Stanley Steemer
Smyrna, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #218Position by Experts Score among all companies we track in this category. of 245 carpet cleaning · 4.8★ from 1,588 Google reviews
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Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for carpet steam cleaning
Clear ✕All 355 Google reviews tagged “Carpet steam cleaning” · showing 200
Old school deep cleaning is always the best end results nobody do it like Stanley Steamer thanks again 4 the outstanding job
Very knowledgeable about the service I was getting and I was able to add additional service on the same day. They was able to give information and explained other services that I could benefit from. They covered and protected everything in the pathway. Also cleaned up before leaving.
The gentlemen who cleaned my carpet were incredibly kind, professional, and thorough! 😊 They explained everything clearly and did an excellent job. What I have seen so far—especially the stairs—looks wonderful! ✨ They were also able to resolve several stains left behind by the previous renters, which was a huge…
Great service
Excellent service and amazing results. The guys were great.
They did an excellent job!!
Craig and Christopher (Smyrna location) just did three rooms of carpet and it was well done. They showed up on time, were very efficient, thorough and left no mess. Many thanks!
They did a great job as always. They were very friendly and got the j9b done in a timely manner.
Service job was great, workers were good in explaining their services also friendly and professional.they did two bedrooms and bathroom tiles cleaning.
Eric was friendly, professional, and able to answer all my questions.
Very professional and knowledgeable.
I rely on Tabitha who always provides excellent and friendly service.
I was extremely happy with the quality of work that your technicians did this morning at my home in Spring Hill, Tennessee. They showed up on time exactly when the appointment was and worked very hard. How important it is to protect my family cleaning my carpet in two bedrooms.
Never will I use them again. They wanted me to add the more upgraded package. Then I did. They were there for 30 minutes as they told me to run and get fans. They left and the floors were not even damp or cleaned. I called and they said a manager would call me. Still havent heard and called 5 times. Same story. Been…
Marcus from the Smyrna location did a great job! He was professional and friendly. Def recommend!
Great team and great job!!!
Fantastic experience! The guys showed up on time, and were friendly. They completed the job quickly and efficiently, ensuring I knew the process, as well as how to care afterwards.
We needed a last minute move out cleaning and these guys were in and out and the carpets looked awesome!
Dylan was super knowledgeable and really took the time to explain the process. Isaiah put some elbow grease in the stains we had. I am a happy customer and will be using them again.
The guys who cleaned my floors were awesome and did an incredible job. We added my kitchen tile floor to what they were doing already and it is beautiful. They were so nice and friendly. When I call Stanley Steemer back for another job which I will, I will request them.
Dylan Banks and Derrick Gaither did a great carpet cleaning service for tough stains and odors. Very efficient and knowledgeable.
I can’t speak to whether or not they do a good job cleaning because they never made it to my appointment. Given a time of 9 AM to 12 PM as an arrival window, I received a call at 11:30 AM saying they were running a bit late and that I was the next job. At 2 PM when I called them for an update, they had left the…
Dylan was great. He was helpful and knowledgeable. Very neat and organized. He did a great job.
Carpets appears to be clean, but the edges were not vacuumed or cleaned. This was a move in clean so there was many years of dust and debris on the carpet, none of which was vacuumed or cleaned. I am disappinted in the quality of clean and would not use them again. Their remedy was to send someone out to clean, but…
The Stanley Steamer crew did a good job. Very professional.
Tabitha & Nick were prompt, professional, and did an excellent job!!!
Excellent customer service and the young men was very professional in their dress and how they conducted business
The services were professional and efficient.
Great attitudes!! Very helpful!!! And a wonderful clean
Mathew and Derrick were very professional and informative of services available with prices. Old carpet with many stains but they managed to make it look much better removing many, not all, but many stains. I was very pleased with the end results. The only negative comment is that the two top steps had water when…
Dan and Dylan did a great job! Very professional and explained everything before beginning the service. Highly recommend!
Stanley Steemer did a great job with my carpet (tech- Thomas). I was totally satisfied. Great information given before the process began and followed up with specific directions about the drying afterwards.
