How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%90+6.4Craft & service penalty89−1.1Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREStanley Steemer
New Orleans, LA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #30Position by Experts Score among all companies we track in this category. of 40 rug cleaning · 4.9★ from 2,261 Google reviews
Report card
Percentile vs other rug cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for pet stain & odor removal
Clear ✕All 114 Google reviews tagged “Pet stain & odor removal” · showing 40
Dylan and Quincy were top-notch from start to finish. They were both professional and personable, showing up on time with a great attitude. What really stood out was their genuine friendliness—not just with me, but with my dog too! They actually took a moment to reassure her, joking gently that she didn’t need to be…
Great job on my couch and Candell and Brandon were friendly and efficient. We will use again.
Carnell and Brandon did an incredible job cleaning our living room furniture that has only ever been spot cleaned in the 20 years we have had it! As a first time customer, I am very impressed and look forward to working with the Stanley Steemer team in the future.
Kyle & Brandon were amazing today! Our living room looks brand new
They set expectations and then went above and beyond!! Great work!
Service was excellent! Everything was explained beforehand. Aaron and Deon were very professional and courteous. They worked together as a team and were very efficient. I would recommend Stanley Steamer and the “Aaron and Deon” team over and over!
Fast, professional and well done.
Professional. On task. They did a great job.
Stanley Steamer was amazing!!! They were on time, quick, efficient, and knowledgeable on how to keep my sofa clean! I would recommend them over and over again!!!
Carnell and Donte were absolutely fabulous, in addition to efficient, knowledgeable, polite, friendly, and just wonderful. My area rug looks SO much better and smells great. The test area they did on my tile floor really does look much cleaner. I highly recommend them both, Stanley Steamer and the very helpful and…
Wonderful experience. Carpet looks greats and the guys couldn’t have been nicer!
Aaron and Deon came out to Houma to do our couch today and did a fantastic job! Super professional, kind, and efficient. Definitely going to be calling back for more cleanings in the future.
They were both very polite and patient. They knew what they doing and even though my carpets were old with a lot of pet use they turned out almost like new!!
So amazing great job and such a great duo!!! Not many people that do their jobs to be of ability and actually really enjoy their job, and they were great.And we really appreciated them.Thank you all so much
These guys worked so hard making my sofas and area rugs look like new again! They were very mindful of my surroundings and left everything spotless. I was also given clear instructions for aftercare/maintenance.
Great experience and professional techs. Allen and Dante took pride in their job and met my expectations. Will use this service again!
Great service!!
Donate and Allen were the technicians on the job and they did an excellent job. They were thorough and were very polite and respectful. I highly recommend Stanley Steemer for your cleaning needs.
Purnell and Dontae were very nice and professional and knowledgeable and fast and polite. Cleaned up any mess they may have made. They were even singing while unloading the truck 🤣.
Kyle and Carnell were awesome! Great job, quick, and very respectful of my house.
Allen and Aaron did an amazing job. They made the carpets look brand new and smell amazing. The prices were really fair too. They were quick but very thorough.
Servi e was excellent. Everything was explained clearly. Our carpets looks much better.
Very accommodating and helpful!
Carnell cleaned our carpet, chairs, and tile bathroom today. He did an excellent job snd was very helpful and pleasant!! thank you Carnell!
Those guys were amazing
Always prompt and professional. Very friendly and provide a great service. Highly recommended!
Both men were professional and very polite.they did a great job and took care not to hurt anything. Anytime I schedual yall to come back n clean some more I want them to be the ones to do it.
Carnell n his assistant Kyle did an excellent job steamcleaning our carpets today. The pet stained n heavily trafficked areas look like new! I would also recommend adding the carpet deodorizer bc it freshened the whole area. We've had other cleaning services over the years, but none that work as efficiently n as…
The guys today were prompt, polite and very friendly. They took very good care of my furniture and did a great cleaning job. I would recommend them to anyone.
They were very cordial and kept me advised.
Both techs were super knowledgeable about the steps they were taking and the process. I will be using Stanley Steamer and requesting my techs I had today.
Quincy and Dylan were on time, very professional, knowledgeable, friendly. They explained everything to me and my carpets are spotless! They were the best! I will definitely request them in the future!
Polite, courteous and efficient. Great work! They really paid attention to detail.
Quincy and Dylan were awesome! They arrived during my appointment windows and were courteous and respectful both of me and my home. They worked quickly and efficiently cleaning my sofa. It looks like new again. Definitely and highly recommend
Very considerate to my needs. Honestly. Educated me on how to keep clean going forward. Superior excellence service!
Both guys were great. Very polite and professional.
Very quick and effective. Staff was very nice and helpful and even went over the rug twice!
We had our couch, loveseat, ottoman, and area rug cleaned. With a dog and two young children, our things were very dirty. Everything looks great, but our rug looks brand new! Our cream colored ottoman has no stains left. The crew (Dylan & Quincy) was very polite, courteous, and efficient.
Allen and Quincy did a great job! The rugs look wonderful! Very pleased!
High quality work and excellent customer service from both men.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 418 | $146–$309 |
| Upholstery cleaning | 312 | $169–$297 |
| General carpet cleaning | 204 | $126–$277 |
| Area rug cleaning | 154 | $126–$404 |
| Pet stain & odor removal | 114 | $126–$366 |
| HVAC duct & vent cleaning | 53 | $477–$1.1k |
| Carpet cleaning | 50 | $119–$271 |
| Flood cleanup | 14 | $175–$506 |
