Stanley Steemer
Smyrna, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #218Position by Experts Score among all companies we track in this category. of 245 carpet cleaning · 4.8★ from 1,588 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for pet stain & odor removal
Clear ✕All 140 Google reviews tagged “Pet stain & odor removal” · showing 120
Very professional and polite…they explained their process from start to finish and were able to answer every question with complete transparency…quick and efficient job, we will be requesting them again!
Excellent service from start to finish! The Stanley Steemer team was professional, courteous, and efficient. They did a fantastic job cleaning our carpets, paying attention to detail and making everything look and feel fresh again. The entire process was easy, and the results exceeded our expectations. Highly…
Service job was great, workers were good in explaining their services also friendly and professional.they did two bedrooms and bathroom tiles cleaning.
Dylan Banks and Derrick Gaither did a great carpet cleaning service for tough stains and odors. Very efficient and knowledgeable.
Dylan was great. He was helpful and knowledgeable. Very neat and organized. He did a great job.
They kept me informed of when they would arrive and we're very courteous, knowledgeable, and professional.
Two techs came to the house. They were friendly and professional (Devone and Matt). Will use Stanley Steemer again.
Craig and Jorge did our duct cleaning as well as carpets and upholstery. They were on time and worked hard all day. Everything turned out great. Highly recommend!
Thomas was very kind, knowledgeable and helpful explaining all the ways to treat the rug and chair. As well as how to take care of it afterwards. Highly recommend!
Very quick and efficient... And polite.... Love them and will definitely be using them monthly!!!! They also moved my furniture and moved it back for me!!! Great guys!!!!
Service was great and we would definitely use them in the future!!
I love Stanley Steamer! Wonderful customer service. The technicians were professional and treated my home with respect. The furniture and carpet came out clean and fresh.
Chris and Ricky did a great job! Our golden retriever sleeps in our room and was in need of a good cleaning. The carpet looks good as new and smells amazing. Chris and Ricky were very efficient and informative and made our carpet look good as new!
Dylan and Chris are fantastic. They took the time to correct a problem and explain everything very thoroughly. Admittedly I almost gave up on Stanley Steemer but they renewed my faith!
Extremely friendly workers, great service, and phenomenal job. My carpets look brand new!
Carpet looks great. Great interaction with the team. Very happy.
Great fast same day service!
The guys were great. Walked me through the process and did a fantastic job. House looks amazing and smells great. Would highly recommend to anyone needing spring cleaning.
Dillon & Chris came into my Home w/ SMILE & Eager to Ready to take care of business. They were Professional, Courteous, Respectful & Did an Absolutely MAGNIFICENT & Efficient Job. Thank You Stanley Steemer for hiring such GREAT Human Beings & to work for Your Amazing Company!!!🤗🙏🏾🌻
The guy who came today did absolutely amazing my carpet looks so good he was able to pull up almost every stain. Thank you so much for your services
Excellent service. Knowledgeable. Fast and friendly. Able to provide service day of request. Very happy with the results.
They did a phenomenal job!! I can't believe how great my carpets look!
Who knew Stanley cleaned leather furniture? Not me! And they did a fantastic job. Ricky and Seth were extremely professional. They gave me a full detailed description of what they were going to do. They took their time they did it right and I could not be more pleased.
Love this company and have only had fantastic experiences.
The guys were friendly, professional and gave me information which I felt was above and beyond.
On time, fast, efficient and professional. Thank you!
I bought furniture from facebook marketplace, Marcus and Jordan did a great job cleaning and deodorizing it quickly! They were very professional and polite.
Excellent product! Good price too! Very Professional! Will use again!
Thank you for cleaning my carpet. After having 3 dogs, Stanley Carpet Cleaning did a great job with my floors. I will call them again to clean my other 2 bedrooms. Satisfied Customer
I really appreciate the work Ricky and Craig did cleaning the carpet in our bedrooms. They get a great job and our carpets look great. They were very thorough and answered all my questions. We will be doing business again with Stanley Steemer. Thank you again.
Elijah and Chase did a great job with staircase cleaning, carpet cleaning and deodorizing. They were on time, explained the process and finished in the time frame I requested. Will definitely use this service and request them again.
Fantastic work! Great job all around.
The two young men were very professional and friendly!! Carpet looks great! Stanley Steemer is the only carpet cleaner I have ever used.
These gentlemen were extremely professional. They did a fantastic job. Rick and Ricky are certainly very thorough. Everything feels so nice and clean!!!!
Awesome job! These guys were great, very thorough and easy to deal with. They went out of their way to make sure I was completely satisfied.
Communication with Stanley Steamer was great & they were very transparent. Special shout to Brian Crooks & Blaine Moore. Such nice guys & very professional. I would definitely want them back! We always use Stanley Steamer for our cleaning needs.
