How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty91−0.9Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREStanley Steemer
New Brunswick, NJ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #119Position by Experts Score among all companies we track in this category. of 185 carpet cleaning · 4.9★ from 4,711 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for general carpet cleaning
Clear ✕All 623 Google reviews tagged “General carpet cleaning” · showing 180
Brandon came and did a excellent job. He was very nice and kind Rugs looked great after he left
Eugene came to our home in central NJ and cleaned three of our carpeted rooms and one small couch. He was kind, very respectful, and did an incredible job. He went above and beyond to ensure we were happy with the work he did. I would happily use Stanley Steamer again, and would recommend Eugene to anyone looking…
Messiah was very professional and a really nice guy!
Dorrell and Caleb did a fantastic job. Friendly, super thorough, efficient and honest. Rooms look brand new. We will always ask for them again. Thank you!
Technicians were helpful and explained what was being done. They were great guys
A perfect & beautiful job done cleaning my Mother-in-Laws carpeting. Everything from start to finish was so easy. I got a quote when I called. Our serviceman, Wilfredo was wonderful! This experience helping her was so quick, efficient & well done! Thank you!
Generally the Service was good. The techs arrived as scheduled and were polite and professional. Overall a good cleaning although some areas were missed evident by dust in corners and small items unmoved. I had previously used Stanley Steemer then tried another company which was not as good. Will used SS again.
As always! Wonderful experience. Carpet runners and staircase carpets are fresh and clean. Thank you so much Rhondel and Daniel for a thorough service.
He always does a wonderful job! They look brand new
Caleb from Stanley steamer did an amazing job. He cleaned our six piece fabric sectional from Bob’s and thoroughly cleaned our carpeted stairs. I had received a quote from another local cleaning company who said we would have to replace the carpet because they would not be able to take out the pet stain after my dog…
Amazingly professional, friendly gentlemen with all the expertise I was hoping for!
Eugene excellent job, great personality!
A+ great job..excellent service
Did a great job and took time with my white chairs.Very polite and courteous.
Excellent!! Fast and efficient. Raymond was terrific! Highly recommended! I hope to have Raymond again.
The two gentlemen I had were professional and on time. They had great manners and were kind and polite. The work what that was done was done quickly efficiently and it looks great.The use deodorizer made my house smell beautiful plus my carpet is super clean
Eugene did a great job. Came on time. Very efficient
Juan is an expert in the field-he brings over 25 years experience and training. He was prompt, polite and very professional. I highly recommend him and Stanley Steamer!
Eugene - was great, cordial and amazing to work with.
Eugene was fantastic. He did a great job and removed a lot of stains. He was professional and friendly.
Rhondel took the time necessary to do an excellent job with the carpeting. It was a professional and detailed service... He is the best of the best! Great job Rhondel!... Wayne V.
Eugene was the best! Friendly and cared about his work. Appreciate the service.
Fast, friendly, thorough - great service and results.
Prompt. Super nice and professional. Totally honest and reasonable. Carpets look amazing!
Caesar did an outstanding job cleaning carpets & stairs. Very informative & courteous! Would highly recommend Stanley Steemer to revitalize your carpets.
Cesar was very professional, and did an excellent job. He was neat, and took great care of my home making sure not to damage anything.
My technician Eugene was friendly, respectful and did an outstanding job cleaning 2 flights of stair carpeting and area rugs. He was able to restore all the carpeting back to how it looked when it was new 6 years ago !!!
Caesar was our technician and he was great. Very professional, knowledgeable and did a great job.
Technician was great! He was punctual, professional and caring. The company should consider improving on the process. Pre treatment must be more than simply spraying a solution. Scrubbing must be a part of the pre-treatment process. Company also must consider going over carpeted areas more than once. A better…
Cesar was good and did the Job well.
Messiah was a fine technician. He was knowledgeable, courteous, and polite. He did a wonderful job cleaning the pet stains out of the carpet. You’d never know what the dog had done.
