How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%90+6.4Craft & service penalty89−1.1Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREStanley Steemer
New Orleans, LA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #30Position by Experts Score among all companies we track in this category. of 40 rug cleaning · 4.9★ from 2,261 Google reviews
Report card
Percentile vs other rug cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for upholstery cleaning
Clear ✕All 312 Google reviews tagged “Upholstery cleaning” · showing 100
Kyle and his team were awesome. Very efficient and kind.
I appreciate the technicians giving a pre call of arrival, they were friendly and very professional, offered additional services and finished in a timely manner.
They did an excellent job. They got all the stains out of my 2 light beige loveseats I would recommend.
Always a great job.
Very professional. Very happy with service
Great job on my couch and Candell and Brandon were friendly and efficient. We will use again.
Carnell and Brandon did an incredible job cleaning our living room furniture that has only ever been spot cleaned in the 20 years we have had it! As a first time customer, I am very impressed and look forward to working with the Stanley Steemer team in the future.
Kyle & Brandon were amazing today! Our living room looks brand new
Service was excellent! Everything was explained beforehand. Aaron and Deon were very professional and courteous. They worked together as a team and were very efficient. I would recommend Stanley Steamer and the “Aaron and Deon” team over and over!
Both guys were great, knew what I needed done and did not hesitate and completed the job quickly. And professionally
Professional. On task. They did a great job.
They were polite and efficient and did a great job
Stanley Steamer was amazing!!! They were on time, quick, efficient, and knowledgeable on how to keep my sofa clean! I would recommend them over and over again!!!
Brandon and the other guy were awesome. Fast and did a thorough job.
Carnell and Dante were the best! Professional, friendly, thorough, and efficient. They were in and out in no time and everything looked amazing.
Aaron and Deon came out to Houma to do our couch today and did a fantastic job! Super professional, kind, and efficient. Definitely going to be calling back for more cleanings in the future.
The guys were very courteous and professional. My sofa looks spectacular now. They did a real good job. Would definitely recommend Stanley Steemer‼️
Dylan and Brandon were very professional and polite. They did an awesome job cleaning an older recliner. I'm very pleased with the job they did. Thanks again!
Quincy and Dylan were very professional. They were knowledgeable about the products and service! They did my sofa and I really liked the outcome. They explained everything from the jump so I didn’t have many questions! This was something they seem to love to do. They did a demo on my tile I loved it and wasn’t…
Carnell and Brandon were great, professional, and very nice. They did an excelent job on my love seat. I am very satisfied.
Dontae and Carnell did a great job. Very personable.
Kyle and Malik were great! Efficient and friendly.
Carnel and Bryan were very efficient. Their advice was very professional. They worked very efficiently and obviously knew their craft. My experience with Stanley Steamer was excellent.
The lead guy was so polite and respectful of my home. I would highly recommend him.
Kyle and Brandon were excellent, helpful, efficient and professional. I would use their services again. They were courteous and punctual, and I could tell that they take their work seriously. I would not hesitate to call them again!
Aarpm was great. He swt a good expectation and cleaned the sofa and dining room chair is a good amount of time. He even cleaned up after the job was finished.
Extremely Satisfied with the Service. They did an Exceptional Job cleaning my Sofa and Area Rug.
Professional, friendly, knowledgeable, kept us updated on condition of sofa and progress. Great experience.
Extremely professional and did a very thorough job. Not only did they do a great job, they were some of the nicest people I have met.
The agents were professional and respectful. They worked very well and in a clean way. I’m very happy.
Brandon and Kyle did an awesome job! Very efficient. Great customer service
I had a lot of big and small stains over the years on my kitchen chairs. Dontae Jones and Carnell McDowell came in and removed them all quickly. Great guys who did an amazing job! Thank you!
These guys worked so hard making my sofas and area rugs look like new again! They were very mindful of my surroundings and left everything spotless. I was also given clear instructions for aftercare/maintenance.
Very friendly professional and efficient
The Guys were polite, they came inside did the job professionally! Would recommend to anyone looking to get their sofa cleaned
Great experience and professional techs. Allen and Dante took pride in their job and met my expectations. Will use this service again!
Service was great
They were very courteous, did a awsome job!!!!!!
Kobe and brandon were very professional
Cornell and Ivory were absolutely awesome!!! Highly recommend. And the outcome was great!!!
Great service!!
Donate and Allen were the technicians on the job and they did an excellent job. They were thorough and were very polite and respectful. I highly recommend Stanley Steemer for your cleaning needs.
These guys were amazing! They did such a good job.
The crew that came to my house was on time and very efficient. They were extremely polite and professional and thorough.
Carnell and Kyle were very professional. Listened to our request and did a fantastic job!
They are very professional, and do a good job.
Alan and Aaron were fantastic Very knowledgeable and professional
Allen and Dante were very kind and efficient.
Professional, thorough, and efficient. Great job
Guys were great! Very personable and professional!
Excellent service! They were professional, timely, and efficient.
Very accommodating and helpful!
Great service, polite, timely. I definitely use them again
they were very nice and professional and did a wonderful job
Carnell and Mike were great! Very professional, gave me a 15 minute heads up before arriving, did a lovely job.
Carnell and Donte diligently cleaned carpet, sofas, chairs, mattresses, ceramic floors and engineered wood floors. They were very experienced, respectful and pleasant to have in the house. Great job🌟🌟🌟🌟🌟
Team who arrived and worked were Efficient, friendly and professional. They even came early… Did a great job.
Carnell was on time and professional-great job!
They were on time and friendly. Everything looks great. Thanks!
