Experts Reviews · Company report
Stanley Steemer logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty91−0.9Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Stanley Steemer

New Brunswick, NJ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #114Position by Experts Score among all companies we track in this category. of 175 carpet cleaning · 4.9★ from 4,711 Google reviews

Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Stanley Steemer is better than 93% of carpet cleaning.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Stanley Steemer is better than 92% of carpet cleaning.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Stanley Steemer is better than 91% of carpet cleaning.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Stanley Steemer is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Stanley Steemer is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Stanley Steemer is better than 100% of carpet cleaning.A
100

Reviews for your job

Customers hired Stanley Steemer for 8 kinds of job.

Stanley Steemer for HVAC duct & vent cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.235
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.89
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$351–$928
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC duct & vent cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 19
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.97%

All 235 Google reviews tagged “HVAC duct & vent cleaning” · showing 20

Michael11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Great work and great team!

Paid $500+Great priceHVAC duct & vent cleaning
Ted5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Kenee and Savian did a great job. They explained every step of the process and finished up quickly and left no mess.

Paid $250–300HVAC duct & vent cleaning
ToniLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Excellent experience with Stanley steamer with Mike and Savion as our team. Both young men were very professional, cordial knowledgeable, and thorough in the work they performed at our home. It was obvious that Mike & Savion cared about the quality of the air my family was breathing and insured that we had clean,…

Paid $500+Not sureHVAC duct & vent cleaning
Debbie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Kent and Kenee were superb! Totally professional, courteous and efficient. I had a huge job and they explained everything about the process and were completely thorough. I would highly recommend this duo!!!

Paid $500+Reasonable priceHVAC duct & vent cleaning
Charese8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Very professional and knowledgeable. Explain the whole process asked if I had any questions throughout the job. Would definitely recommend.

Paid $500+Reasonable priceHVAC duct & vent cleaning
Joan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Kenee and Kent were very professional. Personable and very knowledgeable. They did a great job! My vents are like new! I’ve always had great experiences with the technicians at Stanley Steemer! This is my first experience with duct cleaning and I’m very happy with the outcome!

Paid $500+Reasonable priceHVAC duct & vent cleaning
David3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Kenee and Kent were fast courteous and complete! They explained everything, showed me the results and did a thorough cleanup. Thanks Guys!

Paid $250–300Not sureHVAC duct & vent cleaning
AJ3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Technician Kenee was patient in explaining the process, thorough in his work, and very neat. A total professional.

Paid $450–500Reasonable priceHVAC duct & vent cleaning
V6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Michael and Savian were pleasant and courteous. They worked efficiently and did a great job explaining the service plan prior to performing.

Paid $500+Reasonable priceHVAC duct & vent cleaning
Theresa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Both technicians were knowledgeable and extremely helpful in pointing out issues that were address. Excellent service!

Reasonable priceHVAC duct & vent cleaning
David11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The guys did a great job and left everything as they found it.

HVAC duct & vent cleaning
Beau8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Exceptional service cleaning dryer vent. Michael and Darnell were in time and went out of the way to keep everything clean and made sure the dryer was working correctly before they left.

Reasonable priceHVAC duct & vent cleaning
qix66665 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★

The technicians came without 30 mins notice I asked, worked for about 100 mins. On the supply side, They did the air blowing from registers and sucking from the truck at the same time, which is good since the suction remove the dusts from the air ducts to their truck. But they didn’t do that for the return side.…

Customer photo from qix6666's reviewCustomer photo from qix6666's reviewCustomer photo from qix6666's review
Paid $500+OverpricedHVAC duct & vent cleaning
Anshu3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Excellent service!! Highly recommend them.

Paid $500+Reasonable priceHVAC duct & vent cleaning
ONeil3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Kenee and Kent arrived on time to clean our dryer vent, and did something my previous dryer vent cleaner never did, unplugging the dryer and inspected the dry sheet mesh. When asked why they needed to do that, they explained that it is done to prevent fire while cleaning. I appreciate the fact that they took the…

Paid $300–350Reasonable priceHVAC duct & vent cleaning
Maria4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Joseph and Mike were friendly and courteous. Patient and informative answering questions. Reviewed our before and after results for satisfaction. Cleaned all areas and assisted with replacing furniture. Completed in a reasonable time and made this project pleasant experience.

Paid $500+Reasonable priceHVAC duct & vent cleaning
brian2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great fast friendly service, they explained everything from start to finish !! Great work keep up the great work !!

Paid $500+Great priceHVAC duct & vent cleaning
Anne1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Kent and George were very polite, respectful and professional. They explained the whole process and answered my questions prior to beginning the service. They were efficient and very careful to ensure my home was left clean after the service was finished. Thank you.

Paid $250–300Reasonable priceHVAC duct & vent cleaning
WinaLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Joseph and Kent explained the air vents and dryer vent cleaning very well before starting. Then they carefully performed the cleaning and even helped me identify the dryer vent outside end as this is a new property and I was not fully familiar with it. I am very happy with the service and will it use next time I need it. Thanks!

Paid $500+Reasonable priceHVAC duct & vent cleaning
Susan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The technicians were very courteous, explained the process of cleaning the ducts, and cleaned up after they were finished to our satisfaction.

Paid $500+Reasonable priceHVAC duct & vent cleaning

Show more HVAC duct & vent cleaning reviews (215 more) →

Price

$283+10% vs typical carpet cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 72%Overpriced 3%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Carpet steam cleaning875$170–$334
General carpet cleaning623$170–$334
Upholstery cleaning440$183–$347
Pet stain & odor removal238$139–$354
Area rug cleaning236$170–$447
HVAC duct & vent cleaning234$351–$928
Carpet cleaning181$176–$359
Flood cleanup19$188–$360

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