How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%79+19.2Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty74−2.6Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREStanley Steemer
Waco, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #160Position by Experts Score among all companies we track in this category. of 175 carpet cleaning · 4.7★ from 1,034 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for carpet steam cleaning
Clear ✕All 183 Google reviews tagged “Carpet steam cleaning” · showing 120
Stanley Steamer came out today to address a stained high traffic area in our bedroom carpet and did a great job. Stain is gone, and they left a spray I can use in the future. Very good work!
Had our carpet and furniture ! Professional team.
Michael was efficient, friendly, and professional. I highly recommend Michael. I would call him again.
The technicians were great. They were very helpful, friendly and kindd. Yes I would recommend them.
The service was excellent all questions were answered the job was very professional
Jeremiah and Joe did a great job steam cleaning our carpets. They were pleasant and professional. I have used them in the past and would not hesitate to use them again.
They came in timely manner. Were very polite. Price was affordable. The work is good
Service was okay. I still had a few stains & smell was still there but I guess it’s okay. One of the cleaners “blew up” my toilet. It kinda grossed me out but overall the service was 6/10
Professional and Courteous.
This guy did a great job. I wanna ask for him next time I have them done again. I am super happy with the job that he did. Thank you so much, sir.
The two guys that came to my house were terrific knew what they were doing and did a great job
Jose and Michael did a superb job clearing the carpet in two areas of our house!!! Both men were highly professional, skilled, courteous and friendly! Thank you! Thank you!
Its been a couple weeks now and honestly.....the carpet stinks like dog poop.....I thought a professional cleaning would take care of that but apparently not. The carpet LOOKS good....no stains or anything......just stinks.
Michael was outstanding and the rooms look Great thank you
Our carpet looks amazing. Charles does such a great job
He did an amazing job. And had a great personality
Jose and Charles were awesome. The quality and care they displayed is without a doubt worth referring back to. Quick in and out
Great job, turned out so much better than I expected. I highly recommend their services and will use them again.
Excellent, professional, fast, and thorough!
Jose and Lew did a great job. They were very pleasant and professional and worked very quickly. I would hire this company to do my other types of floors and upholstery.
Great job at a reasonable price. Very helpful and friendly staff.
We have just bought a new house that was way passed filthy and disgusting. Louis did a fantastic job! The grout and tile were cleaned to perfection—beyond our expectations! And though the carpet was older and stained, it looks and feels so much better! I knew that my best call would be to Stanley Steamer!
Our carpets look so nice. The two gentlemen did a fantastic job.
Was very pleased
John knew what he was doing; he was efficient and very friendly! I will definitely use SS again and will be asking for John!
These guys were just great! Polite and quick and professional! Thanks so much
Michael did a wonderful job. It's obvious he knows what he's doing and he is so careful to be sure that everything is done just exactly right. Not only that he was very friendly and very professional. I just hope that I get him next year when I have this done again. Thank you so much Michael.
John was professional, courteous and was dress real nice . Picture perfect employee of a well established company.
Jose and Hayden were extremely professional, courteous and very thorough. We have never had the carpets cleaned with so much attention to detail. Great young men and a credit to your company!
Great technicians! Fast and effective and did an amazing job on carpets
Friendly and efficient!! Will be using for any other carpet cleaning services in the future!
The two guys came out and did a excellent job very professional and nice John and Michael did a awesome job thank you guys
Omg!! Charles done a wonderful took his time answer any questions I had he understood the assignment thank you!!
Timothy was on time, friendly, knowledgeable, and did a great job cleaning our carpets and upholstery. Everything looks and smells so fresh and clean. Some stains did not come out fully, but they are in high traffic areas. This carpet is 10 years old, so it can be expected. But it is nice and fresh! I wish he had…
The team from Stanley Steamer did a fabulous job on my carpet..fast, and efficient..looks like new!
Scott E. was awesome. Very courteous and informative on carpet care. Worked hard, and did a great job. I only had my living room cleaned, deodorized, and protected this time as it has not been long since I had the whole house done. We had a couple of mishaps, and needed to get the one room cleaned. It looks great!!
Great service and very polite and helpful. Will be using this service again and recommend STANLEY STEAMER to family and friend's
Very please with the cleaning of my carpets. Water stain was very unsightly, Jose was able to remove it, very happy with the job he did!!
Did an awesome job!
