How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%81+19.6Value 14%100+14.1Replies to reviews 7%81+5.7Craft & service penalty75−2.5Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCOREStanley Steemer
Wentzville, MO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #38Position by Experts Score among all companies we track in this category. of 40 rug cleaning · 4.8★ from 3,278 Google reviews
Report card
Percentile vs other rug cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for pet stain & odor removal
Clear ✕All 360 Google reviews tagged “Pet stain & odor removal” · showing 60
Torion and Aiden did a great job. They arrived on time, explained what the job would involve, and the carpet looks perfect! We will definitely call them next time!
Friendly and Professional service.
Andrew was professional polite courteous and he took his time to make sure all of the pet spots were up I will ask for him next time thank you Andrew thank you Stanley Steemer
I seriously can not say enough good things about Jerrell! He was FABULOUS he left my carpets looking brand new, he cleaned up after himself. He worked super hard getting my carpets cleaned and I seriously can not thank him enough. I have 2 more rooms I will be having him come out again very soon!
Adrion was awesome! Very professional, I had questions and he took care of them! Carpet looks great! Worked at a good pace, always busy. Really appreciate his his attentiveness.
Kevin did an amazing job! Very personable and professional. Would definitely recommend! Ask for Kevin!
They did a great job will have them back again and will be making appointments soon for my daughter
Garrett and Jerrell were very friendly and professionally. Our carpet and rug looks awesome, a second life for both! I will absolutely use Stanley Steemer again!
Tyler was great, answered all my questions, would definitely use this company again!
Bryson and Natalie arrived promptly and got right to work! They explained the process, set expectations, and followed through! They were tidy, didn’t make a mess, and I feel like I have a brand new couch! Thank you both!!!
Excellent service delivery. Explained everything in detail, very personable and great attention to detail.
Cardell was excellent. Timely, friendly and good natured. We worked fast and very hard. He got all the pet spots out too. I want him to come back in 6 months.
The service was fantastic! Everyone was so friendly and professional!
Edward and John went above and beyond for my wife and I to get our carpets and couches done. There was a problem with our outdoor tap that they figured out how to fix before getting started. They were both very careful around the house and put an extra work to get up some stubborn stains. Everyone we have spoken to…
Don provided Excellent service. Showed up promptly on time and finished before expected. Answered all my questions pertaining carpets.
Excellent, efficient, and friendly service!
Keith was very professional and informative on the condition of my rug. I’m very pleased with the cleaning work provided
They did a fantastic job at a great price! Very effective stain removal - they even got out most of the tattoo ink a roommate spilled. It looks almost as good as when I moved in 10 years ago. Great job!!!
Don showed up right at the beginning of our time window (much appreciated), explained the process and got to work. 45 minutes later our 20 year old carpeting is clean and he even got the pet stains out. Very pleased with the whole experience!
He made good suggestions. Was prompt and efficient. Pleasant to work with thank you so much
Absolutely Awesome, So helpful, kind and professional.
Carl was great- informative, professional and effective!
Very friendly and informative. Made sure all my needs were met. Thanks!!!
Garrett was very thorough and professional as well as pleasant. My furniture looks and smells great. Thank you Stanley Steamer
Great job. Very thorough
Donald was professional, friendly, and efficient. 10/10 will hire Stanley Steemer for all of my carpet cleaning needs from now on!
Also did 2 flights of stairs and landings
Professional polite and attentive 👍
Workers were professional & knowledgeable regarding the job they had to do.
Bryson did an incredible job cleaning our carpets. He was punctual, professional, and incredibly thorough. Our carpets look brand great —stains I thought were permanent are completely gone! He took the time to explain what he was doing, worked efficiently, and treated our home with great care. You can tell he takes pride in his work.
Was told one price over the phone with representative and once the service tech arrived the basement was priced as 4 rooms instead of 3. The large room was considered 2. Overall, the service was done efficiently and professionally
Moses did an amazing job! He was very kind and explained everything thoroughly throughout the process. Great job and love the work he did!
