Stanley Steemer
Smyrna, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #218Position by Experts Score among all companies we track in this category. of 245 carpet cleaning · 4.8★ from 1,588 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for general carpet cleaning
Clear ✕All 262 Google reviews tagged “General carpet cleaning” · showing 60
Excellent service from start to finish! The Stanley Steemer team was professional, courteous, and efficient. They did a fantastic job cleaning our carpets, paying attention to detail and making everything look and feel fresh again. The entire process was easy, and the results exceeded our expectations. Highly…
Great Customer Service! Thank you! I am a return customer.
We had an excellent experience with the cleaning, and disinfecting of the master bedroom carpet. This was the first time we actually used a professional extraction company. Dylan and Nathaniel were both very informative, and professional. Don't hesitate to request them, you will not be disappointed. Thanks again!
Mathew and Derrick were very professional and informative of services available with prices. Old carpet with many stains but they managed to make it look much better removing many, not all, but many stains. I was very pleased with the end results. The only negative comment is that the two top steps had water when…
Good working team! Friendly and very efficient. Will schedule again.
Had my Bedroom and stairs cleaned . The 2 young men was informative, very nice and caring of the areas and everything around these areas to be cleaned. They did and excellence job. Will use them again.
Very professional and did an excellent job. I have used your company several times and these two gentlemen did the very best job ever! They are both a wonderful addition to your company!
got off to a rather discouraging start, but everything seemed to work out.
They were professional & friendly...
Chris and Ricky did a great job! Our golden retriever sleeps in our room and was in need of a good cleaning. The carpet looks good as new and smells amazing. Chris and Ricky were very efficient and informative and made our carpet look good as new!
Dylan and Chris are fantastic. They took the time to correct a problem and explain everything very thoroughly. Admittedly I almost gave up on Stanley Steemer but they renewed my faith!
Carpet looks great. Great interaction with the team. Very happy.
Awesome service great service will recommend Dylan he did a awesome job
I had my two houses air ducts and dryers cleaned, plus one house had the carpets cleaned and deodorized. I must say that I am super impressed with the professionalism of the two sets of men who came here. They were so nice and answered all of my questions.
Bill And Bill did a fantastic job on my carpet cleaning this afternoon. I’ve used Stanley steamer for many years and I will continue to do so
Didn’t exactly love that the tech was vaping in my house the whole time. Also added the shower stall option day-of, which might have made them not do the best job. I had to do most it myself when they left. Carpets look great though. Updated to add: although your response is a pretty good look for the company, I’ve still yet to be reached out to.
Very pleased with the cleaning, would highly recommend. Caleb and Noah were exceptional! My carpet looks brand new.
On time, fast, efficient and professional. Thank you!
Stanley Steemer were efficient and respectful. My chairs, sofa, and rug look new again. Well worth it!
Excellent product! Good price too! Very Professional! Will use again!
Thank you for cleaning my carpet. After having 3 dogs, Stanley Carpet Cleaning did a great job with my floors. I will call them again to clean my other 2 bedrooms. Satisfied Customer
I didn't like the idea that you charge so much for service. By using my water and electricity. There should be a charge back to me. For water and electricity used. I was was charge for a very small hallway at the top of the stairs at full price. This was my first time using Stanley Steemer. I'm not sure i will call…
Did an excellent job. My carpets look like new.
Elijah and Chase did a great job with staircase cleaning, carpet cleaning and deodorizing. They were on time, explained the process and finished in the time frame I requested. Will definitely use this service and request them again.
They did an excellent job! Same day service and everything, I’m very pleased!
Very pleasant experience. The technicians were very professional and worked safely in our home. Placed corner barriers so hose would not mar up the baseboards etc. Would highly recommend them for carpet cleaning.
Fantastic work! Great job all around.
Both technicians were professional. I would highly recommend.
Friendly service, and overall great cleaning!
The two young men were very professional and friendly!! Carpet looks great! Stanley Steemer is the only carpet cleaner I have ever used.
Very professional and polite..
Awesome job! These guys were great, very thorough and easy to deal with. They went out of their way to make sure I was completely satisfied.
Tabitha done a wonderful job today on our carpets. We will request her again.
Very good
Wow! Super professional and informative team. Managed expectations about our carpet very well. Thank you.
