Stanley Steemer
Smyrna, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #218Position by Experts Score among all companies we track in this category. of 245 carpet cleaning · 4.8★ from 1,588 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for upholstery cleaning
Clear ✕All 115 Google reviews tagged “Upholstery cleaning”
We had Stanley Steemer clean our air ducts/vents, a chair, and our carpets, and we were very pleased with the entire experience. Both technicians were professional, efficient, and very thorough. They explained everything step by step, gave us upfront pricing, and made sure we understood the process before getting…
I am shocked at the best professional service received in a long time! From making the decision to call and explain our needs, the entire process was easy and completed within two days…it could have been next day! Liza was the first contact and offered reassurance the Service Specialist would provide quotes for…
Excellence
I was very pleased with the job. Two guys cleaned carpets in 3 rooms and a love seat for me. They were friendly, worked steadily, and did a better job than I expected. It was a good experience for me so I plan to use them again.
Great service. Service man was very conscientious and pleasant! Would use again!
Craig and Jorge did our duct cleaning as well as carpets and upholstery. They were on time and worked hard all day. Everything turned out great. Highly recommend!
Loved how easy it was to schedule my service. Upholstery is wayyyy fresher than before in both look and smell. Service was efficient and I would definitely have them come back again!
Thomas was very kind, knowledgeable and helpful explaining all the ways to treat the rug and chair. As well as how to take care of it afterwards. Highly recommend!
got off to a rather discouraging start, but everything seemed to work out.
I love Stanley Steamer! Wonderful customer service. The technicians were professional and treated my home with respect. The furniture and carpet came out clean and fresh.
Young guys stopped often to use cell phone and talk to one another.
The guys were great! Very efficient and effective. Our carpet look great and they clean the big sectional very quickly and nicely. Great experience
I had an excellent experience with Stanley Steemer from start to finish. They actually arrived early (which was a great surprise) and got right to work without wasting any time. From the moment they walked in, they were professional, respectful of my home, and Chris and Marcus clearly took pride in what they do. My…
Amazing service & Results!! Scheduling was easy with immediate availability; scheduling was confirmed with technician arrival updates via text and phone. They were fast, neat and very informative for ongoing results- Thomas & Seth were a great team -everything looks and smells like new-thank you!!!
Chris and Dylan did a great job. Professional and thorough. Highly recommend!!
Stanley Steamer us great in service and cleaning. Very pleased as I expected. I have used you all four years ago and git the same efficient and quick cleaning services. Price was reasonable. My carpet and upholstery has been greatly restored considering its age,Thank you Rick and Seth great customer service.
Great fast same day service!
The guys were great. Walked me through the process and did a fantastic job. House looks amazing and smells great. Would highly recommend to anyone needing spring cleaning.
I have had better experiences with this company in the past then I had on this occurrence things were just not claimed to the quality that they have provided in the past
The pickup for my oriental rugs went smoothly. Both technicians were extremely professional and polite.
Fantastic work- my 25 yo carpet looks brand new. Very professional, friendly, blending quality and speed!!
Who knew Stanley cleaned leather furniture? Not me! And they did a fantastic job. Ricky and Seth were extremely professional. They gave me a full detailed description of what they were going to do. They took their time they did it right and I could not be more pleased.
Had upholstery living room furniture cleaned. They did an excellent job. Very satisfied with results.
Techs showed up on time. They did a great job for us. Worked within the time frame I needed.
I bought furniture from facebook marketplace, Marcus and Jordan did a great job cleaning and deodorizing it quickly! They were very professional and polite.
Excellent product! Good price too! Very Professional! Will use again!
I can’t lie, my first experience this time with Stanley Steemer was not great. In fact, they had to come back. But they did so for free and David and Thomas were absolutely amazing. They went above and beyond to make everything great. They were friendly they were professional. I was so impressed Totally canceled out…
Two guys showed up and did a terrific job. We had two sofas, three chairs and three area rugs cleaned today.
Wyatt was on time. Informative and a true professional!!
Great experience! Couch looks brand new! Theo and Jared were fantastic and super knowledgeable on the services you offer!
I expected the best from Stanley Steamer and was not surprised. They cost more than some bargain priced cleaners, but the quality of service is much higher. They cleaned a couch and two chairs and took their time and did excellent work. They were also friendly. I think my dog would have gone home with Marcus.
My love seats are 35 years old. While I’m basically the only person to use them. While I’ve never eaten or drank anything while sitting on them, they have collected dust over the years. Recent remodeling of the house (twice) caused by the discovery of mold and subsequent flooding, resulted in drywall dust being…
Very polite and professional!
Caleb and Marcus were phenomenal! Polite, professional, articulate, funny, oh, and their work ethic was top notch...it was a pleasure to spend the day with them and we even had all our carpets, our furniture and our ducts cleaned as an added bonus!!
Showed up on time took great care to not damage our house with their equipment. Did a great job on the chair. Would definitely use them again
These gentlemen were extremely professional. They did a fantastic job. Rick and Ricky are certainly very thorough. Everything feels so nice and clean!!!!
Great job on the sectional!
They do a great job.
They came to correct a prior job and provided great customer service and did a wonderful job. Very nice gentleman
Our service technician was excellent, knowledgeable and a fabulous job
The guy who did the talking I had already advised I didn't want the disinfectant and he added and when I repeated I didn't want it he seemed to have an attitude which I thought was very rude. They “cleaned” my sectional and honestly it still looks the same. I just wasted $264. I would not recommend them for sofa/sectional cleaning.
