How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty91−0.9Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREStanley Steemer
New Brunswick, NJ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #114Position by Experts Score among all companies we track in this category. of 175 carpet cleaning · 4.9★ from 4,711 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for upholstery cleaning
Clear ✕All 442 Google reviews tagged “Upholstery cleaning” · showing 40
Big thank you to Ed and Dan for great customer service and a quick yet flawless service on our 12ft sectional. This is our second time using this Stanley Steemer and will be using them again in the future!
Excellent workmanship. Cesar and Caleb were great! Friendly, professional and explained everything that was going to be done. The carpet and sofa were a mess and they brought it back to life.
Eugene came to our home in central NJ and cleaned three of our carpeted rooms and one small couch. He was kind, very respectful, and did an incredible job. He went above and beyond to ensure we were happy with the work he did. I would happily use Stanley Steamer again, and would recommend Eugene to anyone looking…
Both employees extremely professional , hard working , very friendly . If I didn’t use a competing company previously the carpets came out “ fine”, they are definitely cleaner than before and room smells fresh however very long dry time for carpets , the equipment doesn’t seem to give the carpets the “ like new “…
Was very pleased with tremendous job that Rondell, Brian and Lamar performed today Very professional and efficient Family is very pleased
Punctual, professional, pleasant and efficient! Very pleased with overall cleaning of our upholstered furniture and removal of ink stains on our ottoman. Highly recommend!
Cory was awesome! Very professional and got the job done
Professional, to the point! Did an amazing job with our sofa! They Looks like new! Thank you both!
Messiah and his crew were on time and quick. They did a fantastic job. So personable and professional. I didn’t think anything could get the years of kids spilling food on the upholstery, but they did. My very old carpet looks good again, and my sectionals, after a few years of dog on them, look great.
Rhondel did a very professional job in cleaning our carpets. He was prompt and efficient and is a true asset of Stanley Steemer. Great job, Rhondel!
Gregory and Michael arrived on time, they were polite and friendly. We have an elderly cat that had accidents on our carpet and as much as we tried to get rid of the smell we could not. They went over those areas extra and I think they got rid of it. They were also very thorough cleaning our large sectional as well. I would highly recommend.
Caleb was great, professional and did a awesome job. made our couch look like new.
I trust Stanley Steamer once every year to clean floors and couches. Ed and his team are great!!!! They do great work and are very friendly and professional.
Eugene & Craig did an amazing job. They showed up on time and cleaned my two oversized sectionals and 2 arm chairs, delivering more than I was expecting. All of my upholstered furniture was as good as new in about 3 hours. Highly recommend.
Nicholas and Daniel were professional, thorough technicians! They were punctual and paid close attention to detail. They explained the process clearly upfront and went above and beyond to resolve problem areas and spectacular results!
Technicians were helpful and explained what was being done. They were great guys
Kai is truly an asset to your company. He was so Kind, respectful, helpful and knowledgeable. It was a pleasure having him as my technician.
Excellent experience-Nick & Javier were great! They were so nice, very efficient and took steps to protect the area around the furniture and clean up afterwards!
Eugene did such a phenomenal job, super professional, saved my husband 4 grand on a new sofa! He even brought back to life my two accent chairs!! His demeanor very kind and definitely helpful!! Will use HIM again. This man needs a raise STANLEY STEEMER !!
Wadoo and Gregory did a nice job on our furniture. They were pleasant and thorough. They were careful and easy to work with. They used no chemicals, so there was no smell or residue left behind. The whole house felt fresh and clean.
Raymond, William, and Wadu (sp) were exceptional and provided timely, high-quality service. They were helpful, efficient, and professional, and they made our recliners look brand new after steam cleaning. Our white Berber carpet is thriving again after the fresh steam cleaning. I would love for this crew to return…
Our first time using Stanley Steemer, and Wadoo and Isaiah exceeded our expectations with the cleaning of our sectional couch today!! They did an amazing job, were extremely professional, friendly, and respectful throughout the entire process. They took their time, did a thorough job, and our couch looks brand new!…
Eugene was very thorough and professional. Did a great job.Fantastic job done in my chair. Messiah was very thorough.
Eugene was incredible! So professional and kind. The couch he cleaned for us looks brand new. I was so impressed with the service!
Very professional and polite, came in started working and did a great job. I appreciate him very much. Thank you
Great experience from start to finish. Easy scheduling and techs arrived promptly. They worked hard and the finished products were amazing. Will use again and strongly recommend.
Lamar and Michael were very good. They were courteous and nice!
Eugene and Ameer were amazing! They were punctual, courteous and very professional. They did a great job cleaning my white area rug and white couch. Highly recommend. Thank you!
Outstanding Service!!! Dorrell and Caleb were great. They were extremely professional, courteous and so nice and friendly. Since my carpeting looked brand new, I had them clean all my furniture including lots of pillows. My home looks so nice and so very clean. Yes, it was expensive, but well worth it!!! Again, these techs were second to none!!!
Kenee was outstanding and very polite and professional
Wilfredo was very professional, and did an awesome job on my carpets and sofa.
Eugene did a great job and explained the process each step of the way. We had a few stains in our couch, and they came right out — making it look brand new!
Nicholas and Kai did a great job in cleaning our couches! They were very efficient and kept everything tidy. They were able to take the stubborn stain from our couches. Great job and would highly recommend both of them.
Juan with Stanley Steemer did a fantastic job this morning cleaning our couch and pillows as well as the bathroom floor - they both look brand new. I cannot believe how amazing the bathroom floor looks - no amount of scrubbing on my part could achieve these results. Juan was extremely friendly, knowledgeable, and conscientious. I definitely recommend.
Ed and Caleb were on time, fast, friendly and pro all the way. My disgusting chair is now liveable once again!
The team was very professional and did a great cleaning job.
Eugene was nothing short of amazing! So detailed and kind about the whole process for my first time doing a couch cleaning. Can’t recommend his service enough!
Raymond did a great job getting the stains out of my couch!
Scottie and Brandon were phenomenal - very friendly and did a great job. I am very happy. Thank you, guys.
Juan did outstanding job. Sofa n rug look brand new will use him in near future for grout
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 875 | $170–$334 |
| General carpet cleaning | 623 | $170–$334 |
| Upholstery cleaning | 440 | $183–$347 |
| Pet stain & odor removal | 238 | $139–$354 |
| Area rug cleaning | 236 | $170–$447 |
| HVAC duct & vent cleaning | 234 | $351–$928 |
| Carpet cleaning | 181 | $176–$359 |
| Flood cleanup | 19 | $188–$360 |