Ed and Caleb did an amazing job with my carpets today! I can’t believe the stains they were able to remove, the carpets look fantastic and smell great! Ed and Caleb arrived on time, and finished quickly. I highly recommend!
Technician was excellent. Did a great job. Very professional and prompt
Messiah & Kenee were wonderful! They worked well together and did a very thorough job on my carpets and hard wood flooring. I would use them again.
Charles did a great job on my carpets and explained everything in detail. We spoke about wood floor cleaning. He was very knowledgeable and honest. He did a great job!
Our technician was excellent! Above and beyond
Updating 2/16/22 - This is 4th time using Stanley Streamer, and I'm still pleased with their service. Edmond and his assistant cleaned my sofas, rugs & a chair. All look wonderful, as usual. Super efficient & professional. Excellent job, well done. I used Stanley Steemer for the first time yesterday, and I'm very…
Always phenomenal service and the nicest employees!
Our cleaner went beyond what we asked of him, and he did a superb job.
Eugene was fantastic and very professional . He addressed all of our needs. I highly recommend him
Eugene was very professional and did a great job.
Juan was wonderful and did a fabulous job.
Technicians were extremely courteous and knowledgeable.
Eugene is a true professional. He is quick, efficient, and caring. Would recommend 💯
Darrel was polite and very knowledgeable He did a great job restoring our carpets to near new condition. Worked steadily until the job was done e
Edmonton and Quaheed were on time, professional and did a great job.
Scottie was excellent in cleaning the very dirty carpet at 2 entrances. I will request him the next time I have my carpets cleaned.
Technician was professional and explained the process fully.
October 2025: Lamar came today to clean my carpets. He did a fantastic job. On top of that he was the most personable young man I’ve ever met. Bravo!!! …. ……. Older review: Messiah was wonderful. He arrived properly and did a great job cleaning my carpets. I use Stanley steamer every year. They never disappoint.
Lamar provided excellent and efficient service
Such an amazing job on my carpets and sofas! ⭐️⭐️⭐️⭐️⭐️
Great job by the service technician. Very nice and professional.
5Eugene provided excellent carpet cleaning services. He was punctual, professional, and very detail-oriented. The carpets look brand new—outstanding work. Eugene is the one to call!
Eugene was fantastic. He was able to get all the stains out. I've used Stanley Steemer before and was always happy. But, Eugene is the best.
Great job! Very professional and friendly.
Thank you Raymond for all of your help today.
Both the technicians did a fantastic job
I have been using Stanley Steemer for carpet cleaning for many years. After trying several other services, Stanley Steemer emerged as the absolute best. It’s amazing how much better my carpet looks after the technicians go over it with the special steam treatment. Scheduling appointments is easy and the technicians…
Eugene was a great! Kind, respectful and did a great job working to get the tile looking new again. Would definitely have him come back again!
Raymond and Jeremy were on time and worked fast- did a great job. They were very very polite. Happy with the work!
They were great communicating everything and very neat and friendly.
Messiah and Lamar were great! Very professional and friendly. I would recommend this duo all the time. Our carpet looks refreshed and renewed!
Eugene was very pleasant, knowledgeable, careful and efficient. He explained options for cleaning clearly.
Lamar was great, very communicative and did a great job making the carpets look new!
Have used this service twice now and they did a great job cleaning the carpets! Thanks to Eugene for a wonderful service!
Edmon and Dre were professional, thorough and knowledgeable. Edmon went over each and every service to make sure that it was what we wanted. The carpets, wood floors and furniture look fantastic! Definitely recommend them and will use them in the future.
The men were very efficient, professional, knowledgeable, and did a very fine job. I renewed my contract for the next year. I was extremely satisfied.
Came in and did a great job! Kudos to the technicians that were polite and made sure that we were satisfied.
They also do amazing job 😊
Frank did a great job! He was on time and thorough! Thank you!
