Stanley Steemer
Smyrna, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #218Position by Experts Score among all companies we track in this category. of 245 carpet cleaning · 4.8★ from 1,588 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for carpet steam cleaning
Clear ✕All 355 Google reviews tagged “Carpet steam cleaning” · showing 60
Old school deep cleaning is always the best end results nobody do it like Stanley Steamer thanks again 4 the outstanding job
Very knowledgeable about the service I was getting and I was able to add additional service on the same day. They was able to give information and explained other services that I could benefit from. They covered and protected everything in the pathway. Also cleaned up before leaving.
The gentlemen who cleaned my carpet were incredibly kind, professional, and thorough! 😊 They explained everything clearly and did an excellent job. What I have seen so far—especially the stairs—looks wonderful! ✨ They were also able to resolve several stains left behind by the previous renters, which was a huge…
Great service
Excellent service and amazing results. The guys were great.
They did an excellent job!!
Craig and Christopher (Smyrna location) just did three rooms of carpet and it was well done. They showed up on time, were very efficient, thorough and left no mess. Many thanks!
They did a great job as always. They were very friendly and got the j9b done in a timely manner.
Service job was great, workers were good in explaining their services also friendly and professional.they did two bedrooms and bathroom tiles cleaning.
Eric was friendly, professional, and able to answer all my questions.
Very professional and knowledgeable.
I rely on Tabitha who always provides excellent and friendly service.
I was extremely happy with the quality of work that your technicians did this morning at my home in Spring Hill, Tennessee. They showed up on time exactly when the appointment was and worked very hard. How important it is to protect my family cleaning my carpet in two bedrooms.
Never will I use them again. They wanted me to add the more upgraded package. Then I did. They were there for 30 minutes as they told me to run and get fans. They left and the floors were not even damp or cleaned. I called and they said a manager would call me. Still havent heard and called 5 times. Same story. Been…
Marcus from the Smyrna location did a great job! He was professional and friendly. Def recommend!
Great team and great job!!!
Fantastic experience! The guys showed up on time, and were friendly. They completed the job quickly and efficiently, ensuring I knew the process, as well as how to care afterwards.
We needed a last minute move out cleaning and these guys were in and out and the carpets looked awesome!
Dylan was super knowledgeable and really took the time to explain the process. Isaiah put some elbow grease in the stains we had. I am a happy customer and will be using them again.
The guys who cleaned my floors were awesome and did an incredible job. We added my kitchen tile floor to what they were doing already and it is beautiful. They were so nice and friendly. When I call Stanley Steemer back for another job which I will, I will request them.
Dylan Banks and Derrick Gaither did a great carpet cleaning service for tough stains and odors. Very efficient and knowledgeable.
I can’t speak to whether or not they do a good job cleaning because they never made it to my appointment. Given a time of 9 AM to 12 PM as an arrival window, I received a call at 11:30 AM saying they were running a bit late and that I was the next job. At 2 PM when I called them for an update, they had left the…
Dylan was great. He was helpful and knowledgeable. Very neat and organized. He did a great job.
Carpets appears to be clean, but the edges were not vacuumed or cleaned. This was a move in clean so there was many years of dust and debris on the carpet, none of which was vacuumed or cleaned. I am disappinted in the quality of clean and would not use them again. Their remedy was to send someone out to clean, but…
The Stanley Steamer crew did a good job. Very professional.
Tabitha & Nick were prompt, professional, and did an excellent job!!!
Excellent customer service and the young men was very professional in their dress and how they conducted business
The services were professional and efficient.
Great attitudes!! Very helpful!!! And a wonderful clean
Mathew and Derrick were very professional and informative of services available with prices. Old carpet with many stains but they managed to make it look much better removing many, not all, but many stains. I was very pleased with the end results. The only negative comment is that the two top steps had water when…
Dan and Dylan did a great job! Very professional and explained everything before beginning the service. Highly recommend!
Stanley Steemer did a great job with my carpet (tech- Thomas). I was totally satisfied. Great information given before the process began and followed up with specific directions about the drying afterwards.
