How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%90+6.4Craft & service penalty89−1.1Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREStanley Steemer
New Orleans, LA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #30Position by Experts Score among all companies we track in this category. of 40 rug cleaning · 4.9★ from 2,261 Google reviews
Report card
Percentile vs other rug cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for upholstery cleaning
Clear ✕All 312 Google reviews tagged “Upholstery cleaning” · showing 200
Kyle and his team were awesome. Very efficient and kind.
I appreciate the technicians giving a pre call of arrival, they were friendly and very professional, offered additional services and finished in a timely manner.
They did an excellent job. They got all the stains out of my 2 light beige loveseats I would recommend.
Always a great job.
Very professional. Very happy with service
Great job on my couch and Candell and Brandon were friendly and efficient. We will use again.
Carnell and Brandon did an incredible job cleaning our living room furniture that has only ever been spot cleaned in the 20 years we have had it! As a first time customer, I am very impressed and look forward to working with the Stanley Steemer team in the future.
Kyle & Brandon were amazing today! Our living room looks brand new
Service was excellent! Everything was explained beforehand. Aaron and Deon were very professional and courteous. They worked together as a team and were very efficient. I would recommend Stanley Steamer and the “Aaron and Deon” team over and over!
Both guys were great, knew what I needed done and did not hesitate and completed the job quickly. And professionally
Professional. On task. They did a great job.
They were polite and efficient and did a great job
Stanley Steamer was amazing!!! They were on time, quick, efficient, and knowledgeable on how to keep my sofa clean! I would recommend them over and over again!!!
Brandon and the other guy were awesome. Fast and did a thorough job.
Carnell and Dante were the best! Professional, friendly, thorough, and efficient. They were in and out in no time and everything looked amazing.
Aaron and Deon came out to Houma to do our couch today and did a fantastic job! Super professional, kind, and efficient. Definitely going to be calling back for more cleanings in the future.
The guys were very courteous and professional. My sofa looks spectacular now. They did a real good job. Would definitely recommend Stanley Steemer‼️
Dylan and Brandon were very professional and polite. They did an awesome job cleaning an older recliner. I'm very pleased with the job they did. Thanks again!
Quincy and Dylan were very professional. They were knowledgeable about the products and service! They did my sofa and I really liked the outcome. They explained everything from the jump so I didn’t have many questions! This was something they seem to love to do. They did a demo on my tile I loved it and wasn’t…
Carnell and Brandon were great, professional, and very nice. They did an excelent job on my love seat. I am very satisfied.
Dontae and Carnell did a great job. Very personable.
Kyle and Malik were great! Efficient and friendly.
Carnel and Bryan were very efficient. Their advice was very professional. They worked very efficiently and obviously knew their craft. My experience with Stanley Steamer was excellent.
The lead guy was so polite and respectful of my home. I would highly recommend him.
Kyle and Brandon were excellent, helpful, efficient and professional. I would use their services again. They were courteous and punctual, and I could tell that they take their work seriously. I would not hesitate to call them again!
Aarpm was great. He swt a good expectation and cleaned the sofa and dining room chair is a good amount of time. He even cleaned up after the job was finished.
Extremely Satisfied with the Service. They did an Exceptional Job cleaning my Sofa and Area Rug.
Professional, friendly, knowledgeable, kept us updated on condition of sofa and progress. Great experience.
Extremely professional and did a very thorough job. Not only did they do a great job, they were some of the nicest people I have met.
The agents were professional and respectful. They worked very well and in a clean way. I’m very happy.
Brandon and Kyle did an awesome job! Very efficient. Great customer service
I had a lot of big and small stains over the years on my kitchen chairs. Dontae Jones and Carnell McDowell came in and removed them all quickly. Great guys who did an amazing job! Thank you!
These guys worked so hard making my sofas and area rugs look like new again! They were very mindful of my surroundings and left everything spotless. I was also given clear instructions for aftercare/maintenance.
Very friendly professional and efficient
The Guys were polite, they came inside did the job professionally! Would recommend to anyone looking to get their sofa cleaned
Great experience and professional techs. Allen and Dante took pride in their job and met my expectations. Will use this service again!
Service was great
They were very courteous, did a awsome job!!!!!!
