How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%88+12.4Replies to reviews 7%91+6.4Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCOREStanley Steemer
Richton Park, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #34Position by Experts Score among all companies we track in this category. of 51 steam cleaning services · 4.9★ from 1,547 Google reviews
Report card
Percentile vs other steam cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.
Reviews for your job
Customers hired Stanley Steemer for 7 kinds of job.
Stanley Steemer for area rug cleaning
Clear ✕All 39 Google reviews tagged “Area rug cleaning”
I have used Stanley Steemer before for carpet cleaning, they do a great job!!
Great job, very polite.
Your Employee, Thomas Caraker cleaned my area rug. He did a fantastic job. It looks brand new. He took one of my area rugs to the Company for a deep cleaning.
Great work, friendly, and great communication
Edward was wonderfully professional, patient, sympathetic & caring. He listened to my concerns, explained his recommendations/solution for each and waited for my agreement. He pretreated the stains & even scrubbed some with a brush before steaming. He went over the heavy traffic area additional times. When he…
Edward did a wonderful job, arrived on time, went above and beyond, and was friendly and professional. Thanks!
Daylon was professional, efficient and accommodating! We'll definitely call Stanley Steemer and ask for Daylon again!
Excellent service!
Keontae did an excellent job cleaning my area rugs and sofas. I will definitely request him the next time I call Stanley Steemer.
The cleaning services provided by Stanley Steemer, and their technician Tai, were top notch! Everything has been cleaned thoroughly to my satisfaction, smells fresh, and the house looks great. I had all the rooms in my house cleaned and am very happy with the outcome.
This is the second time I use Stanley Stemer and I have been satisfied both times and will use the again. This time they also cleaned my floor tile in the kitchen,foyer and half bath. The tile looks so clean I am very happy with the results and will definitely add this service every spring. They were on time and…
Professional service! Great guy. Definitely use him again
Jovany was very nice, and very professional. Did a very thorough job, and was organized in his work. Thank you, Jovany!
Absolutely amazing service by Gabriel. We will definitely be using Stanley Steemer again and be requesting Gabriel. Very professional, polite and quick. 👍
Kaydon’s professionalism, customer service, timing and tidiness was TOP TIER! If it was an option to request a technician, I’d request him every time. My over all experience was a 10 out of 10!
Excellent Customer Service.
Marvin was great! Very polite, efficient and honest. Great service, would use again.
Marvin was extremely professional, polite, friendly & tidy. I highly recommend him & will specifically request Marvin the next time we schedule services with Stanley Steamer.
Marvin was courteous and very professional. He arrived in a timely manner, explained everything, and was polite. I will hire Stanley Steemer again because if Marvin
Gentleman was courteous and efficient. Company sent him to my site after original scheduled fellow didn’t show or call
I used this service for an area rug pickup and had a great experience. The pickup was seamless, and Kaydon was incredibly patient and helpful while answering all of my questions. I’m looking forward to the cleaning and drop-off service and have full confidence that my rug is in good hands. I’ll be updating my review…
Outstanding young man very professional and courteous
Stanley Steemer...Kudos to your worker Mr. Flamur! Awesome work!
Great job by Gabriel!
Nicholas cleaned my carpet and it looks brand new. He was on time and very thorough, and friendly! He made sure I was happy with the job. Thanks!!
Joan was great. He explained in detail everything that he was going to do. He was friendly and he answered all of my questions. My sofa and chairs look great. My rug was taken in to be cleaned. I was very satisfied with the service that I received.
Nicholas did a fabulous job! He was personable and very careful and professional.
Excellent and a gentleman. Also cleaned tile , grout and sealer.
We had Nicholas do our cleaning and he was great! He was very respectful of our home and did an excellent job!! Thank you Nicholas 😊
I called Stanley Steemer on Saturday, & was thrilled they had availability today! I was given a 6 hour window of time, so pleased I was on the early end. Jovany & I went over my order, made some adjustments, & was here close to 3 hours. I’m very pleased with the job he did, & how respectful he was. I didn’t feel…
Other than not being notified before arriving, it was good
Charly knows customer service for sure. I contacted Stanley Steamer for a quote less than 3 hours ago and he has already come and gone taking my oriental rug with him for cleaning. I am shocked! This can't be true, right? But IT IS! THANK YOU Charly!
Deion was very courteous, professional and knowledgeable. His attention to detail was greatly appreciated. Keep up the good work.
Tai was great! Quick, well done, and professional. I wish the company gave a more narrow window instead of 8-1, but the service itself was great and I’d use it again.
Nicholas did an excellent job, on time , took care of pet stains and toddler stains ,great communication and handled home with care. My 2 year sleep 💤 through complete process. Will be using Stanley Steemer again for future services.
Our repeat service man Tai is the best.
Aaron was very well mannered and professional. He was very thorough in explaining the process. Thank you
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 795 | $170–$390 |
| Upholstery cleaning | 159 | $196–$359 |
| General carpet cleaning | 78 | $170–$359 |
| Pet stain & odor removal | 57 | $203–$385 |
| Area rug cleaning | 39 | $164–$359 |
| Drapes & curtain cleaning | 5 | $207–$366 |
| Mattress cleaning | 5 | $126–$335 |
