How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%79+19.2Value 14%100+14.1Replies to reviews 7%95+6.7Craft & service penalty79−2.1Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCOREStanley Steemer
Pensacola, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #35Position by Experts Score among all companies we track in this category. of 50 commercial cleaning services · 4.8★ from 791 Google reviews
Report card
Percentile vs other commercial cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for upholstery cleaning
Clear ✕All 82 Google reviews tagged “Upholstery cleaning” · showing 40
Great job! Thanks!
Dempsey and Jeremy are very professional and explained everything very well and if I needed a spot touched up again on the piece they just got doing they didn't hesitate and did it..they are awesome representation of the company. I had 3 pieces of furniture cleaned a couch, sofa and recliner and they came out great
Would highly recommend this company for your carpets and furniture. Compared to the previous business I called, Stanley Steemer showed top notch professionalism from the first phone call. They made sure to communicate with me the day before and leading up to my appointment. William and Adam arrived when they were…
Billy was the best carpet cleaner I've had! Worked on my carpet like it was his own, and did such a great job cleaning my carpet and sofa! He is a very professional and personable hard working individual, I will always ask for him by name! This time I had Dempsey, he was also very professional and personable, he…
Dempsey & William were great. They were on time, they were professional & courteous. Caution was taken when setting up as to not damage walls and such. They were efficient and explained everything they were doing and even had me double check everything to make sure it was up to my expectations. Would definitely use their service again.
Professional and efficient. Make quick and effective work cleaning area rug, couch and two chairs. Thank you
He did a great job and was very professional and friendly to work with. Thank you so much!
The guys were prompt and very efficient. The results were great!
Punctual and professional as always and the job was done perfectly.
Thank you for accomplishing what I was unable to do, clean the rug and tile as it was needed. Your professionalism and courtesy were exemplary
Wonderful!! Both servicemen were friendly, efficient and polite. We will definitely use them again!
Very professional and on time
The technicians were both very friendly and professional. They went above and beyond to get my chairs clean! I will be scheduling to get my ceramic tile cleaned soon. Thank you. Edit: Billy and James worked hard at getting my ceramic floors/grout cleaned and sealed. It looks so amazing, I didn’t even know it could look this good! Well worth the money.
Ok so originally I gave Stanley Steamer a 3 star review. They have since made things right. So yes I changed review to five star and will use them again. Thank you Stanley Steamer for doing things the right way by your customers. 8/12/2021 So this is the second time using Stanley Steamer.The house we purchased…
I appreciate the service and the end result from Stanley Steamer!
Excellent service and professionalism. They showed up on time, quickly assessed the work load and went right to work. They did an excellent job and finished quickly. We would use SS again.
Used them before. Very professional and did a good job. Will use them again
The service was great and as always satisfying. GreaT people to work with!
Matt was very nice and informative. He did an amazing job with my couches!
These guys were very professional & did an excellent job! Thank you!
Matthew and Justin was awesome! Every detail was explained. Matthew is very knowledgeable. My overall experience is a 10 Star!! Very happy and pleased with service!
What I like about Stanley Steemer is all of the team are very professional. Matthew was on time, professional knew what he was doing. Was able to answer any questions that I might’ve had and all my expectations were met. The team at Stanley Steemer always cares and is concerned about the customers and clients.…
Jason was super friendly...did a fine job and was very professional.
Very gd very knowledgeable
Both Technicians arrived promptly. They were very professional and answered any questions I had. They cleaned carpets in 3 rooms & bath, and used special care in some area that required attention I requested a cleaning for recliner chair after arrival. They were happy to handle this addition without problem. They…
On time Knowledgeable Excellent service. Will use in the future
These men were on time, polite, professional and cleaned up. They Reviewed all work to be completed with me. By all appearances the job was completed with excellence.
They were very informative and professional. They also were kind and I will definitely be asking for them and will be using their service again.
Very professional young men
Chris was amazing he is a asset to the company. Great people skills if more companies had him what a great place this would be. Hey Chris you Rock!!!
Austin and Jason were both very proficient and professional. Outstanding job, better than expected results. Should have done this year's ago. Thanks fellas. Highly recommend.
Austin and his partner Jacob were very professional and punctual. Gave the run down on what stains will come up and what stains can be lightened. Couch looks great
Great work! Made the carpets look amazing and very professional.
The two service techs were wonderful and so friendly! Best in home service we have ever had! Would not hesitate using them again!
Showed up promptly… very friendly and professional 😊
They do tile cleaning & sealing. Also airduct cleaning & maintenance.
Calvin was very professional and told me everything that was to happen was courteous and kind will definitely want him if I ever have another service done definitely recommend this business
Great service! He told me exactly what service he would be providing along with what products and why he would be using that product. Great job. I will be using them again. Thank you!
Very thorough and skilled.
Best professional and experienced. Highly recommend
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 179 | $158–$321 |
| General carpet cleaning | 140 | $132–$277 |
| Upholstery cleaning | 82 | $146–$285 |
| Area rug cleaning | 49 | $163–$247 |
| Pet stain & odor removal | 48 | — |
| Flooring | 11 | — |
| Carpet cleaning | 8 | — |
| HVAC duct & vent cleaning | 8 | — |