Great job on old carpet that I didn't have high hopes for. It looks much better. Great interaction and did well with keeping on the loop and setting expectations.
Excellent, quick service.
I was very pleased with the job. Two guys cleaned carpets in 3 rooms and a love seat for me. They were friendly, worked steadily, and did a better job than I expected. It was a good experience for me so I plan to use them again.
Loved the guy Matthew Elkin who did our carpets- very knowledgeable with exceptional people skills- look forward to using more of his services- Kay Callahan
Markese and Monterius did an amazing job! They were able to accommodate a last minute request and they were so fast! 10/10
My carpets were dirty!! Guys did an awesome job as usual! Very pleased.
I’ve been utilizing Stanley Steemer for 15+ yrs in whatever State we resided in. I’ve yet to have a bad experience. Currently awaiting my floors to dry, but I’m certain I’ll be pleased. Great customer service, great employees. See you soon enough.
Excellent job as always!!
Craig and Jorge did our duct cleaning as well as carpets and upholstery. They were on time and worked hard all day. Everything turned out great. Highly recommend!
Thomas and Prince were very nice and very professional and went over and above when they were here
Excellent service and very friendly people to work with. Thank you.
They worked very hard and were extremely courteous, and my carpets look fantastic! I would recommend Stanley Steamer to anyone for great carpet cleaning! Also made my sofa look like new!
Very knowledgeable through the whole process
The cleaning went well. We are pleased with the process, timeliness, and results.
The crew was polite, the carpets weren’t cleaned when they left tho. The spots are still present. Also they didn’t move small furniture pieces to clean under them. All in all, I feel like the amount I paid these should have been taken care of.
These guys were great, they did a walkthrough before starting, explained the costs and almost sold me a vent cleaning but the wife runs my household. Four bedrooms, hallway, and a theater room. 1 1/2 hours. And they showed up early and were gone before the original appointment time.
My service was great. My carpet looks great. The guys were professional and polite. Cost was reasonable.
These two men were nice. Considerate and polite. I have used Stanely Steamer for 45 yrs. I have never encountered what I did today. They could not tell me why you charge more for area rugs than wall to wall carpet….even though it’s the same carpet cut down and bound. 130.00 for 3 rooms vs so much a square foot. The…
Great job by two very pleasant young men!
The guys that showed up were super friendly, supper nice. They did a fantastic job and were professional through and through. The carpet looks and smells great. I think we are now a Stanley Steamer family from now on. Thanks again!
Dylan and Brody did an amazing job ! Even better than I expected . Highly recommend
Craig and Craig did a Great work on getting pretty much every stain in our carpet. And quick too. Within an hour for 2 rooms, stairs and hallway
Chris and his team were awesome. Best cleaning I have ever had from Stanley Steemer. Very nice and explained everthing.
Two guys showed up, one named Marcus and I cannot remember the other one’s name, but they were very nice and did a great job cleaning my carpets
Service was great and we would definitely use them in the future!!
I love Stanley Steamer! Wonderful customer service. The technicians were professional and treated my home with respect. The furniture and carpet came out clean and fresh.
Dylan and Sonny took great care of us from start to finish. Advance communication on arrival time and what to expect, a thorough walk-thru upon arrival to inspect cleaning needs and recommendations (including for our life with pets!!!), status updates during cleaning process, a post-clean walk-thru to ensure…
Chris and Ricky did a great job! Our golden retriever sleeps in our room and was in need of a good cleaning. The carpet looks good as new and smells amazing. Chris and Ricky were very efficient and informative and made our carpet look good as new!
Very professional, they went above and beyond. There were so many spots, and they got all of them out. Dylan and Travis were fabulous! Explaining the process, asking if I had any questions, the cleaning, and making sure I was happy with it. The whole job was awesome. I highly recommend, this is my second time…
Dylan and Craig K. were great. Dylan throughly explained the process to me and was very friendly. They did an excellent job cleaning the carpets for my move out! Stanley Steemer was also very flexible for me in the morning when there was a scheduling conflict on my end. Will definitely use them again!
