond to make sure everything was spotless. He took the time to explain the process, made sure I was comfortable with everything, and the results were incredible — my carpets look brand new again!…
Nicholas was quick and very accommodating. Would definitely use Stanley Steemer again and request Nicholas
Messiah and Iyanna were great. Extremely thorough and professional. I am very pleased with their service and the results. Will be delighted to request them for future services. Kudos!!
My elderly parents spoke with a phone representative and received a quote for a deep cleaning and sanitizing carpet service. When the crew showed up they indicated the quote was only for a regular cleaning and only part of the room. The cost more then doubled in cost for a tiny section of carpet between the bedroom…
Eugene was fast, professional and friendly! Everything I want in someone entering my home!
Scottie was excellent in cleaning the very dirty carpet at 2 entrances. I will request him the next time I have my carpets cleaned.
Eugene was such a huge help today with our carpet. We requested a carpet cleaning, but learned that our carpet needed to have both sides worked on. He helped us understand the process of the washing, how long it would take, and walked us through the return of the carpet. He set up everything for our carpet so we…
Dorrell was knowledgeable, professional, and courteous.
The technician Messiah was very professional and courteous. Did a very thorough job and the rugs look great
Eugene is great and did a great job, will definitely use again! Thanks so much!
Both men were friendly Dorrel taking the lead was professional and knowledgeable. He made sure everything was done according to plan and honest. If you can pick a team,I would pick them. Thanks for your service.
Eugene was great!
Technicians did a great job on cleaning my carpets. They were very attentive to whatever questions I had as well as any request that I had.
I had two visits from Stanley Steemer. Someone to give me a quotation on vent cleaning and I had a carpet cleaning done. All of the staff were prompt, courteous, knowledgeable and very thorough. It was a delight to work with them. I would absolutely use them again.
Great job by the service technician. Very nice and professional.
5Eugene provided excellent carpet cleaning services. He was punctual, professional, and very detail-oriented. The carpets look brand new—outstanding work. Eugene is the one to call!
Eugene was fantastic. He was able to get all the stains out. I've used Stanley Steemer before and was always happy. But, Eugene is the best.
Rondel and Waldo were very professional in cleaning my carpet. They took their time and made sure I was satisfied with their work. It was top notch service. Thank you both!!
Juan did a great job. Very helpful and very pleasant.
Both the technicians did a fantastic job
Amazing service and he got out all our stains!
Communication leading up to appt was great. Charles was quick and efficient. Pleased with service. Would recommend and use again!
Messiah and Lamar were great! Very professional and friendly. I would recommend this duo all the time. Our carpet looks refreshed and renewed!
Great service ! Very respectful and thoughtful
Lamar was great, very communicative and did a great job making the carpets look new!
Technician was very friendly and eager to help me. Walked me through what he suggested and offered a couple of suggestions. Did a really thorough job!
Joe T was so thorough and fast and knowledgeable..
Malik and Wadoo were extremely professional, respectful and an asset for Sranley Steemer... they provided us an outstanding service. My furniture looks brand new. I highly recomend Stanley and this team. Thank you!
Eugene was thorough and professional
Edmon and Dre were professional, thorough and knowledgeable. Edmon went over each and every service to make sure that it was what we wanted. The carpets, wood floors and furniture look fantastic! Definitely recommend them and will use them in the future.
Eugene was great. As always they did a great job. I was able to get an appt within 2 hours. Service tech was very courteous. Did a good job. Would highly recommend.
Jonathan was exceptional!
Scotty is extremely professional, and knowledgeable of his field, I will always request Scotty because of his knowledge!
Came in and did a great job! Kudos to the technicians that were polite and made sure that we were satisfied.
Charles was pleasant, courteous and efficient.
Always on time and professional. The attendant was knowledgeable and did a great job.
Thank you, Omar!!!! Excellent job and so happy with your professionalism and personality! Look forward to seeing you again. God bless you
James was absolutely fantastic even though he didn't have the spot cleaner we requested he was a fantastic man to come into my home. I thank him over and over for walking into homes at this time. We cleaned and disinfectant every where we thought he would touch handrails,doors,and gave him a small hand sanitizer to…
Juan was very professional and very thorough getting the stains out of my carpeting. Thank you.
Our rugs look like they are brand new! The gentleman that assisted us was incredibly kind and was in and out in an hour - we highly recommend this business!
Juan was my service tech. He did a awesome job and was very personable. My carpet came out great...
Price went from $196 to $929 with plan
Stanley Steemer never disappoints. It's even better when you have friendly and professional service such as the two men working for me today. I would give 6 stars if it was possible. They are a perfect reflection of what is simply the best carpet cleaning service of them all.
I’ve been working with Stanley Steemer for several years and have been very happy. It’s only gotten better over the years working with Scotty. He’s great to work with.
Fantastic work done!! So glad I called in the professionals!! Highly recommend for tile, grout and carpet cleaning!! Five stars!!
Great experience with Frank, worked quick and very professional. Would highly recommend!
Very helpful. He gave me options. I appreciate that.
She was very professional and on time I appreciate the job she did today 👏
Sent carpet out to be thoroughly cleaned.
My floors look amazing! They look brand new! They were on time & very professional. I look forward to using them again!
Cesar was professional, friendly and delivered the upmost customer service! I would highly recommend him!
Juan was fantastic ! He took his time and paid close attention to details . My carpet looks Great! Juan is the best.
My overall experience with Stanley Steemer was positive. From my initial call to their toll free number and speaking with Ray, who patiently answered all my questions about the service and pricing and eventually set up the appointment, to David, who came on time and introduced himself, saw the rooms that needed to…
Cesar and Lamar were fantastic. I just re-signed for another yearly contract. (My dogs can be hard on the carpets.) Cesar and Lamar are very personable and professional, and efficient. My rugs look great. Thanks!
Kevin was on time, informative and neat. A pleasure to work with and he did a great job on my white carpet. Will Continue to use Stanley Steamer.
Cesar did a fabulous job and finished in a timely manner. He was professional, courteous, and had a great smile.
Great service!
Juan and his helper did a great job cleaning carpeting & ceramic tile throughout our home. Very professional and my carpets & tile floors look amazing!
The carpet itself looks nice and Juan was great, but the main reason I needed the carpet cleaned was a dog urine spot and the smell is still there and very noticeable. A bit disappointed in that aspect.
Knowledgeable and courteous and a good price
Terrific job. Rugs look like brand new!!
He did exceptional job. Would totally recommend him.
Messiah was great! Very pleased with the job he did on my floors.
I am thrilled with the service I received from Stanley Steemer. The technician, Oscar, was extremely professional and did an amazing job! The mural staircase was absolutely disgusting and is now gorgeous!
Service was great. The carpet looks brand. Juan was professional and did a fantastic job.
Good work
Dorrell did an awesome job cleaning the carpets. He is very helpful to get this job done
Very informative and professional.
Very friendly and professional technician. I love that Stanley Steemer texts you to let you know that the technician is on the way and you can keep checking the map to see exactly when they are arriving.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 875 | $170–$334 |
| General carpet cleaning | 623 | $170–$334 |
| Upholstery cleaning | 440 | $183–$347 |
| Pet stain & odor removal | 238 | $139–$354 |
| Area rug cleaning | 236 | $170–$447 |
| HVAC duct & vent cleaning | 234 | $351–$928 |
| Carpet cleaning | 181 | $176–$359 |
| Flood cleanup | 19 | $188–$360 |


