How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%81+19.6Value 14%100+14.1Replies to reviews 7%81+5.7Craft & service penalty75−2.5Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCOREStanley Steemer
Wentzville, MO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #38Position by Experts Score among all companies we track in this category. of 40 rug cleaning · 4.8★ from 3,278 Google reviews
Report card
Percentile vs other rug cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for upholstery cleaning
Clear ✕All 233 Google reviews tagged “Upholstery cleaning” · showing 220
Friendly and Professional service.
Very friendly, fast & professional. He let me know what he was doing step by step. Great experience.
We had to clean some hardwood floors and some (white!) carpet throughout our house. The crew did both, quickly and thoroughly. Nice guys. Professional. Reasonable price. We didn't even know that Stanley could clean hardwood floors. They can and they did a good job, even with deeper dirt. They also used fans to dry…
The young man did an excellent job, was very polite, and cleaned up after himself, leaving no water on the floor.
Bryson and Natalie arrived promptly and got right to work! They explained the process, set expectations, and followed through! They were tidy, didn’t make a mess, and I feel like I have a brand new couch! Thank you both!!!
Both Bryson and Torion were extremely professional, knowledgeable and thorough. Wonderful service and results.
Wonderful experience overall!
Bryson provided excellent service and delivered a high quality result for a good price. This guy takes his job seriously and cares about his trade. Highly recommended.
Edward and John went above and beyond for my wife and I to get our carpets and couches done. There was a problem with our outdoor tap that they figured out how to fix before getting started. They were both very careful around the house and put an extra work to get up some stubborn stains. Everyone we have spoken to…
Kevin was great, very thorough,professional, and friendly. Job well done. Well ask for him next time
Excellent, efficient, and friendly service!
Bryson and Jerrell were both awesome, they worked quickly and so polite. The house looks better than it did when we bought it almost ten years ago. We will definitely refer others and will be scheduling another appointment for our next house.
Tech was great. Furniture was old so didn’t come as clean as would have liked but understandable.
Great Stanley Steamer experience today! Bryson and Jerrell were very professional & kind, and did an amazing job cleaning my carpets and couch. Highly recommend!
Cardell was our technician and he went above and beyond. He worked miracles on two white couches and a chair that were in rough shape after years of use by our young children and a dog. Very happy with the results!!
Keith did a fantastic job ! Stanley Steemer always has the best staff !! Professional and does excellent job
The workers were professional courteous and straight to work good job
Explained the process, timeline, and areas of concern in advance. Everything he explained was done and our couch looks way better. I felt like he went the extra mile to ensure we were happy.
We have large dogs, and our vinyl flooring needed some deep clean lovin’ beyond the mop and bucket. SS came out within a day of my initial call, and Carl got the job done in a couple hours. He was informative and efficient, and did great work! He even offered to add a steam clean on my couch that got completed same day with the floors. 10/10 recommend!
Kevin is excellent. He thoroughly cleaned the furniture and took his time, making sure everting was scrubbed. He’s also a great conversationalist and had a smile on his face the whole time. 10/10 Fantastic expedience.
Very professional
Kevin did a great job cleaning my white couch! He did it efficiently and expeditiously.
Donald did a great job. Professional, proficient and prompt!
They did a really good job. They were very friendly. I give them a 10 for good service and would refer them to someone for a cleaning.
Great job technician was very good and very thorough
Garrett was very thorough and professional as well as pleasant. My furniture looks and smells great. Thank you Stanley Steamer
Great job. Very thorough
Khalid did a wonderful job & so courteous.
Nice guys, efficient & did a good job.
Jason showed great attention to detail and explained the entire process! Kind and attentive to our wants and needs! Thanks Stanley Steamer!
Very courteous and efficient.
The technician was very pleasant and worked very hard to fix my problem.
Cardell and Keith were excellent! True gentlemen and a pleasure to work with. Stanley Steamer is lucky to have them!
Pleasant, did a great job and pretty quick.
Garrett was amazing! Our couches look amazing! Garrett is professional and personable
Cardell did a fantastic job. We have very light carpets and they looked brand new when he finished.
he was awesome the first time and today!! Great attitude, great customer service, and explained everything perfectly!