Dylan and Chris are fantastic. They took the time to correct a problem and explain everything very thoroughly. Admittedly I almost gave up on Stanley Steemer but they renewed my faith!
Excellent job!
Great job cleaning my carpet, dog pee stain and smell is all gone!
The guys were great! Very efficient and effective. Our carpet look great and they clean the big sectional very quickly and nicely. Great experience
I had an excellent experience with Stanley Steemer from start to finish. They actually arrived early (which was a great surprise) and got right to work without wasting any time. From the moment they walked in, they were professional, respectful of my home, and Chris and Marcus clearly took pride in what they do. My…
Carpet looks great. Great interaction with the team. Very happy.
Filled out the online request form at 8am and they arrived just a couple hours later. I was thrilled to get same day service. And even more thrilled that they got the 10 pet stains out of our playroom carpet after our elderly dog went on a rampage last night.
Caleb and Jorge did a great job. I recommend them, they were courteous and went the extra mile.
Such great service and results! Stains gone, carpets look like new.
Chris and Dylan did a great job. Professional and thorough. Highly recommend!!
Stanley Steamer us great in service and cleaning. Very pleased as I expected. I have used you all four years ago and git the same efficient and quick cleaning services. Price was reasonable. My carpet and upholstery has been greatly restored considering its age,Thank you Rick and Seth great customer service.
Dylan, service specialist was fantastic.
Elijah and Marcus here very professional very friendly young men they did a wonderful job on my carpet. I'll ask for those two again when I have my carpet cleaned again.
I have been using Stanley steamer for many years and the young men who came today did an excellent job. I highly recommend Stanley steamer.
They were so professional and a joy to do business with. Very knowledgeable about carpets and particulary great about getting out stains that I thought would never come out. Very happy with their service!
Stanley Steamer did a great job! Didn't take to long very professional. I will use again.
Both technicians Dylan and Dallas were very polite , efficient and professional. They carefully explained the cleaning process for each room. Thank you, Lida Holmes
Dylan and Adam did great job on our 3 rooms of carpet. Really nice people!
I have had better experiences with this company in the past then I had on this occurrence things were just not claimed to the quality that they have provided in the past
Stanley Steamer provided great service today, cleaning my carpets very thoroughly ! The guys were very nice too.
Dillon & Chris came into my Home w/ SMILE & Eager to Ready to take care of business. They were Professional, Courteous, Respectful & Did an Absolutely MAGNIFICENT & Efficient Job. Thank You Stanley Steemer for hiring such GREAT Human Beings & to work for Your Amazing Company!!!🤗🙏🏾🌻
Amazing service, they were fast, communicative and efficient. They also wanted to show me how to get the best deal for the work I had done. Would recommend Stanley Steamer to anyone
The pickup for my oriental rugs went smoothly. Both technicians were extremely professional and polite.
My two technicians were great, they had such an amazing personality. I would definitely recommend Stanley Steemer.
Fantastic work- my 25 yo carpet looks brand new. Very professional, friendly, blending quality and speed!!
The guy who came today did absolutely amazing my carpet looks so good he was able to pull up almost every stain. Thank you so much for your services
Prompt, efficient, careful with my home, excellent service.
Excellent service. Knowledgeable. Fast and friendly. Able to provide service day of request. Very happy with the results.
Caleb was very friendly and prompt and efficient. Great communicator and I appreciate the amazing job they did!!!
Excellent service, professional and efficient! They made the process painless. Thank you.
They did a phenomenal job!! I can't believe how great my carpets look!
Tabitha and Ricky did a great job explaining their process in advance. They did some extra furniture moving for me and explained what we needed to do once they completed the work. This is the first time we is company, but will definitely use again. Great job!
These guys were amazing there were in & our within a hour & the carpets look great & smells great!! Great job guys!!
Love this company and have only had fantastic experiences.
I had my two houses air ducts and dryers cleaned, plus one house had the carpets cleaned and deodorized. I must say that I am super impressed with the professionalism of the two sets of men who came here. They were so nice and answered all of my questions.
Excellent!
