How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%88+12.4Replies to reviews 7%91+6.4Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCOREStanley Steemer
Richton Park, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #34Position by Experts Score among all companies we track in this category. of 51 steam cleaning services · 4.9★ from 1,547 Google reviews
Report card
Percentile vs other steam cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.
Reviews for your job
Customers hired Stanley Steemer for 7 kinds of job.
Stanley Steemer for carpet steam cleaning
Clear ✕All 795 Google reviews tagged “Carpet steam cleaning” · showing 100
James did a great job! He was very efficient and was a great communicator throughout the service.
Great job!
Quincy and James were communicative before and during the service. The work was professionally done.
Steve was very professional. Reviewed our services to verify the cost. He was very careful with our belongings. I would definitely recommend this cleaning company. This is the second time we’ve had Stankey Steamer and both times we were truly satisfied.
Both Quincy and James were absolutely amazing. Both had smiles, shook my hand and appeared to be very engaging on what my needs were. I like that they both asked if I was satisfied with their work. The best part is that they were quick and got the job done so I could make it to Bingo on time. If it is at all…
Arrived on time, polite and professional.
James and Quincy were very professional, they were kind and courteous. James was very understanding and able to explain exactly what I needed. Great job!!
Marcus was very professional and knowledgeable about the services and suggested services to make sure I keep my home in great shape.
Thomas did a wonderful job, everything looks and smells wonderful. He was anxious to please, asking how I liked the job he was doing. It was a great job, Thomas!!
Mike dropped off my clean rug on time. He was efficient putting the rug where I wanted it and moving the furniture back in place. The entire process was quick and my rug looks beautiful
Quincy and James were professional, efficient and so friendly. They were a pleasure to be with.
Lawrence and Jibari did a great job! They were professional and respectful of our property. Thanks for a job well done!!
Luke advised me when he was on the way. He confirmed the areas needing cleaning and got to work. He also told me how long it should take for the area to dry. I appreciate his attention to detail. Thank you Luke the carpet looks great 👍
Marcus was very professional and polite. Did a great job with the steam cleaning and clean up.
Thomas was great. He was polite, professional & thorough. He did a great job.
Stephen did a great job cleaning, disinfecting and deodorizing my hallway and stairs.
Great customer service. Areas look amazing!
Deion was great, very professional and friendly. He did my furniture and carpeting.
Quincy was at our house in the allotted time and was ready to go. Very pleasant demeanor, easy to speak with, and knowledgeable. He explained the process and got right to it. Highly recommend and extremely satisfied with SS and Quincy.
Ryan did a great job and very knowledgeable. Very pleased with the service.
Wonderful experience!!!!
Steve was very efficient and did an excellent job. Very professional and friendly. Would highly recommend him.
We used Stanley Steemer three years now. Thomas did a wonderful job. Everything he did turned out great. Thank you Thomas very much! We appreciate all your hard work.
Mike was fantastic! Thorough, solution driven and great!
The tech was very professional and I have white carpet he did a good job.
Service was excellent. My carpet and tiles look amazing and smell great. Edward was thorough with everything he was doing and very professional.
Mike did a fantastic job cleaning my carpets and stairs! He was knowledgeable, personable, and on time. I hope the next time I call Stanley steamer he will be the person that they send. Thanks so much, Mike!
Mike was courteous, he explained the cleaning procedure prior to cleaning and after. Great job.
Luke was very professional courteous and knew his job I love the way my carpet look and my house smells now thank you .
I used Stanley Steamer to clean three bedroom carpets. Maikal was AMAZING! He was Very professional and walked me through the whole process! I made him aware of high traffic areas and he gave them attention as needed. My carpets look and SMELL great! I will definitely use their services again!
Marcus… was very professional & Nice… explain the service & other additional services that you offer
Quincy and Daylon were wonderful --exceptional service, professional, courteous, informative!! 🤩
These two young men were extremely professional and did an awesome job on my carpet! I was extremely satisfied with the work!
Malik did a fantastic job on my sofa, carpet and an area rug. Job well done!! Thanks Stanley Streemer .
Did a great job
Kieth was a professional nice guy
The tech Stephen, and hos supervisor Adrien explained the process and I was comfortable with the services provided.
He was Very well Manorable, Respectful, and to the poipoints of dirt DeepDeep Cleaning..Oops dont forget he did a Damn good Job...Thats good service...My 1st time using them..if I must gain, I will ask for Anthony..Thanks Again
Anthony did an outstanding explaining to me the process and performing the cleaning process on my carpeting. I highly recommend him and his company and will be recommending them to all of my clients during the course of my working with them.
Ryan was very informative and helpful. He shared with me his thoughts on how to effectively clean and keep my carpet clean..
Mike did an excellent job! ! The carpets look great!
Keith was very good at his job. He did a great job! Thanks again.
Anthony Jones was the technician that came to my house. He did an amazing job. My Carpet looks brand new again!! I will certainly be using Stanley Steemer again in the very new future but I would have to have the same technician Anthony JONES come back and do the job!!
It was my first time using Stanley Steamer and I am very happy with the service, after the first cleaning I noticed few spots still dirty and I gave them a call , the tinley Park Il location sent Giovane that was very pleasant re-did the whole area and it came out great. Definitely using them again.
Daylon was friendly and sociable. He could come to do my carpet again. He did an excellent job.
Thomas was prompt, thorough and professional. Thank you, Thomas and Stanley Steamer
Mike done a great job
Thomas was very thorough and nice and did a great job !