Very friendly crew. Reasonable price. Nice to not feel like I was taken advantage of on pricing. Quick, on time, did a great job. What more can you ask for?
They did a great job!! They got up stains I thought would never come up! Very professional and efficient!
They do a great job.
I can’t say enough positive things about my first experience with Stanley steamer. Elijah and Antoni were very knowledgeable and efficient. The entire process took maybe 30 minutes. We were seriously considering ripping up our carpet in our bedroom due to our pets wear and tear and stains. After the cleaning, our…
Nolan did a great job with the areas that he cleaned for us. He was very professional and he asked specific questions about what we expected. He was respectful of our property. Great job
They came to correct a prior job and provided great customer service and did a wonderful job. Very nice gentleman
Kiondre & Dylan did a fantastic job cleaning my carpet in two rooms of my apartment. They were very thorough, detailed and professional in the job that they performed. They also educated me on how to care for my carpet after cleaning, as well as recommended products and additional services for post care. I highly…
Kept me updated on the time of their arrival. My carpets hadn’t been cleaned professionally for over 5 years. They were filthy! We can have up to four dogs at one time, that are shedding, staying at our house. The carpets came out great! The deodorizer finished it off with a nice smell, not overpowering. The team was very professional.
Great experience with Stanley Steamer. Will use again. Sent out carpet for deep cleaning. The carpet was in really bad shape after first cleaning. They took it back did it again and it was perfect. The drivers Tabitha and Jamal put the carpets in place. Job well done.
They explained everything and we’re super quick. Really nice.
The guys came out and what a surprise it was to see the work they can do. You get what you pay and more. You will not regret it!
On time, did a fantastic job. I’ve used Stanley Steemer for over 30 years and they are the only ones I’ve been satisfied with. Their stain removal and sanitizing and protection treatments are worth the extra cost. Never disappointed.
Maurice & Thomas were Awesome from start to finish & l recommend them & Stanley Steemer for sure. Thank you so much :)
The men who came to do the work were lovely, my issue is with the sales person/dispatcher and the policies and procedures of the company. My assistant called SPECIFICALLY to have pet stains removed from carpets. The price was given for four rooms. However, when the cleaners arrived, I was informed the pet…
Amazing service. Tabitha and Avalon were really kind and efficient.
Very professional and very efficient. They were very mannerly and I will definitely use Stanley Steemer again!
This is my second time using Stanley Steemer. They are wonderful! They are efficient, professional and great to work with. Sherrell and Noah were great at going over the places I wanted clean and did a phenomenal job. 100% would ask for this same team next time! Also, I appreciate that Stanley Steemer has great…
Making the appointment was easy. The availability of the service was quick . Jeremy and John arrived on time. We walked the house to point out all the area of concern and discussed any problem areas before work started. Jeremy and John worked together as a team and got the job done to my satisfaction and fairly…
We’re super sweet and lovely, very professional and time efficient. Explain the process well and we’re in and out in just a matter of time. The cleaning looks great and smells fantastic.
I had a lot of bad pet stains after my daughter moved out. My carpets look like new again! Great job !! Will use again in the future
Excellent cleaners smells wonderful thk u
Tabitha explained everything she was going to do. Made suggestions for treatments based on the condition of my carpet. Was respectful of my belongs and did everything in a timely manner. I hope I have her for my next cleaning.
They did a great job!
Great job! but a little pricey
The two techs I had come in and clean my stairs were amazing and left the place smelling and looking better! Will be using them again in the future.
Excellent service! They did a great job and just really nice people.
Jeremy was professional and thorough in recommending upgrades like enzyme cleaner and protective barrier for all 3 rooms versus only the main room. The carpet visually looks great snd smells great. Very happy with service. Will use annually going forward
Maurice was very professional he was on time & gave me great info about what will help me improve my carpet life!!
They were awesome from the time they walked in the door until they left. A+ service
Great job on some pesky stains.
My technicians were great! Professional and courteous, however, after several text updates ended up being over 2 and a half hours later than my scheduled 4 hour window. I placed no blame on the service men because they work hard and did a great job but the company itself should offer a significant discount when…
Bought a couch in great condition from Goodwill but it did have an odor. I got online around 6:00pm and was able to schedule a cleaning the very next day. Kevin and Travis showed up on time and did an amazing job getting the couch “living room ready”! Cannot express how happy I am with their service and with Stanley…
Jacob did a wonderful job cleaning our carpets and was very professional and friendly! We were very impressed with the service!
Very pleasant experience today getting my carpets cleaned. My technician was pleasant..on time...done quickly...and the carpet is much improved.
Wonderful technician. Very polite, on time and professional. Would definitely use again!