Didn’t exactly love that the tech was vaping in my house the whole time. Also added the shower stall option day-of, which might have made them not do the best job. I had to do most it myself when they left. Carpets look great though. Updated to add: although your response is a pretty good look for the company, I’ve still yet to be reached out to.
1st time using Stanley Steamer and I’m extremely impressed! The technicians were great! They explained the process and did a great job. Highly recommended!!
Dylan and CJ were awesome to work with! Great communication throughout every step and went above and beyond to remove slime that our kiddos managed to get in our carpet. Would highly recommend
Caleb and Jorge worked efficiently and were knowledgeable. They suggested what was best for our house without being pushy. I will definitely use them again.
Dylan & CJ were very professional and proficient!
Fast and efficient!!!
Extremely nice and professional
The guys were friendly, professional and gave me information which I felt was above and beyond.
Very professional and a great job. Very pleased!
On time, fast, efficient and professional. Thank you!
Punctual, pleasant, and courteous. I will be a return customer. I highly recommend Stanley Steemer.
THE GENTLEMEN WERE POLITE, A PLEASURE AND THEY DID A GREAT JOB. IT’S THE FIRST TIME I’VE USED STANLEY STEAMER AND I APPRECIATE YOUR SERVICE. ISAAC TIGRETT FOUNDER HARD ROCK CAFE AND THE HOUSE OF BLUES JUST MOVED TO NASHVILLE.
Techs showed up on time. They did a great job for us. Worked within the time frame I needed.
They did a great job!!! Tabatha and Marcus were very friendly and efficient.
Tim and Bill are very professional and understanding what the client is looking for they done a great job… I would recommend them to any customer looking for service
My carpet has never been cleaner. The techs were very knowledgeable. They were very pleasant to work with
My carpets are old, so I wasn’t expecting miracles. After the first cleaning, I honestly didn’t notice much improvement, and there were even some black lines afterward that hadn’t been there before. However, I really appreciate that Stanley Steemer sent someone back out at no additional charge. Tabitha and Nathan…
Professional and friendly. Thoroughly explained what they were going to do and what to expect. I will definitely use them again.
Great service from Stanley Steemer today, carpet and stairs, friendly, professional, prompt, all around great service.
Very professional. Respectful of property.
Great, friendly service!
Theo and Jordan were amazing and so efficient!
Jorge and Marcus did a fantastic job. I highly recommend. They were friendly, on time, careful and speedy.
Great service and great response time. I set the appointment for carpet cleaning early morning and the guys were on time and professional later that evening. My carpets look like we just moved in and the professionalism was top notch. Will definitely use them again, just wish the pricing was based on square…
Had an AMAZING service with my crew they were very direct about what carpet cleaning services they recommended and expectations were met and they were quick yet very efficient really love that they didn’t try to sell you a bunch of stuff you don’t really need just provide an awesome service
Beyond expectation! Polite and well qualified Will request these 2 service men again
The sales person stated that they would allot 30 minutes to clean my carpet. Spent a great deal of time trying to to sell other services. I feel that the stain in my carpet could have been removed with more effort.
They were super thorough and very kind and careful.
Jorge and Kirk were the best! Very professional and thorough with the process before starting the cleaning! My carpet looked as good as the day I moved in!!!! I would highly recommend these two gentlemen!!! They made sure I was satisfied with the cleaning before leaving and made sure I had everything I needed to…
Thank you for cleaning my carpet. After having 3 dogs, Stanley Carpet Cleaning did a great job with my floors. I will call them again to clean my other 2 bedrooms. Satisfied Customer
Shout-out to Stanley Steemer. Super polite, worked fast, and our carpets look way better than I expected. No hard sell, price was fair, and he cleaned up everything before he left. If you need a solid carpet clean, he’s your guy.
Marcus and Jorge could not have been better! They worked hard and were wonderful at getting the job done! I appreciate them so much!
Maurice did a great job. He was helpful, quick and very efficient. Very happy with the results.
My 10 year old carpet looks brand new. Very nice and professional service!
