How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%79+19.2Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty74−2.6Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREStanley Steemer
Waco, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #160Position by Experts Score among all companies we track in this category. of 175 carpet cleaning · 4.7★ from 1,034 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for pet stain & odor removal
Clear ✕All 88 Google reviews tagged “Pet stain & odor removal” · showing 80
Had our carpet and furniture ! Professional team.
Service was okay. I still had a few stains & smell was still there but I guess it’s okay. One of the cleaners “blew up” my toilet. It kinda grossed me out but overall the service was 6/10
A++
Jose and Michael did a superb job clearing the carpet in two areas of our house!!! Both men were highly professional, skilled, courteous and friendly! Thank you! Thank you!
Lewis steam clean my black sofa and two black love seats and they look brand new. Love them.
Jose and Lew did a great job. They were very pleasant and professional and worked very quickly. I would hire this company to do my other types of floors and upholstery.
The two guys came out and did a excellent job very professional and nice John and Michael did a awesome job thank you guys
Extremely professional and efficient, explained everything and ensured everything was done correctly
Jose was great! Very upfront with cost and any extras that we may need! I really appreciated him being right to work and he did a fantastic job. My sectional once again looks brand new! Thank you!
John was very professional and very helpful giving information on how to keep my couches clean. He was fast, efficient and did an amazing job.
Great communication. Positive personality. Very knowledgeable
Dakota did a awesome Job. he took his time and my carpet looks brandnew now. Just in time for the holidays. Thank you Stanley steemer
Ahhfreakingmazing results!!!! I was renting my house and the renters decided to vacate or should I say abandon the premises with no warning and a lot of damage. I thought my carpets were trash and was just getting them cleaned so I could stay in the house while I upgrade it. The carpets are actually so clean and…
Oliver and Jehu did an AMAZING job! My carpet had many diffrent pet odors (that I have tried to remove and cover with enzyme remover) and those 2 worked their magic! My house looks move in new!
Jose was the best service man I have ever had with this company. He took very special care and time doing my carpets. Jose is very nice and professional, he makes you feel safe. Both gentlemen were very professional and polite. They got right to work and did a really good job. You can this team to my house everytime!
Great service!! Joshua was friendly and explained everything he would be doing and was happy to answer all my questions. My carpet is squeaky clean and smells so fresh! Would absolutely recommend!
Service guy did a great job!
My tech was awesome. Showed up on time, explained in detail and got to work. My carpet never looked better!!!
Professional, efficient, accurate, helpful. They did a great job getting my carpets clean and explained the process step by step. Would highly recommend!
Jeremiah and Jose were great. They did a wonderful job on my carpets. They look brand new! They were very professional and kind. My dog loved them too haha! Definitely recommend Stanley Steemer 10/10.
Jeremiah came out and was very professional. He was able to get out all the stains on the carpet out and perform his work in a timely manner.
Tech was on time and courteous. Knowledgeable on products and equipment as well. Took no time to complete and was careful while moving furniture. There were stains removed that where there when home was purchased, I am very happy with overall service and experience l.
Friendly, professional, courteous, I would use this company again
Quick yet incredibly thorough! Our carpet is like new (and smells new, too) thanks to the professionalism in his work. Highly recommend! Will be using them many times more.
Good service and professional. Got the job done quickly.
The gentleman who came and cleaned my carpets was so nice and professional. He did my service in less than an hour. Highly highly recommend
All is 👍
Technician showed up on time and finished in the one hour window. Tim and Marcel were friendly and professional. I’ve used SS several times before and they are always terrific. Once again, they provided exceptional service. Would highly recommend.
Tim and Marquis were punctual, polite and did an amazing job cleaning and deodorizing my carpets. We have 3 very large dogs that at times have made very big messes! I had some old deep stains and they were able to get them out where other companies have failed. They were knowledgeable about the services provided…
Jose did an excellent job explaining the process and letting me know what products would be best for my family. He was very personable, knowledgeable and extremely professional. Five out of five stars. Highly recommended.
Jeremiah did a great job, friendly, professional. I highly recommend him and Stanley Steamer!
