How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%79+19.2Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty74−2.6Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREStanley Steemer
Waco, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #160Position by Experts Score among all companies we track in this category. of 175 carpet cleaning · 4.7★ from 1,034 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for carpet steam cleaning
Clear ✕All 183 Google reviews tagged “Carpet steam cleaning” · showing 40
Stanley Steamer came out today to address a stained high traffic area in our bedroom carpet and did a great job. Stain is gone, and they left a spray I can use in the future. Very good work!
Had our carpet and furniture ! Professional team.
Michael was efficient, friendly, and professional. I highly recommend Michael. I would call him again.
The technicians were great. They were very helpful, friendly and kindd. Yes I would recommend them.
The service was excellent all questions were answered the job was very professional
Jeremiah and Joe did a great job steam cleaning our carpets. They were pleasant and professional. I have used them in the past and would not hesitate to use them again.
They came in timely manner. Were very polite. Price was affordable. The work is good
Service was okay. I still had a few stains & smell was still there but I guess it’s okay. One of the cleaners “blew up” my toilet. It kinda grossed me out but overall the service was 6/10
Professional and Courteous.
This guy did a great job. I wanna ask for him next time I have them done again. I am super happy with the job that he did. Thank you so much, sir.
The two guys that came to my house were terrific knew what they were doing and did a great job
Jose and Michael did a superb job clearing the carpet in two areas of our house!!! Both men were highly professional, skilled, courteous and friendly! Thank you! Thank you!
Its been a couple weeks now and honestly.....the carpet stinks like dog poop.....I thought a professional cleaning would take care of that but apparently not. The carpet LOOKS good....no stains or anything......just stinks.
Michael was outstanding and the rooms look Great thank you
Our carpet looks amazing. Charles does such a great job
He did an amazing job. And had a great personality
Jose and Charles were awesome. The quality and care they displayed is without a doubt worth referring back to. Quick in and out
Great job, turned out so much better than I expected. I highly recommend their services and will use them again.
Excellent, professional, fast, and thorough!
Jose and Lew did a great job. They were very pleasant and professional and worked very quickly. I would hire this company to do my other types of floors and upholstery.
Great job at a reasonable price. Very helpful and friendly staff.
We have just bought a new house that was way passed filthy and disgusting. Louis did a fantastic job! The grout and tile were cleaned to perfection—beyond our expectations! And though the carpet was older and stained, it looks and feels so much better! I knew that my best call would be to Stanley Steamer!
Our carpets look so nice. The two gentlemen did a fantastic job.
Was very pleased
John knew what he was doing; he was efficient and very friendly! I will definitely use SS again and will be asking for John!
These guys were just great! Polite and quick and professional! Thanks so much
Michael did a wonderful job. It's obvious he knows what he's doing and he is so careful to be sure that everything is done just exactly right. Not only that he was very friendly and very professional. I just hope that I get him next year when I have this done again. Thank you so much Michael.
John was professional, courteous and was dress real nice . Picture perfect employee of a well established company.
Jose and Hayden were extremely professional, courteous and very thorough. We have never had the carpets cleaned with so much attention to detail. Great young men and a credit to your company!
Great technicians! Fast and effective and did an amazing job on carpets
Friendly and efficient!! Will be using for any other carpet cleaning services in the future!
The two guys came out and did a excellent job very professional and nice John and Michael did a awesome job thank you guys
Omg!! Charles done a wonderful took his time answer any questions I had he understood the assignment thank you!!
Timothy was on time, friendly, knowledgeable, and did a great job cleaning our carpets and upholstery. Everything looks and smells so fresh and clean. Some stains did not come out fully, but they are in high traffic areas. This carpet is 10 years old, so it can be expected. But it is nice and fresh! I wish he had…
The team from Stanley Steamer did a fabulous job on my carpet..fast, and efficient..looks like new!
Scott E. was awesome. Very courteous and informative on carpet care. Worked hard, and did a great job. I only had my living room cleaned, deodorized, and protected this time as it has not been long since I had the whole house done. We had a couple of mishaps, and needed to get the one room cleaned. It looks great!!
Great service and very polite and helpful. Will be using this service again and recommend STANLEY STEAMER to family and friend's
Very please with the cleaning of my carpets. Water stain was very unsightly, Jose was able to remove it, very happy with the job he did!!
Did an awesome job!
Charles did a great job. Gave him a healthy tip.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 182 | $170–$334 |
| General carpet cleaning | 176 | $170–$334 |
| Upholstery cleaning | 93 | $183–$347 |
| Pet stain & odor removal | 88 | $139–$354 |
| Area rug cleaning | 68 | $170–$447 |
| Carpet cleaning | 16 | $176–$359 |
| HVAC duct & vent cleaning | 11 | $351–$928 |
| Leather cleaning | 3 | — |
