How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty91−0.9Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREStanley Steemer
New Brunswick, NJ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #114Position by Experts Score among all companies we track in this category. of 175 carpet cleaning · 4.9★ from 4,711 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for pet stain & odor removal
Clear ✕All 239 Google reviews tagged “Pet stain & odor removal” · showing 60
Big thank you to Ed and Dan for great customer service and a quick yet flawless service on our 12ft sectional. This is our second time using this Stanley Steemer and will be using them again in the future!
Lamar was very professional and thorough. He did an amazing job!
Eugene came to our home in central NJ and cleaned three of our carpeted rooms and one small couch. He was kind, very respectful, and did an incredible job. He went above and beyond to ensure we were happy with the work he did. I would happily use Stanley Steamer again, and would recommend Eugene to anyone looking…
Both employees extremely professional , hard working , very friendly . If I didn’t use a competing company previously the carpets came out “ fine”, they are definitely cleaner than before and room smells fresh however very long dry time for carpets , the equipment doesn’t seem to give the carpets the “ like new “…
Messiah and his crew were on time and quick. They did a fantastic job. So personable and professional. I didn’t think anything could get the years of kids spilling food on the upholstery, but they did. My very old carpet looks good again, and my sectionals, after a few years of dog on them, look great.
Gregory and Michael arrived on time, they were polite and friendly. We have an elderly cat that had accidents on our carpet and as much as we tried to get rid of the smell we could not. They went over those areas extra and I think they got rid of it. They were also very thorough cleaning our large sectional as well. I would highly recommend.
They just left after cleaning my screened in porch and it looks brand new. I give my technician 10 🌟. Hopefully you have more like him.
Dorrell and Caleb did a fantastic job. Friendly, super thorough, efficient and honest. Rooms look brand new. We will always ask for them again. Thank you!
Eugene & Craig did an amazing job. They showed up on time and cleaned my two oversized sectionals and 2 arm chairs, delivering more than I was expecting. All of my upholstered furniture was as good as new in about 3 hours. Highly recommend.
Technicians were helpful and explained what was being done. They were great guys
Professional, competant, comfortable speaking w them, great suggestions, careful of the furniture and their hoses, beautiful work. Can’t wait to use them again!
Caleb from Stanley steamer did an amazing job. He cleaned our six piece fabric sectional from Bob’s and thoroughly cleaned our carpeted stairs. I had received a quote from another local cleaning company who said we would have to replace the carpet because they would not be able to take out the pet stain after my dog…
Juan and Michael were wonderful! On time, answered my questions, worked quickly, and the stairs and kitchen area look great. I have used Stanley Steemer (Edison) before and I remain impressed with the knowledge and longevity of their team. It’s an expensive service, even with discounts, but the quality is excellent.
Eugene was awesome. Super nice guy, thorough and clearly values doing a great job for his clients. Highly recommend
Lamar was very thorough in investigating the odor problem and explaining my options. There was a problem in another room from last cleaning with this service and was very thorough in correcting same.
Second time using this company, they are wonderful? Caesar did a very great job. He is professional and friendly and very conscious of his work. Would hire him again!
Eugene & Michael were thorough and revised my order in a professional way to assure the care of my carpets and rugs. Highly recommend.
Wilfredo did a great job with my rugs. He was professional and the quality of his work was outstanding. He moved items and furniture to make sure he cleaned thoroughly.
Amazing service. Explained everything before starting. Edmond and Ameer communicated great as a team. They were quick and thorough. Made sure I was satisfied before leaving.
We are very happy with the service we received today. Brandon the service technician was awesome. He went over the entire process with us. He was Very professional and really took his time and care while cleaning 3 rooms for us. Highly recommend Brandon and Stanley steamer!
Juan is an expert in the field-he brings over 25 years experience and training. He was prompt, polite and very professional. I highly recommend him and Stanley Steamer!
Absolutely horrible. Would never book another appointment with this company. I needed to have my couch cleaned and they did absolutely none of the services I paid for. They told me the stains "couldn't be removed" and that they "wouldn't charge me," yet charged me $202. As you can see in the photos, what exactly did…
Eugene was great - very professional and enjoyable to work with. Highly recommend!
Excellent job by Messiah and Kai! Highly recommend
I am very delighted with the professionalism of the Stanley Steemer crew and the results of the tile cleaning. These guys went above and beyond to make sure they cleaned every square foot of my condo. Excellent results. I would highly recommend them.
