How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty91−0.9Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREStanley Steemer
New Brunswick, NJ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #114Position by Experts Score among all companies we track in this category. of 175 carpet cleaning · 4.9★ from 4,711 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for carpet steam cleaning
Clear ✕All 882 Google reviews tagged “Carpet steam cleaning” · showing 80
Very professional and thorough
Nicholas and Edmon were very professional and extremely efficient. They exceeded my expectations. Very pleased with the results.
Eugene 2026, was excellent! So detailed, so professional, and so friendly. He did an excellent job my carpets look wonderful.
I cannot tell you how happy I am with the job Caleb and Craig did on my basement carpet. It's 20 years old, and I had a very senior cat who was sick a lot. I tried to keep up with it, using a carpet cleaner and my little Bissell machine, but there were stains that just wouldn't budge. I don't know what magic wand…
Caleb and Craig were professional and provided exceptional service
Omar was awesome! Thorough, professional and fast.
Lamar and Donny did a GREAT job of cleaning the carpet in my living room/dining area and bedroom. They were very professional and cleaned behind themselves as they went about shampooing the areas
My rugs and couch look absolutely beautiful. Cesar was exceptionally good. He went over everything with me and did an exceptional job.
Lamar was very professional and thorough. He did an amazing job!
Super people
Brandon came and did a excellent job. He was very nice and kind Rugs looked great after he left
Excellent workmanship. Cesar and Caleb were great! Friendly, professional and explained everything that was going to be done. The carpet and sofa were a mess and they brought it back to life.
Cesar was wonderful outlining our options and doing a deep clean on our carpet. He is knowledgeable, hard-working, and charming. We would certainly request his services again when needed. Thanks!
Juan was friendly and professional. He did an excellent job !
Job well done. Remarkable difference. The crew did not cut corners.
Both employees extremely professional , hard working , very friendly . If I didn’t use a competing company previously the carpets came out “ fine”, they are definitely cleaner than before and room smells fresh however very long dry time for carpets , the equipment doesn’t seem to give the carpets the “ like new “…
Edmond was extremely knowledgeable, professional and personable. He did an excellent job of cleaning the carpets in an expeditious manner.
Eugene great service so friendly, thorough
Friendly and efficient
Was very pleased with tremendous job that Rondell, Brian and Lamar performed today Very professional and efficient Family is very pleased
Excellent service ! Technician Eugene and team member did a good job! Very professional!
Exceptional quality of care!!!
Eugene was great. Arrived on time, was extremely professional and respectful. Did a great job on three carpets the kitchen and the stairs would highly recommend.
Messiah and his crew were on time and quick. They did a fantastic job. So personable and professional. I didn’t think anything could get the years of kids spilling food on the upholstery, but they did. My very old carpet looks good again, and my sectionals, after a few years of dog on them, look great.
Work was completed professionally and on time. Thank you Crew.
Carpet and stairs cleaned. Greg and Edmond were excellent. Very nice men. I would love to have them back when I do my carpet again. My carpets look great. Thank you Edmond and Greg.
Eugene. Great job. Very nice and easy to work with. I have always used your company and everyone is very courteous.
Rhondel did a very professional job in cleaning our carpets. He was prompt and efficient and is a true asset of Stanley Steemer. Great job, Rhondel!
Always excellent service from Dorell and Kent
Eugene did the most amazing job! My carpets were really really bad, now they are amazing. I’m so happy that I called Stanley Steemer. Eugene is now my go to guy for all my household needs!
Wil and Gregory did a thorough and professional job. They did a very large job quickly. We are very happy. Thank you!
Lamar did a great job in my carpeted areas. He did not rush through the job, he paid attention to details and offered helpful suggestions on maintaining my older carpeting. Please send Lamar each cleaning!!
Rhondel was the absolute best! He did a phenomenal job on my pet stained carpeting. I couldn’t be happier. I will definitely use him and Stanley Steemer again, many thanks.
Brandon was on time , very informative and did excellent work. I highly recommend him for your carpet cleaning. He did a great job !!
Brandon, did an excellent job! He was courteous, professional, respectful to us and of our home and the carpet looks great. Thanks!
They just left after cleaning my screened in porch and it looks brand new. I give my technician 10 🌟. Hopefully you have more like him.
The representative was pleasant and did a very nice job. Very personable. It was a pleasure.
Nicholas and Daniel were professional, thorough technicians! They were punctual and paid close attention to detail. They explained the process clearly upfront and went above and beyond to resolve problem areas and spectacular results!
Eugene. Courteous. On time. Had me check rugs when done. Give him an excellent rating
Eugene came and treated my carpets after my foster dog soiled them pretty heavily. Eugene was so kind, knowledgeable and explained everything he was doing. Such a nice genuine guy.
Kai is truly an asset to your company. He was so Kind, respectful, helpful and knowledgeable. It was a pleasure having him as my technician.
Rhondle and Brian were amazing. Explained all my options. Work was fantastic! Highly recommend!
Eugene was PHENOMENAL! super fast, courteous, and professional.