My husband had a stroke and his speech is bad. This guys treat him with respect and kindness. Thank you
Ben did fantastic. Highly recommend
Jose and Johathon were very professional on time and very friendly. I would certainly look use Stanley Steemrer again
Marcel was great! Definitely use them again!
Tony came and steam cleaned my couch Ottoman. He was super professional and informative about the process. He did a great job! I really hope the pet odor removal holds up!
There was what was called a "mist" on the wall and floors surrounding my furniture. In my opinion it should be included in the fee to clean up this "mist". It took my husband and I 2 towels to get it all dry. We didn't want to allow this "mist" to soak into our flooring or walls.
Very fast and gave a lot of information. Looks great and brand new again
Very friendly and helpful. Explained what was being done and was told what the price would be before servicing, which was very much appreciated. Good job.
I needed 4 dining room chairs cleaned and they were quick to get me scheduled. I work from home and at my request they cleaned everything outside so it wouldn't be too noisy for me. They did an amazing job and the chairs look great. I'll be calling them back for the carpets and other cleaning.
The guys that came did an excellent job in a very professional manner. They came within the window specified and did the job quickly and efficiently. Best money spent to make me feel fresh and clean for the holidays!
David is wonderful and very helpful. Carpet looks great!
Able to remove pet stains and did a great job on the area rug and carpet!
Technician was great,not sure how the cleaning worked yet? Smell's better for sure. Been gone for 5 minutes. We'll see. Was very professional. Would refer Stanley Streamer to anyone,would definitely use them again.
Once again Stanley Steemer did an amazing job! I will be using them again.
The ONE MAN CREW was awesome. Did an excellent job, the bedroom and office feels and looks clean now! We have pets and they sometimes leave their puddles and their smells and the technician, Davis, that you sent out was great ! He is a JEWEL and a definite keeper for your company. i will surely request him next…
They did a great job very professional
Two Service men came in came in home shampooed & deodorized 1- bedroom carpet. Was very friendly & professional. Did a Great job!
On time and did not waste any time. Did a great job getting the mess of my floors.
Technician Marcel was amazing! He cleaned everything very well. Marcel was professional and dedicated to doing an exceptional job! I'm impressed with his work ethic and wonderful attitude.
Arrived on time and the gentleman was very friendly. The price was a little high, $113.66 to be exact, but it was worth it. Last thing, I called Monday and they made an appointment for me on Tuesday between 12 and 3. I was so happy someone answered because other cleaning companies would not pick up or were focused…
The carpet is now spotless. The room is now fresh smelling. I thought the condition was hopeless but decided to get Stanley Steamer to come in, knowing that if they couldn't help I would be paying for new carpet let alone losing my rental deposit. The problem was house-breaking not one but two new puppies. You…
Technician was very helpful and professional. I will be using them again!! I did not get the technicians name but I would hope to get him again to clean my carpets.
Very nice and professional came in and cleaned did it all in a timely manner and did a very professional job I will be using you guys again
Offered exactly what was needed at a reasonable rate and timely fashion! Very personal.
Jeremiah was absolutely outstanding. I have used Stanley Steemer a few times since being in Texas but today’s service was a step above. He removed stains on the carpet that past technicians were unable to. Very happy with today’s service.
It was a very good experience...Jeremiah was very kind and was able to clean very well the spots I was concerned about. Thank you
Nicholas was very professional and did an amazing job. Carpet and recliner look brand new. Will definitely use again. Thanks
The crew of 2 showed up on time, were friendly and courteous. They wore masks and did their job quickly but thoroughly. I'd definitely recommend them.
Excellent service done expertly and expeditiously! Highly recommend! Thank you!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 182 | $170–$334 |
| General carpet cleaning | 176 | $170–$334 |
| Upholstery cleaning | 93 | $183–$347 |
| Pet stain & odor removal | 88 | $139–$354 |
| Area rug cleaning | 68 | $170–$447 |
| Carpet cleaning | 16 | $176–$359 |
| HVAC duct & vent cleaning | 11 | $351–$928 |
| Leather cleaning | 3 | — |
