How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty91−0.9Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREStanley Steemer
New Brunswick, NJ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #114Position by Experts Score among all companies we track in this category. of 175 carpet cleaning · 4.9★ from 4,711 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for upholstery cleaning
Clear ✕All 442 Google reviews tagged “Upholstery cleaning” · showing 180
Big thank you to Ed and Dan for great customer service and a quick yet flawless service on our 12ft sectional. This is our second time using this Stanley Steemer and will be using them again in the future!
Excellent workmanship. Cesar and Caleb were great! Friendly, professional and explained everything that was going to be done. The carpet and sofa were a mess and they brought it back to life.
Eugene came to our home in central NJ and cleaned three of our carpeted rooms and one small couch. He was kind, very respectful, and did an incredible job. He went above and beyond to ensure we were happy with the work he did. I would happily use Stanley Steamer again, and would recommend Eugene to anyone looking…
Both employees extremely professional , hard working , very friendly . If I didn’t use a competing company previously the carpets came out “ fine”, they are definitely cleaner than before and room smells fresh however very long dry time for carpets , the equipment doesn’t seem to give the carpets the “ like new “…
Was very pleased with tremendous job that Rondell, Brian and Lamar performed today Very professional and efficient Family is very pleased
Punctual, professional, pleasant and efficient! Very pleased with overall cleaning of our upholstered furniture and removal of ink stains on our ottoman. Highly recommend!
Cory was awesome! Very professional and got the job done
Professional, to the point! Did an amazing job with our sofa! They Looks like new! Thank you both!
Messiah and his crew were on time and quick. They did a fantastic job. So personable and professional. I didn’t think anything could get the years of kids spilling food on the upholstery, but they did. My very old carpet looks good again, and my sectionals, after a few years of dog on them, look great.
Rhondel did a very professional job in cleaning our carpets. He was prompt and efficient and is a true asset of Stanley Steemer. Great job, Rhondel!
Gregory and Michael arrived on time, they were polite and friendly. We have an elderly cat that had accidents on our carpet and as much as we tried to get rid of the smell we could not. They went over those areas extra and I think they got rid of it. They were also very thorough cleaning our large sectional as well. I would highly recommend.
Caleb was great, professional and did a awesome job. made our couch look like new.
I trust Stanley Steamer once every year to clean floors and couches. Ed and his team are great!!!! They do great work and are very friendly and professional.
Eugene & Craig did an amazing job. They showed up on time and cleaned my two oversized sectionals and 2 arm chairs, delivering more than I was expecting. All of my upholstered furniture was as good as new in about 3 hours. Highly recommend.
Nicholas and Daniel were professional, thorough technicians! They were punctual and paid close attention to detail. They explained the process clearly upfront and went above and beyond to resolve problem areas and spectacular results!
Technicians were helpful and explained what was being done. They were great guys
Kai is truly an asset to your company. He was so Kind, respectful, helpful and knowledgeable. It was a pleasure having him as my technician.
Excellent experience-Nick & Javier were great! They were so nice, very efficient and took steps to protect the area around the furniture and clean up afterwards!
Eugene did such a phenomenal job, super professional, saved my husband 4 grand on a new sofa! He even brought back to life my two accent chairs!! His demeanor very kind and definitely helpful!! Will use HIM again. This man needs a raise STANLEY STEEMER !!
Wadoo and Gregory did a nice job on our furniture. They were pleasant and thorough. They were careful and easy to work with. They used no chemicals, so there was no smell or residue left behind. The whole house felt fresh and clean.
Raymond, William, and Wadu (sp) were exceptional and provided timely, high-quality service. They were helpful, efficient, and professional, and they made our recliners look brand new after steam cleaning. Our white Berber carpet is thriving again after the fresh steam cleaning. I would love for this crew to return…
Our first time using Stanley Steemer, and Wadoo and Isaiah exceeded our expectations with the cleaning of our sectional couch today!! They did an amazing job, were extremely professional, friendly, and respectful throughout the entire process. They took their time, did a thorough job, and our couch looks brand new!…
Eugene was very thorough and professional. Did a great job.Fantastic job done in my chair. Messiah was very thorough.
Eugene was incredible! So professional and kind. The couch he cleaned for us looks brand new. I was so impressed with the service!
Very professional and polite, came in started working and did a great job. I appreciate him very much. Thank you
Great experience from start to finish. Easy scheduling and techs arrived promptly. They worked hard and the finished products were amazing. Will use again and strongly recommend.