Kobe and brandon were very professional
Cornell and Ivory were absolutely awesome!!! Highly recommend. And the outcome was great!!!
Great service!!
Donate and Allen were the technicians on the job and they did an excellent job. They were thorough and were very polite and respectful. I highly recommend Stanley Steemer for your cleaning needs.
These guys were amazing! They did such a good job.
The crew that came to my house was on time and very efficient. They were extremely polite and professional and thorough.
Carnell and Kyle were very professional. Listened to our request and did a fantastic job!
They are very professional, and do a good job.
Alan and Aaron were fantastic Very knowledgeable and professional
Allen and Dante were very kind and efficient.
Professional, thorough, and efficient. Great job
Guys were great! Very personable and professional!
Excellent service! They were professional, timely, and efficient.
Very accommodating and helpful!
Great service, polite, timely. I definitely use them again
they were very nice and professional and did a wonderful job
Carnell and Mike were great! Very professional, gave me a 15 minute heads up before arriving, did a lovely job.
Carnell and Donte diligently cleaned carpet, sofas, chairs, mattresses, ceramic floors and engineered wood floors. They were very experienced, respectful and pleasant to have in the house. Great job🌟🌟🌟🌟🌟
Team who arrived and worked were Efficient, friendly and professional. They even came early… Did a great job.
Carnell was on time and professional-great job!
They were on time and friendly. Everything looks great. Thanks!
10/10 service! Was told they would come sometime between 8-12, they called at 8:15, showed up at 9, and was done by 9:30! I only got one recliner cleaned but it smells and looks brand new!! Cat pee smell goneeee! Definitely getting them to come back to do my couches. Alan and Mike were so professional, friendly, and cautious of my cats!
Very polite men came to clean the couch. Also had the tile cleaned and sealed. Smelled fresh lile oranges. Thorough and respectful of property. Also fast and on time.
Carnell cleaned our carpet, chairs, and tile bathroom today. He did an excellent job snd was very helpful and pleasant!! thank you Carnell!
Alan was very professional and did a great job!
I was very pleased with the service provided by Cornel and Dante. They were very professional and personable. Arrived promptly and made sure the cleaning was done to my satisfaction. I would highly recommend Stanley Steemer and if all the employees are as good as Cornel and Dante you will not be disappointed!
They were polite, professional, and quick. Highly recommend!
Carnell & Dontae were wonderful! They were both thorough, careful with all household items, walked me through different options and benefits, and sincerely kind & knowledgable. Thank you!! Our couches look like new
Alan and Michael were very courteous and professional. They did an excellent job on my cleaning. Will use this service again.
The guys arrived promptly, worked quickly… my sofa & chairs look brand new!!! I am delighted.
Very professional and knowledgeable.
Excellent and professional They did a fabulas job 5 stars
Allen and Cornelius did a fantastic job!
Always prompt and professional. Very friendly and provide a great service. Highly recommended!
Cornell and Kyle were very professional and did a great job. Highly recommend!!
Adam and Cornelius did an outstanding job and our upholstery looks wonderful just in time for Thanksgiving. Great workers, great job!!
Great services. Didn’t take long. Neat. Professional. Will recommend and will book again.
The team who cleaned my filthy sofa and club chairs were true wonders. Quick to smile, they got busy right away and were finished in no time. Highly recommend!!!
Great service!
It was easy to schedule a cleaning. Dylan and Quincy were on time, courteous and professional. They communicated with us regarding everything they were going to do in the beginning and checked with us throughout to make sure we were satisfied. We are very satisfied with Dylan and Quincy and Stanley Steemer. We would recommend them highly.
Extremely professional, fast and efficient. I will only have this duo come back to do any other Stanley cleanings for me! I am very impressed and thankful!
Allen & Cornelius done an awesome job. They both were very professional, respectful and communicated with me exactly what to expect. I have no complaints.
The guys today were prompt, polite and very friendly. They took very good care of my furniture and did a great cleaning job. I would recommend them to anyone.
The young men were very pleasant and professional. They did a great job. I would recommend their services.
Both techs were super knowledgeable about the steps they were taking and the process. I will be using Stanley Steamer and requesting my techs I had today.
Polite, courteous and efficient. Great work! They really paid attention to detail.