Great job on old carpet that I didn't have high hopes for. It looks much better. Great interaction and did well with keeping on the loop and setting expectations.
Excellent, quick service.
I was very pleased with the job. Two guys cleaned carpets in 3 rooms and a love seat for me. They were friendly, worked steadily, and did a better job than I expected. It was a good experience for me so I plan to use them again.
Loved the guy Matthew Elkin who did our carpets- very knowledgeable with exceptional people skills- look forward to using more of his services- Kay Callahan
Markese and Monterius did an amazing job! They were able to accommodate a last minute request and they were so fast! 10/10
My carpets were dirty!! Guys did an awesome job as usual! Very pleased.
I’ve been utilizing Stanley Steemer for 15+ yrs in whatever State we resided in. I’ve yet to have a bad experience. Currently awaiting my floors to dry, but I’m certain I’ll be pleased. Great customer service, great employees. See you soon enough.
Excellent job as always!!
Craig and Jorge did our duct cleaning as well as carpets and upholstery. They were on time and worked hard all day. Everything turned out great. Highly recommend!
Thomas and Prince were very nice and very professional and went over and above when they were here
Excellent service and very friendly people to work with. Thank you.
They worked very hard and were extremely courteous, and my carpets look fantastic! I would recommend Stanley Steamer to anyone for great carpet cleaning! Also made my sofa look like new!
Very knowledgeable through the whole process
The cleaning went well. We are pleased with the process, timeliness, and results.
The crew was polite, the carpets weren’t cleaned when they left tho. The spots are still present. Also they didn’t move small furniture pieces to clean under them. All in all, I feel like the amount I paid these should have been taken care of.
These guys were great, they did a walkthrough before starting, explained the costs and almost sold me a vent cleaning but the wife runs my household. Four bedrooms, hallway, and a theater room. 1 1/2 hours. And they showed up early and were gone before the original appointment time.
My service was great. My carpet looks great. The guys were professional and polite. Cost was reasonable.
These two men were nice. Considerate and polite. I have used Stanely Steamer for 45 yrs. I have never encountered what I did today. They could not tell me why you charge more for area rugs than wall to wall carpet….even though it’s the same carpet cut down and bound. 130.00 for 3 rooms vs so much a square foot. The…
Great job by two very pleasant young men!
The guys that showed up were super friendly, supper nice. They did a fantastic job and were professional through and through. The carpet looks and smells great. I think we are now a Stanley Steamer family from now on. Thanks again!
Dylan and Brody did an amazing job ! Even better than I expected . Highly recommend
Craig and Craig did a Great work on getting pretty much every stain in our carpet. And quick too. Within an hour for 2 rooms, stairs and hallway
Chris and his team were awesome. Best cleaning I have ever had from Stanley Steemer. Very nice and explained everthing.
Two guys showed up, one named Marcus and I cannot remember the other one’s name, but they were very nice and did a great job cleaning my carpets
Service was great and we would definitely use them in the future!!
I love Stanley Steamer! Wonderful customer service. The technicians were professional and treated my home with respect. The furniture and carpet came out clean and fresh.
Dylan and Sonny took great care of us from start to finish. Advance communication on arrival time and what to expect, a thorough walk-thru upon arrival to inspect cleaning needs and recommendations (including for our life with pets!!!), status updates during cleaning process, a post-clean walk-thru to ensure…
Chris and Ricky did a great job! Our golden retriever sleeps in our room and was in need of a good cleaning. The carpet looks good as new and smells amazing. Chris and Ricky were very efficient and informative and made our carpet look good as new!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 355 | $170–$371 |
| General carpet cleaning | 262 | $170–$340 |
| Pet stain & odor removal | 139 | $153–$366 |
| Upholstery cleaning | 115 | $189–$377 |
| Area rug cleaning | 76 | $176–$453 |
| HVAC duct & vent cleaning | 45 | $497–$1.1k |
| Carpet cleaning | 36 | $170–$347 |
| Flood restoration | 5 | $188–$614 |