Lamar and Michael were very good. They were courteous and nice!
Eugene and Ameer were amazing! They were punctual, courteous and very professional. They did a great job cleaning my white area rug and white couch. Highly recommend. Thank you!
Outstanding Service!!! Dorrell and Caleb were great. They were extremely professional, courteous and so nice and friendly. Since my carpeting looked brand new, I had them clean all my furniture including lots of pillows. My home looks so nice and so very clean. Yes, it was expensive, but well worth it!!! Again, these techs were second to none!!!
Kenee was outstanding and very polite and professional
Wilfredo was very professional, and did an awesome job on my carpets and sofa.
Eugene did a great job and explained the process each step of the way. We had a few stains in our couch, and they came right out — making it look brand new!
Nicholas and Kai did a great job in cleaning our couches! They were very efficient and kept everything tidy. They were able to take the stubborn stain from our couches. Great job and would highly recommend both of them.
Juan with Stanley Steemer did a fantastic job this morning cleaning our couch and pillows as well as the bathroom floor - they both look brand new. I cannot believe how amazing the bathroom floor looks - no amount of scrubbing on my part could achieve these results. Juan was extremely friendly, knowledgeable, and conscientious. I definitely recommend.
Ed and Caleb were on time, fast, friendly and pro all the way. My disgusting chair is now liveable once again!
The team was very professional and did a great cleaning job.
Eugene was nothing short of amazing! So detailed and kind about the whole process for my first time doing a couch cleaning. Can’t recommend his service enough!
Raymond did a great job getting the stains out of my couch!
Scottie and Brandon were phenomenal - very friendly and did a great job. I am very happy. Thank you, guys.
Juan did outstanding job. Sofa n rug look brand new will use him in near future for grout
Same day service he was professional he explained the process and was quicker than I expected
Amazing service. Explained everything before starting. Edmond and Ameer communicated great as a team. They were quick and thorough. Made sure I was satisfied before leaving.
Dorrell was so kind to set expectations for how our couch would come out. And it turned out wonderfully! He protected and set up our home very considerately and was very efficient in cleaning our sectional.
Eugene Very professional. Explained everything. Will definitely use again.
Professional, courteous and friendly. Did a great, would recommend and hire again. My furniture got a Dave lift, pleased with the outcome.
Ed and will were great. Very knowledgeable. Started working as soon as they got here and were done in no time leaving everything clean.
Juan is an expert in the field-he brings over 25 years experience and training. He was prompt, polite and very professional. I highly recommend him and Stanley Steamer!
Eugene was awesome! Bar stools and dining room area rugs looks brand new. Used another company previously and the job was horrible. Eugene is my guy from now on!
Caleb was kind, professional, on time and a pleasure to work with. Our couch looks so refreshed. Very happy with our service!
Absolutely horrible. Would never book another appointment with this company. I needed to have my couch cleaned and they did absolutely none of the services I paid for. They told me the stains "couldn't be removed" and that they "wouldn't charge me," yet charged me $202. As you can see in the photos, what exactly did…
Eugene did a great job! Original service to just clean the surface of area rug but after speaking with the technician decided to send for overall cleaning at their shop. Since already here got sectional cleaned, deodorized and protect because of the light color.
Great experience. Caleb was very helpful and professional. Would definitely recommend and will use them again.
Juan was informative, very clean, polite and diligent. Explained everything carefully and advised about additional service.
Caleb was excellent!!! I will request him specifically for our next job. Many thanks!
Will and Ed were knowledgeable, pleasant and did a great job on my carpet and sofa. Would definitely recommend!
Eugene cleaned my carpets and upholstery quickly and efficiently. The results look great
Messiah was very professional and efficient!! Thank you for your awesome service!! I will definitely use Stanley Steamer again and request Messiah! Thank you!!
Cesar was great! Friendly! Punctual! Informative! Can’t say enough good things about the experience
The cleaning was done well. I took a couple of stars off because I was charged for the protection treatment of the couch but was not informed of it ahead of time. Not cool to have an additional $120 added to the bill afterwards. Ask to see the bill before they start a treatment.
Edmon and Brandon Were wonderful! They did a great job! Explained everything, in and out quickly and respectfully of my home. They were friendly and personable. I would highly recommend!
Caleb and Will were very professional and good at their trade. Caleb and Will made sure we were pleased with the chairs and carpet cleaning. I would not hesitate to hire them again. It was money well spent.
Very professional, punctual, and great cleaning
Fast, friendly, thorough - great service and results.
