How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%81+19.6Value 14%100+14.1Replies to reviews 7%81+5.7Craft & service penalty75−2.5Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCOREStanley Steemer
Wentzville, MO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #38Position by Experts Score among all companies we track in this category. of 40 rug cleaning · 4.8★ from 3,278 Google reviews
Report card
Percentile vs other rug cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for general carpet cleaning
Clear ✕All 727 Google reviews tagged “General carpet cleaning” · showing 100
2 rooms and a set of stairs cleaned and deodorized.
Absolutely perfect! The techs were prompt, courteous, professional and experienced. I expected a good job and received exceptional work!
Cory was very professional and friendly. Did a wonderful job and explained everything he was doing.
Very friendly and personable, did an excellent job. At a very fair price, we were very pleased.
Kevin with Stanley Steemer was within the window we were given, was very polite, explained our questions and wore shoe coverings. Plus, it didn't take long to do the areas we wanted cleaned! When, he finished, the carpet looked and smelled fantastic!! I'll always use Stanley Steemer for the company to take care of our carpets!!
Tyler was great, answered all my questions, would definitely use this company again!
Bryson and Francis did a thorough and professional job!
Cleaning on 7/2/26!! On time and pleasant. Very thorough and my carpet looks so GOOD!!! Thank you!!!
Tyler was very professional and friendly, he explained every thing and did a great job.
The service was very professional they were so kind and respectful. Thank you
Cardell was excellent. Timely, friendly and good natured. We worked fast and very hard. He got all the pet spots out too. I want him to come back in 6 months.
Forest did such a great job cleaning our carpet today!! We had several areas that needed to be treated & he did a really good job with them. Forest was also very polite & personable!!
Bryson provided excellent service and delivered a high quality result for a good price. This guy takes his job seriously and cares about his trade. Highly recommended.
Edward and John went above and beyond for my wife and I to get our carpets and couches done. There was a problem with our outdoor tap that they figured out how to fix before getting started. They were both very careful around the house and put an extra work to get up some stubborn stains. Everyone we have spoken to…
Very nice, efficient, explained everything. Did a fantastic job. Thank you Kevin.
Kevin was great, very thorough,professional, and friendly. Job well done. Well ask for him next time
The men were very professional. They were kind and did a good job.
It was quick and simple. The technician was fast and courteous and showed me other services that were available. All look good thank you ....
Cardell was excellent....only problem is being placed in a block of time to get service..prefer a set time
Marlon was polite, hardworking and provided great service.
Great Stanley Steamer experience today! Bryson and Jerrell were very professional & kind, and did an amazing job cleaning my carpets and couch. Highly recommend!
Don showed up right at the beginning of our time window (much appreciated), explained the process and got to work. 45 minutes later our 20 year old carpeting is clean and he even got the pet stains out. Very pleased with the whole experience!
Courteous professional service. Garrett did a great job.
Great service! Very professional and efficient. Carpet looked great.
He was courteous & professional. Very kind & attentive to what I needed for the carprts. They look fantastic!
Kevin was very friendly, did his work with care, gave us hints of how to maintain our carpets and we will be satisfied to call for future jobs.
They did a really good job. They were very friendly. I give them a 10 for good service and would refer them to someone for a cleaning.
We’ve used SS for many years, at least once if not twice a year, and they never disappoint. Garrett did a fantastic job; took his time and worked on a couple of stains we thought wouldn’t come out of light colored carpet. Was very professional and made certain we were pleased with the work before he left. He also…
My home was respected and the service was good and fast. Our cleaner was very personable, explained a lot, and educated us a lot on other things in the home that could be serviced as well. Great experience!!
Kevin was efficient, very kind and the carpets look and smell great for the holidays!
Fantastic job and brought some really old carpet back to life again. Real nice person and very customer focused.
Cardel was great! Professional and on time, he did an amazing job cleaning. Thank you!
Also did 2 flights of stairs and landings
Workers were professional & knowledgeable regarding the job they had to do.
Cardell did a fantastic job. We have very light carpets and they looked brand new when he finished.
he was awesome the first time and today!! Great attitude, great customer service, and explained everything perfectly!
