How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%90+6.4Craft & service penalty89−1.1Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREStanley Steemer
New Orleans, LA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #30Position by Experts Score among all companies we track in this category. of 40 rug cleaning · 4.9★ from 2,261 Google reviews
Report card
Percentile vs other rug cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for pet stain & odor removal
Clear ✕All 114 Google reviews tagged “Pet stain & odor removal” · showing 100
Dylan and Quincy were top-notch from start to finish. They were both professional and personable, showing up on time with a great attitude. What really stood out was their genuine friendliness—not just with me, but with my dog too! They actually took a moment to reassure her, joking gently that she didn’t need to be…
Great job on my couch and Candell and Brandon were friendly and efficient. We will use again.
Carnell and Brandon did an incredible job cleaning our living room furniture that has only ever been spot cleaned in the 20 years we have had it! As a first time customer, I am very impressed and look forward to working with the Stanley Steemer team in the future.
Kyle & Brandon were amazing today! Our living room looks brand new
They set expectations and then went above and beyond!! Great work!
Service was excellent! Everything was explained beforehand. Aaron and Deon were very professional and courteous. They worked together as a team and were very efficient. I would recommend Stanley Steamer and the “Aaron and Deon” team over and over!
Fast, professional and well done.
Professional. On task. They did a great job.
Stanley Steamer was amazing!!! They were on time, quick, efficient, and knowledgeable on how to keep my sofa clean! I would recommend them over and over again!!!
Carnell and Donte were absolutely fabulous, in addition to efficient, knowledgeable, polite, friendly, and just wonderful. My area rug looks SO much better and smells great. The test area they did on my tile floor really does look much cleaner. I highly recommend them both, Stanley Steamer and the very helpful and…
Wonderful experience. Carpet looks greats and the guys couldn’t have been nicer!
Aaron and Deon came out to Houma to do our couch today and did a fantastic job! Super professional, kind, and efficient. Definitely going to be calling back for more cleanings in the future.
They were both very polite and patient. They knew what they doing and even though my carpets were old with a lot of pet use they turned out almost like new!!
So amazing great job and such a great duo!!! Not many people that do their jobs to be of ability and actually really enjoy their job, and they were great.And we really appreciated them.Thank you all so much
These guys worked so hard making my sofas and area rugs look like new again! They were very mindful of my surroundings and left everything spotless. I was also given clear instructions for aftercare/maintenance.
Great experience and professional techs. Allen and Dante took pride in their job and met my expectations. Will use this service again!
Great service!!
Donate and Allen were the technicians on the job and they did an excellent job. They were thorough and were very polite and respectful. I highly recommend Stanley Steemer for your cleaning needs.
Purnell and Dontae were very nice and professional and knowledgeable and fast and polite. Cleaned up any mess they may have made. They were even singing while unloading the truck 🤣.
Kyle and Carnell were awesome! Great job, quick, and very respectful of my house.
Allen and Aaron did an amazing job. They made the carpets look brand new and smell amazing. The prices were really fair too. They were quick but very thorough.
Servi e was excellent. Everything was explained clearly. Our carpets looks much better.
Very accommodating and helpful!
Carnell cleaned our carpet, chairs, and tile bathroom today. He did an excellent job snd was very helpful and pleasant!! thank you Carnell!
Those guys were amazing
Always prompt and professional. Very friendly and provide a great service. Highly recommended!
Both men were professional and very polite.they did a great job and took care not to hurt anything. Anytime I schedual yall to come back n clean some more I want them to be the ones to do it.
Carnell n his assistant Kyle did an excellent job steamcleaning our carpets today. The pet stained n heavily trafficked areas look like new! I would also recommend adding the carpet deodorizer bc it freshened the whole area. We've had other cleaning services over the years, but none that work as efficiently n as…
The guys today were prompt, polite and very friendly. They took very good care of my furniture and did a great cleaning job. I would recommend them to anyone.
They were very cordial and kept me advised.
Both techs were super knowledgeable about the steps they were taking and the process. I will be using Stanley Steamer and requesting my techs I had today.
Quincy and Dylan were on time, very professional, knowledgeable, friendly. They explained everything to me and my carpets are spotless! They were the best! I will definitely request them in the future!
Polite, courteous and efficient. Great work! They really paid attention to detail.
Quincy and Dylan were awesome! They arrived during my appointment windows and were courteous and respectful both of me and my home. They worked quickly and efficiently cleaning my sofa. It looks like new again. Definitely and highly recommend
Very considerate to my needs. Honestly. Educated me on how to keep clean going forward. Superior excellence service!
Both guys were great. Very polite and professional.
Very quick and effective. Staff was very nice and helpful and even went over the rug twice!
We had our couch, loveseat, ottoman, and area rug cleaned. With a dog and two young children, our things were very dirty. Everything looks great, but our rug looks brand new! Our cream colored ottoman has no stains left. The crew (Dylan & Quincy) was very polite, courteous, and efficient.
Allen and Quincy did a great job! The rugs look wonderful! Very pleased!
High quality work and excellent customer service from both men.
I had the tile in my kitchen and in my hallway cleaned today and I am more than happy with the outcome! The tile looks brand new. Will definitely be using their services again. Allen and Cornelius were super fast and professional!
Donnie and Carnell from Stanley Steemer cleaned and deoderized the carpet in my 3 rooms. They did a great job, very friendly, and quick.
My Stanley Steamer guy was very nice and the floors turned out beautiful!