The job was well done! The guys were professional and expedient. They tried to temper my expectations, but the job really improved the overall appearance of our home.
Stanley Steemer provided outstanding service. I had an urgent and not-so-pleasant situation, and they responded quickly and professionally. Khyahndre was the technician who came out, and he was absolutely excellent. He was kind, respectful, and very thorough. He handled everything without hesitation, even though the…
Rondel was very professional and understanding and answered all my questions and concerns .
Eugene was great!’n
Eugene and Brandon did a great job! They were very knowledgeable and pleasant. Most importantly, they were honest about what cleaning should and should not have been done. We will have them back again.
Very courteous gentlemen. Treated my home with respect. Did a fabulous cleaning job. Very thorough. Did a couch loveseat and recliner and took approximately an hour. Maybe a little longer.
Excellent and professional service, very helpful and knowledgeable
Explained what they were doing. Very professional.
Technician was great! He was punctual, professional and caring. The company should consider improving on the process. Pre treatment must be more than simply spraying a solution. Scrubbing must be a part of the pre-treatment process. Company also must consider going over carpeted areas more than once. A better…
Cesar is friendly, smart and provides excellent customer service. His honesty and guidance are why I come back to Stanley Steemer for my cleaning needs. Thank you for doing such a great job!!
Wonderful service- Cesar and Nick were professional, friendly, and efficient. Very pleased with how my furniture looks!
Friendly staff, great service and clean carpets!
Messiah did a great job. Very professional and courteous. I had chairs that my dog rubs against and are hard to get clean. They look terrific!
Cesar and Caleb were punctual, professional and knowledgeable. I would definitely use them again and recommend them highly b
Fast service, very responsive to schedule, excellent cleaning, polite techs and techs offered good suggestions for future "user" carpet care.
Messiah was sent over by Stanley Steamer. Messiah sis a great job, perfect to be precise. And he was professional and a genuine good man.
Cesar did a terrific job. Very professional and explained everything to me before the work was done.
Cesar and Caleb were professional and friendly. They worked diligently and were respectful of the area they were working in.
First time customer. Charles did a great job. Will definitely use Stanley Steemer again.
Juan was great! Cleaned sofa & loveseat beautifully. On time…left message he was early if I was available….and did job well!
Showed up early and was professional and curteous. Was sensitive to pets in the house and finished promptly. Recommend.
This was the second time Rhondel cleaned our carpets. He is true professional who does great work! See you next year.
Updating 2/16/22 - This is 4th time using Stanley Streamer, and I'm still pleased with their service. Edmond and his assistant cleaned my sofas, rugs & a chair. All look wonderful, as usual. Super efficient & professional. Excellent job, well done. I used Stanley Steemer for the first time yesterday, and I'm very…
Excellent technicians. They were extremely competent , made excellent recommendations, respectful, and finished the work in a timely manner. I could not have been more pleased.
Great work and helpful team!
Messiah did a fantastic job with our carpet and furniture cleaning. He is very courteous and professional. I would highly recommend!
Cesar and Darnell were awesome! Very polite and kind and did an excellent job ! Thank you!
The crew arrived on time and finished the task with care.
Wonderful experience and service. Rhondel was prompt, professional and did an amazing job with carpet and furniture. Thank you.
Great job done by Cesar. He was informative before starting any service. He was courteous and friendly. My rugs and couches look great!
Ceasar and Eugene we're wonderful. Professional, friendly, and efficient
Technicians were extremely courteous and knowledgeable.
Juan was very professional, personable and efficient. His knowledge was well appreciated. He did avery good job!
Great service! My chairs and couches look so beautiful. Rhondel was very friendly and very professional. He did a great job explaining his process and getting the work done as efficiently as possible. He represents Stanley Steemer very well! 👍🏻
Wadoo and Brandon were friendly, professional, and did a great job. They were thorough and transparent about the process, and I would definitely recommend them to anyone needing upholstery cleaning.
This was my first experience with Stanley Steemer and it was a great experience and I will return when needed the guys we're very friendly and answered all my questions and they did a wonderful job and I will use again..
Friendly and efficient.
Frank, has visited our home twice recently. Once to respond to a previous service by another SS technician. He is very thorough and personable. He represents SS to the highest degree. He explains the process and benefits of the service. Frank will be OUR SS service technician for the future. A+++
What an excellent service! I had 2 large sectionals cleaned which had been pretty dirty. Dorrell assured me he would do his best and he knocked it out of the park! He was kind, knowledgeable and efficient. I would recommend Stanley Steamer and Dorrell 100%!