Two weeks ago we had our carpet cleaned in the basement Daniel did a good job, there was a area i was concerned about however he explained it was a wearable area, and the carpet was worn there, today we had the upholstery cleaned in the basement and living room. The love seat and the couch i can see the difference,…
Terrific work by technician Donald! Friendly, very helpful, thorough and attentive to detail. Excellent pricing by the company. I will continue to use Stanley Steemer when I need things cleaned!
The nice young man was THE BEST worker we have ever experienced. That is saying a lot because we’ve used Stanley Steamer for many years now. He took his time and did a really great job!!!
Kevin was thorough and gave me a lot of good information about caring for carpet and furniture. He was very respectful and pleasant in my home.
Jason was outstanding!
Techs did a great job and were very helpful moving things so that they could do a thorough job cleaning. They cleaned and deodorized carpet, tile, and upholstery. Pricing was competitive and it looks terrific.
Dan & Don were respectful, gave me helpful tips for keeping my sofa clean and did a great job!
I really appreciate Stanley Steamer. I had a small sectional sofa cleaned, and it looks like new. The technician was prompt, courteous, and very thorough.
Marlon did a great job for us! He arrived on time, cleaned our sofas very well, and was a pleasure to work with!
They were GREAT, PROFESSIONAL, COURTEOUS, AND RESPECTFUL OF OUR HOME! THEY DID A PHENOMENAL JOB WITH THE CARPETS AS WELL AS THE CHAISE LOUNGE. THEY TOOK THE TIME TO EXPLAIN THE PRODUCTS AND GAVE US A CLEAR UNDERSTANDING OF WHAT TO EXPECT. I WILL DEFINITELY BE USING THIS COMPANY IN THE NEAR FUTURE. AND HOPE TO GET THE SAME TO GUYS NEXT TIME!
Torion was great. Thorough and a very nice man. He was very careful while doing his job. We will use your service in the future.
Very professional,told me things they weren’t able to do like a few small stains which I understood communication with each other very good. Would tell friends and family about great service and recommended Stanley steamer’s
As a household manager with Perfectly Paired Concierge, efficient, thorough, timely service is important. It’s my job to eliminate chaos from my clients lives. Torion with Stanley Steemer made my job easier today by providing all of these things while cleaning carpet and Upholstery. This year man is everything you want in an employee!
Best service ever! I Highly recommend Cardell Fouche!
Stanley Steamer has always been a go-to for our family and once again they didn’t disappoint! Tyler was an excellent service provider and a delight to work with. I highly recommend him.
Bryson and Malik were wonderful. My place is spotless! They are a geat team and very efficient! My dog was sad to see them go!
Thank you for a great job
Eric was absolutely amazing. Friendly, professional, thorough. Would definitely use again.
Perfect job !, Coming back soon to do other services they offer. Have used them for several years. Helpful with urine stains from our dog. Reminder of what to use for spot removal so there is no soap residue which can attract dirt. He applied sanitizing and scotch guard so we are set for winter.
Dan and Jason did an outstanding job. Both gentlemen were respectful and friendly. I will ask for them again in the future. Well done guys!
Mike did SUCH an amazing job! Fast, friendly, and very detail oriented. 12/10 recommend! Wish I had taken before and after photos because Mike worked miracles! Thank you!
Agent was very helpful and took his time and did an excellent job.
Service was great and Calvin was so kind and professional
Excellent service. Great results. They even called to come early.
Really happy with service I received from Stanley Steemer. J
Cardell did a excellent job very professional thank you so much
A very nice technician!
Ive used them for 34 years and they have always been great.
Initial cleaning needed due to storm damage. Reviewed the order to make sure it was correct prior to starting. Asked me to check to make sure the job was done to my satisfaction; and it was and the chairs smell good. Very professional and polite. Quality service even though he had to go out in the pouring rain.…
Kenny was great I will definitely request him in the future. He did a great job on our carpet and couches.
Service was prompt and efficient. Carl was great.
The carpet and furniture looks brand new soo happy with their work
The technician did a great job. Very friendly and yet professional.
Kenny was great! Appreciate the professionalism and great service!
My experience with Edward was a very good experience. He was very pleasant, easy to communicate with and very knowledgeable of the task at hand. You can send Edward to me anytime I need servicea from Stanley Steemer. Thank you Stanley Steemer.
Kenny did an excellent job of cleaning the love seats and upholstered dining chairs. He was friendly, informative and so professional. Shout out to Kenny!