Ashamed, but it has been 3 years since the last carpet cleaning—due to health situations. It was a team of one young man that came today and he was absolutely top-notch. Nicholas helped move the dining room table to make the cleaning easier. Feels so much better to have the carpets cleaned, sanitized, and…
Terrific work by technician Donald! Friendly, very helpful, thorough and attentive to detail. Excellent pricing by the company. I will continue to use Stanley Steemer when I need things cleaned!
Bryson did an amazing job cleaning our dirty, pet stained carpets! He was efficient and professional. My carpets look and smell great.
Tyler did a great job. Very friendly. Would recommend
Kevin was the best! He came in and got right to work. He offered suggestions and advice on keeping my carpet in the best possible condition. Everything was done professionally and the carpets look 100% better! I will refer anyone to Kevin!
Garrett and Tony from the Maryland Heights store were extremely professional and straightforward. They answered all of my questions up front, made note of my problem areas and took extra time to make sure I was happy with the job. I really appreciate the hard work this team put into cleaning my carpets!
Technician was great. Highly recommend!
Cardell and Alexandria arrived on time and we're very courteous, friendly and efficient.
Kenny showed up 5 minutes early and explained everything involved. My room was larger than originally estimated, but still it was a fair price. Kenny was done in 30-45 minutes and the end result looks great. Will be using Stanley Steemer again in the spring for air duct clean out! Once Again, Kenny has done a…
Technicians Edward and John work so seamlessly together. So very nice and professional. My carpets hadn't been cleaned in quite a while and they did a fantastic job!! Looks almost new again for this 10 year old carpet! Recommend these gentleman highly!!
Carl was amazing!
As a household manager with Perfectly Paired Concierge, efficient, thorough, timely service is important. It’s my job to eliminate chaos from my clients lives. Torion with Stanley Steemer made my job easier today by providing all of these things while cleaning carpet and Upholstery. This year man is everything you want in an employee!
Best service ever! I Highly recommend Cardell Fouche!
Stanley Steamer has always been a go-to for our family and once again they didn’t disappoint! Tyler was an excellent service provider and a delight to work with. I highly recommend him.
Tyler was on time, actually a little early, which was great because I didn’t have to wait around for that time window. He was professional and friendly. We have a large dog who had a bout of digestive issues and Tyler worked really hard to get out a lot of stains. My carpets look great.
They did a great job!
Kenny did a great job cleaning our carpet! He was courteous, kind and efficient. I highly recommend Kenny and Stanley Steamer! Thank you!
Great job!
Mike was awesome in his detailed explanation of my carpet and how it was cleaned. Thanks Mike!! Will definitely request Mike again
Second time using Stanley Steemer and it went great! Kevin was great and did the job very well. Very informative. The carpet once again looks amazing and smells wonderful!
Great service, efficient, friendly and carpets looks great and I have 4 pets and 2 kids! Highly recommend
Excellent work and good explanations. I am very pleased.
Mike did SUCH an amazing job! Fast, friendly, and very detail oriented. 12/10 recommend! Wish I had taken before and after photos because Mike worked miracles! Thank you!
One small problem. His iPad does during the payment process and I was charged twice. Hoping Stanley Steemer will help me get this fixed without too much hassle.
Geoff did an amazing job cleaning our carpets. Quick and thorough! Very happy!
Puppy made a mess, Stanley steemer made it go away!
Had a really great experience! They were thorough and quick!
The gentleman who did our floor was professional, fast, and thorough! I would recommend them anytime! We had some large stains from our new puppy and they picked them right up! GREAT JOB!!!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 727 | $126–$277 |
| Carpet steam cleaning | 722 | $146–$309 |
| Pet stain & odor removal | 360 | $126–$366 |
| Upholstery cleaning | 233 | $169–$297 |
| Area rug cleaning | 121 | $126–$404 |
| HVAC duct & vent cleaning | 118 | $477–$1.1k |
| Carpet cleaning | 66 | $119–$271 |
| Flood cleanup | 8 | $175–$506 |