How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%88+12.4Replies to reviews 7%91+6.4Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCOREStanley Steemer
Richton Park, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #34Position by Experts Score among all companies we track in this category. of 51 steam cleaning services · 4.9★ from 1,547 Google reviews
Report card
Percentile vs other steam cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.
Reviews for your job
Customers hired Stanley Steemer for 7 kinds of job.
Stanley Steemer for general carpet cleaning
Clear ✕All 78 Google reviews tagged “General carpet cleaning” · showing 40
Thomas did a wonderful job, everything looks and smells wonderful. He was anxious to please, asking how I liked the job he was doing. It was a great job, Thomas!!
Mike arrived ready to start working. He assessed the situation. Informed me of my options and ended with recommendations for taking care of my carpet and when I put in hardwood flooring.
The first time we used Stanley Steemer the gentleman did a good job. This time, the gentlemen did an awful job. There was a new employee being trained and it seems he was not properly taught or supervised. He missed a huge portion of carpet in one room and the rest of the room was not cleaned well. I cleaned the…
Great service.Very knowledgeable and personable Night and day difference
Highly recommend! Jovany did an excellent job! Very professional and knowledgeable!
Edward did a wonderful job, arrived on time, went above and beyond, and was friendly and professional. Thanks!
Daylon was professional, efficient and accommodating! We'll definitely call Stanley Steemer and ask for Daylon again!
Service person today was demonstrated excellent customer service! Very attentive to details; and always checked in if unsure about situation or service status. Need more customer conscience professional workers~
Kailyn was on time, pleasant, accommodating and very hard working. Anything we ask of him he was accommodating. Will ask for him on next visit:) :) 😊
The technicians were amazing. Very friendly. Keontae was amazing. He should be promoted
Thomas was very thorough and explained how the process works!
Quincy & Damon were very professional and polite. Quincy explained the process before getting started and listened to my concerns. I appreciate the time & care they took in cleaning. Great job!
Stanley steamer did an excellent job on our carpets!
⭐⭐⭐⭐⭐ Excellent Carpet Cleaning Service! I couldn’t be happier with the results. Anthony arrived on time, was professional, courteous, and took great care of my home throughout the entire process. My carpet had several stains and high-traffic areas that I thought would never look clean again, but they were able to…
Keonte was very friendly and professional. Did a great job cleaning and let me know about discounts when you add more areas so I ended up adding on the stairs to be cleaned and it all looks excellent!
Kaiden was super kind and helpful and did an amazing job cleaning our carpets. Everything looked great afterward! He worked quickly and he was good about working around my kids while he was here which I appreciated so much. Overall a really easy, positive experience!!
Mike was very nice, knowledgeable and though. He is the only one I want to clean my carpets
Awesome service! Highly recommend!
Charly was very polite, efficient & knowledgeable. I would have him clean my carpets again! I would recommend him for service!
Keontae did a really good job, was very respectable and answered all of my questions. Keontae was very professional & gets A+ rating.
Both technicians did an amazing job cleaning my carpet and my furniture. They took their time to clean and we are a satisfied customer.
Keontae and Edward were kind, thoughtful, knowledgeable and exceptional workers. We would love to have them come back when we need them! Stanley Cleaners should be proud that you have them employed.
Great job. Very courteous and respectful. That is why we have always used Stanley Steamer.
Great job. Very professional.
We are pleased with the service and care we received from Stanley Steamers and our tech Gabriel.
Kaiden was absolutely AMAZING and did a wonderful job. Very nice and professional young man. Very knowledgeable with the services too. My carpets look spectacular! Happy Customer! THANK YOU KAIDEN
Good job, my carpet looks great. Very nice service person..
Frank was very friendly and knowledgeable, highly recommend.
Gabriel was fantastic. Extremely satisfied with our service!
Gabrielle did an excellent job at my home. I highly recommend him to do any cleaning for the home.
Isaiah was extremely courteous and professional. He came into my home well prepared to do his job. He made sure to take care of all the things I asked him to and then he went further so that the job was perfectly done. I give this young man the highest rating that can be given.
Gabriel was nice and efficient. I’m satisfied with the job he did.
Kaydon, the technician hat came today was excellent. He made my carpet look brand new. He was friendly, polite and had a attitude working. I would like to request him again
Very professional job by Kayden , appreciate his explanation of work being done and presenting the 1 year program
I was very pleased with my services with Stanley Steamer. Gabriel did a phenomenal job cleaning my carpeted staircase which tracks heavy traffic as well as my family room. He was efficient and pleasant. Got the job done in no time! I will be using Stanley Steamer again!
Kaydon was professional and friendly. He did a wonderful job and was in and out quickly, definitely would recommend!
Charly the Serviceman was Exceptional! He arrived Exactly when he was scheduled to , he was professional , knowledgeable, and respectful, which is Great. He cleaned The Ceramic tile in 3 different areas , and the Carpet in 3 areas .He explained everything that he was going to do in a manner that was easy to…
Excellent Customer Service.
Caden did an excellent job! Very informative and also had me to inspect each area as he completed them. I had my living room dining room and stairs treated.
Thomas provides great customer service and is very knowledgeable about getting out stains in light carpet! My carpets are white and with heavy traffic in some areas, they now look like new! My carpets are ready to entertain the family❣️
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 795 | $170–$390 |
| Upholstery cleaning | 159 | $196–$359 |
| General carpet cleaning | 78 | $170–$359 |
| Pet stain & odor removal | 57 | $203–$385 |
| Area rug cleaning | 39 | $164–$359 |
| Drapes & curtain cleaning | 5 | $207–$366 |
| Mattress cleaning | 5 | $126–$335 |