Great communication up front on what was needed and the costs. Very polite and did a great job on our sectional couch & upholstered headboard ⭐️ thanks so much!
Devvon and Thomas did a great job of handling the cleaning of my couch. It looks so much better! I always call Stanley Steamer for my cleaning needs!
Tabithaand Todd were extremely professional. They did an amazing job! Thank you so much!
Tabitha and Noah were excellent. They did their work so thoroughly and completely. Most important, they were so courteous and pleasant. I will use Stanley again AND will ask for Tabitha and Noah!
Very kind and professional and knowledgeable. Took their time and made sure everything was done correctly.
Very professional and very efficient. They were very mannerly and I will definitely use Stanley Steemer again!
They did a great job, very professional will use them again.
Scheduling was terrible….They did a great job. The carpet and loveseat turned out better than I thought it would. Staff was very friendly both teams, which is the problem. The first day the van shows up with the wrong equipment can’t do the job. So they promise me they will come 9am then next day. They show up at…
Very professional! Highly recommended.
Great service, quick, and easy to work with. Will be using again!
Very good service and quality of work. They were both very professional, on time and out of my business before we opened for the day. Highly recommend!
Great job! but a little pricey
Hey the team that came out was awesome
I'm a fan. Super nice guys who worked around our crazy work from home schedule to get the job done. Will certainly use them again.
We needed a couple of recliners cleaned after moving into the new house. The team was very professional and did an amazing job our Man Cave chairs. Highly recommended.
The cleaners were professional and kind. Great service!
Our couches had a lot of work! Hadn’t been cleaned in quite some time and had a fair amount of dog hair. Both the fellows did a great job and were very patient with dealing with the hair. Very pleased with the outcome and would highly recommend!
Bought a couch in great condition from Goodwill but it did have an odor. I got online around 6:00pm and was able to schedule a cleaning the very next day. Kevin and Travis showed up on time and did an amazing job getting the couch “living room ready”! Cannot express how happy I am with their service and with Stanley…
The man was very nice and professional. He left room in great shape.
Nice workers .
The person was very neat and efficient!! He cleaned the backs of the loveseats when I asked him to.
They gave me an estimate thought they were going to clean my carpet but made an appointment for the following week don't know yet what their service will be like
The gentlemen were extremely nice. They cleaned my seats in my car and were on their way! All stains came out with no issues.
Tabitha did a great job all by herself. She even went back and did an area by my bed to make sure it was cleaned
Jeremy was a pro. I was not home but my husband worked with him. He is very expert on fabrics and how to clean them. He did a loveseat and 6 dining chairs. The headrest area of loveseat still shows some dirt but I'm sure it is improved from how it was before.
Dwight Nobles and his partner did an excellent job cleaning a sofa and 4 chairs. I wouldn't hesitate to call Stanley Steemer again and ask for Dwight. Very satisfied customer!
Great service Courteous All spots removed without damage to fabric I would highly recommend
Blaine and his team were very professional and polite. They did a fine job, and I won’t hesitate to use them again.
They did a good job removing stains from my car upholstry and dirt from my floor mats. Good job! Thank you.
Poor Tucker came out twice to double check if the cleaning would ultimately ruin the look of the couch because of the fabric. He even tried cleaning our leather couch but overall was honest about not being able to guarantee if he would ruin them or help them so we forgoed on both couches. He never made me feel bad…
Awesome service, very professional and fast. I will be using this service again. Christian was awesome, knowledgeable and does great work.
I'm very pleased with Stanley Steemer's work. My sectional, carpets, and rugs have been revived! Even pet stains and odors are gone. The technicians were professional and knowledgeable. Will definitely use again!
Did not come to perform the scheduled service. We did receive a phone call to say they were running late but no one ever showed up. We plan to call the business on Monday to see what happened because we would like to give them the benefit of the doubt. P. S. Called on Monday and they apologized but instead of…
They were friendly, knowledgeable and professional. I recommend this business.
Supervisor called 45 min in advance to let us know crew was on the way. Crew was vaccinated. They did a thorough job especially on upholstery.
Great job but did not wear mask
They were on time and very polite. Knowledge of cleaning sofas poor.
He was excellent, took great care, and did a great job. Kudos.
We received a very well loved couch from a neighbor and we weren’t sure it could be saved, but Keaghan and his crew were confident and informative about our options for cleaning. They were respectful of our home and left everything in great shape. Based on this experience, we would definitely use Stanley Steamer again. Thanks Keaghan!
They were unaware of what they were cleaning. They cut off our living room way before it ended so the small section behind our couch was not touched. They sprayed stuff all the way to our kitchen island area and didn’t take a cleaner over it. It was very confusing. For the price, you would think it would take a lot…
So professional, friendly, hard-working and communicative. Thank you Stanley Steamer!!!
It' was very good service. The young men did a excellent job and explain everything that they did. I will have used them again. Thank you
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 355 | $170–$371 |
| General carpet cleaning | 262 | $170–$340 |
| Pet stain & odor removal | 139 | $153–$366 |
| Upholstery cleaning | 115 | $189–$377 |
| Area rug cleaning | 76 | $176–$453 |
| HVAC duct & vent cleaning | 45 | $497–$1.1k |
| Carpet cleaning | 36 | $170–$347 |
| Flood restoration | 5 | $188–$614 |