Scott and his team do great job
Well done
I've been using Stanley Steemer for about 15 years and they've always done a great job. I have requested the same tech, Scottie in Edison, NJ, for years and he's always fantastic - great job, great customer service, prompt, polite, friendly and courteous. I'd highly recommend this company.
Dorrell does a fabulous job. He is courteous and professional. The main thing is he always does a fantastic job. He is the best technician that has cleaned my carpet.
The 2 men who came today were professional did what they said they would and where efficient and timely on cleaning my rugs recommend to anyone
Lamar highly professional job well done very happy two bedrooms two bathrooms
I was very happy with the cleaning service I was not pushed to get the additional services as other providers have done. I plan on using this service again.
Cesar came on time. Very friendly and informative. Answered all questions. Extremely polite. Did a fantastic job. Any business could use more employees like Cesar. Wilfredo was also excellent.
James was absolutely fantastic even though he didn't have the spot cleaner we requested he was a fantastic man to come into my home. I thank him over and over for walking into homes at this time. We cleaned and disinfectant every where we thought he would touch handrails,doors,and gave him a small hand sanitizer to…
Excellent job. Got stains out of couch and on staircase. Professional on time. Very pleased. I am repeat customer and will continue to use them.
Dorrell and Arkavian ROCK!! They were very professional, and quick. Dorrell has provided various cleaning for my residence. My carpet looks good and smells soooooo good! Ms. Brunson
Great job, and love the professionalism of the staff.
Our rugs look like they are brand new! The gentleman that assisted us was incredibly kind and was in and out in an hour - we highly recommend this business!
Juan was my service tech. He did a awesome job and was very personable. My carpet came out great...
Overall wonderful experience and Cesar and Will were such nice guys and professional I have requested Cesar the last few times I had my carpets cleaned
Will did an amazing job on my carpet & 2 living room chairs. Ed & Will are a great team .. Very friendly & Professional, I’m definitely going to request only them for my next job 💯💯💯
Great experience! Cesar was professional, efficient and helpful. Carpets look, and smell great!
Stanley Steemer never disappoints. It's even better when you have friendly and professional service such as the two men working for me today. I would give 6 stars if it was possible. They are a perfect reflection of what is simply the best carpet cleaning service of them all.
STANLEY STEAMER - ED (employee) was Super Professional, Very Informative, and Knowledgeable in prolonging the life of my carpets. Excellent Service.
I’ve been working with Stanley Steemer for several years and have been very happy. It’s only gotten better over the years working with Scotty. He’s great to work with.
Fantastic work done!! So glad I called in the professionals!! Highly recommend for tile, grout and carpet cleaning!! Five stars!!
Great experience with Frank, worked quick and very professional. Would highly recommend!
Used them 2 times this month for carpet cleaning and tile cleaning, they techs did a great job. I decided to scheduled an appointment for duct cleaning waited all day for a guy to just count vents and give me a quote and they expect someone to take another day off from work to do the work. i could of counted the…
My floors look amazing! They look brand new! They were on time & very professional. I look forward to using them again!
Cesar was professional, friendly and delivered the upmost customer service! I would highly recommend him!
Theone man was fast and efficient. Carpeting looks beautiful. I'm very happy with the job they did.
Cesar and Lamar were fantastic. I just re-signed for another yearly contract. (My dogs can be hard on the carpets.) Cesar and Lamar are very personable and professional, and efficient. My rugs look great. Thanks!
Charles from Stanley Steemer was polite and efficient. He explained all the services to me and answered all my questions. I would recommend to others.
David was timely and provided updates regarding his arrival time. He was professional and did a thorough job of cleaning, deoderizing the wall-to-wall carpeting of 2 bedrooms.
Great Technician!
Prompt, professional and very courteous! The Team did a fabulous job! Carpets look like new!!
Very professional and friendly good work. Floors were immaculate
Charles was professional, polite and did an excellent job. He is an asset to the Stanley Steamer organization. I would definitely recommend this service again and to friends/family.
