Stanley Steemer
Smyrna, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #218Position by Experts Score among all companies we track in this category. of 245 carpet cleaning · 4.8★ from 1,588 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for area rug cleaning
Clear ✕All 76 Google reviews tagged “Area rug cleaning”
Quick efficient service and a clean beautiful smelling area rugs.
To prepare for listing pictures, we hired Stanley Steemers to clean the carpet in 4 bedrooms + 1 bonus room and one area rug. Two of the five areas are heavily used, and we do have one four-legged family member, so we expected to see a pretty noticeable difference after. The two gentlemen arrived on time and were…
I am shocked at the best professional service received in a long time! From making the decision to call and explain our needs, the entire process was easy and completed within two days…it could have been next day! Liza was the first contact and offered reassurance the Service Specialist would provide quotes for…
Mr Wyatt was professional and tried to remove heavy traffic areas. I had to help move some furniture because he had no help. Concerned about the appearance of traffic areas I went back over the areas using resolve pro. I was able to get up more stains. Will try a different service in the future.
They kept me informed of when they would arrive and we're very courteous, knowledgeable, and professional.
Two techs came to the house. They were friendly and professional (Devone and Matt). Will use Stanley Steemer again.
Good working team! Friendly and very efficient. Will schedule again.
Thomas was very kind, knowledgeable and helpful explaining all the ways to treat the rug and chair. As well as how to take care of it afterwards. Highly recommend!
I love Stanley Steamer! Wonderful customer service. The technicians were professional and treated my home with respect. The furniture and carpet came out clean and fresh.
Dylan and Chris are fantastic. They took the time to correct a problem and explain everything very thoroughly. Admittedly I almost gave up on Stanley Steemer but they renewed my faith!
Caleb and Adam was very friendly and informative- they educated me on future services and recommended additional services, because of them I will be using Stanley Steemer again
Amazing service & Results!! Scheduling was easy with immediate availability; scheduling was confirmed with technician arrival updates via text and phone. They were fast, neat and very informative for ongoing results- Thomas & Seth were a great team -everything looks and smells like new-thank you!!!
These two guys were competent. They were very generous with their different offers of what to do including what not to do and they were just a breath of fresh air. If I have to call you again please send them back because they were just wonderful. Thank you so much for sending them
Elijah and Marcus did a great job on my area rug, my tiles and grout. I think I will like the new color on the grout. I had never thought of doing that, so was glad they made the suggestion. They clean as they go and left everything back in place. They were very professional, polite and personable. They are great…
Two guys showed up and did a terrific job. We had two sofas, three chairs and three area rugs cleaned today.
Very courteous service men. Nicely done cleaning and delivery back to my house. Price is steep, but service is good. Would be 5 stars of the price was a little more down to earth. Look for coupons. There are lots for 10% or more off.
These gentlemen were extremely professional. They did a fantastic job. Rick and Ricky are certainly very thorough. Everything feels so nice and clean!!!!
Great people, very friendly. I will use the Steamer again.
Dustin & Tyree were Amazing!! They were so professional and courteous. Did a Fantastic job on my carpet
They do a great job.
Nolan did a great job with the areas that he cleaned for us. He was very professional and he asked specific questions about what we expected. He was respectful of our property. Great job
Great experience with Stanley Steamer. Will use again. Sent out carpet for deep cleaning. The carpet was in really bad shape after first cleaning. They took it back did it again and it was perfect. The drivers Tabitha and Jamal put the carpets in place. Job well done.
Our service technician was excellent, knowledgeable and a fabulous job
My family owned and operated a carpet and upholstery cleaning business for over 40 years so, I know a little about carpet cleaning. When we moved to our new house, I had them come clean the carpet that was already in the house even though we were going to replace it pretty soon after. They did a great job and took…
On time, did a fantastic job. I’ve used Stanley Steemer for over 30 years and they are the only ones I’ve been satisfied with. Their stain removal and sanitizing and protection treatments are worth the extra cost. Never disappointed.