Charles did a great job. Gave him a healthy tip.
Very Professional and did a great job!!!
Was on time, very professional and polite. The carpets look amazing.
The guys did a great job. they were very courteous and mindful of our things. I would definitely recommend.
Arrived when they said they would and did a great job cleaning the carpets and area rug.
Looks great so far, waiting for it to dry and see how it looks. Crew was great, friendly and got the work done. Oh yes and they were on time.
Very pleased with the job that Jose did. Jose is very professional and knowledgeable in his job and takes a lot of pride in his work. Highly recommended this young man and Stanley Steemer.
Carpet (3 bedrooms) tile (kitchen and breakfast) plus sofa cleaned. Very professional and thorough Arrived early in the afternoon
John did a wonderful job!!
Oliver worked hard alone yesterday while he cleaned two areas as well as suggested sending our large area rug out for cleaning! He was efficient and thorough !
I can always count on Stanley Steemer to do a great job. The technician was very good and also very courteous.
John and Jermiah were pros! They cleaned the carpet to the point it looks new! Saved me alot of money and install time. Highly recommend Jermiah and John at stanley steemer, kind and good guys.
Great guys, super helpful!
Great customer service, very attentive and provide great feedback.
Jeremiah did an outstanding job in our home today. He was kind and friendly and hard working. We are very happy customers.
John came out and provided excellent service today representing Stanley Steamer in a very professional manner. Very pleased with the results!! Thank You John!!
Although Jeremiah was very pleasant we felt like the job was done too fast to have a proper cleaning. He was in and out in 20 minutes!!!
I gave this carpet cleaning and protection as a gift. Recipient said they did an excellent job!
Great communication. Positive personality. Very knowledgeable
The two guys who came to clean my carpet this morning were fast and efficient they did an amazing job. Highly highly recommend them. Thank you so much Stanley steamers for having employees who value the customers.
This is the best service I have had with carpet cleaning! Dakota and John were amazing, helpful and so understanding as we were still in the process of moving furniture. They did a great job on the carpets , it doesnt even look like 3 boys lived here! 😊 Thank you again for the great service, I would definitely recommend y'all to anyone!
We are amazed at the results! Jeremiah was fantastic and answered all the questions we had. We highly recommend.
Dakota did a awesome Job. he took his time and my carpet looks brandnew now. Just in time for the holidays. Thank you Stanley steemer
Great service
Quick, courteous, personable and professional! Had all the carpets done a year or so ago and today Jeremiah came out and cleaned and protected my wife’s new antique couch! Looks great, and she’s very happy with it! Thank you very much!
Jeremiah was excellent. He previewed the service & price, said what he was going to do, then went about his work. He was timely & professional. I would definitely recommend the service & plan to use again in the future.
Hey - Jeremiah is a GREAT representative for your company. Very professional. Very personable. He is deserving of recognition
always a good experience with stanley steamer i have my carpets cleaned anually and have been using stanley steamer for years. I used them in california and now texas!
He arrived in the expected time. Work was done in an hour and all spots were gone. He was friendly and left after giving a thorough explanation of what to expect and what to do to avoid problems
Great job very professional!
Ahhfreakingmazing results!!!! I was renting my house and the renters decided to vacate or should I say abandon the premises with no warning and a lot of damage. I thought my carpets were trash and was just getting them cleaned so I could stay in the house while I upgrade it. The carpets are actually so clean and…
The service was above and beyond. He got all the spots out and it was bad.
Great customer service and amazing results… cares about his job and meticulously cleans everything. 100% recommend.
Outstanding service The husband Joshua and wife was very friendly!
Very courteous!
Oliver and Jehu did an AMAZING job! My carpet had many diffrent pet odors (that I have tried to remove and cover with enzyme remover) and those 2 worked their magic! My house looks move in new!
We are very pleased with the results and service!
I was really thankful for the good information and great job he did on my carpet. It made a huge difference at this house! Please send him again next time.
Jose was the best service man I have ever had with this company. He took very special care and time doing my carpets. Jose is very nice and professional, he makes you feel safe. Both gentlemen were very professional and polite. They got right to work and did a really good job. You can this team to my house everytime!
Oliver did great job! Knowledgeable and friendly. Would reccomend.
All i can say is WOW!!! Amazing job! My carpet looks as good as new!!!