Excellent job, very professional.
Frank was friendly, quick, and professional. Our stairs look and smell beautiful again! Highly recommend!
Khaleel did an amazing job! This was a Mother’s Day gift for my mom and she was so happy with his work
Messiah was great! Very pleased with the job he did on my floors.
Cesar was personable and did an awesome job on the carpets! They look and smell great.
The two gentleman were extremely kind and efficient.
Cesar and Jeremey did a great job! They also did my tile bathrooms and hard wood floors. On time (early), personable and professional!
Both workers were polite. Service was handled professionally and with minimum disruption to our routine.
Once again I’m very happy with this service. My black lab leaves deeply embedded dark hair in the carpet no matter how often we vacuum. Ed and team make it look and feel like new every time. On top of the thoroughness of the job, he is pleasant and professional.
Did a great job!
Omar was our cleaning person, did a thorough job and provided suggestions on how to keep everything looking nice. Would use again if needed and do recommend
Cesar is Awesome! He went above and beyond. Cesar was extremely professional and cleaned my carpets with the utmost care. I would highly recommend Stanley Steemer.
Cesar and Charles were friendly and professional.
Raymond was professional and showed he cared about his cleaning by sharing tips of what we should be doing after he left. I had a bad chocolate stain in my hallway that he was able to get out completely. I forgot to take before pics but took an after photo. I was so pleased. He renewed my contract and explained the details of it.
Raymond was early and very professional. Very nice man.
My technician, Raymond, did an excellent job! He even advised on how to properly remove stains from my carpets so that I don’t leave spots. He really knows this business. He was very professional. He is definitely an asset to Stanley Steemer.
Great service! Cesar and Frank were awesome. Friendly and very professional. Thank you.
Arkavian was excellent, he was professional, did a great job and I would definitely use him again
As per my request, Cesar arrived early and didn't waste any time with suggestions and information. His demeanor and rapport were top notch and I am looking forward to seeing him very soon so we can tackle the rest of our mess! Thank you Cesar!
Raymond was very professional and courteous. He was helpful with giving advice on carpet maintenance between service calls. Much appreciated!
Calus was very professional. He was on time. He did good quality work. Value is the best. I will recommend anyone to Stanley Steemer.
Great job!! Would definitely recommend!!!
Bill and Warren did an amazing job on my carpet. They were friendly and very knowledgeable. They made my Friday ! Thank you
On time and professional.
Very friendly and professional
Service was reliable and efficient. My go to for carpet and upholstery cleaning!
These guys are always prompt, efficient and courteous.*****
Charles was great. This was my 1st time using a carpet cleaning service. He’s Very professional.
Scottie was friendly, professional, and efficient. He provided the services we requested extremely well.
Very reliable and easy to use service. The tech Frank was very professional and helpful. Will definitely use again
Used the office that services Mercer County NJ. Have used Stanley Steamer for over 4 years to clean carpets throughout the house. Up until this year I was always very satisfied, but after three bad experiences in the past year, today was the last time. After a very positive experience with one crew over 3 years…
Juan and Michael were very professional and thorough in their work . Paid attention to details and completed work in time
My carpets still look the same. They had to reschedule to bring more people to move things, which I get but then only one person came again. There are still same stains on the carpets You can save so much money by going to Home Depot or lowes and getting a carpet cleaner to do it yourself because what Stanley…
Am very satisfied with the cleaning of my rugs and arkavian did a good job, very professional eay to talk with.good job!!!
Good Job
Excellent service.
Curdney and his team did a great job cleaning my sofa and steps. My sofa is over 20 years old and they took very good care and patience cleaning it. I will call these guys again for regular cleaning.
Courteous, respectful, and polite. Doesn’t matter which technician shows up, they are all well trained. Never had any problems with Stanley Steamer service.
Highly recommend the service from the Edison office. Both of the technicians were very professional and very thorough, they cleaned the carpet very well. Very impressed with their service.