Looks good. Service was good. The job was well done and Maurice was efficient. Thank you
Highly professional company that does what they say and help keep our home in clean, hygienic and tidy. I could not rent the kind of equipment they use plus they are very knowledgeable about cleaning carpet, furniture and wood floors b
Kirk & Mark were great! Vert professional yet friendly. Also very efficient!
I can’t lie, my first experience this time with Stanley Steemer was not great. In fact, they had to come back. But they did so for free and David and Thomas were absolutely amazing. They went above and beyond to make everything great. They were friendly they were professional. I was so impressed Totally canceled out…
Elijah came and cleaned the hall, living room and bathroom, he also allowed us to add a rug when he got here! He was fast, efficient and very nice and professional! Thank you for all your hard work!!
My experience with Maurice was fantastic from start to finish! The carpets look great! And offering appointments on a Saturday was an added bonus!
Guys were awesome, friendly & very respectful-they did an awesome job
Great experience! Couch looks brand new! Theo and Jared were fantastic and super knowledgeable on the services you offer!
Tabitha and her partner did an amazing job!!! I've been using Stanley Steemer on my rental properties as well as my own home for years. They always do an excellent job, This reason why I continue to be a loyal customer is because of their fabulous employees like Tabitha and great customer service!!!
Very good job. Will use again
Very very kind and considerate!! Both guys! Both did a great job !!
Great job, super friendly technician, will use them again! Unbelievable results!
Great job. Professional and did their job with care. Worked very hard and 5 star workmanship for both technicians
First class service
Everything was amazing
Matt & David were very professional & did an outstanding job!! They were quick but thorough. They were very helpful & caring. My rug & chair never looked so good even when I first purchased thrm!
They did an excellent job! Same day service and everything, I’m very pleased!
👏🏼"A hit Everytime!"
Tabitha and Ricky are amazing! Very knowledgeable about carpets, and super conscientious to detail, and takes much pride in doing their jobs! These two work very well together, and I would highly recommend them.
The guys did a great job today and were very detailed. Would absolutely use again if needed.
On time , great job with cleaning our basement carpet , would use again . Good guys
Fantastic work! Great job all around.
Caleb and Marcus were phenomenal! Polite, professional, articulate, funny, oh, and their work ethic was top notch...it was a pleasure to spend the day with them and we even had all our carpets, our furniture and our ducts cleaned as an added bonus!!
Kirk and Thomas did a fantastic job on steam cleaning our carpets. Communication was excellent before, during and after the visit. We added an additional area rug upon their arrival and the process to get the additional cost was easy. I highly recommend using Stanley Steemer!
The men were respectful, professional, good timing and did a great job!
These gentlemen were extremely professional. They did a fantastic job. Rick and Ricky are certainly very thorough. Everything feels so nice and clean!!!!
Awesome job! These guys were great, very thorough and easy to deal with. They went out of their way to make sure I was completely satisfied.
Tabitha done a wonderful job today on our carpets. We will request her again.
Very good
Always great job!! For many years....
Kenneth from the Smyrna location cleaned my carpets. He was on time, professional and attentive. Carpet looks great.
Communication with Stanley Steamer was great & they were very transparent. Special shout to Brian Crooks & Blaine Moore. Such nice guys & very professional. I would definitely want them back! We always use Stanley Steamer for our cleaning needs.
Very friendly crew. Reasonable price. Nice to not feel like I was taken advantage of on pricing. Quick, on time, did a great job. What more can you ask for?
Great employees. Friendly, efficient and did a great job!
They did a great job!! They got up stains I thought would never come up! Very professional and efficient!
Great people, very friendly. I will use the Steamer again.
By far the BEST Stanley Steemer experience we have ever had!!!! Both technicians were excellent !! On time, professional, and the carpets look and smell wonderful! Great Job- Thank You A+
This crew was very professional and courteous!
Jorge and Alvaro did an excellent job! They were extremely knowledgeable, professional and courteous. They made recommendations for my dryer vent cover also. I was so glad that I was able to get my carpet cleaned also since my vents didn’t need cleaning since it’s a new home. That saved me time in taking time to…
The guys from Stanley Steemer were lovely, communicative and fast. I'm pleased with the job and would definitely recommend.