Great service!! Joshua was friendly and explained everything he would be doing and was happy to answer all my questions. My carpet is squeaky clean and smells so fresh! Would absolutely recommend!
Great service and awesome employees. I refuse to use any other company!
The technician Jeremiah was very professional ,on time and explained to me in detail how to maintain the life of my carpet and floors throughout my home. I definitely will be using Stanley steamer services again because of his professionalism and attention to detail .
Friendly and professional.
Hi! I used Stanley Steemer today for the 1st time. I had been doubtful and leary in the past which made me hesitant because of past carpet cleaning experiences. Well Stanley Steemer WOWED me with the results of my carpet being cleaned today. OUTSTANDING! I'm very pleased!
Service guy did a great job!
This tech has been to our home twice this year and I’ve been twice impressed with the high quality of his work as well as his knowledge and professional manner. He has a great attitude about the task at hand, he’s pleasant and I’m comfortable having him in our home. Thank you, Jeremiah, for two five-star cleanings.
Excellent
The carpets are obviously cleaner, but the stains didn’t come out very well.
My tech was awesome. Showed up on time, explained in detail and got to work. My carpet never looked better!!!
Very respectful and professional.
The cleaners were professional, efficient and thorough . The were helpful and did a wonderful job. Everything is clean and fresh
Tim was friendly and professional and provided a clear explanation of everything he would be doing. Will ask for Tim again the next time we need carpets cleaned!
Professional, efficient, accurate, helpful. They did a great job getting my carpets clean and explained the process step by step. Would highly recommend!
Jeremiah and Jose were great. They did a wonderful job on my carpets. They look brand new! They were very professional and kind. My dog loved them too haha! Definitely recommend Stanley Steemer 10/10.
Jeremiah Jones, technician, provided excellent service. Carpet looks great!
Jose was very professional we love the way he was on time and the way he worked perfect job
Home looks and feels great after having my carpets and tile/grout cleaned. The gentlemen assigned to my house were professional and did great work. I am pleased.
Jeremiah came out and was very professional. He was able to get out all the stains on the carpet out and perform his work in a timely manner.
Great job 👏🏾
Guy was amazing did a fantastic job,very friendly would definitely recommend he worked wonders with my elderly Aunts house.
Tech was on time and courteous. Knowledgeable on products and equipment as well. Took no time to complete and was careful while moving furniture. There were stains removed that where there when home was purchased, I am very happy with overall service and experience l.
Jonathan was professional and did a great job on my carpet!
Courteous, professional, and polite. They did an excellent job
Very nice and experienced! They both have excellent customer service. They did a great job! They are a great team!
So professional .. accommodating.. efficient.. and delightful to work with. Would definitely use them again.
Jeremiah was great!
Very good worker
Friendly, professional, courteous, I would use this company again
The tech was great. The steamed carpet looks like new. However, if you have a small kitchen with a table then it's counted as a kitchen and a dining room. We have a small living room compared to most, and it was considered 2 rooms. The company sets guidelines to try to make more money than they should. I had to…
Quick yet incredibly thorough! Our carpet is like new (and smells new, too) thanks to the professionalism in his work. Highly recommend! Will be using them many times more.
Very nice and courteous attention to detail and made sure customer got what they paid for , will definitely ask for him by name the next time . Thanks
Jeremiah was very professional. Provided me some good info and did a great job Thank you
Good service and professional. Got the job done quickly.
The gentleman who came and cleaned my carpets was so nice and professional. He did my service in less than an hour. Highly highly recommend
I’m very happy with the work performed. The 2 men were very courteous and professional. The carpets look great!
Tim is a very professional technician.
It was excellent. They were super accommodating for my time and arrived on time and cleaned very well in a timely manner
My carpet was pretty bad, although there were a few spots he couldn't get clean, My carpet looks 100 percent better. I will be using Stanley Steamer in the future. I will ask for Tim because of the great job he did.
Great job! Very professional.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 182 | $170–$334 |
| General carpet cleaning | 176 | $170–$334 |
| Upholstery cleaning | 93 | $183–$347 |
| Pet stain & odor removal | 88 | $139–$354 |
| Area rug cleaning | 68 | $170–$447 |
| Carpet cleaning | 16 | $176–$359 |
| HVAC duct & vent cleaning | 11 | $351–$928 |
| Leather cleaning | 3 | — |