Very professional, punctual, and great cleaning
Fast, friendly, thorough - great service and results.
Wil did a great job. He was thorough and got all the stains out from my dogs.
Eugene and Brandon did a great job! They were very knowledgeable and pleasant. Most importantly, they were honest about what cleaning should and should not have been done. We will have them back again.
Messiah was a fine technician. He was knowledgeable, courteous, and polite. He did a wonderful job cleaning the pet stains out of the carpet. You’d never know what the dog had done.
Eugene did a great job at my home. He was amazing. He knows how to clean up , not just your wallet, but also the dirty carpets. I loved the job he did. He is very well mannered. I will call him back again in another 2 months. The money he charged was very reasonable.
Fast service, very responsive to schedule, excellent cleaning, polite techs and techs offered good suggestions for future "user" carpet care.
Juan was great! Cleaned sofa & loveseat beautifully. On time…left message he was early if I was available….and did job well!
Scottie has worked at my home many times. He is always incredibly thorough. He is sensitive and kind. Tosay he found une to work in my daughter’s apartment for a very tough stain. Again he proved to be extremely thorough.
Messiah did a tremendous job cleaning everything I needed done. He went above and beyond on his effort. He was also extremely honest with the pricing. I will request for Messiah again when I need work done.
Eugene was fast, professional and friendly! Everything I want in someone entering my home!
Dorrell was knowledgeable, professional, and courteous.
Charles was extremely professional and personable. He did an outstanding job to help clean and restore our carpets to like new condition. Would definitely recommend his services.
Great job! Very professional and friendly.
Caesar was professional, friendly and advised me well on my cleaning options.
Amazing service and he got out all our stains!
The guys from Stanley Steemer did a great job! Very satisfied with their work!
Thank you Stanley Steemer! Jonathan was very informative and helpful deep cleaning our furniture. Thank you Jonathan and Stanley Steemer for the quick appointment and reasonable prices. I recommend them 💯 to all
Raymond and Jeremy were on time and worked fast- did a great job. They were very very polite. Happy with the work!
Lamar was great, very communicative and did a great job making the carpets look new!
Lamar and Joe were great, came on time, explained every step, and were very friendly!
Technician was very friendly and eager to help me. Walked me through what he suggested and offered a couple of suggestions. Did a really thorough job!
Messiah is awesome! Very kind, understanding, professional, and skilled at his job. Pricing is excellent, and Im grateful for the opportunity to ask for Messiah again!
They were fast, efficient and very polite!! Great job. I’d call Stanley Steamer every time!
Malik and Wadoo were extremely professional, respectful and an asset for Sranley Steemer... they provided us an outstanding service. My furniture looks brand new. I highly recomend Stanley and this team. Thank you!
Eugene was great ! Helped me move my rugs and put my mind at ease . Highly recommend.
Came in and did a great job! Kudos to the technicians that were polite and made sure that we were satisfied.
Eugene was super professional and helped clean my basement, he did such a good job i wanted him to do my other stairs and bedroom !!! Thank you so much for buying great people!
First, the technician was friendly, courteous and knowledgeable. Very good customer service. Second, the cleaning exceeded expectations. My 8 year old carpet looks new
Lamar highly professional job well done very happy two bedrooms two bathrooms
Frank & Rondel were excellent, professional & friendly. Were efficient & did a great job with not so great area rug. Also did stairs & landing, 2 sofas & 2 chairs. All look & smell 100% better. Thank you!! Highly reccomend this team! Leslie Guillen Bridgewater NJ
Messiah was very friendly and professional. He asked questions and took the time to listen to my concerns. He cleaned up the work area after he was done.
Scottie was very nice and professional. He did a really good job.
Excellent job done; great advice to add on sanitizing to the service; good communication.
Juan was my service tech. He did a awesome job and was very personable. My carpet came out great...
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 875 | $170–$334 |
| General carpet cleaning | 623 | $170–$334 |
| Upholstery cleaning | 440 | $183–$347 |
| Pet stain & odor removal | 238 | $139–$354 |
| Area rug cleaning | 236 | $170–$447 |
| HVAC duct & vent cleaning | 234 | $351–$928 |
| Carpet cleaning | 181 | $176–$359 |
| Flood cleanup | 19 | $188–$360 |