I was pleased with my services. Our technician was Alan & he did a wonderful job! He was very professional & polite. We will definitely be serviced again & recommending to all our friends & family
Great customer service from Kyle! Quick and efficient!
The guys did an amazing job. They communicated very well with me and they were very nice.
Allen & Cornelius were amazing!! They cleaned my sofas THOROUGHLY! I never used a service like Stanley Steemer before, however, Allen & Cornelius will be the reason I will use this service again! They communicated very well, were detail oriented, and were amazing. I would HIGHLY recommend them again! My sofas look beautiful and brand new !
Both technicians were polite and friendly. Brandon explained the cleaning process and what results could be expected. The sofas already look 10 times better and they aren’t even dry yet.
Stanley Steamer did a great job cleaning our outdoor upholstered furniture and rugs. They were on time and the technicians were very thorough and nice.
Kyle and Brandon were great! Professional, efficient, and accommodating! My spots were removed quickly and without issue. Again great job guys!
Great service very professional and polite servicemen. Would gladly have them back for service my home.
Cornelius and Adam (?) were friendly, courteous, professional and efficient. And they did introduce themselves, I’m just not great at remembering names.
Quincy and Dylan were awesome! They arrived during my appointment windows and were courteous and respectful both of me and my home. They worked quickly and efficiently cleaning my sofa. It looks like new again. Definitely and highly recommend
The two gentlemen that took care of cleaning our upholstered chair were very nice, professional and through. The chairs were a serious mess and they look a hundred times better!
Both gentlemen was extremely knowledgeable about all the questions I asked and was extremely respectable
Very considerate to my needs. Honestly. Educated me on how to keep clean going forward. Superior excellence service!
Dontae and Steve did excellent work on our air duct system. Well knowledgeable about what they were working on and explained in a clear and concise manner. Aaron and Carnell did a fantastic job cleaning up our sectional that was completely covered in dog hair. Overall it was a pleasure working with both teams.
We had our couch, loveseat, ottoman, and area rug cleaned. With a dog and two young children, our things were very dirty. Everything looks great, but our rug looks brand new! Our cream colored ottoman has no stains left. The crew (Dylan & Quincy) was very polite, courteous, and efficient.
Servicemen were courteous and knowledgeable. Would recommend.
Professional, timely, hardworking, great results. Will definitely be using them again!
Dante and his partner were professional and efficient. I needed some sofas freshened up and they were fantastic. Highly recommend.
Fast and thorough, showed up when expected and cleaned thoroughly.
Guys were nice and professional.
Sectional
The service technicians were great and couldn’t have been nicer.. Both gentlemen were very careful with our things!
They have cleaned my carpet and tile floors several times and always my floors brand new when they are done. I am never disappointed with the crew or the service.
Another five star experience with Allen Snyder and Dante from Stanley Steemer. They were on-time, professional, and thorough! They were the best!
The guys were on time and great!! Very thankful for quick and efficient service!
To confirm appointment I was contacted a day before and prior to arrival the window given was on point the service personnel was polite professional and efficient I'm very please with the outcome I have use this business for previous cleaning of my upholstery furniture
The workers arrived when expected. They were very polite and courteous. They explained the services prior to beginning and I agreed. They worked quickly and was finished in less than 1 hour. The carpet and upholstery looked almost like new when they They showed us door mats, wh we needed. They also showed us spot…
The guys were here on time, and very efficient. Also, very kind and polite. Looks like they probably did a very good job, but of course, my sofas are still wet, and I can’t use them for the moment.
M & B we’re awesome!! I appreciate them showing up early, finishing quickly and efficiently and their kindness! :) Thanks guys!!!
Allen and Brandon did an amazing job. They showed up early, was professional, knowledgeable and thorough. The price was great too. Definitely recommend 🥂
They did a great job, and got out stains I didn't think would ever come out.
Corey and Michael were professional, courteous and did a great job on my sofa. It looks beautiful and new!
Allan arrived early and was very knowledgeable. The team did a great job on my sofa and 2 chairs and asked me did I want to scotch guard — which I did. He also gave me an estimate on future grout cleaning. Great crew!!
Fantastic crew. Did a great job on our couch. Will continue using Stanley Steemer for all our cleaning needs!
Steve and Michael were very professional and got the job done quickly! My couch and love seat look great!
