How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%81+19.6Value 14%100+14.1Replies to reviews 7%81+5.7Craft & service penalty75−2.5Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCOREStanley Steemer
Wentzville, MO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #38Position by Experts Score among all companies we track in this category. of 40 rug cleaning · 4.8★ from 3,278 Google reviews
Report card
Percentile vs other rug cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for general carpet cleaning
Clear ✕All 727 Google reviews tagged “General carpet cleaning” · showing 40
2 rooms and a set of stairs cleaned and deodorized.
Absolutely perfect! The techs were prompt, courteous, professional and experienced. I expected a good job and received exceptional work!
Cory was very professional and friendly. Did a wonderful job and explained everything he was doing.
Very friendly and personable, did an excellent job. At a very fair price, we were very pleased.
Kevin with Stanley Steemer was within the window we were given, was very polite, explained our questions and wore shoe coverings. Plus, it didn't take long to do the areas we wanted cleaned! When, he finished, the carpet looked and smelled fantastic!! I'll always use Stanley Steemer for the company to take care of our carpets!!
Tyler was great, answered all my questions, would definitely use this company again!
Bryson and Francis did a thorough and professional job!
Cleaning on 7/2/26!! On time and pleasant. Very thorough and my carpet looks so GOOD!!! Thank you!!!
Tyler was very professional and friendly, he explained every thing and did a great job.
The service was very professional they were so kind and respectful. Thank you
Cardell was excellent. Timely, friendly and good natured. We worked fast and very hard. He got all the pet spots out too. I want him to come back in 6 months.
Forest did such a great job cleaning our carpet today!! We had several areas that needed to be treated & he did a really good job with them. Forest was also very polite & personable!!
Bryson provided excellent service and delivered a high quality result for a good price. This guy takes his job seriously and cares about his trade. Highly recommended.
Edward and John went above and beyond for my wife and I to get our carpets and couches done. There was a problem with our outdoor tap that they figured out how to fix before getting started. They were both very careful around the house and put an extra work to get up some stubborn stains. Everyone we have spoken to…
Very nice, efficient, explained everything. Did a fantastic job. Thank you Kevin.
Kevin was great, very thorough,professional, and friendly. Job well done. Well ask for him next time
The men were very professional. They were kind and did a good job.
It was quick and simple. The technician was fast and courteous and showed me other services that were available. All look good thank you ....
Cardell was excellent....only problem is being placed in a block of time to get service..prefer a set time
Marlon was polite, hardworking and provided great service.
Great Stanley Steamer experience today! Bryson and Jerrell were very professional & kind, and did an amazing job cleaning my carpets and couch. Highly recommend!
Don showed up right at the beginning of our time window (much appreciated), explained the process and got to work. 45 minutes later our 20 year old carpeting is clean and he even got the pet stains out. Very pleased with the whole experience!
Courteous professional service. Garrett did a great job.
Great service! Very professional and efficient. Carpet looked great.
He was courteous & professional. Very kind & attentive to what I needed for the carprts. They look fantastic!
Kevin was very friendly, did his work with care, gave us hints of how to maintain our carpets and we will be satisfied to call for future jobs.
They did a really good job. They were very friendly. I give them a 10 for good service and would refer them to someone for a cleaning.
We’ve used SS for many years, at least once if not twice a year, and they never disappoint. Garrett did a fantastic job; took his time and worked on a couple of stains we thought wouldn’t come out of light colored carpet. Was very professional and made certain we were pleased with the work before he left. He also…
My home was respected and the service was good and fast. Our cleaner was very personable, explained a lot, and educated us a lot on other things in the home that could be serviced as well. Great experience!!
Kevin was efficient, very kind and the carpets look and smell great for the holidays!
Fantastic job and brought some really old carpet back to life again. Real nice person and very customer focused.
Cardel was great! Professional and on time, he did an amazing job cleaning. Thank you!
Also did 2 flights of stairs and landings
Workers were professional & knowledgeable regarding the job they had to do.
Cardell did a fantastic job. We have very light carpets and they looked brand new when he finished.
he was awesome the first time and today!! Great attitude, great customer service, and explained everything perfectly!
Ashamed, but it has been 3 years since the last carpet cleaning—due to health situations. It was a team of one young man that came today and he was absolutely top-notch. Nicholas helped move the dining room table to make the cleaning easier. Feels so much better to have the carpets cleaned, sanitized, and…
Bryson did an amazing job cleaning our dirty, pet stained carpets! He was efficient and professional. My carpets look and smell great.
Kevin was the best! He came in and got right to work. He offered suggestions and advice on keeping my carpet in the best possible condition. Everything was done professionally and the carpets look 100% better! I will refer anyone to Kevin!
Moises was great, very knowledgeable and all around awesome! Hire more technicians like Moises.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 727 | $126–$277 |
| Carpet steam cleaning | 722 | $146–$309 |
| Pet stain & odor removal | 360 | $126–$366 |
| Upholstery cleaning | 233 | $169–$297 |
| Area rug cleaning | 121 | $126–$404 |
| HVAC duct & vent cleaning | 118 | $477–$1.1k |
| Carpet cleaning | 66 | $119–$271 |
| Flood cleanup | 8 | $175–$506 |