How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%81+19.6Value 14%100+14.1Replies to reviews 7%81+5.7Craft & service penalty75−2.5Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCOREStanley Steemer
Wentzville, MO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #38Position by Experts Score among all companies we track in this category. of 40 rug cleaning · 4.8★ from 3,278 Google reviews
Report card
Percentile vs other rug cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for carpet cleaning
Clear ✕All 66 Google reviews tagged “Carpet cleaning” · showing 60
Friendly and Professional service.
Professional, polite, good mood and on time.
2 rooms and a set of stairs cleaned and deodorized.
They did a great job will have them back again and will be making appointments soon for my daughter
Tyler was excellent!!
Garrett and Jerrell were very friendly and professionally. Our carpet and rug looks awesome, a second life for both! I will absolutely use Stanley Steemer again!
Torion was super fast and efficient on the cleaning, and very pleasant to chat with when we walked the house and previewed all my rooms. Highly recommend him for cleaning any house!
Kevin with Stanley Steemer was within the window we were given, was very polite, explained our questions and wore shoe coverings. Plus, it didn't take long to do the areas we wanted cleaned! When, he finished, the carpet looked and smelled fantastic!! I'll always use Stanley Steemer for the company to take care of our carpets!!
Tyler was great, answered all my questions, would definitely use this company again!
Excellent service delivery. Explained everything in detail, very personable and great attention to detail.
Tyler was very professional and friendly, he explained every thing and did a great job.
Cardell and Adrian were both very professional, friendly, and helpful. They did a great job and even went the extra mile to clean up some hard to reach stains. Thank you guys! Highly recommend.
Both of the gentlemen were very nice , explained a lot of things, and they did everything they were supposed to.
Edward and John went above and beyond for my wife and I to get our carpets and couches done. There was a problem with our outdoor tap that they figured out how to fix before getting started. They were both very careful around the house and put an extra work to get up some stubborn stains. Everyone we have spoken to…
Don provided Excellent service. Showed up promptly on time and finished before expected. Answered all my questions pertaining carpets.
The service and tech were quick, effective and very professional!
Keith was very professional and informative on the condition of my rug. I’m very pleased with the cleaning work provided
It was quick and simple. The technician was fast and courteous and showed me other services that were available. All look good thank you ....
Bryson and Jerrell were both awesome, they worked quickly and so polite. The house looks better than it did when we bought it almost ten years ago. We will definitely refer others and will be scheduling another appointment for our next house.
They delivered 2 bottles of their spray bottle carpet cleaner to my home! Excellent service!
Kevin did an unbelievable great job, the carpet looks fantastic-I mean really, really good.
Carl was great super friendly and worked with us on our questions and other services we were looking into.
He was courteous & professional. Very kind & attentive to what I needed for the carprts. They look fantastic!
Absolutely wonderful
Absolutely Awesome, So helpful, kind and professional.
Carl did a great job of getting the stains out of the carpeting. He even went the extra mile and did a double dose of deodorizer. Would definitely use again.
Tyler very professional, did an Awesome job on my carpets, definitely recommend!
Technician service was excellent as well as knowledge and demeanor would definitely suggest an increase or bonus for his performance
The team did a great job… I will call them again in the future.
Great experience with the Stanley Steamer team. Very thorough and professional.
Carpets look beautiful a lot of effort went into making them look so clean …. Very pleased!
Khalid did a wonderful job & so courteous.
Donald was professional, friendly, and efficient. 10/10 will hire Stanley Steemer for all of my carpet cleaning needs from now on!
Fantastic job and brought some really old carpet back to life again. Real nice person and very customer focused.
Cardel was great! Professional and on time, he did an amazing job cleaning. Thank you!
Satisfied with the work
They did a great job, very professional. My carpet looks amazing.
he was awesome the first time and today!! Great attitude, great customer service, and explained everything perfectly!
Bryson did an amazing job cleaning our dirty, pet stained carpets! He was efficient and professional. My carpets look and smell great.
Marlon was great, came in did a great job! Gave great expectations, was able to get stains out of carpet, clean and deodorize carpet in basment. Pleased with service would use again and would recommend.
Both technicians were fantastic
I was very pleased with the service provided.The service providers were professional and courteous, making sure that I was given the opportunity to check each room before continuing. I would recommend Stanley Steamer and would use them again in the future.
Kevin was the best! He came in and got right to work. He offered suggestions and advice on keeping my carpet in the best possible condition. Everything was done professionally and the carpets look 100% better! I will refer anyone to Kevin!
They were efficient and fast, keeping me updated on their progress. My house smells so good and the carpet looks great.
Moises was great, very knowledgeable and all around awesome! Hire more technicians like Moises.
Technician was great. Highly recommend!
Fast and efficient.
Great service, very professional, knowledgeable and informative!
As a household manager with Perfectly Paired Concierge, efficient, thorough, timely service is important. It’s my job to eliminate chaos from my clients lives. Torion with Stanley Steemer made my job easier today by providing all of these things while cleaning carpet and Upholstery. This year man is everything you want in an employee!
Employees were very friendly and professional. No complaints about their customer service. End result was not stellar. Once our carpet dried, it was as if it was never cleaned. We were promised a clean and deodorized floor which we do not feel was the case.
The carpet looks great and my cleaner Carl was very nice
Exactly on time and awesome job done. Very polite and wanted to make sure the job was to my satisfaction. I will definitely use Stanley again and possible request John.
Jason was absolutely amazing! He was extremely friendly and kind! He even moved a piece of furniture around to be able to clean the entire carpet! He did a terrific job in every room! He addressed the problem areas and now my carpet looks practically new! Again, thank you, Jason! I highly recommend this company! I’m…
Stanley Steemer came out today and thank God! My carpet looks brand new. Their representative Kevin was wonderful. He explained the process and gave advice for carpet care. He was patient and he takes his job seriously. He was so kind and took care of the job. It’s nice to know that this company had high standards.…
Stanley Steamer has always been a go-to for our family and once again they didn’t disappoint! Tyler was an excellent service provider and a delight to work with. I highly recommend him.
One small problem. His iPad does during the payment process and I was charged twice. Hoping Stanley Steemer will help me get this fixed without too much hassle.
Puppy made a mess, Stanley steemer made it go away!
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 727 | $126–$277 |
| Carpet steam cleaning | 722 | $146–$309 |
| Pet stain & odor removal | 360 | $126–$366 |
| Upholstery cleaning | 233 | $169–$297 |
| Area rug cleaning | 121 | $126–$404 |
| HVAC duct & vent cleaning | 118 | $477–$1.1k |
| Carpet cleaning | 66 | $119–$271 |
| Flood cleanup | 8 | $175–$506 |