Sectional
Carnell and Dantae did a fantastic job cleaning, deodorizing and Scotch guarding an area rug our dogs had marked. Thank you Guys!
Charles and Richard were awesome who were very professional and took care of everything. Met all expectations and then some.
The guys were on time and great!! Very thankful for quick and efficient service!
Great cleaning as usual! Steve and Brandon did a great job!
Both Steve and Tre were very professional as well as very pleasant. We will know who to ask for next time we call Stanley Steemer! The rugs look brand new — even our cherished 50 year old Indian Reservation carpet cleaned up beautifully. Please thank Steve and Tre for us again. They did a wonderful job! Nancy and Jaen Mayberry
Allen and Brandon did an amazing job. They showed up early, was professional, knowledgeable and thorough. The price was great too. Definitely recommend 🥂
They did a great job, and got out stains I didn't think would ever come out.
Very courteous and polite. Quite professional and thorough. Now I’m on my way to preparing for a special visitor.
Arrived on time. Did an excellent job. Very nice young men
The guys were punctual, professional & polite. I felt very comfortable having them in my home with my older parents. Extremely satisfied with the work on the 4 recliners!!!!
Guys where really great
Both guys were professional and very friendly!
Steve and Corey did an excellent job cleaning my carpets and my tile! They look great! Saving me from replacing my carpet! I appreciate their professionalism!!
These guys were efficient and very good!!! Our rugs and tile look fantastic!
The gentleman did a great job cleaning my area rug that was stained by a sick little dog. It came out great. Highly recommend and will use again.
Charles and Brandon called when they were on their way, arrived on time and did an amazing job! We have 4 dogs and are about to move out of our home. They did everything from the tile and grout to carpets, couches and leather chair! Everything looks and smells brand new! Great work!
Dylan and Jean rocked it! Thank you for coming early and for your prompt and professional services. Carpet is super clean and the wood floors look super! I look forward to using your services again soon on additional areas of our home. Thanks again!
Thank you Jean & Steve for wonderful service today!! My carpet was in bad shape and it looks & smells great!! Both Jean & Steve were very professional and cheerful! I recommend this company for your home needs.
Arrived early, super nice, great work ethic, and communicated great!!
Charles was very knowledgeable and quick. I’m very pleased with the service and will use for future services.
The team was on time, very professional, and quick in getting the job done. Very happy with the results!
I called this morning and they were able to come the same day! They were professional did the work quickly and thoroughly & cleaned up before they left. I would absolutely use them again and I would highly recommend them to others.
This was our first time using their services and I wish I could say it was just for maintenance. We desperately needed it for a pet stains/odor. The team was quick, efficient and informative. They gave their professional opinion on pet odors and how to get that smell out. Please, do NOT skip out on their deodorizer…
Brandon & Kenny were phenomenal. They arrived on time and called before arrival. They work well together and seem to really enjoy what they do. The level of customer service was second to none! I will definitely use them again and refer anyone I know to use Stanley Steemer’s services.
Your guys an excellent job cleaning and deodorizing a sofa and loveseat. Looks like new and no more pet odors. Fast and professional service. Highly recommended.
Beyond excellent
Service was great start to finish. Scheduling was very easy, they arrived on time and were very professional, efficient and courteous. Will definitely use them again.
We just had our sofas clean and deodorized as well as three bedrooms of carpet. Brandon & Kobe did an AMAZING JOB!! They were in and out in about an hour and a half. Everything looks brand new! We will be using them again as well as requesting these two great workers!
The service was great and professional! The guys called before they arrived and came on time as scheduled. I originally requested to have the sectional sofa cleaned but they were so professional he suggested to clean my two area rugs as well. They also cleaned the kitchen floor and now the grout is back to its…
The crew was very professional and courteous. They arrived promptly on schedule and did an extremely thorough cleaning. I couldn’t ask for better service.
Ernie and his partner did a great job for us. Plus they were very professional and courteous, accommodating and kind. I highly recommend them and will absolutely call them again. thanks again for doing such a great job guys! Truly appreciate your help!
The team was early. I will be using them each and everytime. Everything was explained prior to the start of service. Service was done promptly and a walk through prior to the completion of service.
Very professional, friendly service. Did a great job!!!!!!!
The fellas were humorous and friendly. I will be using the service again.
Did an amazing job.
The guys were very polite attention to detail made sure I looked and was pleased before they left
Stanley Steemer in Kenner, LA did a great job of cleaning ceramic tile floors and 3 area rugs. Very pleased with their service and will use again!
Stanley Steemer in New Orleans is great! I had to use them twice recently - once to clean two recliners and again to clean two carpets. They were wonderful to deal with both times and I recommend them highly. They did a terrific job on every level.
We had two rooms cleaned today by Nicholas Hall and Lyn Clark. They arrived in the window provided and called ahead when they were within 5 minutes of arrival. Very professional and good customer service. Didn’t hesitate to answer questions and good guys. Definitely saved us a ton of money instead of replacing…
They arrived early, did everything themselves, house smells great and carpet looks brand new!
They did an excellent job and they were in and out!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 418 | $146–$309 |
| Upholstery cleaning | 312 | $169–$297 |
| General carpet cleaning | 204 | $126–$277 |
| Area rug cleaning | 154 | $126–$404 |
| Pet stain & odor removal | 114 | $126–$366 |
| HVAC duct & vent cleaning | 53 | $477–$1.1k |
| Carpet cleaning | 50 | $119–$271 |
| Flood cleanup | 14 | $175–$506 |
