How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%79+19.2Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty74−2.6Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREStanley Steemer
Waco, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #160Position by Experts Score among all companies we track in this category. of 175 carpet cleaning · 4.7★ from 1,034 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for upholstery cleaning
Clear ✕All 93 Google reviews tagged “Upholstery cleaning” · showing 40
Had our carpet and furniture ! Professional team.
Thank You for Your Service…
Lewis steam clean my black sofa and two black love seats and they look brand new. Love them.
Excellent, professional, fast, and thorough!
These guys were just great! Polite and quick and professional! Thanks so much
Jose and Hayden were extremely professional, courteous and very thorough. We have never had the carpets cleaned with so much attention to detail. Great young men and a credit to your company!
Extremely professional and efficient, explained everything and ensured everything was done correctly
Timothy was on time, friendly, knowledgeable, and did a great job cleaning our carpets and upholstery. Everything looks and smells so fresh and clean. Some stains did not come out fully, but they are in high traffic areas. This carpet is 10 years old, so it can be expected. But it is nice and fresh! I wish he had…
Amazing freshen up of my couch!
The guys did a great job. they were very courteous and mindful of our things. I would definitely recommend.
My off white sectional was needing a good cleaning and deodorize from our Yorkie. Jose and Oliver did a great job!!! Looks and smells amazing. They were very nice and professional.
fast and friendly customer service, thank you!
Jose was great! Very upfront with cost and any extras that we may need! I really appreciated him being right to work and he did a fantastic job. My sectional once again looks brand new! Thank you!
Oliver worked hard alone yesterday while he cleaned two areas as well as suggested sending our large area rug out for cleaning! He was efficient and thorough !
Great service
Great service
I can always count on Stanley Steemer to do a great job. The technician was very good and also very courteous.
Both men were friendly and did a great job! Very nice to my dog 😁
John was very professional and very helpful giving information on how to keep my couches clean. He was fast, efficient and did an amazing job.
Great communication. Positive personality. Very knowledgeable
Quick, courteous, personable and professional! Had all the carpets done a year or so ago and today Jeremiah came out and cleaned and protected my wife’s new antique couch! Looks great, and she’s very happy with it! Thank you very much!
Jeremiah was awesome! He gave great advice for our antique couch. We will be asking for him in the future.
I am very pleased with the upholstery cleaning service we requested. John gave excellent customer service. We will definitely be booking future services.
He did a really good job. Very pleasant and professional
Very impressed. I made an appointment online yesterday, my window was between 8-12 and John was here right at 8am, so I didn't have to wait all day. He did a great job cleaning a chair and was in and out in about 30 minutes. I will definitely use Stanley Steemer again!!!
Nicholas was on time and professional. He explained the process and went to work. He was friendly and that’s important. Nicholas and Jeffery were amazing and professional. They explained the entire process
Our two technicians gave me a call ahead, were very prompt, and explained exactly what they were doing - as far as services go prior to beginning. He went over the quoted price, and were finished in an extremely timely manner. They cleaned up after themselves, and they left. I was a very happy customer with brand new feeling, clean couches!!
Courteous, professional, and polite. They did an excellent job
Both men were very professional, quick, thorough and knowledgeable of their job. We are extremely satisfied with their work and will definitely call them again.
Very nice and courteous attention to detail and made sure customer got what they paid for , will definitely ask for him by name the next time . Thanks
Great experience, the technicians were wonderful. Highly recommend!
Arrived on time, were plugged up and running in minutes, took care of my project, cleaned up after they were done and very professional and courteous.
Very professional, on time arrival, fast service furniture looks and smells great. Cleaned up after himself as well left everything as it was before arriving
We had some pretty dirty couches after getting a new puppy they were filled with mud spots and years of stains. Jeremiah was very kind and cleaned our couches very nicely and thoroughly. Service was great and quick.
Jeremiah did a great job, and was very friendly and professional! I will definitely be using their services again in the future!
They arrived early and worked quickly to solve our issues. Charles was a great person to work with and completed all work as requested. We would definitely recommend this company and Charles.
Tim did a wonderful job cleaning my couch!!
We are so happy with our service! Jeremiah was fantastic - friendly, professional and did a very thorough job. Our light-colored couch had lots of dirty spots from kids and pets, and it looks brand new!
Clearly explained the process and catered service to my specific need...cat pee. The couch smells much better and looks great.
My couches look so good!! They look brand new again and smell a lot better! We have 4 dogs and grandchildren who run and jump all over these couches, and they look brand new! I highly recommend Jose and Tim, who were both professional and informative, and I will be using these guys again!!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 182 | $170–$334 |
| General carpet cleaning | 176 | $170–$334 |
| Upholstery cleaning | 93 | $183–$347 |
| Pet stain & odor removal | 88 | $139–$354 |
| Area rug cleaning | 68 | $170–$447 |
| Carpet cleaning | 16 | $176–$359 |
| HVAC duct & vent cleaning | 11 | $351–$928 |
| Leather cleaning | 3 | — |
