How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%79+19.2Value 14%100+14.1Replies to reviews 7%95+6.7Craft & service penalty79−2.1Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCOREStanley Steemer
Pensacola, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #35Position by Experts Score among all companies we track in this category. of 50 commercial cleaning services · 4.8★ from 791 Google reviews
Report card
Percentile vs other commercial cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for carpet steam cleaning
Clear ✕All 181 Google reviews tagged “Carpet steam cleaning” · showing 20
The technicians showed up promptly, they were nice, but they didn’t do a great job on my carpet. They basically went over the floor one time and whatever didn’t come off in one stroke, stayed behind. When they finished I couldn’t tell anything had been done other than the floor being wet. I rented a Rug Doctor the…
The young man came over did an excellent job! We will use them again!
My carpet looks so good. The puppy pee odor is gone. This is the second time I’ve used Stanley because they are very professional and do a great job. It’s also less expensive than I thought it would be. Forget renting a machine and have Stanley Steamer do it for you.
Excellent service, great personal. Explained cleaning process, how what they use is environmental friendly and safe for people and pets. We will use again when needed.
The guys showed up on time, told you exactly what it would cost, and cleaned everything perfectly. Cameron and Daniel are very friendly, professional guys, that you won’t mind having in your home. Highly recommended and will call again next time.
Great job! Thanks!
Excellent job and technician was very knowledgeable and extremely pleasant.
Called Stanley Steamer after another company failed to remove most of my carpet stains. They came out the very next day and Dempsey was my service tech. He was very professional and took the time and care to do a great job. He was able to remove almost every stain that we had, which were many, and even…
On time, quiet, kept working, neat, polite. Would use them again
Excellent work. Explained everything to me. Courteous and got right to work. I am extremely happy
Would highly recommend this company for your carpets and furniture. Compared to the previous business I called, Stanley Steemer showed top notch professionalism from the first phone call. They made sure to communicate with me the day before and leading up to my appointment. William and Adam arrived when they were…
Stanley Steemer is always professional and do an excellent job.
Super professional team. Very responsive, friendly, and knowledgeable. They did an amazing job!
Cameron and his partner were very professional and courteous. They did a wonderful job on my boat. I highly recommend.
Always so friendly and efficient. Happy to continue to use them.
Justin and William were great not only came in there with great attitudes, but informed us what we needed done and did it so fast it made my head spin. Very Professional, Very Inexpensive, Very Effective I wouldn’t go to anyone else
Friendly, punctual, knowledgeable and worked with care. Answered all my questions. Did a great job.
They cleaned the tile and grout in the kitchen and entry area. Looks so much better. Very good service.
Dan arrived today on time and was very polite and professional. He was by himself but didn’t let it slow him down. It took him less than 2hrs to get our carpets smelling fresh, and looking new again. We will use them again in the future. Thanks Dan!
I forgot the guys names my apologies. They were polite, friendly, and professional. They explained the process as well. It took about 20 minutes to clean my carpet. It smells nice and is very clean. I appreciate it..
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 179 | $158–$321 |
| General carpet cleaning | 140 | $132–$277 |
| Upholstery cleaning | 82 | $146–$285 |
| Area rug cleaning | 49 | $163–$247 |
| Pet stain & odor removal | 48 | — |
| Flooring | 11 | — |
| Carpet cleaning | 8 | — |
| HVAC duct & vent cleaning | 8 | — |
