How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%90+6.4Craft & service penalty89−1.1Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREStanley Steemer
New Orleans, LA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #30Position by Experts Score among all companies we track in this category. of 40 rug cleaning · 4.9★ from 2,261 Google reviews
Report card
Percentile vs other rug cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for area rug cleaning
Clear ✕All 154 Google reviews tagged “Area rug cleaning”
Kyle & Brandon were amazing today! Our living room looks brand new
Our experience with Brandon and Kyle was nothing short of professionalism. They were very engaging and had great product knowledge. They did an excellent job. I would definitely recommend Stsnley Steener and their awesome team again to my home. Thank you Brandon and Kyle for providing Excellent customer service and respe ting my home.
They were polite and efficient and did a great job
Carnell and Donte were absolutely fabulous, in addition to efficient, knowledgeable, polite, friendly, and just wonderful. My area rug looks SO much better and smells great. The test area they did on my tile floor really does look much cleaner. I highly recommend them both, Stanley Steamer and the very helpful and…
Carnell and Dante were the best! Professional, friendly, thorough, and efficient. They were in and out in no time and everything looked amazing.
Polite and professional technicians. Very pleased with the cleaning service they provided
So amazing great job and such a great duo!!! Not many people that do their jobs to be of ability and actually really enjoy their job, and they were great.And we really appreciated them.Thank you all so much
Carnel and Bryan were very efficient. Their advice was very professional. They worked very efficiently and obviously knew their craft. My experience with Stanley Steamer was excellent.
Extremely Satisfied with the Service. They did an Exceptional Job cleaning my Sofa and Area Rug.
Extremely professional and did a very thorough job. Not only did they do a great job, they were some of the nicest people I have met.
These guys worked so hard making my sofas and area rugs look like new again! They were very mindful of my surroundings and left everything spotless. I was also given clear instructions for aftercare/maintenance.
Carnell and Aaron were very professional. They came in, introduced themselves and got straight to work on my area rug. They were very thorough and quick and did an awesome job too! That’s who I want from now on if I should need any other services in the future. Thank you
Great experience and professional techs. Allen and Dante took pride in their job and met my expectations. Will use this service again!
These two guys were thorough and ensured we were Satisfied with the job they completed fir us. They did an Excellent and Professional job! I would definitely recommend them to my family, neighbors and friends. Thank you, FELLOWS!
They were very detailed and extremely l polite, well mannered and had excellent skills in working through some of my problems. Very much appreciated
My experience with Cornell and Aaron were very professional. They did an excellent job of cleaning. I appreciated their kind demeanor and their professionalism. I would definitely welcome them back in my home to complete a job. Thank you Stsnley Steamer for sending reliable professionals to get the job done.
They are very professional, and do a good job.
Alan and Aaron were fantastic Very knowledgeable and professional
Very accommodating and helpful!
Carnell and Donte diligently cleaned carpet, sofas, chairs, mattresses, ceramic floors and engineered wood floors. They were very experienced, respectful and pleasant to have in the house. Great job🌟🌟🌟🌟🌟
We had four rugs cleaned. The workers were Professional and Efficient . Rugs look like new and smell good.
I was very pleased with the service provided by Cornel and Dante. They were very professional and personable. Arrived promptly and made sure the cleaning was done to my satisfaction. I would highly recommend Stanley Steemer and if all the employees are as good as Cornel and Dante you will not be disappointed!
Quincy and Dylan did an excellent job steam cleaning and spot cleaning our rugs and carpet. They were very professional and nice.
Allen and Cornelius did a fantastic job!
Great services. Didn’t take long. Neat. Professional. Will recommend and will book again.
It was easy to schedule a cleaning. Dylan and Quincy were on time, courteous and professional. They communicated with us regarding everything they were going to do in the beginning and checked with us throughout to make sure we were satisfied. We are very satisfied with Dylan and Quincy and Stanley Steemer. We would recommend them highly.
Extremely professional, fast and efficient. I will only have this duo come back to do any other Stanley cleanings for me! I am very impressed and thankful!
They were very cordial and kept me advised.
Polite, courteous and efficient. Great work! They really paid attention to detail.
Cornelius and Adam (?) were friendly, courteous, professional and efficient. And they did introduce themselves, I’m just not great at remembering names.
Great service, carpets look new again.
Dontae and Steve did excellent work on our air duct system. Well knowledgeable about what they were working on and explained in a clear and concise manner. Aaron and Carnell did a fantastic job cleaning up our sectional that was completely covered in dog hair. Overall it was a pleasure working with both teams.
Very quick and effective. Staff was very nice and helpful and even went over the rug twice!