Very nice gentleman. Great work
They did a great job. Was professional and courteous. Would recommend them very highly. My sofas are clean and smell wonderful. They also took time to protect my floors, and cleaned up after they were done.
The guys did an Amazing job. Will use again. Always so nice to get polite and professional all in one.
These employees were the Best that Any business would want: knowledgeable professional, energetic, personal. They Care about the customer, without a doubt. They make your business name A Name to Remember. Thanks.
Great job, quick, and timely.
The service was great. They were early and very professional. They came in did their job very carefully and were very thorough. My sofa looks and smells brand new.
Amazing guys and work!!!! I give a billion stars!! They are truly an asset to your company. Thank you!!!!
The guys were punctual, professional & polite. I felt very comfortable having them in my home with my older parents. Extremely satisfied with the work on the 4 recliners!!!!
Allen and Brandon were awesome. Professional from start to finish, early to the appointment, communicated well, and so thorough. My furniture looks like the day we bought it! I’m definitely calling them again to do the rest of my house.
Guys were respectful and fast. Great job!
Brandon and Allen did a great job cleaning our couch and loveseat. Thank you!
Fantastic experience
My old sofa and chair look and smell great. Nice and professional staff.
Both men were prompt and professional.
These guys were quick and did a great job on cleaning my sofa. Looks so much better! Thank you!!
Allen and Brandon did a great job today! Professional & prompt! They were able to restore my upholstered chairs to their original condition! So thankful!
We received great service from Allan and Brandon. They had my sofa cleaned and looking brand new in no time. We will be booking with Stanley Steemer again in the future. Thanks.
They were very professional. They explained everything, asked if we had any questions. They also informed us of additional services they offer.
Al and Colby were so friendly on top of being quick and efficient. I will definitely use this service again.
The 2 associates that came & did my sofas did a phenomenal job! at this point they're family b/c they're here quite often😩 and always do an amazing job getting stains out and the overall cleaning!
Great service!
Charles and Brandon called when they were on their way, arrived on time and did an amazing job! We have 4 dogs and are about to move out of our home. They did everything from the tile and grout to carpets, couches and leather chair! Everything looks and smells brand new! Great work!
Fantastic experience and guys !! So professional thorough and fast. Reasonable prices too
They came in very pleasant and did a nice job and everything looked clean. Well done
They were very professional and courteous.Excellent workers.I would recommend them .
Arrived in timely fashion. Courteous and respectful. Did a good job and asked for me to check each step. Well done!
Richard and Allen were very personable and professional. they cleaned My sofa and did an amazing job.
Excellent service!
Had the protection coat sprayed on my couch. Allen and Richard were very knowledgeable and very professional. Answered any questions I had without hesitation. They did a great job!
Allen and Kobe did a great job. They were efficient and our couch looks and smells brand new. Will use again in the future.
Allen and Kobe were on time, verified service to be delivered, and quickly completed their work.
Great team
Service was excellent. In and out with no issues. Would recommend to anyone needing cleaning.
I’m very pleased with the professionalism and competence of these young men. They did a wonderful job cleaning my sectional. I will be a repeat customer.
👍🏻
Very professional . Thorough. Great workmanship . Timely .
Two professional men who went over everything with such detail. They went over everything once all was completed. Extremely happy with the service and the employees.
On-time,friendly and professional, overall excellent experience. Will use again.
They were quick and my sofa looks and smells great..(I have 5 animals) I use these guys often
Charles was very knowledgeable and quick. I’m very pleased with the service and will use for future services.
Very professional nice guy. The sectional looks clean and smells fresh.
The men were extremely professional & on time..they did a really good job..My sofa looks new again. I will definitely be using your services again..It also smells wonderful..I’m so happy I chose Stanley Steemer to get the job done right.
Had some really dark stains on my carpet and didn’t expect them to come out but they came out really well! Service was fast and they were on time!
Very friendly worker Allen / Richard… Clean Sofa and Chair got all the black spots off.. Sofa/Chair looks and Smells brand New…
Professional and patient
Such a pleasure to do business with Stanley Steemer. Appointment was confirmed, Allen and Richard showed up on time, were extremely professional and did a fantastic job on my sofa and love seat - the furniture looks BRAND NEW! I will certainly use them again and recommend them to my friends and family!