Kenneth from the Smyrna location cleaned my carpets. He was on time, professional and attentive. Carpet looks great.
Communication with Stanley Steamer was great & they were very transparent. Special shout to Brian Crooks & Blaine Moore. Such nice guys & very professional. I would definitely want them back! We always use Stanley Steamer for our cleaning needs.
The guys from Stanley Steemer were lovely, communicative and fast. I'm pleased with the job and would definitely recommend.
They do a great job.
I can’t say enough positive things about my first experience with Stanley steamer. Elijah and Antoni were very knowledgeable and efficient. The entire process took maybe 30 minutes. We were seriously considering ripping up our carpet in our bedroom due to our pets wear and tear and stains. After the cleaning, our…
Kiondre & Dylan did a fantastic job cleaning my carpet in two rooms of my apartment. They were very thorough, detailed and professional in the job that they performed. They also educated me on how to care for my carpet after cleaning, as well as recommended products and additional services for post care. I highly…
Kept me updated on the time of their arrival. My carpets hadn’t been cleaned professionally for over 5 years. They were filthy! We can have up to four dogs at one time, that are shedding, staying at our house. The carpets came out great! The deodorizer finished it off with a nice smell, not overpowering. The team was very professional.
Great experience with Stanley Steamer. Will use again. Sent out carpet for deep cleaning. The carpet was in really bad shape after first cleaning. They took it back did it again and it was perfect. The drivers Tabitha and Jamal put the carpets in place. Job well done.
Our service technician was excellent, knowledgeable and a fabulous job
Caleb was a jewel! Came in and cleaned, deodorized, and Very efficient! Great Job !
I had it done a few days earlier and when it dried I didn't like it and when I called them back they came right out and did it again and I appreciate that so I was very satisfied I will be using them again thank you... And they didn't charge to come and redo it, I really appreciate it that...
Carpets look great, Jeremy and Jamal were a great team. They were in and out in an hour and my carpets look great.
Stanley Steamer did a wonderful job on our oriental rugs. Further, their associates that picked-up and delivered our rugs did an outstanding job. They were courteous, professional and very accommodating. We recommend Stanley Steamer for all carpet cleaning needs. The previous carpet cleaning company we used…
Horrible business practice. Called and ordered carpet cleaning only. I specifically said on a recorded line I did not want to order any extra services like protectant or deodorant. When they got there they asked if more services were wanted did not say price. It over doubled the total price. Called to speak with a…
They showed up very near the time estimate. They remained professional from the beginning to the end very little for fuss and muss my carpets looked absolutely fantastic afterwards great job.
Fueron muy amables y rápidos, la alfombra quedó muy limpia
My family owned and operated a carpet and upholstery cleaning business for over 40 years so, I know a little about carpet cleaning. When we moved to our new house, I had them come clean the carpet that was already in the house even though we were going to replace it pretty soon after. They did a great job and took…
On time, did a fantastic job. I’ve used Stanley Steemer for over 30 years and they are the only ones I’ve been satisfied with. Their stain removal and sanitizing and protection treatments are worth the extra cost. Never disappointed.
Maurice & Thomas were Awesome from start to finish & l recommend them & Stanley Steemer for sure. Thank you so much :)
The men who came to do the work were lovely, my issue is with the sales person/dispatcher and the policies and procedures of the company. My assistant called SPECIFICALLY to have pet stains removed from carpets. The price was given for four rooms. However, when the cleaners arrived, I was informed the pet…
Great guys, they were quick and had great conversation with them. Thanks guys!
Amazing service. Tabitha and Avalon were really kind and efficient.
Very good
The two techs Tabitha and Noah were very professional and informed me of my carpet cleaning process what would come out and what stain can come out. They were very courteous and attentive to my needs.
Had rooms, halls, and stairs cleaned by this team and they were great! Worked quickly and efficiently and were professional. They left our carpets looking much better than they were.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 355 | $170–$371 |
| General carpet cleaning | 262 | $170–$340 |
| Pet stain & odor removal | 139 | $153–$366 |
| Upholstery cleaning | 115 | $189–$377 |
| Area rug cleaning | 76 | $176–$453 |
| HVAC duct & vent cleaning | 45 | $497–$1.1k |
| Carpet cleaning | 36 | $170–$347 |
| Flood restoration | 5 | $188–$614 |