We had our couch, loveseat, ottoman, and area rug cleaned. With a dog and two young children, our things were very dirty. Everything looks great, but our rug looks brand new! Our cream colored ottoman has no stains left. The crew (Dylan & Quincy) was very polite, courteous, and efficient.
Carnell and Dante were prompt, professional, and friendly. Their service went above and beyond my expectation. They were able to get stains out that I had little hope of removing. I am very pleased.
Alan and Cornelius was very professional... They both are knowledgeable about the products they use and took time and explained in detail everything that they did... Both had awesome personalities..
The fellows did a great job. Thank you so much!
Allen was prompt, Professional, explained steps, advised how rug would dry faster. The rug looks brand new. Great job. Will be contacting Stanley Steamer again with Allen for carpet & additional rug cleaning. I’m
They was very professional and they did a great job
Carnell and Dantae did a fantastic job cleaning, deodorizing and Scotch guarding an area rug our dogs had marked. Thank you Guys!
Great cleaning as usual! Steve and Brandon did a great job!
M & B we’re awesome!! I appreciate them showing up early, finishing quickly and efficiently and their kindness! :) Thanks guys!!!
Delightful young hardworking gentleman
The text did an amazing job I would recommend them at any time
I received a courtesy call before arrival and the servicemen arrived on time as stated. They were efficient and professional.
Very courteous and polite. Quite professional and thorough. Now I’m on my way to preparing for a special visitor.
very courteous and professional. Thanks!
Great job. Rugs look like new. I would recommend them to anyone that needs carpet or rugs cleaned.
Steven and Brandon are both excellent representatives of Stanley Steamer. Both are personable, polite and professional. Would definitely recommend them and the company.
Charles and Richard were very professional and did a great job removing the stains in my rugs as well as the stains in the grout in my shower and bathroom floor. I will definitely ask for them in the future.
Steve was wonderful. He worked alone today. He was very professional and knowledgeable; a great worker. He knew what he was doing and explained it well. My rugs look great now! Steve is a terrific asset for your company.
Techs were in time and professionals
Dylan and Ty were very professional and did an excellent job. They were able to remove stains and pet odors from the carpets, and were able to do three bedrooms and an area rug quickly and thoroughly. My Mom and cousin and I were amazed. All rugs now look like new. And there is no soaking of the carpet. The steam…
Fantastic experience
They did a great job cleaning my area rug. They were on time, efficient, and the rug looks great!
Great job 👍🏾
Very thorough cleaning and polite workers.
The servicemen were very cordial and told me about additional services available.
Cleaned an old rug that we had in storage. The rug looks brand new! Very professional and speedy service.
These guys were efficient and very good!!! Our rugs and tile look fantastic!
Very professional and courteous.
The gentleman did a great job cleaning my area rug that was stained by a sick little dog. It came out great. Highly recommend and will use again.
They showed up ahead of schedule, they were polite and professional, and they were done within a very short time frame.
Arrived in timely fashion. Courteous and respectful. Did a good job and asked for me to check each step. Well done!
Fast, friendly, and knowledgeable! My rug looks amazing!
Excellent service!
Very friendly and professional. Very efficient. I will request them again as needed. I’m very pleased with my carpet and rug.
Very professional . Thorough. Great workmanship . Timely .
Very professional and care about what they do. Will and Brandon, we’re a pleasure, great customer service!
Excellent phone representative and also excellent service technicians to make our area carpet look like new.
Two professional men who went over everything with such detail. They went over everything once all was completed. Extremely happy with the service and the employees.
Charles and Brandon were very courteous and professional. The rug that we thought was ruined looks like new. We are so very satisfied. Happy they talked us into scotch guarding, too. With my family it is a necessity. Four thumbs up 👍🏽 two for each of them 🤩🤩
Allen and Richard were great! That were professional, efficient, quick, and took good care of my rug.
Great job. Quick and efficient.
These guys were awesome, saved my rug 10/10 recommended
They went over my 11x8 area rug just one time in less than 7 mins. For the price I paid, which was more than the rug, I could hv purchased a new rug! I wanted them to go over it just one more time, but the technician explained the psi of the machine to say that one time is enough. Still, he could have gone over…
Richard and Allen were extremely professional and did an outstanding job. A superb team and one we will request again. Thank you ,Richard and Allen and the Stanley Steemer company! Babs Johnson New Orleans, LA
These guys were professional and polite. Great job!!
They did an amazing job! Even cleaned up a wear spot on my carpet.
Very professional
They did a great job
We had a very dirty sofa cleaned, an area rug and carpet in two small closets. Everything came out super clean and smelling great. The guys were professional and did a wonderful job.
The service was perfect. Richard and David could not have been better! They were on time and did a great job. I highly recommend the Metairie LA location of Stanley Steamer. I will most definitely use them again. Thank you for being so excellent!