Our servicemen were polite, timely and hard working. We enjoyed having them clean our carpet and upholstery. They were very efficient. Thank you
Great job. Quick and efficient.
Richard and Allen were extremely professional and did an outstanding job. A superb team and one we will request again. Thank you ,Richard and Allen and the Stanley Steemer company! Babs Johnson New Orleans, LA
Amazing!
That's before & after tile cleaning
Very professional
Very good service!
This was my first time using this company and I was very pleased with their professional service and reasonable price.
Charles and Mike did an excellent job cleaning my sectional! Thank you!!! Highly recommend!
We had a very dirty sofa cleaned, an area rug and carpet in two small closets. Everything came out super clean and smelling great. The guys were professional and did a wonderful job.
The service was perfect. Richard and David could not have been better! They were on time and did a great job. I highly recommend the Metairie LA location of Stanley Steamer. I will most definitely use them again. Thank you for being so excellent!
I have wanted to do this for quite a while. I could smell my sofa and probably the area rug when the air was stagnant in the house and it was driving me crazy. I had my sectional sofa and area rug cleaned and deodorized yesterday and had to let it dry for 5 hours they told me. When I was finally able to put the…
Brandon & Kenny were phenomenal. They arrived on time and called before arrival. They work well together and seem to really enjoy what they do. The level of customer service was second to none! I will definitely use them again and refer anyone I know to use Stanley Steemer’s services.
Great job pleasant and courteous!
They were friendly, timely and did a great job
They were very polite and professional!! Will definitely use again.
Update: should have let the time frame of recommended days go by in order to see effects of deodorizer. Not to our satisfaction. .you can specifically smell in hard to reach seams and areas ,it wasn't cleaned properly. I was charged a fee for not reaching a job minimum but that doesn't mean do a half job bc it's…
The service was fantastic! My couch looks fantastic and smells great. The gentlemen were very professional and worked efficiently. I would definitely use them again.
I called at the last minute before the holidays and the two gentlemen came, very professional and did a exceptional job!
On time thorough and fast! Would use again!
The guys were courteous and on time did a great job
Very thorough
Service was great. Wood floors, tile and upholstery looked great after cleaning. Dylan and Steve were very professional and thorough in the service they provided.
Both gentlemen were very Knowledgeable and professional.. My sofa was sparkly clean in a matter of minutes ✨💕✨✨💕✨✨.. Job well done Guys 👏🏾👏🏾👏🏾
Your guys an excellent job cleaning and deodorizing a sofa and loveseat. Looks like new and no more pet odors. Fast and professional service. Highly recommended.
The two representatives were on time, pleasant, and did a great job on my upholstery! Thanks guys, now I am ready for the holidays!!
I was impressed how quickly the office was able to schedule me. Dylan & Steve we’re on time and very professional. They test cleaned a stain that I wasn’t sure would come out before having to commit to the cleaning service. Great experience!
The guys did a great job removing pet stains from my sectional . They were Very polite and efficient.
Used this service for my tile floor cleaning and sofa cleaning . The two guys that came out were on time fast , efficient , friendly and very thorough. Definitely will recommend. Even explained to me their process and how to maintain the up keep. Thanks
They were awesome very hard working, rugs and couches look great
Both gentlemen communicated very well with me and explained the process and their progress. Very thorough job. I highly recommend and will use again.
We just had our sofas clean and deodorized as well as three bedrooms of carpet. Brandon & Kobe did an AMAZING JOB!! They were in and out in about an hour and a half. Everything looks brand new! We will be using them again as well as requesting these two great workers!
The two young men were very professional and they did a great job
They were friendly and very easy to work with. Did the job fast and efficient. Also had no problem adding on rugs that I forgot to include in my quote!
Great service! The technicians arrives on time and were done in under 30 min. They were able to competely remove 5 years of dog from my area rug. The whole house smells great again. Highly recommend!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 418 | $146–$309 |
| Upholstery cleaning | 312 | $169–$297 |
| General carpet cleaning | 204 | $126–$277 |
| Area rug cleaning | 154 | $126–$404 |
| Pet stain & odor removal | 114 | $126–$366 |
| HVAC duct & vent cleaning | 53 | $477–$1.1k |
| Carpet cleaning | 50 | $119–$271 |
| Flood cleanup | 14 | $175–$506 |
