How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty91−0.9Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREStanley Steemer
New Brunswick, NJ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #114Position by Experts Score among all companies we track in this category. of 175 carpet cleaning · 4.9★ from 4,711 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for carpet steam cleaning
Clear ✕All 882 Google reviews tagged “Carpet steam cleaning” · showing 140
Very professional and thorough
Nicholas and Edmon were very professional and extremely efficient. They exceeded my expectations. Very pleased with the results.
Eugene 2026, was excellent! So detailed, so professional, and so friendly. He did an excellent job my carpets look wonderful.
I cannot tell you how happy I am with the job Caleb and Craig did on my basement carpet. It's 20 years old, and I had a very senior cat who was sick a lot. I tried to keep up with it, using a carpet cleaner and my little Bissell machine, but there were stains that just wouldn't budge. I don't know what magic wand…
Caleb and Craig were professional and provided exceptional service
Omar was awesome! Thorough, professional and fast.
Lamar and Donny did a GREAT job of cleaning the carpet in my living room/dining area and bedroom. They were very professional and cleaned behind themselves as they went about shampooing the areas
My rugs and couch look absolutely beautiful. Cesar was exceptionally good. He went over everything with me and did an exceptional job.
Lamar was very professional and thorough. He did an amazing job!
Super people
Brandon came and did a excellent job. He was very nice and kind Rugs looked great after he left
Excellent workmanship. Cesar and Caleb were great! Friendly, professional and explained everything that was going to be done. The carpet and sofa were a mess and they brought it back to life.
Cesar was wonderful outlining our options and doing a deep clean on our carpet. He is knowledgeable, hard-working, and charming. We would certainly request his services again when needed. Thanks!
Juan was friendly and professional. He did an excellent job !
Job well done. Remarkable difference. The crew did not cut corners.
Both employees extremely professional , hard working , very friendly . If I didn’t use a competing company previously the carpets came out “ fine”, they are definitely cleaner than before and room smells fresh however very long dry time for carpets , the equipment doesn’t seem to give the carpets the “ like new “…
Edmond was extremely knowledgeable, professional and personable. He did an excellent job of cleaning the carpets in an expeditious manner.
Eugene great service so friendly, thorough
Friendly and efficient
Was very pleased with tremendous job that Rondell, Brian and Lamar performed today Very professional and efficient Family is very pleased
Excellent service ! Technician Eugene and team member did a good job! Very professional!
Exceptional quality of care!!!
Eugene was great. Arrived on time, was extremely professional and respectful. Did a great job on three carpets the kitchen and the stairs would highly recommend.
Messiah and his crew were on time and quick. They did a fantastic job. So personable and professional. I didn’t think anything could get the years of kids spilling food on the upholstery, but they did. My very old carpet looks good again, and my sectionals, after a few years of dog on them, look great.
Work was completed professionally and on time. Thank you Crew.
Carpet and stairs cleaned. Greg and Edmond were excellent. Very nice men. I would love to have them back when I do my carpet again. My carpets look great. Thank you Edmond and Greg.
Eugene. Great job. Very nice and easy to work with. I have always used your company and everyone is very courteous.
Rhondel did a very professional job in cleaning our carpets. He was prompt and efficient and is a true asset of Stanley Steemer. Great job, Rhondel!
Always excellent service from Dorell and Kent
Eugene did the most amazing job! My carpets were really really bad, now they are amazing. I’m so happy that I called Stanley Steemer. Eugene is now my go to guy for all my household needs!
Wil and Gregory did a thorough and professional job. They did a very large job quickly. We are very happy. Thank you!
Lamar did a great job in my carpeted areas. He did not rush through the job, he paid attention to details and offered helpful suggestions on maintaining my older carpeting. Please send Lamar each cleaning!!
Rhondel was the absolute best! He did a phenomenal job on my pet stained carpeting. I couldn’t be happier. I will definitely use him and Stanley Steemer again, many thanks.
Brandon was on time , very informative and did excellent work. I highly recommend him for your carpet cleaning. He did a great job !!
Brandon, did an excellent job! He was courteous, professional, respectful to us and of our home and the carpet looks great. Thanks!
They just left after cleaning my screened in porch and it looks brand new. I give my technician 10 🌟. Hopefully you have more like him.
The representative was pleasant and did a very nice job. Very personable. It was a pleasure.