Kai came out to do my rugs and did an amazing job. I had him do my grout a few weeks ago and I highly recommended him.
Two professionals came to my door, on time, ready to get to work. Full explanation of what was ordered, signed the tablet and off they went.
Fast, professional, courteous service! Highly recommend!
Brandon arrived on time and with a very friendly welcoming demeanor He addressed the areas requested with us and got to work. After setting our expectations regarding some very difficult stains we were not too hopeful. Fast forward to the end. What ann amazing job!! Our carpets looked like new. Like a dog had never…
Eugene was the best so professional his work was immaculate service was fast and he was above and beyond would definitely recommend them
Eugene and Cory are amazing! top-tier professionals came early. Did an outstanding job. I couldn’t be happier. I highly recommend you request these two guys to clean your home. Stanley steamers are lucky to have them!
Eugene and Cory did great work! Thanks guys
Eugene and Cory were great they were friendly and professional. Rugs look great.
Service team was very professional and friendly. They did an excellent job.
Service techs( Ameer and William) were very professional. I would highly recommend your services.
A perfect & beautiful job done cleaning my Mother-in-Laws carpeting. Everything from start to finish was so easy. I got a quote when I called. Our serviceman, Wilfredo was wonderful! This experience helping her was so quick, efficient & well done! Thank you!
Ameer was very professional and personable. friendly and kind.
Professional, competant, comfortable speaking w them, great suggestions, careful of the furniture and their hoses, beautiful work. Can’t wait to use them again!
As always! Wonderful experience. Carpet runners and staircase carpets are fresh and clean. Thank you so much Rhondel and Daniel for a thorough service.
Raymond, William, and Wadu (sp) were exceptional and provided timely, high-quality service. They were helpful, efficient, and professional, and they made our recliners look brand new after steam cleaning. Our white Berber carpet is thriving again after the fresh steam cleaning. I would love for this crew to return…
Eugene did a fantastic job. Originally, I planned on just the one room, but I was informed it would be even more cost-effective to include another room, plus the stairs. He worked diligently and effectively, I cannot recommend him enough!
Juan was excellent!! He informed me as to what I could expect and he did a great job on the stairs and carpeting. I totally recommend him and will ask for him again when I use Stanley steamer.
Excellent On time and completed quickly.
Wil came to my house this morning for some carpet cleaning. It was such a pleasure to have him working in my home. He was polite and demonstrated total respect for my home. He kept me informed of everything he was going to do, and did not rush and did an excellent job. What a great way to start the day off! Job well done Wil, job well done. Thanks!
Eugene was very friendly n did a great job-would refer to all my friends thank you!
Excellent job well done
Caleb was professional and thorough!!!! Was a pleasure working with him….. and my carpet looks amazing….
Carpets look great and serviceman was personable, did an excellent job.
Stanley Steemer was great. We still had stains from a wet carpet and they came back at no charge. Rhondel was our technician today and he was all smiles - pleasant, professional, and got the job done. Couldn’t be happier! 5 stars to Rhondel and Stanley Steemer.
Wonderful experience today with Stanley steamer got 3 bedrooms clean and deodorize for a good price. Our cleaner was very polite came on time and we are extremely happy with our service.
Brandon arrived at 12:20 on a 12-5:00 window. The carpet in a high traffic area that he got looking new. I’m very pleased with the outcome and Brandon in particular
They have done A fantastic job 👏 👍🏾
Juan was extremely kind, knowledgeable, and accommodating. He did a fantastic job! I highly recommend him and his team.
Always on time and dows a fantastic job!
They both were very professional I will like for them to come back within a few month to steam the rug again Definitely good workers Good job guys ?????A Plus
Both techs were professional and courteous. Did a great job on my three 9x12 rugs. Will have them back for more cleaning.
Juan and Daniel were amazing!!! My carpets are clean and brighter! They even got a stain out that I thought wasn’t possible - they are so good! Thank you to Juan and team!!
Cesar, Did an excellent job explaining the services and the benefits of adding value to my initial basic cleaning. He offered additional deodorant and protection to preserve my carpet. Cesar did great work removing the carpet stains and giving out old carpet a fresh new look. Thank you Cesar Richard & Family
Lamar and Michael were very good. They were courteous and nice!
They do a great job, however, it is surprising that they work with only one size cleaning wand and hence are unable to clean beneath dressers and beds. Given they have been in business for a long time they need to fix this.
Eugene very friendly and informative. Will use again
Great job! Both servicemen were professional and efficient. We were given a thorough description of what was to be done and they followed through. Thank you!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 875 | $170–$334 |
| General carpet cleaning | 623 | $170–$334 |
| Upholstery cleaning | 440 | $183–$347 |
| Pet stain & odor removal | 238 | $139–$354 |
| Area rug cleaning | 236 | $170–$447 |
| HVAC duct & vent cleaning | 234 | $351–$928 |
| Carpet cleaning | 181 | $176–$359 |
| Flood cleanup | 19 | $188–$360 |
