Analyzing 5,776,2605.8M ReviewsFor 15,91315.9K Experts

Experts Reviews · Company report
Stanley Steemer logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty89−1.1Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Stanley Steemer

Tulsa, OK · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #28Position by Experts Score among all companies we track in this category. of 40 rug cleaning · 4.9★ from 2,869 Google reviews

📞 Call (918) 258-7668Request a call backWebsite ↗

Report card

Percentile vs other rug cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Stanley Steemer is better than 90% of rug cleaning.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Stanley Steemer is better than 89% of rug cleaning.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Stanley Steemer is better than 89% of rug cleaning.A
89
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Stanley Steemer is better than 100% of rug cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Stanley Steemer is better than 100% of rug cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Stanley Steemer is better than 100% of rug cleaning.A
100

Reviews for your job

Customers hired Stanley Steemer for 8 kinds of job.

Stanley Steemer for flood cleanup

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$175–$506
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 93/100.How Job match is calculatedBuilt only from reviews Google tagged “Flood cleanup”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 3
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 11 Google reviews tagged “Flood cleanup”

diane10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great job I’ll be calling them again

Paid $300–350Flood cleanup
DeAnnaLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jordan and Shane were awesome. Very professional, knowledgeable and personable. They were very customer oriented. Can’t say enough about their customer service definitely 5 plus stars. When I call for service again I definitely want Jordan and Shane. I hope Stanley Steemer knows how lucky they are to have these two…

Paid $500+Reasonable priceFlood cleanup
JohnLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Michael did an excellent job cleaning my carpets good communication.

Paid $150–200Great priceCarpet steam cleaning+ Professionalism
Karen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I don’t usually leave reviews but I had to for Dominic. Not only were his cleaning skills excellent but his demeanor — especially with many children underfoot! — was so friendly and helpful. He went above and beyond on more than one occasion. And on the cleaning side it’s like a complete home overhaul, just makes…

Reasonable priceFlood cleanupUpholstery cleaning
Kristi9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

What a great experience. Both young men were true professionals. We had a water leak while they were here (not their fault at all) and they jumped in to us get it under control and cleaned up. The carpets and couch they cleaned looked great. Very happy with their service.

Paid $500+Reasonable priceFlood cleanupWater removalCarpet steam cleaning+ Punctuality+ Quality+ Professionalism
MarkLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

These Guys did A great job Cleaning my Old Carpet!!! VERY SATISFYING LOOKS GREAT!!!😎🐕🐕🐕🐕📮

Paid $150–200Reasonable priceFlood cleanup
joe3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Elisha and Jordan are great reps of your company. Both were considerate, personal, and with the best interest of the homeowner at heart. Terrific work done by terrific guys!

Paid $200–250Reasonable priceFlood cleanup
marie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Jordon did an excellent job. He’s very good natured, polite and professional

Paid $1–50Reasonable priceFlood cleanup
Justin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Joshua and Jonah with Stanley Steemer delivered the best experience I’ve ever had with a cleaning service. From start to finish, they were professional, efficient, and incredibly kind. They took time to explain the process, respected my home, and left the carpets looking brand new. You can tell they take pride in…

Paid $250–300Great priceFlood cleanupCarpet steam cleaning
Brandon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Emma did an awesome job. Thank you Emma

Great priceFlood cleanup
LindaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Rating only, no written review.

Paid $50–100Great priceFlood cleanup

Price

$2270% vs typical rug cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 63%Overpriced 1%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Carpet steam cleaning655$146–$309
General carpet cleaning576$126–$277
Pet stain & odor removal347$126–$366
Upholstery cleaning234$169–$297
Area rug cleaning129$126–$404
Carpet cleaning83$119–$271
HVAC duct & vent cleaning30$477–$1.1k
Flood cleanup10$175–$506

Compare with

Two Sheas Restoration logoTwo Sheas RestorationExperts Score 98Tulsa · 4.95★Carpet Master of Tulsa logoCarpet Master of TulsaExperts Score 97Tulsa · 4.98★Dynamic Carpet Care logoDynamic Carpet CareExperts Score 97Tulsa · 4.98★