Nicholas and Daniel were professional, thorough technicians! They were punctual and paid close attention to detail. They explained the process clearly upfront and went above and beyond to resolve problem areas and spectacular results!
Eugene. Courteous. On time. Had me check rugs when done. Give him an excellent rating
Eugene came and treated my carpets after my foster dog soiled them pretty heavily. Eugene was so kind, knowledgeable and explained everything he was doing. Such a nice genuine guy.
Kai is truly an asset to your company. He was so Kind, respectful, helpful and knowledgeable. It was a pleasure having him as my technician.
Rhondle and Brian were amazing. Explained all my options. Work was fantastic! Highly recommend!
Eugene was PHENOMENAL! super fast, courteous, and professional.
Kai came out to do my rugs and did an amazing job. I had him do my grout a few weeks ago and I highly recommended him.
Two professionals came to my door, on time, ready to get to work. Full explanation of what was ordered, signed the tablet and off they went.
Fast, professional, courteous service! Highly recommend!
Brandon arrived on time and with a very friendly welcoming demeanor He addressed the areas requested with us and got to work. After setting our expectations regarding some very difficult stains we were not too hopeful. Fast forward to the end. What ann amazing job!! Our carpets looked like new. Like a dog had never…
Eugene was the best so professional his work was immaculate service was fast and he was above and beyond would definitely recommend them
Eugene and Cory are amazing! top-tier professionals came early. Did an outstanding job. I couldn’t be happier. I highly recommend you request these two guys to clean your home. Stanley steamers are lucky to have them!
Eugene and Cory did great work! Thanks guys
Eugene and Cory were great they were friendly and professional. Rugs look great.
Service team was very professional and friendly. They did an excellent job.
Service techs( Ameer and William) were very professional. I would highly recommend your services.
A perfect & beautiful job done cleaning my Mother-in-Laws carpeting. Everything from start to finish was so easy. I got a quote when I called. Our serviceman, Wilfredo was wonderful! This experience helping her was so quick, efficient & well done! Thank you!
Ameer was very professional and personable. friendly and kind.
Professional, competant, comfortable speaking w them, great suggestions, careful of the furniture and their hoses, beautiful work. Can’t wait to use them again!
As always! Wonderful experience. Carpet runners and staircase carpets are fresh and clean. Thank you so much Rhondel and Daniel for a thorough service.
Raymond, William, and Wadu (sp) were exceptional and provided timely, high-quality service. They were helpful, efficient, and professional, and they made our recliners look brand new after steam cleaning. Our white Berber carpet is thriving again after the fresh steam cleaning. I would love for this crew to return…
Eugene did a fantastic job. Originally, I planned on just the one room, but I was informed it would be even more cost-effective to include another room, plus the stairs. He worked diligently and effectively, I cannot recommend him enough!
Juan was excellent!! He informed me as to what I could expect and he did a great job on the stairs and carpeting. I totally recommend him and will ask for him again when I use Stanley steamer.
Excellent On time and completed quickly.
Wil came to my house this morning for some carpet cleaning. It was such a pleasure to have him working in my home. He was polite and demonstrated total respect for my home. He kept me informed of everything he was going to do, and did not rush and did an excellent job. What a great way to start the day off! Job well done Wil, job well done. Thanks!
Eugene was very friendly n did a great job-would refer to all my friends thank you!
Excellent job well done
Caleb was professional and thorough!!!! Was a pleasure working with him….. and my carpet looks amazing….
Carpets look great and serviceman was personable, did an excellent job.
Stanley Steemer was great. We still had stains from a wet carpet and they came back at no charge. Rhondel was our technician today and he was all smiles - pleasant, professional, and got the job done. Couldn’t be happier! 5 stars to Rhondel and Stanley Steemer.
Wonderful experience today with Stanley steamer got 3 bedrooms clean and deodorize for a good price. Our cleaner was very polite came on time and we are extremely happy with our service.
Brandon arrived at 12:20 on a 12-5:00 window. The carpet in a high traffic area that he got looking new. I’m very pleased with the outcome and Brandon in particular
They have done A fantastic job 👏 👍🏾
Juan was extremely kind, knowledgeable, and accommodating. He did a fantastic job! I highly recommend him and his team.
Always on time and dows a fantastic job!
They both were very professional I will like for them to come back within a few month to steam the rug again Definitely good workers Good job guys ?????A Plus
Both techs were professional and courteous. Did a great job on my three 9x12 rugs. Will have them back for more cleaning.
