Experts Reviews · Company report
Stanley Steemer logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%87+21.1Value 14%88+12.4Replies to reviews 7%74+5.2Craft & service penalty76−2.4Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Stanley Steemer

San Anselmo, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #60Position by Experts Score among all companies we track in this category. of 71 steam cleaning services · 4.9★ from 744 Google reviews

Report card

Percentile vs other steam cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Stanley Steemer is better than 90% of steam cleaning services.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Stanley Steemer is better than 87% of steam cleaning services.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Stanley Steemer is better than 76% of steam cleaning services.B
76
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Stanley Steemer is better than 88% of steam cleaning services.A
88
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Stanley Steemer is better than 100% of steam cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Stanley Steemer is better than 74% of steam cleaning services.B
74

Reviews for your job

Customers hired Stanley Steemer for 8 kinds of job.

Stanley Steemer for carpet cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.16
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.81
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$176–$435
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “Carpet cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 7
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.92%

All 16 Google reviews tagged “Carpet cleaning”

Davida day ago★★★★★

Fast and professional, the carpets look great

Paid $200–250Reasonable priceCarpet cleaning
MichaelLocal Guide · 100 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

09-26-2026 Joseph showed up at my house like a Superhero and eliminated all the pet odor problems I had from a stray cat that got lost in my house for a few days with no litter box. He's a carpet cleaning expert and was perfectly professional and polite. The truck was parked backwards in my driveway and has every…

Reasonable priceCarpet steam cleaningGeneral carpet cleaningCarpet cleaning
M2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Absolutely phenomenal job!! They got stains out that I didn’t even think would come out. Super professional, efficient, friendly, and knowledgeable! Would definitely recommend to anyone looking to have their carpet cleaned.

Paid $450–500Reasonable priceCarpet steam cleaningGeneral carpet cleaningCarpet cleaning
CassieLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

A fabulous second experience with Stanley Steemer. Omar and Isa arrived barely 30min after I booked the service! They were kind, courteous, and extremely quick. The sofa and rug look like the original stock photos again, thank you!

Paid $400–450Reasonable priceCarpet steam cleaningGeneral carpet cleaningCarpet cleaning
Sofia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We recently had our carpets cleaned by Roberto, and we were thoroughly impressed. He was friendly and knowledgeable, and he answered all our questions. The carpets were cleaned within an hour and a half, and they came out beautifully. We have two dogs and a lot of traction on our carpets, so they were quite dirty…

Paid $400–450Reasonable priceGeneral carpet cleaningCarpet cleaning
Mendy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Omar and William did GREAT WORK! I had both bathroom tile floors cleaned and oh my what a difference. Thank You. They also cleaned the carpeted stairs and bedroom. Both look great. The couch and rug look brand new. Thanks Omar and William. Both man where very polite and careful with my stuff.

Reasonable priceUpholstery cleaningCarpet cleaningArea rug cleaning
Erica4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Marcelino is THE best! Thanks for doing a most awesome job!!!

Paid $500+Carpet cleaning
Celia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I want commend Omar and David, they were puntual, reliable, courteous and work as a team. They clean my carpet and did an excellent work.

Paid $300–350Reasonable priceCarpet cleaning
Jennifer1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Marcelino did an excellent job cleaning the carpet in my son’s room. The carpet was pretty soiled and had a smell. After Marcelino cleaned the carpet, the smell disappeared and the carpet looks like new. He was very efficient and very thorough with his work. Thank you so much!

Reasonable priceCarpet cleaning
Linda8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Juan and Roberto arrived at the earliest point in the scheduled window. They were courteous and reviewed the work to be done and pricing. Work was done efficiently and to a high standard. Could not have been a better experience!

Paid $500+Reasonable priceCarpet cleaningArea rug cleaning
LucyLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Kyle Jensen arrived right on time - we didn’t wait at all. He did the absolutely best job we have ever had on our carpet! There were stains from years ago that previous cleanings had not removed and they are gone! All gone! We will request Kyle for all future cleaning projects - we’ll wait until he’s available.

Paid $500+Reasonable priceCarpet steam cleaningCarpet cleaningPet stain & odor removal
Olivia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Marcelino and Walter from the SF location were incredible! My second year in a row utilizing them to deep clean the carpeting at my event venue. They are incredibly personable, take great pride in their work, and left our carpeting looking and smelling unrecognizable. 10/10 would recommend. I have used other service…

Paid $500+Great priceCarpet steam cleaningGeneral carpet cleaningCarpet cleaning
Sabrina6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Juan and Roberto were very punctual and provided good service. I would use Stanley Steemers again.

Paid $200–250Reasonable priceCarpet steam cleaningCarpet cleaning
Wilma1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent work! The house is totally clean now. It’s a joy!

Paid $500+Not sureCarpet steam cleaningUpholstery cleaningCarpet cleaning
BillLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Omar and Marcelino showed up today and performed a miracle on my carpet, an oriental rug and my bathroom tile floor. These guys were on time and professional and super friendly. I highly recommend them!

Carpet steam cleaningCarpet cleaningArea rug cleaning
Gracea year ago★★

Rating only, no written review.

OverpricedCarpet cleaning

Price

$406+34% vs typical steam cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 15%Reasonable 75%Overpriced 5%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Carpet steam cleaning154$176–$397
General carpet cleaning137$164–$353
Upholstery cleaning59$196–$371
Area rug cleaning49$164–$440
Pet stain & odor removal29$207–$404
Carpet cleaning16$176–$435
HVAC duct & vent cleaning11$614–$1.1k
Flooring4—

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