The men who came to do the work were lovely, my issue is with the sales person/dispatcher and the policies and procedures of the company. My assistant called SPECIFICALLY to have pet stains removed from carpets. The price was given for four rooms. However, when the cleaners arrived, I was informed the pet…
Courteous,on time and professional
Quick cleaning and scheduling. They got out pet stains, kid candy stains, and high traffic shoe areas. Friendly and kind service.
Tabitha and Noah were excellent. They did their work so thoroughly and completely. Most important, they were so courteous and pleasant. I will use Stanley again AND will ask for Tabitha and Noah!
It looks, AMAZING!! Thank you!!
Excellent cleaners smells wonderful thk u
Tabitha explained everything she was going to do. Made suggestions for treatments based on the condition of my carpet. Was respectful of my belongs and did everything in a timely manner. I hope I have her for my next cleaning.
Worst decision EVER !!! I Sold have rented my own...or went to Dollar Tree and bought some carpet cleaner...after taking my $146 dollars...cleaning agent explained that they can't do anything about the carpet coming clean ..call customer service and the rep explains that we can't guaranteed cleaniness...WHATTTT .so…
Stanley Steemer did a beautiful job of cleaning my oriental rugs. The pick up and delivery men were professional, prompt, friendly with my dog and me, and they took time to ensure that everything was placed in its proper spot. The results of my beautifully cleaned rugs made me a very satisfied customer.
Outstanding job. On time, as always a professional and attention to detail
I'm a fan. Super nice guys who worked around our crazy work from home schedule to get the job done. Will certainly use them again.
From making reservations for service to the two young men cleaning carpets…. service was excellent
Great job on some pesky stains.
Our technician was very professional and courteous. He was quick and did a wonderful job. We will have him back again when needed.
Technicians were professional, courteous, and knowledgeable. I would highly recommend them and will definitely use them again.
Tucker was great! I had just scheduled an area rug cleaning but when I said I had wanted to get some carpets cleaned and he was able to go ahead and take care of it then —saving me the time and headache of having to schedule the work and find another day off from work.
They were efficient and friendly
The service was a great value, very timely(my rug is very thick wool) and returned like new. No more pet odor!!
Caleb and John were great . Professional and honest and knowledgeable.
Initial interaction with the team picking up our area rugs was great! They were able to move my area rug from under our bed with no damage.
Blaine & his partner did an excellent job cleaning a 9x12 area Turkish carpet that I have enjoyed since 1993.
The guys were professional and quick. I can’t tell until the mattresses are entirely dry if the odors are gone but they appear to smell great now.
Very courteous and conscientious. Will definitely ask for Cody and his brother next time
Very efficient & professional technicians.
Entire experience was GREAT! All the technicians that I worked with were very professional and careful. Had 4 area rugs cleaned for the first time in probably 15 years and they came back looking brand new! Would definitely recommend!
The technician was exceptionally friendly and got the job done quickly. I will definitely be calling again.
Rug was picked up and also delivered at the specified times. We have always been satisfied with Stanley Steamer’s quality service.
Very efficient and knowledgeable guys. Did an excellent job.
Dude that cleaned my carpet was super cool and brought good energy into my household. Would most definitely recommend this service to friends and family.
I'm very pleased with Stanley Steemer's work. My sectional, carpets, and rugs have been revived! Even pet stains and odors are gone. The technicians were professional and knowledgeable. Will definitely use again!
Stanley Steamer picked up our oriental rugs, cleaned them, scotch guarded them and returned them on the day promised. I highly recommend them and their services.
Scheduled service was between 9am and 1pm, received a call at 2pm stating they were running late (really), said they would arrive at 2:20pm. Arrived at 2:50, 10 minuets to clean one 8x10 area rug, $160, and the rug still has traffic soil.
So professional, friendly, hard-working and communicative. Thank you Stanley Steamer!!!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 355 | $170–$371 |
| General carpet cleaning | 262 | $170–$340 |
| Pet stain & odor removal | 139 | $153–$366 |
| Upholstery cleaning | 115 | $189–$377 |
| Area rug cleaning | 76 | $176–$453 |
| HVAC duct & vent cleaning | 45 | $497–$1.1k |
| Carpet cleaning | 36 | $170–$347 |
| Flood restoration | 5 | $188–$614 |