Messiah did a tremendous job cleaning everything I needed done. He went above and beyond on his effort. He was also extremely honest with the pricing. I will request for Messiah again when I need work done.
Raymond did a fantastic job. My floors are sparkling clean. Thanks again!!
Lamar provided excellent and efficient service
Cesar was very polite and on time. My 25 year old Recliner sofa looks like new and smells good.
Great team. Super efficient and quick!
Wilfred did a great job cleaning our sectional, recliner and carpet!
Eugene was prompt,courteous and friendly.He explained the complete process and asked if I needed anything else.He worked very quickly and professionally.
Charles did a great job helping get our couch and chairs cleaned . He demonstrated great customer service skills as well as real-time problem solving skills to get the job done!!!! Cheers!!
We had some issues but the manager, Anthony, worked with us to resolve the issues we had. Thank you, Anthony!!
Such an amazing job on my carpets and sofas! ⭐️⭐️⭐️⭐️⭐️
The 2 representatives who came took great care to clean my sofas and chairs and fabric covered bed frames post construction. I have 2 dogs and my Aussie Shepherd had left paw marks on my Mitchell Gold cream colored sofa… Stanley Steamer team were able to get paw marks out. Definitely reasonable for the price paid.
Charles did a great job with my sectional cleaning. He was very nice and did a thorough job!
Eugene was great!
Very friendly, highly knowledgeable and very motivated. My carpet and furniture looks amazing. Looks almost in new like conditions.
I had two visits from Stanley Steemer. Someone to give me a quotation on vent cleaning and I had a carpet cleaning done. All of the staff were prompt, courteous, knowledgeable and very thorough. It was a delight to work with them. I would absolutely use them again.
Lamar was great! Pleasant great customer service. Kind and he did a wonderful job cleaning my furniture
5 stars, start to finish. Our technician, Eugene, was professional and great to work with. He communicated the process and the steps very clearly. The job was great and our couch looks brand new! I would absolutely recommend his services to anyone looking for a cleaning.
Thank you Raymond for all of your help today.
Ed and Malik did a great job!
Lamar was great, knowledgeable, personable and customer focused!
I use Stanley Steemer several times a year to clean my wall-to-wall carpeting. Raymond from Stanley Steemer came out today to steam-clean my carpeting, as well as the upholstery on my couch. He was polite and professional, and he did a great job! He even got me a set of shoe covers so that I could walk across the…
Thank you Stanley Steemer! Jonathan was very informative and helpful deep cleaning our furniture. Thank you Jonathan and Stanley Steemer for the quick appointment and reasonable prices. I recommend them 💯 to all
Raymond and Jeremy were on time and worked fast- did a great job. They were very very polite. Happy with the work!
We had a great experience with Wadoo and Malik. They arrived timely, were extremely polite, and performed the cleaning service quick and efficiently. We originally scheduled a cleaning, protecting, and deodorizing service for the couch, chair, and ottoman, and we decided to add-on the area rug cleaning as well. We…
We had a great and efficient experience with Eugene!! The stains came out and we are looking forward to using Stanley again!
Charles was knowledgeable and very professional and did a great job
Juan was amazing,thank you so much Juan
Awesome service - really well done. Honest and reliable. We will be returning customers!
Lamar and Joe were great, came on time, explained every step, and were very friendly!
Technician was very friendly and eager to help me. Walked me through what he suggested and offered a couple of suggestions. Did a really thorough job!
Messiah is awesome! Very kind, understanding, professional, and skilled at his job. Pricing is excellent, and Im grateful for the opportunity to ask for Messiah again!
Malik and Wadoo were extremely professional, respectful and an asset for Sranley Steemer... they provided us an outstanding service. My furniture looks brand new. I highly recomend Stanley and this team. Thank you!
Eugene was thorough and professional
Edmon and Dre were professional, thorough and knowledgeable. Edmon went over each and every service to make sure that it was what we wanted. The carpets, wood floors and furniture look fantastic! Definitely recommend them and will use them in the future.
Jonathan was exceptional!
Courteous and fast.
Eugene was super professional and helped clean my basement, he did such a good job i wanted him to do my other stairs and bedroom !!! Thank you so much for buying great people!
Outstanding job !!!!
The two technicians were promoted knowledge and friendly.
Juan was timely, explained every service in great detail, did a thorough job. Very happy with my services.
