How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%79+19.2Value 14%100+14.1Replies to reviews 7%95+6.7Craft & service penalty79−2.1Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCOREStanley Steemer
Pensacola, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #35Position by Experts Score among all companies we track in this category. of 50 commercial cleaning services · 4.8★ from 791 Google reviews
Report card
Percentile vs other commercial cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for pet stain & odor removal
Clear ✕All 48 Google reviews tagged “Pet stain & odor removal” · showing 40
Cameron and Adam were fantastic! Exactly what I was looking for in a professional! I wasn’t sure if I was going to use this company again after my last service but management was attentive and responsive. My carpet looks great and they did a good job notifying me on what to expect as the carpet dries and tips and…
The team were efficient, professional and was able to assess area to perform service with no issues. Pet fur and smell, minor stains, and moldy smell all gone. They represent what any company would expect to satisfy a customer!
Once again they left my old Berber in better condition than it was.
Always, always, always! Great work! Both James and Cameron were a pleasure to have in my home, very polite and loved my dogs! So very thankful for the work they did! Thank you both so very much!
Ok so originally I gave Stanley Steamer a 3 star review. They have since made things right. So yes I changed review to five star and will use them again. Thank you Stanley Steamer for doing things the right way by your customers. 8/12/2021 So this is the second time using Stanley Steamer.The house we purchased…
Both Joseph and Robert were Great. Professional and experienced technicians. Also the Job did not take long to complete and all stains, not many, were removed. Looks like New. Thank you on a job well done. Once the carpet drys, if l notice anything, I will surely let your company know.
They both were polite and and a great job for me. So helpful. Excellent job
I had Stanley Steemer clean my air ducts after having them out a couple of weeks earlier for an amazing carpet cleaning. Akeem and Kiern arrived on schedule and did a very thorough job of cleaning my air ducts including spraying a sealer inside all of them. They even found a duct that was disconnected in the attic!…
Incredibly knowledgeable, took me along with the journey. Fast, and very professional. Highly recommend
Both young men, Nathan and Colt, were polite informative and professional. It was worth every penny.
Jason and Randy were on time, efficient, very courteous, friendly and professional. Thoroughly explained the process, the products used, drying time and future cleaning products. They were very careful and thoughtful moving furniture for cleaning and returning it afterwards. Good people, good job ,good price!!…
Matthew was so helpful and kind, he genuinely showed he cared about the outcome and our satisfaction in his work! Very much recommend🖤
Right on time, friendly, answered all my questions, were quick but thorough and all around did a great job!
Very knowledgeable. Upfront with what to expect and limitations
Excellent service! Explained entire process of cleaning, stain removal and how it should look after drying. Fast service!
Jason was fantastic! Friendly, professional and expedient! I only had closet carpets to clean and he worked with me to get the most reasonable cost Also, their dispatch was top notch, helping me work around an appointment time that fell within the service time window! I'd recommend and will use again!
Very nice guys that showed up and did an excellent job. I would highly recommend!!! They also offered to clean my grout which I didn’t know they would do and it looks amazing!
They do tile cleaning & sealing. Also airduct cleaning & maintenance.
Guys were very professional and very quick!!! Exceptional job!
The two gentleman that came to clean my carpet and sectional sofa were very professional, personable and kind. My dog barked almost the whole time they were working and they didn’t mind at all. They were conversational and felt like friends by the time they had completed the job!
Great service. Would recommend this service to anyone needing couches or tile cleaned. Thanks
Fast, Friendly service
They did an AMAZING job on my carpets, they look and smell fantastic! Best service hands down for great price.
Excellent service! They arrived on time, were very pleasant and did a great job. Cleaned and sealed kitchen ceramic floor tile, area rugs in bedroom and living room and carpet in guest room. Finally they deep cleaned sofa and chair and interior of car. Very reasonably priced, exceptional quality and consummate…
Both men were very personal and professional. My carpets were cleaned so well they look new again. I won't hesitate to call Stanley Steemer again when I need my carpets cleaned.
Odors was not Eliminated had to replaced carpet.
Calvin and Dempsey were absolutely phenomenal!! They were super friendly, informative, and quick with their service. 3 bed/2 bath house done in one hour I will absolutely be using them again!
Timely, professional and did a great job on all my chairs and sofa! I have children and a dog and all the stains were gone! I will definitely be a return customer.
Matt came & was able to get a large spot of melted red candle wax out of my living room carpet. He & his asst did an outstanding job. My carpet still looks great! Charlotte
The young men did what they were suppose to and were very polite. My problem is I have two wiener dogs and my carpets smelled. I have them cleaned every six months and my carpet is only 4 years old and it’s my husband and I. So it’s not like there is a lot going on in here. My problem is I have smelled the doggy…
Our team of cleaners were highly professional, friendly and on time. We would definitely choose Stanley Steemer again for our carpet needs.
They were extremely knowledgeable and informative about what they do and why. With there prices being so reasonable, we will be using them more often now.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 179 | $158–$321 |
| General carpet cleaning | 140 | $132–$277 |
| Upholstery cleaning | 82 | $146–$285 |
| Area rug cleaning | 49 | $163–$247 |
| Pet stain & odor removal | 48 | — |
| Flooring | 11 | — |
| Carpet cleaning | 8 | — |
| HVAC duct & vent cleaning | 8 | — |
