How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%79+19.2Value 14%100+14.1Replies to reviews 7%95+6.7Craft & service penalty79−2.1Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCOREStanley Steemer
Pensacola, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #35Position by Experts Score among all companies we track in this category. of 50 commercial cleaning services · 4.8★ from 791 Google reviews
Report card
Percentile vs other commercial cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for upholstery cleaning
Clear ✕All 82 Google reviews tagged “Upholstery cleaning” · showing 80
Great job! Thanks!
Dempsey and Jeremy are very professional and explained everything very well and if I needed a spot touched up again on the piece they just got doing they didn't hesitate and did it..they are awesome representation of the company. I had 3 pieces of furniture cleaned a couch, sofa and recliner and they came out great
Would highly recommend this company for your carpets and furniture. Compared to the previous business I called, Stanley Steemer showed top notch professionalism from the first phone call. They made sure to communicate with me the day before and leading up to my appointment. William and Adam arrived when they were…
Billy was the best carpet cleaner I've had! Worked on my carpet like it was his own, and did such a great job cleaning my carpet and sofa! He is a very professional and personable hard working individual, I will always ask for him by name! This time I had Dempsey, he was also very professional and personable, he…
Dempsey & William were great. They were on time, they were professional & courteous. Caution was taken when setting up as to not damage walls and such. They were efficient and explained everything they were doing and even had me double check everything to make sure it was up to my expectations. Would definitely use their service again.
Professional and efficient. Make quick and effective work cleaning area rug, couch and two chairs. Thank you
He did a great job and was very professional and friendly to work with. Thank you so much!
The guys were prompt and very efficient. The results were great!
Punctual and professional as always and the job was done perfectly.
Thank you for accomplishing what I was unable to do, clean the rug and tile as it was needed. Your professionalism and courtesy were exemplary
Wonderful!! Both servicemen were friendly, efficient and polite. We will definitely use them again!
Very professional and on time
The technicians were both very friendly and professional. They went above and beyond to get my chairs clean! I will be scheduling to get my ceramic tile cleaned soon. Thank you. Edit: Billy and James worked hard at getting my ceramic floors/grout cleaned and sealed. It looks so amazing, I didn’t even know it could look this good! Well worth the money.
Ok so originally I gave Stanley Steamer a 3 star review. They have since made things right. So yes I changed review to five star and will use them again. Thank you Stanley Steamer for doing things the right way by your customers. 8/12/2021 So this is the second time using Stanley Steamer.The house we purchased…
I appreciate the service and the end result from Stanley Steamer!
Excellent service and professionalism. They showed up on time, quickly assessed the work load and went right to work. They did an excellent job and finished quickly. We would use SS again.
Used them before. Very professional and did a good job. Will use them again
The service was great and as always satisfying. GreaT people to work with!
Matt was very nice and informative. He did an amazing job with my couches!
These guys were very professional & did an excellent job! Thank you!
Matthew and Justin was awesome! Every detail was explained. Matthew is very knowledgeable. My overall experience is a 10 Star!! Very happy and pleased with service!
What I like about Stanley Steemer is all of the team are very professional. Matthew was on time, professional knew what he was doing. Was able to answer any questions that I might’ve had and all my expectations were met. The team at Stanley Steemer always cares and is concerned about the customers and clients.…
Jason was super friendly...did a fine job and was very professional.
Very gd very knowledgeable
Both Technicians arrived promptly. They were very professional and answered any questions I had. They cleaned carpets in 3 rooms & bath, and used special care in some area that required attention I requested a cleaning for recliner chair after arrival. They were happy to handle this addition without problem. They…
On time Knowledgeable Excellent service. Will use in the future
These men were on time, polite, professional and cleaned up. They Reviewed all work to be completed with me. By all appearances the job was completed with excellence.
They were very informative and professional. They also were kind and I will definitely be asking for them and will be using their service again.
Very professional young men
Chris was amazing he is a asset to the company. Great people skills if more companies had him what a great place this would be. Hey Chris you Rock!!!
Austin and Jason were both very proficient and professional. Outstanding job, better than expected results. Should have done this year's ago. Thanks fellas. Highly recommend.
Austin and his partner Jacob were very professional and punctual. Gave the run down on what stains will come up and what stains can be lightened. Couch looks great
Great work! Made the carpets look amazing and very professional.