10/10 service! Was told they would come sometime between 8-12, they called at 8:15, showed up at 9, and was done by 9:30! I only got one recliner cleaned but it smells and looks brand new!! Cat pee smell goneeee! Definitely getting them to come back to do my couches. Alan and Mike were so professional, friendly, and cautious of my cats!
Very polite men came to clean the couch. Also had the tile cleaned and sealed. Smelled fresh lile oranges. Thorough and respectful of property. Also fast and on time.
Carnell cleaned our carpet, chairs, and tile bathroom today. He did an excellent job snd was very helpful and pleasant!! thank you Carnell!
Alan was very professional and did a great job!
I was very pleased with the service provided by Cornel and Dante. They were very professional and personable. Arrived promptly and made sure the cleaning was done to my satisfaction. I would highly recommend Stanley Steemer and if all the employees are as good as Cornel and Dante you will not be disappointed!
They were polite, professional, and quick. Highly recommend!
Carnell & Dontae were wonderful! They were both thorough, careful with all household items, walked me through different options and benefits, and sincerely kind & knowledgable. Thank you!! Our couches look like new
Alan and Michael were very courteous and professional. They did an excellent job on my cleaning. Will use this service again.
The guys arrived promptly, worked quickly… my sofa & chairs look brand new!!! I am delighted.
Very professional and knowledgeable.
Excellent and professional They did a fabulas job 5 stars
Allen and Cornelius did a fantastic job!
Always prompt and professional. Very friendly and provide a great service. Highly recommended!
Cornell and Kyle were very professional and did a great job. Highly recommend!!
Adam and Cornelius did an outstanding job and our upholstery looks wonderful just in time for Thanksgiving. Great workers, great job!!
Great services. Didn’t take long. Neat. Professional. Will recommend and will book again.
The team who cleaned my filthy sofa and club chairs were true wonders. Quick to smile, they got busy right away and were finished in no time. Highly recommend!!!
Great service!
It was easy to schedule a cleaning. Dylan and Quincy were on time, courteous and professional. They communicated with us regarding everything they were going to do in the beginning and checked with us throughout to make sure we were satisfied. We are very satisfied with Dylan and Quincy and Stanley Steemer. We would recommend them highly.
Extremely professional, fast and efficient. I will only have this duo come back to do any other Stanley cleanings for me! I am very impressed and thankful!
Allen & Cornelius done an awesome job. They both were very professional, respectful and communicated with me exactly what to expect. I have no complaints.
The guys today were prompt, polite and very friendly. They took very good care of my furniture and did a great cleaning job. I would recommend them to anyone.
The young men were very pleasant and professional. They did a great job. I would recommend their services.
Both techs were super knowledgeable about the steps they were taking and the process. I will be using Stanley Steamer and requesting my techs I had today.
Polite, courteous and efficient. Great work! They really paid attention to detail.
I was pleased with my services. Our technician was Alan & he did a wonderful job! He was very professional & polite. We will definitely be serviced again & recommending to all our friends & family
Great customer service from Kyle! Quick and efficient!
The guys did an amazing job. They communicated very well with me and they were very nice.
Allen & Cornelius were amazing!! They cleaned my sofas THOROUGHLY! I never used a service like Stanley Steemer before, however, Allen & Cornelius will be the reason I will use this service again! They communicated very well, were detail oriented, and were amazing. I would HIGHLY recommend them again! My sofas look beautiful and brand new !
Both technicians were polite and friendly. Brandon explained the cleaning process and what results could be expected. The sofas already look 10 times better and they aren’t even dry yet.
Stanley Steamer did a great job cleaning our outdoor upholstered furniture and rugs. They were on time and the technicians were very thorough and nice.
Kyle and Brandon were great! Professional, efficient, and accommodating! My spots were removed quickly and without issue. Again great job guys!
Great service very professional and polite servicemen. Would gladly have them back for service my home.
Cornelius and Adam (?) were friendly, courteous, professional and efficient. And they did introduce themselves, I’m just not great at remembering names.
Quincy and Dylan were awesome! They arrived during my appointment windows and were courteous and respectful both of me and my home. They worked quickly and efficiently cleaning my sofa. It looks like new again. Definitely and highly recommend
The two gentlemen that took care of cleaning our upholstered chair were very nice, professional and through. The chairs were a serious mess and they look a hundred times better!
Both gentlemen was extremely knowledgeable about all the questions I asked and was extremely respectable
Very considerate to my needs. Honestly. Educated me on how to keep clean going forward. Superior excellence service!
Dontae and Steve did excellent work on our air duct system. Well knowledgeable about what they were working on and explained in a clear and concise manner. Aaron and Carnell did a fantastic job cleaning up our sectional that was completely covered in dog hair. Overall it was a pleasure working with both teams.
We had our couch, loveseat, ottoman, and area rug cleaned. With a dog and two young children, our things were very dirty. Everything looks great, but our rug looks brand new! Our cream colored ottoman has no stains left. The crew (Dylan & Quincy) was very polite, courteous, and efficient.
Servicemen were courteous and knowledgeable. Would recommend.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 418 | $146–$309 |
| Upholstery cleaning | 312 | $169–$297 |
| General carpet cleaning | 204 | $126–$277 |
| Area rug cleaning | 154 | $126–$404 |
| Pet stain & odor removal | 114 | $126–$366 |
| HVAC duct & vent cleaning | 53 | $477–$1.1k |
| Carpet cleaning | 50 | $119–$271 |
| Flood cleanup | 14 | $175–$506 |