Technicians were friendly, professional. Job done in timely manner.
We always use Stanley when we need our carpets clean. Every time has been great. This time not so much. The guy came in with his flashlight pointing out different colors in the carpet and then wanted us to spend an additional $208 because of the different colors his light picked up. I kid u not they finish my four…
Did a good cleaning in hallway. But there were other areas in bedroom and living room that was not clean well at all.
Cody and Alex were quick and professional as well as super nice. Great job!
Stanley Steemer: your guys was very profession and I can say my wife and I are very the please the quality of work. Our carpet looks great,We will be sure to use too guys again in the future. Thanks so much.
The two men were professional. They did an excellent job beyond normal expectations. Thank you!!
Dustin & Tyree were Amazing!! They were so professional and courteous. Did a Fantastic job on my carpet
They do a great job.
I can’t say enough positive things about my first experience with Stanley steamer. Elijah and Antoni were very knowledgeable and efficient. The entire process took maybe 30 minutes. We were seriously considering ripping up our carpet in our bedroom due to our pets wear and tear and stains. After the cleaning, our…
They w were great
The service was very professional and thorough. The cleaning process was much faster than I expected, and the end result was amazing. My carpet looks like new!
Nolan did a great job with the areas that he cleaned for us. He was very professional and he asked specific questions about what we expected. He was respectful of our property. Great job
I would have liked to receive a call or text, stating an approximate arrival time to my residence. I was well pleased with the services and the technicians rendering the service.
My dog had gotten sick on the carpet, they got it all out! Very nice, professional! Hope I get them again next time we call for service!
Stanley Steemer came did a fantastic job on my carpet the technicians Kiondre and Thomas were friendly, informative and professional. Thanks guys
Having animals can be messy and times especially having a puppy and 2 little dogs. Stanley Steamer did a great job on our beige carpet and animal stains . I definitely recommend getting the sanitizer in deodorizer our carpets look beautiful
Kiondre & Dylan did a fantastic job cleaning my carpet in two rooms of my apartment. They were very thorough, detailed and professional in the job that they performed. They also educated me on how to care for my carpet after cleaning, as well as recommended products and additional services for post care. I highly…
Great service and very professional guys. They cleaned our sofa right up!
Both the crew were very efficient, reasonable price, highly recommended AC duct cleaning, carpet and curtains if family members have allergies.
Wonderful people who do a great job
Nolan and Tyree were awesome. Very friendly, attentive, and knowledgeable.
The appointment was on time, workers fast and great. They even helped with another problem! Thanks
Great experience with Stanley Steamer. Will use again. Sent out carpet for deep cleaning. The carpet was in really bad shape after first cleaning. They took it back did it again and it was perfect. The drivers Tabitha and Jamal put the carpets in place. Job well done.
They explained everything and we’re super quick. Really nice.
Tucker and Tyree were very kind, efficient and answered any questions I had. I also think Tucker went above and beyond in trying to get a red stain out of my grandson's room.
UPDATE: After posting my 3 star review and my frustration, the company called me to rectify the situation! I was also told to call the LOCAL company first to see if they could beat or offer clarification for the national sales. :) THANK YOU!!! That is why I changed my 3 stars to 5! The service was GREAT! The…
The service was exceptional! Keaghan and Johnathan were nice and very professional. It was a quick process and my carpets look and smell great. I highly recommend
The entire process was great. They were on time and the carpets looked great And smelled wonderful afterwards. I would recommend Stanley Steemer to anyone. Great service.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 355 | $170–$371 |
| General carpet cleaning | 262 | $170–$340 |
| Pet stain & odor removal | 139 | $153–$366 |
| Upholstery cleaning | 115 | $189–$377 |
| Area rug cleaning | 76 | $176–$453 |
| HVAC duct & vent cleaning | 45 | $497–$1.1k |
| Carpet cleaning | 36 | $170–$347 |
| Flood restoration | 5 | $188–$614 |