The two service techs were wonderful and so friendly! Best in home service we have ever had! Would not hesitate using them again!
Showed up promptly… very friendly and professional 😊
They do tile cleaning & sealing. Also airduct cleaning & maintenance.
Calvin was very professional and told me everything that was to happen was courteous and kind will definitely want him if I ever have another service done definitely recommend this business
Great service! He told me exactly what service he would be providing along with what products and why he would be using that product. Great job. I will be using them again. Thank you!
Very thorough and skilled.
Best professional and experienced. Highly recommend
We had the best experience with Nathan and Austin. They were very friendly, yet professional. They explained everything to us before I signed anything and before they did any work. They made sure we were aware of possible stains (like red stuff) that may not lift completely, and told us about the enzyme protection…
Booking & scheduling on-line was simple & convenient. Shawn & Jonathan arrived on time and worked diligently. They made my used sofa look like new, treating it carefully, as if it were their own. They were very professional and treated me with respect. I am delighted with the upholstery cleaning results, and would…
Always love Stanley Steamers They’re professional, quick, and of quality. We will always use them!
Always provide outstanding service.
Matt and Nathan very professional, polite and explained what they needed to do.
They showed up on time! Cleaned upholstery and leather sofa/chairs. Cleaned all tile floors. Very professional. Left everything spotless. Would definitely recommend to family and friends!
Tile floors are always left dry and clean after the job is done. Very happy with service I have a full house cleaning every couple months. Totally worth it!
The two gentleman that came to clean my carpet and sectional sofa were very professional, personable and kind. My dog barked almost the whole time they were working and they didn’t mind at all. They were conversational and felt like friends by the time they had completed the job!
Exceptional service. We had two guys come out to clean our dining chairs, living room furniture and area rug. Our dining room chairs came out better than expected. Very nice workers. We liked the service so much that we used them again for move out carpet cleaning.
The team was extremely professional. Would highly recommend Jonathan & Austin.
Great service. Would recommend this service to anyone needing couches or tile cleaned. Thanks
Very professional and friendly staff, John and John were very knowledgeable and efficient. Carpet looked amazing.
I have a female dog that leaks when she’s laying down couch and love seats were pretty bad (haven’t had this furniture a year yet) smells gone and looks new again! Would give 5 stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ but couch and love seat are really saturated and won’t be dry for at least 12 hours.
Mathew and Shawn did an excellent job and I will recommend them and the company to all of my friends! Thank You !!
Get guys very understanding to my needs thank you
Informative., willing to provide extra attention to trouble spots.
A big shout out to the two young men who came to my home and cleaned my furniture They were very friendly and professional and did an excellent job. I am very pleased. Thank you and Merry Christmas Ann Mellynchuk
Excellent service! They arrived on time, were very pleasant and did a great job. Cleaned and sealed kitchen ceramic floor tile, area rugs in bedroom and living room and carpet in guest room. Finally they deep cleaned sofa and chair and interior of car. Very reasonably priced, exceptional quality and consummate…
The guys were very professional, friendly, and accommodating! I would recommend them ver highly!
I hired them to clean upholstery and we live in a condo on the 5th floor. When they arrived I asked about the carpet and they had time so they cleaned it too. This is a furnished home we just purchased. The furniture came clean. The carpets however were left soaking wet, and still very dirty. This is from the…
Timely, professional and did a great job on all my chairs and sofa! I have children and a dog and all the stains were gone! I will definitely be a return customer.
They did a good job as usual.
Great job performed by Calvin and Shawn. Professional and friendly attitudes. I would request their service again..anytime..
The guys were on time, courteous and professional. Did a great job!!!
I had a chair and ottoman cleaned. The guys that came were very professional and addressed all the concerns I had!
Great service fast same day response!
Professional staff and they made sure the job was done right.
Friendly helpful Everything looks great
Our team of cleaners were highly professional, friendly and on time. We would definitely choose Stanley Steemer again for our carpet needs.
The crew missed an area I found later, called them back, no problem, sent a crew back out. Good crew. Great value
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 179 | $158–$321 |
| General carpet cleaning | 140 | $132–$277 |
| Upholstery cleaning | 82 | $146–$285 |
| Area rug cleaning | 49 | $163–$247 |
| Pet stain & odor removal | 48 | — |
| Flooring | 11 | — |
| Carpet cleaning | 8 | — |
| HVAC duct & vent cleaning | 8 | — |