Ashamed, but it has been 3 years since the last carpet cleaning—due to health situations. It was a team of one young man that came today and he was absolutely top-notch. Nicholas helped move the dining room table to make the cleaning easier. Feels so much better to have the carpets cleaned, sanitized, and…
Bryson did an amazing job cleaning our dirty, pet stained carpets! He was efficient and professional. My carpets look and smell great.
Kevin was the best! He came in and got right to work. He offered suggestions and advice on keeping my carpet in the best possible condition. Everything was done professionally and the carpets look 100% better! I will refer anyone to Kevin!
Moises was great, very knowledgeable and all around awesome! Hire more technicians like Moises.
Techs did a great job and were very helpful moving things so that they could do a thorough job cleaning. They cleaned and deodorized carpet, tile, and upholstery. Pricing was competitive and it looks terrific.
Marlon was excellent he got my carpet looking like a brand new house! I highly recommend him and I will be booking future appointments.
My tech did an excellent job and was very courteous give that young man a raise very professional. Lastly I was disappointed after speaking via phone to the customer service rep who made the appointment that I could not use the $25 off coupon mailed to me it does not specify on the coupon that you have to spend a…
So quick, professional & friendly! Helped me clean up furniture after my pup tinkled. Thank you!!
Technicians Edward and John work so seamlessly together. So very nice and professional. My carpets hadn't been cleaned in quite a while and they did a fantastic job!! Looks almost new again for this 10 year old carpet! Recommend these gentleman highly!!
Torion was very courteous, respectful and informative. He had the job done in about an hour and I am very happy with the results. I had a lot of old spots that I can't take care of any longer and he did a great job!! Will be using Stanley again next month for my recroom.
Very professional, got rid of my dark spots and stains. Didn't take long for doing three rooms.
Tyler was very great and professional, he took his time and was thorough going over the floors. The floors look awesome!
Employees were very friendly and professional. No complaints about their customer service. End result was not stellar. Once our carpet dried, it was as if it was never cleaned. We were promised a clean and deodorized floor which we do not feel was the case.
Ask for Cordell, courteous, on time, did a terrific job
Best service ever! I Highly recommend Cardell Fouche!
Bryson and Malik were wonderful. My place is spotless! They are a geat team and very efficient! My dog was sad to see them go!
Excellent service provided
Thank you for a great job
They did a great job!
Eric was absolutely amazing. Friendly, professional, thorough. Would definitely use again.
Perfect job !, Coming back soon to do other services they offer. Have used them for several years. Helpful with urine stains from our dog. Reminder of what to use for spot removal so there is no soap residue which can attract dirt. He applied sanitizing and scotch guard so we are set for winter.
On time, efficient, went straight to work and was polite. It looks like I have new carpets! Thank you!
Great job!
Mike was awesome in his detailed explanation of my carpet and how it was cleaned. Thanks Mike!! Will definitely request Mike again
Second time using Stanley Steemer and it went great! Kevin was great and did the job very well. Very informative. The carpet once again looks amazing and smells wonderful!
Ed did an amazing job. He explained in detail exactly what I needed to properly clean and maintain our carpets.
Donald and Tyler were very knowledgeable and professional. They answered all of my questions and gave me great tips on maintaining my carpet. I’m very pleased with the service they provided.
Great service, efficient, friendly and carpets looks great and I have 4 pets and 2 kids! Highly recommend
Mike did SUCH an amazing job! Fast, friendly, and very detail oriented. 12/10 recommend! Wish I had taken before and after photos because Mike worked miracles! Thank you!
One small problem. His iPad does during the payment process and I was charged twice. Hoping Stanley Steemer will help me get this fixed without too much hassle.
Geoff did an amazing job cleaning our carpets. Quick and thorough! Very happy!
Cardell was quick, thorough, and extremely courteous!! 5 ⭐️ service!! Thanks again Cardell!!
Had a really great experience! They were thorough and quick!
A very nice technician!
Ive used them for 34 years and they have always been great.
Excellent work. Carpets look great. Will continue to use.
Answered all of my questions. Polite and helped me find water shutoff valve. Thankx Edward.
Kenny was absolutely amazing and got the job done quickly and efficiently! My carpets look brand new! I highly recommended.