I have wanted to do this for quite a while. I could smell my sofa and probably the area rug when the air was stagnant in the house and it was driving me crazy. I had my sectional sofa and area rug cleaned and deodorized yesterday and had to let it dry for 5 hours they told me. When I was finally able to put the…
Did a good job and listened to my suggestions on touchups.
They were friendly, timely and did a great job
Very professional and the rug and carpet came out beautifully. They did a great job!
I called at the last minute before the holidays and the two gentlemen came, very professional and did a exceptional job!
The team was prompt, professional and efficient. I'll use them again and recommend them, just as they were recommended to us.
Employees was very courteous and professional.
I was impressed how quickly the office was able to schedule me. Dylan & Steve we’re on time and very professional. They test cleaned a stain that I wasn’t sure would come out before having to commit to the cleaning service. Great experience!
Well informed Proffesionals
They were awesome very hard working, rugs and couches look great
The guys were very professional.
Both gentlemen communicated very well with me and explained the process and their progress. Very thorough job. I highly recommend and will use again.
They were friendly and very easy to work with. Did the job fast and efficient. Also had no problem adding on rugs that I forgot to include in my quote!
Great service! The technicians arrives on time and were done in under 30 min. They were able to competely remove 5 years of dog from my area rug. The whole house smells great again. Highly recommend!
The service was great and professional! The guys called before they arrived and came on time as scheduled. I originally requested to have the sectional sofa cleaned but they were so professional he suggested to clean my two area rugs as well. They also cleaned the kitchen floor and now the grout is back to its…
Very polite and professional
Great service! The guys were right on time and did a fantastic jobs. My couch and rug look brand new! Five stars!
Dylan and Steve were very professional and did an awesome job!!
Grout cleaning too
This morning a Stanley Steemer team came out to do rug cleaning, chairs and ottoman cleaning, and cleaning a leather sofa. They could not clean the chairs because they could not get wet. They could not clean the leather sofa because they were not told to bring the leather kit. They charged me for cleaning two rugs…
Kyle and Dylan did a terrific job! Will use their service again.
Very responsive and personable! Great job! Highly recommend!
The two young men were very professional and respectful. Their Moms 👩 should be proud, and their workplace was well represented in the way they spoke to me about the outcome of their work on my furniture .Some personnel would not have taken the time nor effort to explain.( my sofa 🛋 and chair was terribly soiled…
I had my tile and grout cleaned; I am very happy with the results.
Good work reasonable prices
Ernie and his partner did a great job for us. Plus they were very professional and courteous, accommodating and kind. I highly recommend them and will absolutely call them again. thanks again for doing such a great job guys! Truly appreciate your help!
Very professional, friendly service. Did a great job!!!!!!!
My technicians were prompt, professional and easy to work with. My carpets look great and smell fresh. Thanks again!
They were professional and friendly! Would recommend.
Technicians were very professional and respectful of home. Came in provided service without any inference from us and completed the service at hand. My rug and furniture looks great!
The two young men who cleaned the above did an excellent job, were courteous and went out of their way to be helpful, even solving a water problem with the hose.
Overall, all pieces seemed cleaner than before. The operators were very professional. I just feel that for the price, the items should be cleaner, colors less dull, stains gone.
Stanley Steemer in Kenner, LA did a great job of cleaning ceramic tile floors and 3 area rugs. Very pleased with their service and will use again!
Moved furniture to clean the carpet. After finishing the cleaning wiped up excess water/spray around the area rugs. Was very impressed and gratetful.
They arrived early, did everything themselves, house smells great and carpet looks brand new!
Unfortunately, I am dissatisfied with the outcome of my sofa, especially being that they charged me by the linear foot for a sectional. They missed many spots and were packing up and didn’t ask me to look at what they had done. When I looked at the outcome, I then pointed out the cushions that were still discolored.…
We had an appointment scheduled for Monday morning and on Sunday we realized we had to cancel last minute for medical reasons. We called the main number and were surprised to have a live person answer. We figured there might be a problem or a fee for having to postpone our service request but the man on the phone…
Very professional and courteous. They cleaned the tile and grout and one area rug for me. I’m amazed at how good it all looks!!! Will definitely use them again. Highly recommend!!!
They did an excellent job and they were in and out!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 418 | $146–$309 |
| Upholstery cleaning | 312 | $169–$297 |
| General carpet cleaning | 204 | $126–$277 |
| Area rug cleaning | 154 | $126–$404 |
| Pet stain & odor removal | 114 | $126–$366 |
| HVAC duct & vent cleaning | 53 | $477–$1.1k |
| Carpet cleaning | 50 | $119–$271 |
| Flood cleanup | 14 | $175–$506 |