Juan and Daniel were amazing!!! My carpets are clean and brighter! They even got a stain out that I thought wasn’t possible - they are so good! Thank you to Juan and team!!
Cesar, Did an excellent job explaining the services and the benefits of adding value to my initial basic cleaning. He offered additional deodorant and protection to preserve my carpet. Cesar did great work removing the carpet stains and giving out old carpet a fresh new look. Thank you Cesar Richard & Family
Lamar and Michael were very good. They were courteous and nice!
They do a great job, however, it is surprising that they work with only one size cleaning wand and hence are unable to clean beneath dressers and beds. Given they have been in business for a long time they need to fix this.
Eugene very friendly and informative. Will use again
Great job! Both servicemen were professional and efficient. We were given a thorough description of what was to be done and they followed through. Thank you!
Caleb was amazing spoke to me through the whole process and was completely honest. my carpet is 10 years old but it came out beautiful. no walking with shoes anymore. Kai was also very sweet and Caleb was showing him ropes. very professional. i’ll be doing this every three or four months. thank you
Very friendly and efficient. Did a wonderful job
The gentleman that came out today to do my carpets was very professional. Did a great job. Highly recommend you to use him.
These guys were absolutely professional. They came in the pouring rain and got the job done above expectations. They were professional in the way that they were able to identify the job, material, and the fix to it. They went above and beyond to make sure we were satisfied. I would definitely use this company again…
Extremely professional and helpful. Very good experience
He was very professional courteous, and did a thorough job. The carpets look amazing.
Caleb gave our carpet a fresh clean look. He worked hard to present a great outcome. I will ask for Caleb for our next cleaning. He was also very pleasant and professional.
Messiah was excellent did a fantastic job
Overall, Dorrell did a fabulous job. He paid particular attention to the “high traffic” areas of the carpet that had not been properly cleaned by previous technicians and was very personable also. 5 stars!!
Ameer was excellent to work with. He did amazing job cleaning out both the bedroom carpets. He also helped to move our dresser mirror to clean underneath. I will definitely book them again for cleaning other areas of my house. Awesome job!!!!
Stanley Steemer always sends the best techs. They all care and genuinely want to do a great job. We have 20+ year old carpet and they always make it look so clean and fresh.
Ed and Javier were pleasant, knowledgeable and did a great job. My carpets look brand new! I will call on them again for additional services.
Eugene and Ameer were absolutely wonderful! They were so nice and extremely helpful with the issues I had with my carpets. My clean carpets smelled so fresh! I will definitely be calling again! Great job, guys! My 15 year old dog had diarrhea in 3 rooms of my house this morning! This happened a couple months…
Eugene and Ameer were amazing! They were punctual, courteous and very professional. They did a great job cleaning my white area rug and white couch. Highly recommend. Thank you!
Outstanding Service!!! Dorrell and Caleb were great. They were extremely professional, courteous and so nice and friendly. Since my carpeting looked brand new, I had them clean all my furniture including lots of pillows. My home looks so nice and so very clean. Yes, it was expensive, but well worth it!!! Again, these techs were second to none!!!
Rhondel did a wonderful job and I will recommend my family and friends ask specifically for him to clean their carpets.
Juan and Michael were wonderful! On time, answered my questions, worked quickly, and the stairs and kitchen area look great. I have used Stanley Steemer (Edison) before and I remain impressed with the knowledge and longevity of their team. It’s an expensive service, even with discounts, but the quality is excellent.
Eugene was awesome. Super nice guy, thorough and clearly values doing a great job for his clients. Highly recommend
Both guys were very kind and professional! And of course my carpets are now rejuvenated and smell great!
Eugene was amazing! He was able to remove stains that I had given up on literally YEARS ago! I will be requesting him again for my upholstery cleaning!
Eugene did wonderful job cleaning my carpet and tiled floor
Rhodel did a great job. He explained what he was doing, was respectful of my home, and made helpful suggestions. My carpet looks great now. Highly recommend
Eugene cleaed my carpets today. He was personable, professional, and did a great job. I highly recommend!
Raymond and Nick were very professional, very thorough, very attentive to my Carpet needs. They are definitely a Stanley Steemer keeper!! Thank you!
Friendly and helpful technitions !
Carpet came out great, and Caleb was professional and polite!
Wilfredo was very professional, and did an awesome job on my carpets and sofa.