Nick and Kyle were great to work with! From start to finish, they delivered amazing service. Nick is simply exceptional! His attention to detail, ability to listen to our needs and deliver on them, along with his kind spirit, makes him the tech we will request by name each time.
Great experience with Calvin Jr and Stanley Steamer as a company. Professional and experienced.
Tyler did a great job! Very happy with the results. Thanks
Carpet cleaned on 8/14/23, what an excellent Carpet cleaning job, Jason & Dan did. They are indeed an asset to Stanley Streemer. Carpet cleaned and super stained. House smelled great. Thank you very much. Ms. Rosie Turner Air Ducts, Vents and Furnace cleaning. Brad Busby did an awesome job. Thank you for…
Kenny was great I will definitely request him in the future. He did a great job on our carpet and couches.
Kenny is a friendly, professional, expert carpet cleaner. Very knowledgeable and efficient. Highly recommend!
Cardell with Stanley Steamer did a great job with cleaning my carpets. He was very nice prompt, and very efficient.! Thank you!
Stanley Steemer is a great company. I usually have them come out once a year, to help prolong my carpets. I have to give a shout out to my technician, Tyler. He was professional, informative, and hard working! Will ask for him next time.
Did a great job. They where in and out
They were super helpful & patient & incredibly fast. They were only here for like an hour & the carpet looks great.
I had my carpets cleaned on June 30 and Andrew Steevens was the cleaner. He did an outstanding job and quickly. I appreciate quality service. Thank you.
My experience with Edward was a very good experience. He was very pleasant, easy to communicate with and very knowledgeable of the task at hand. You can send Edward to me anytime I need servicea from Stanley Steemer. Thank you Stanley Steemer.
Drew was GREAT!!! I would recommend Drew/Stanley Steemer to everyone. They got the dog smell out my living room and hallway and that is exactly what I was looking for.
They were professional, gave us lots of information, and completed the job in a timely fashion. Carpets look great!
Calvin was fantastic to work with for my first Stanley Steemer cleaning experience. He was so knowledgeable, on time, and even offered last minute services that I added onto my cleaning that he was already equipped to complete! I even had to call the number from the reoccurring confirmation texts to speak to someone…
I have never worked with a worse company in my life. I scheduled a carpet cleaning and deodorizing and it was "complete" when I was gone, but when I arrived days later I found toe nails, hair and plastic things from clothes tags all over the floor. It was as if they didn't go at all and if they did go, they did an…
The technician arrived at the expected time for our carpet cleaning. He was very courteous and explained in detail what he was doing and why. His recommendations regarding the treatment process were appreciated and appropriate. He reiterated safety precautions for us to follow during and after his work was…
Edward was professional, timely and courteous. He did a great job. I had some spots (i though)He explained the carpet was more "worn" than stained. He was very informative and helpful. I asked about different carpet types and colors. I'm replacing flooring but undecided whether to do carpet or laminate. Thank again.
Very good work ethic by the employee that did the work.
Cardell did any excellent job and was kind and professional. I will definitely be using your service again.
Edward came on time and was prepared. He was very knowledgeable and answered all my questions. He cleaned my area rug and two sets of stairs in a timely manner. He was pleasant and I will definitely use this service and ask for him again. Thank you very much! Gail Devereux- Tesdall
I have used Stanley Steamer for over a decade. The Customer Service is really good. I've had them return 3 times in past when cleaning wasn't the best. Their always courteous, patient and aim to please the customer. Clinton Chief does a phenomenal job in cleaning.
Edward was very friendly and explained things to us with clarity.
Strong professionalism, knowledgeable and quick. Everything looks great! 10/10!
Stanley Steemer never disappoints!! Cordell was on time, professional, and would not stop until he was satisfied with stain removal. Absolutely a Stanley Steemer and Cordell fan. Until the next time!! Thank you Stanley Steemer and Cordell.
Did a very thorough job!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 727 | $126–$277 |
| Carpet steam cleaning | 722 | $146–$309 |
| Pet stain & odor removal | 360 | $126–$366 |
| Upholstery cleaning | 233 | $169–$297 |
| Area rug cleaning | 121 | $126–$404 |
| HVAC duct & vent cleaning | 118 | $477–$1.1k |
| Carpet cleaning | 66 | $119–$271 |
| Flood cleanup | 8 | $175–$506 |