They showed me the way it was going to look before I desired to go ahead with the whole project
Lamar and Marcel were extremely knowledgeable, personable and professional, and they did a great job! We’re very happy with the results and it’s smells so fresh and clean!
Excellent service! Extremely professional and pleasant
Messiah was very friendly and professional. He asked questions and took the time to listen to my concerns. He cleaned up the work area after he was done.
Our technician was prompt & professional. We are pleased with our upholstery cleaning!
Ed and Wilfredo arrived on time and immediately explained the process. Ed reviewed the paperwork to make sure my expectations would be met. Both were very professional and friendly. I definitely would ask for them again
Scottie was very nice and professional. He did a really good job.
Will and the other gentleman were fantastic!! Very accommodating and went above and beyond to clean a mattress. Thank you, I will use you both again for sure!!
They both did an excellent job. Very thorough and I was lucky to have the same person that just cleaned my living room couch. Love Stanley Steemer!!! Been a long time customer and always happy with the results.
Will did an amazing job on my carpet & 2 living room chairs. Ed & Will are a great team .. Very friendly & Professional, I’m definitely going to request only them for my next job 💯💯💯
Cesar is an amazing technician! I call him “the carpet whisperer”. There hasn’t been a stain, he can’t get out. He’s professional, pleasant, timely and very good at carpet cleaning. Stanley Steamer continues to be my only carpet and upholstery cleaner for our home. They’re excellent!!
I’ve been working with Stanley Steemer for several years and have been very happy. It’s only gotten better over the years working with Scotty. He’s great to work with.
Excellent service. Raymond and Wilfredo did a great job. They were courteous, professional, and knowledgeable.
Lamar did an excellent job on the upholstery my wife and I highly recommend his service!
Charles did a pretty good job. A very pleasant personality, very respectful.
Lamar was prompt, did an excellent job cleaning a very soiled carpet and was professional! He completed the work and we are very pleased with the results!
Dud a great job on my chair & bd rug. Was done in abt 30min. Left everting clean & back in place.
Cesar and Kevin did a wonderful job and couldn’t have been nicer!
Very professional and did a good job
Amazing work! Super professional and detail oriented! Would definitely recommend and use again
I had my sectional, which is a light color, cleaned by Juan earlier this week. He was professional, courteous, on time and efficient. He did such a good job that I booked Stanley Steemer again immediately after he left, this time to clean my white floor tiles. Juan did a spectacular job with this as well and…
Excellent service
Sent carpet out to be thoroughly cleaned.
On time carpet and sofa seat looks great! Great price
On time and very professional!
The gentleman were GREAT!!!! They were very professional and respectful of our home. I would highly recommend them
Juan was very nice. He did a wonderful job cleaning my two couches and providing me with information about the benefits of the services I scheduled.
Charles from Stanley Steemer was polite and efficient. He explained all the services to me and answered all my questions. I would recommend to others.
Cesar was so friendly and professional! I felt very comfortable having him in my home. The furniture looks awesome because he understood my cleaning needs. Thank you Cesar!
Jeremy and Raymond were great. Extremely professional.
I am thrilled with the service I received from Stanley Steemer. The technician, Oscar, was extremely professional and did an amazing job! The mural staircase was absolutely disgusting and is now gorgeous!
Raymond & Jorge did a great job working very efficiently. After each area was cleaned, they ask us to inspect & approve of the job. The kitchen tile grout is light again! Well done!
Both workers were polite. Service was handled professionally and with minimum disruption to our routine.
Excellent service very timely and professional would definitely recommend Stanley Steamer to my friends Edmon and Jeremy very nice and thorough
Very friendly and professional technician. I love that Stanley Steemer texts you to let you know that the technician is on the way and you can keep checking the map to see exactly when they are arriving.
Service man was courteous efficient and polite.
Raymond and Khaleel were excellent. They arrived promptly, they were efficient, and so friendly. Our couches are nice and clean!
The guys were a great team. Prompt, accurate, clean, like a well oiled machine. I would recommend Stanley Steamer to everyone.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 875 | $170–$334 |
| General carpet cleaning | 623 | $170–$334 |
| Upholstery cleaning | 440 | $183–$347 |
| Pet stain & odor removal | 238 | $139–$354 |
| Area rug cleaning | 236 | $170–$447 |
| HVAC duct & vent cleaning | 234 | $351–$928 |
| Carpet cleaning | 181 | $176–$359 |
| Flood cleanup | 19 | $188–$360 |