Very positive experience with SS and Scottie who was the technician. He had a co-worker who he was guiding respectfully and they worked well together. They both worked very diligently and quickly to clean carpets and upholstery that had never been cleaned. He checked in frequently, and went over high traffic areas…
The rep, Curley was professional, timely and courteous. He worked quickly and I was extremely pleased with the floor tile grout cleaning and sealing. My floor looks like new!
Both Omar and Khaleef ( I’m sure I spelled that wrong) were great! Very friendly and terrific!
The workers were friendly and very informative. I would recommend to family and friends
Eli and Khalil did a GREAT job on our carpets and stairs. Also cleaned two area rugs!!! Highly recommended.
Ark was great!! Very knowledgeable and thorough. He is a super nice person. I’d definitely recommend his service.! 5 stars
Both Dorrell and Raheem were awesome! They were kind, respectful and extremely thorough! They did a great job!
Omar was excellent. Very professional and courteous. Work was done quickly and thoroughly. I’d highly recommend them and Omar.
Raymond and Juan from Stanley Steemer did an excellent job cleaning my floor and carpet. They were prompt, friendly, and thorough in reviewing my services before getting started. The results of the cleaning are far above other companies I've used. The value for the service is great, and I will use them again in the future.
The two guys who came were amazing. My carpet has areas that still look dirty and they ould have run the machine a second time on both the carpet and the hallway again.
Thorough work.
Professional and great cleaning
Stanley Steemer service was awesome. Did a great job, good price, excellent communication 😀
Exceptional
Great service, professional, efficient.
Excellent job!
Cesar did a excelente job very friendly and explained everything very well. I will defenatly have them back.
Professional, quick and friendly!
Good
My carpets almost look brand NEW!!! The Team was on time, fast and extremely efficient! This is the best carpet cleaning I’ve ever had.
Eli and kodie were very professional and explained the whole process to me from start to finish, would definitely use and recommend them again
I had a great experience. The techs were very professional, did a great job cleaning, and were very fast. Excellent customer service.
Courteous and respectful.
Arrived on time. Professional work. Will be a repeat customer.
Expect service Very polite Will recommend
Very professional. Never disappointed. Always happy with the service provided.
Great job and professional staff. Thank you!
The technician showed up on time made a few suggestions that we followed and did a great job on our carpet and plank vinyl flooring. He was courteous and worked quickly with regard for all of our furnishings. I will use Stanley Steemer again.
Outstanding! Planning on having them back time & time again! I have used multiple carpet cleaners & none compare to Stanley Steemer! I have very old carpets & they now look brand new. The two gentlemen that cleaned the carpets could not have been more professional! I will definitely have Stanley Steemer back whenever my carpets need to be cleaned!
Elias was d'bomb! On time, in an out in an hour. Blue eyes aint bad either! 2 rooms and stairs. Hardly knew he was there.
Big Ed and his helper did a fantastic job!!!! Thank you. 👏
Outstanding
My cat was having issues missing the litter box and she developed severe allergies since we moved into a carpeted apartment. Eli took care of the smell and cleaned all the carpeting in my apartment within half an hour. He was professional and courteous and even arrived near the beginning of the appointment window.…
Cesar and Angel provided quality, responsive and professional service.
Very professional & thorough. Arrived on time completed work to satisfactory results, carpet like new! Thank You
Omar was great, very professional
Very professional service. The representative arrived on time, work diligently to get the job done, while remaining respectful and professional. Will use this service again.
Frank and Kodie did an amazing job! Stains were gone!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 875 | $170–$334 |
| General carpet cleaning | 623 | $170–$334 |
| Upholstery cleaning | 440 | $183–$347 |
| Pet stain & odor removal | 238 | $146–$360 |
| Area rug cleaning | 236 | $170–$447 |
| HVAC duct & vent cleaning | 234 | $351–$928 |
| Carpet cleaning | 181 | $176–$353 |
| Flood cleanup | 19 | $188–$360 |
