How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%90+6.4Craft & service penalty89−1.1Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREStanley Steemer
New Orleans, LA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #30Position by Experts Score among all companies we track in this category. of 40 rug cleaning · 4.9★ from 2,261 Google reviews
Report card
Percentile vs other rug cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for pet stain & odor removal
Clear ✕All 114 Google reviews tagged “Pet stain & odor removal” · showing 20
Dylan and Quincy were top-notch from start to finish. They were both professional and personable, showing up on time with a great attitude. What really stood out was their genuine friendliness—not just with me, but with my dog too! They actually took a moment to reassure her, joking gently that she didn’t need to be…
Great job on my couch and Candell and Brandon were friendly and efficient. We will use again.
Carnell and Brandon did an incredible job cleaning our living room furniture that has only ever been spot cleaned in the 20 years we have had it! As a first time customer, I am very impressed and look forward to working with the Stanley Steemer team in the future.
Kyle & Brandon were amazing today! Our living room looks brand new
They set expectations and then went above and beyond!! Great work!
Service was excellent! Everything was explained beforehand. Aaron and Deon were very professional and courteous. They worked together as a team and were very efficient. I would recommend Stanley Steamer and the “Aaron and Deon” team over and over!
Fast, professional and well done.
Professional. On task. They did a great job.
Stanley Steamer was amazing!!! They were on time, quick, efficient, and knowledgeable on how to keep my sofa clean! I would recommend them over and over again!!!
Carnell and Donte were absolutely fabulous, in addition to efficient, knowledgeable, polite, friendly, and just wonderful. My area rug looks SO much better and smells great. The test area they did on my tile floor really does look much cleaner. I highly recommend them both, Stanley Steamer and the very helpful and…
Wonderful experience. Carpet looks greats and the guys couldn’t have been nicer!
Aaron and Deon came out to Houma to do our couch today and did a fantastic job! Super professional, kind, and efficient. Definitely going to be calling back for more cleanings in the future.
They were both very polite and patient. They knew what they doing and even though my carpets were old with a lot of pet use they turned out almost like new!!
So amazing great job and such a great duo!!! Not many people that do their jobs to be of ability and actually really enjoy their job, and they were great.And we really appreciated them.Thank you all so much
These guys worked so hard making my sofas and area rugs look like new again! They were very mindful of my surroundings and left everything spotless. I was also given clear instructions for aftercare/maintenance.
Great experience and professional techs. Allen and Dante took pride in their job and met my expectations. Will use this service again!
Great service!!
Donate and Allen were the technicians on the job and they did an excellent job. They were thorough and were very polite and respectful. I highly recommend Stanley Steemer for your cleaning needs.
Purnell and Dontae were very nice and professional and knowledgeable and fast and polite. Cleaned up any mess they may have made. They were even singing while unloading the truck 🤣.
Kyle and Carnell were awesome! Great job, quick, and very respectful of my house.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 418 | $146–$309 |
| Upholstery cleaning | 312 | $169–$297 |
| General carpet cleaning | 204 | $126–$277 |
| Area rug cleaning | 154 | $126–$404 |
| Pet stain & odor removal | 114 | $126–$366 |
| HVAC duct & vent cleaning | 53 | $477–$1.1k |
| Carpet cleaning | 50 | $119–$271 |
| Flood cleanup | 14 | $175–$506 |