Nicolas was so professional and has done the best rug cleaning compared to other cleaning appointments with Stanley Steemer
Great fast,friendly, and detailed service. Edward was great. .
The technician came on time. He was very professional and think he did an excellent job cleaning my carpet and stairs. I would use Stanley Steemer again
Marcus was extremely polite, business like and efficient!! My carpet looks great 👍!!
Great experience with Eduardo
Excellent, friendly while extremely professional.
Mike was absolutely great!! I had SS out previously but the stains in my carpet weren’t totally clean and tech at the time said nothing he could do. This time with Mike he diligently worked and all the stains and spots are gone. I am amazed!! Thank you Mike for a job well done.
Daylon did a great job! He was very professional and he informed me about the process, also told me about different services.
Great job, very polite.
Had a good experience with the carpet cleaning representative. He was very professional, knowledgeable, polite and did an awesome 👏🏽, excellent job cleaning our carpet. He represented the Company well, exceeded our expectations and we’re very satisfied. This young man desires a 10⭐️.
Keontae did an amazing job, and I appreciate how he explained every detail on what he was going to clean my carpet. Also, he informed me on the timing it will take for the carpet to dry, and what to do after. Excellent job all around.
Tech was friendly and worked steadily
AWSOME JOB VERY PROFESSIONAL GREAT WORK ETHIC LOVE THE SERVICE AND PERSONALITY. TOP-TIER JOB.
Edward was very courteous and very detailed. He did an excellent job. We would book him again.
Very good experience. Would recommend them😀😀
Daylong was on time very professional helpful did a awesome job to a very old carpet thank you
Maikal DID A WONDERFUL JOB!!!! He's Very Professional @ what he does. We Did Bother Him. I need him to come back Next Month!!! 🤣
Service personnel did great job.
Lawrence and Stephen did an amazing job!! Very professional!!
They were very nice gentlemen and well groomed as well.
Polite, courteous and very careful with our walls.
Mike did an excellent job! When he finished cleaning our carpet it looked brand new and we also had the tile floor in our kitchen done and it looked exceptionally clean. We are very pleased and we will definitely request that Mike returns for future cleanings! Thanks Mike & Stanley Steamer!
Keontae was wonderful! We had a timing issue due to closing on the house the same day as the cleaning. He made it seamless for us and accommodated our time line. Also since we were in the process of a move, the doors were open and it was hot and humid upstairs where he was working. Conditions were not ideal all…
Quincy and Chad were kind and professional. They did an excellent job cleaning my 3 rooms of carpeting.
Maikal was very professional and kind. He did a fantastic job. Excellent customer service. Thank you so much for a job well done!
Missed areas, didn't get the edges of carpet. Dont want to leave a bad review, he tried. I been a customer for over10 years. He's been on the job only 3 mths. Prefer to encourage during the learning process
I have used them several times, and once again he did a great job and made sure everything was done just the way I wanted. Very sharp, really professional. Highly recommend!
Very professional, polite and certainly through in the job he did. I am very happy with my Very clean carpets.
These two men were exceptional, exceeded my expectations. They were professional, proficient and worth my time. I would highly recommend them no questions asked, they took their time to make sure every piece of furniture and the carpet was clean. They are a assets to your company.
He was respectful, professional. Did a great job. In cleaning my stairs and it was quick process.
Thomas was great did a wonderful job plus being polite
Thorough job and knowledgeable tech
Thank you Marcus!
Edward and Stephen were great. Super professional and thorough.
Great Service, Great Personalities, Kind and Friendly. Highly Recommended and Very Appreciated!!!!
Edward is amazing! He did an incredible job!
Very professional and gets job done in a timely manner definitely would recommend to family and friends!!!!
Yes the guy was very detail & understanding of the Cleaning I wanted done
Carpets look great 👍 very nice technicians
Technician Maikal came in, looked at the areas, explained what he was going to do and proceeded with doing. It didn't take him very long, very professional. We had everything moved aside or picked up off the floor so he can get right to it. Got the job done. Thank you very much.
Very professional, great job
Daylon was thoughtful about his work and where there were bad stains he did a great job and removed 95% of the stains. Very respectful and pleasant to work with.
Marcus was professional, courteous, and did a great job cleaning my rugs.
Extremely satisfied with there attention to detail
Thomas did an outstanding job job and provided great customer service. He answered any questions that I had and I am very satisfied with his service. Please give him a raise and recognize him for me. Again Thanks.
Had Stanley Steamer come out to clean our carpets. Mike was great..on time, courteous and professional Did a great job and in a timely manner Would definitely recommend them.
Fair, friendly, and professional No pushy salesmanship which is much appreciated for a pensioner on a tight budget . When I can afford to I will definitely reach out again
The young man did a good job , but the deodorizer was not worth it. I could barely smell the deodorizer, and he came and put more down, but We still could not tell the difference. Not worth it!
Edward was excellent at his job! He explained everything thoroughly and made sure I understood each step of the process. I will definitely request him in the future.!
Edward did what he was supposed to do. But now four hours later, much of the carpet is buckling; 3 bedrooms and part of hallway. I now feel we weren't told the whole story of this service. What's the resolution?
Excellent service very professional and I always request the same technician he does an outstanding job
Tia very professional and efficient. He did a great job
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 795 | $170–$390 |
| Upholstery cleaning | 159 | $196–$359 |
| General carpet cleaning | 78 | $170–$359 |
| Pet stain & odor removal | 57 | $203–$385 |
| Area rug cleaning | 39 | $164–$359 |
| Drapes & curtain cleaning | 5 | $207–$366 |
| Mattress cleaning | 5 | $126–$335 |