Eugene did an excellent job. Friendly, on time, efficient, great work.
Thunder and Kai are very nice and professional. Their work is flawless. Strong recommendation!
I've been using Stanley Steemer for the past 4 years. Specifically for my family room and 2 staircases. They do a great job. This year Raymond came and was courteous and moved everything....he was excellent!!
Fast, efficient and friendly staff. Removed all my dog’s pee stain and the rug smells good. Thank you
Personable, quick, professional
Call Stanley Steamer for all of your carpet cleaning needs. They were easy to communicate with and were spot on with all aspects of this service! Juan was my technician and friend during his visit. Recommending some things I would not have thought of. Thank you Juan and Stanley 😀
Eugene was great & did a great job!! He showed me a video for future care of my area rug. Eugene was very professional & knowledge. I also appreciated the screen he put in the front door to keep the flying bugs out! Thanks Eugene!!
My sofa and loveseat look like brand new ! And it’s white furniture . Juan is hands down the best cleaning tech . I recommend him 10 out of 10. I have been requesting Juan and using Stanley Steemer for over 14 years .
Professional and friendly and best of all everything looks amazing. I have a dog and the carpets were very dirty. I will get them cleaned more often now that I know it is so easy!
Eugene came over today and did a wonderful job cleaning three rooms. The steps were left as brand new ! Very friendly and knowledgeable. No complaints.
Eugene was fantastic!
House is sparkling clean & smelling refreshed …. Just had rugs steamed cleaned by who else but Stanley Steemer Recommended highly, reasonable priced efficient!
A+ great job..excellent service
The gentleman that came to do the work Lamar and Michael were the most professional and knowledgeable people we have had so far come to do work in our new home. They did an amazing job getting stains out that we didn’t think could come out. The saved us thousands.
Thorough, professional technicians. Upfront about expectations and services. They efficiently completed their service and left our home revived! Thanks!
Great service!!!
I’ve been working with Stanley Steemer and Scottie for years now and they do a great job.
Juan is an excellent technician. He was very professional and very knowledgeable. He clearly explained all available options and gave expert advice. He did an excellent job of cleaning my floors and removed my area rugs for cleaning at the shop. I highly recommend them.
Eugene was very courteous, caring and very knowledgeable . I'm very, very pleased!!
Fantastic Service done by pure professionals!… extremely impressed by their service and how quick and easy it was…they removed stains I never thought could be removed!… highly recommend Lamar and Michael as these two young men were true professionals!… I thank them both !
Lamar was very professional and the experience was above and beyond what I expected,I highly recommend Lamar ,This guy is a legend
Eugene did a great job. Took care of everything perfectly.
I placed an order for my Bedroom rug and my wood floors, got a quote for $159. Tec arrived on time, I showed him what needs to be done. I left for 10 minutes whole out he called said he was done. I assumed he completed the entire job, I paid him gave him a $20 tip, then I checked my wood floors and he only wood…
Stanley Steemer and their team did a great job.
Eugene was a great technician and did a great job
Very professional and knowledgeable about his job!! I am 110% satisfied. Excellent Customer Service!!! Thank you!!
Edmon and Mike were polite and respectful when they arrived to our home. They introduced themselves, set up everything, and got to work. Edmon gave recommendations and showed me photos of before and after the cleaning. He also shared offers for continued maintenance of the carpet. We had our stairs and hallway…
Very professional. Did a wonderful job. My carpet looks brand new.
Second time using this company, they are wonderful? Caesar did a very great job. He is professional and friendly and very conscious of his work. Would hire him again!
Juan did outstanding job. Sofa n rug look brand new will use him in near future for grout
My carpets came out looking like they were just purchased. The gentleman was Polite, and gave me suggestions on what other options his service offered. I am a customer for Life! Thank you!
Eugene & Michael were thorough and revised my order in a professional way to assure the care of my carpets and rugs. Highly recommend.
Cesar was wonderful! Quick, efficient, and personable. The rugs looked brand new. Highly recommend!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 875 | $170–$334 |
| General carpet cleaning | 623 | $170–$334 |
| Upholstery cleaning | 440 | $183–$347 |
| Pet stain & odor removal | 238 | $139–$354 |
| Area rug cleaning | 236 | $170–$447 |
| HVAC duct & vent cleaning | 234 | $351–$928 |
| Carpet cleaning | 181 | $176–$359 |
| Flood cleanup | 19 | $188–$360 |