Great job. 5 stars
Our guy was on time, professional, and efficient. He walked me through everything he was doing and explained why. Good job!
The technician did a very professional job and treated my home with respect. I felt the service was a good value. My only complaint/ feedback was it took 2 hrs and 15 from when I got the text that a tech was on the way until they arrived, I realize I live pretty far out from their base. But if they could have gave a…
Blaine & his partner did an excellent job cleaning a 9x12 area Turkish carpet that I have enjoyed since 1993.
The technicians were very courteous and professional.
Wasn't as clean as I expected. Paid extra for pet stain removal and there were still a few spots.
Stanley Steemer was very professional, polite and did a fantastic job cleaning my carpets. I will definitely use them again.
Very friendly and professional. Did a great job.
Tucker was so professional, he explained everything he was going to do, he was efficient and fast! AND it looks amazing! I will have Tucker back to help with other projects 🙂
The two guys that clean the carpet were very courteous and professional. They were honest about what they thought they could and could not do on our carpets. The price for the number of rooms we did was amazing. I will definitely recommend Stanley Steemer!!! Good job!
Awesome service, very professional and fast. I will be using this service again. Christian was awesome, knowledgeable and does great work.
Efficient and did a great job getting some paint and dog urine stains out.
I'm very pleased with Stanley Steemer's work. My sectional, carpets, and rugs have been revived! Even pet stains and odors are gone. The technicians were professional and knowledgeable. Will definitely use again!
Keagan was very polite and professional and explained everything in detail. Refreshing in this day and age!
Technician Mike showed up on time, did an excellent job with the cleaning and didn't attempt to sell me up-charge services. The pricing was exactly what they quoted. The carpet looks great and I'm satisfied I received first rate service.
Mike and James were professional and thorough in the cleaning of our carpet. They did fantastic and detailed work. I'll definitely be using Stanley Steemer again in the future. Thank you for your top-notch crew!
Happy they showed up at 9am when I had a 9am-1pm window. Didn't take them to long either maybe an hour. Carpets look great afterwords.
Everything was great!!! I’ve used SS before and I will again!!
The office kept me informed on arrival time. Maurice Simpson crew was great. Worked with me on major issues and ended up cleaner than I ever expected. Thanks
Bob and "J" from Stanley Steemer did an amazing job cleaning carpets and stairs. They were on time, efficient, and detailed. I highly recommend them for all your carpet cleaning needs.
The guys that came out were amazing! Very courteous and professional. I would hire them again in a heartbeat.
The guys that came to my house a few weeks ago were very nice, knowledgeable and went above and beyond. so thankful, my carpet looked new when they were done.
We received a very well loved couch from a neighbor and we weren’t sure it could be saved, but Keaghan and his crew were confident and informative about our options for cleaning. They were respectful of our home and left everything in great shape. Based on this experience, we would definitely use Stanley Steamer again. Thanks Keaghan!
Save your money folks. Over $600 for my carpet to look no better than it did when I used a home Bissell ProHeat in the past. Many areas of the carpet do not appear to have even been touched. Greatly dissatisfied with the quality for the exorbitant price. Wish I'd just rented a Rug Doctor and done it myself. Never again, that's for sure.
Will definitely use Stanley Steemers again! Especially if Maurice comes and does it! He sat and explained everything to me, answered any questions I had, he was very pleasant to talk to. Maurice and the other gentleman did a wonderful job on my carpet! Will use them again for further cleaning needs! Thank you…
Tucker and Brian were our techs that provided great service, arrived on time and their work was very thorough. We had them do two rooms and the results transformed the the rooms and saved us the cost of replacing the carpet. Very polite hard working guys. Very happy and will use them again.
The front office gave me a 30 minute arrival warning. The service tecs were on time. The prepared the area to be cleaned, cleaned, protected, deodorized the area swiftly, and did a well-above-average cleaning. They were courteous, friendly, and knowledgeable. They did a great deal of cleaning in a short time while still being thorough.
I needed my carpet cleaned for an apartment move out. The team was on time and cleaned better than I could have hoped for in the time frame. They were quick and explained everything before and afterwards. I have already recommended them to my family.
They were fantastic! My carpet looks much much cleaner! Thank you!!!
It' was very good service. The young men did a excellent job and explain everything that they did. I will have used them again. Thank you
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 355 | $170–$371 |
| General carpet cleaning | 262 | $170–$340 |
| Pet stain & odor removal | 139 | $153–$366 |
| Upholstery cleaning | 115 | $189–$377 |
| Area rug cleaning | 76 | $176–$453 |
| HVAC duct & vent cleaning | 45 | $497–$1.1k |
| Carpet cleaning | 36 | $170–$347 |
| Flood restoration | 5 | $188–$614 |