UPDATE: Stanley Steemer got in touch with me and scheduled a follow up courtesy call where they heavily deodorized the carpet again - totally for free. It was the same guy and he did a great job. Guy was very nice and seemingly professional. He was tasked with cleaning a rug + cushion and ridding them of a stain &…
Kevin did an amazing job on a recliner. Looks just about new again. Really refreshed the look.
Your technician Calvin was super! Very pleasant young man.
I had a guest bedroom and a flight of stairs that had not been cleaned in years. He did a great job and I so appreciate it. I asked when he got here, if he could clean a recliner and he did that as well. In and out. Thanks
Edward was very friendly and explained things to us with clarity.
Very professional and knowledgeable about fabrics. Thorough job and on time. Friendly too.
Excellent customer service and cleaning. Andrew was awesome!
Nicholas, our Stanley Steamer technician, is a miracle worker. He was able to come out on short notice and conducted himself very professionally. He was able to take our banquet chairs that are over ten years old and make them look brand new. He took the extra time needed to do an excellent job and we are so…
Calvin, is the best. Very polite , courteous, knowledgeable of his work, friendly, and a very hard worker.
Very professional as well as personable. Quickly and thoroughly performed the task as requested. Will be using this service again when needed!
Tile cleaning also. Highly recommend Carl.
Kevin was great and made our couch look like new!
Andrew was on time and very professional! The love seats look amazing.
On time, friendly, thorough, did a great job! Would definitely recommend and be using again!
Efficient and quick.
This is our third time using Stanley Steemer at the lake. Dave was great, super friendly, on time, he called this morning to give me a window of arrival time, and then again to let me know he was on the way. And he did a fantastic job! Our carpet looks and smells awesome! We will absolutely use their services again!
We had some upholstered furniture cleaned. They were on time, worked efficiently and did professional work. I was concerned about my couch as it is a delicate fabric and a light color - but it looks great.
Carl was awesome, very effective and efficient. High performance and overall great work product!
Cardell did a great job! He was professional, listened to my request, worked diligently to remove my stained chair, and was very personable... Thank you, Cardell!!!
Carl did an outstanding job by cleaning my sofa
He was very nice and informative
Drew did a great job and very easy to work with!
Calvin was excellent, courteous, and well informed about the product, as well as his craft. I was very please with his level of detail. He took his time to get the job done!
Kevin was great and gave excellent advice on keeping our carpet and furniture looking clean. He did a great job on our sofa which looks 💯 better! Thanks Kevin!
Timely, professional service. Technician was very knowledgeable and efficient. Very pleased with cleaning of ottoman and sofa.
Cleaned rugs, couch, loveseat stair carpet runner,
Arrived on time, Very Informative about the service they were doing, very friendly and professional. Great Job!
Donald was attentive and through with his cleaning.
My experience with Stanley Steamers was great! I would absolutely recommend this company for your cleaning solutions...5 stars!
Awesome job, looks great and great employee/customer service!
Air duct cleaning. Went great.
Drew came today and saved us! He cleaned my parents carpet and upholstery and was such a blessing! We will definitely use him again! Way to go Stanley Steemer. Your employees are wonderful!
The only thing I would change about this visit is the technician did not place protective pads under my furniture. I have hard wood floors and I had to wipe up residue and water. Otherwise, the service was very professional.
Cory was professional, informative and friendly
The two gentleman were very professional and friendly. They did everything I asked of them. I would use this service again!
The crew completely rocked! Very professional, courteous and to top it all they love dogs/cats.
Very good worker and friendly and prompt 5 stars
Service tech (Drew) was very knowledgeable and courteous. Great service.
Very courteous and friendly. On time and exceptionally thorough.
Furniture Looks & smells clean!
Excellent as always! They did a superb job!
They did a fantastic job. I booked the service the night before, got a text mid-day to say the crew were on their way, and the technician that worked with me was nice, courteous and professional. My job wasn't extensive, but it was done very thoroughly. I'm very happy with the service. As a bonus, now my entire…
They did a great job getting the pet smell out of our furniture. Clean, respectful of your property, provide friendly, quick service and reasonably priced. Would definitely recommend to friends and family.
Great
Great job. Very conscientious.
Fon was courteous, professional, and knowledgeable.
Prompt, efficient, and friendly - affordable too! They did a great job refreshing our 12 year old couch and club chair. Definitely want to remember to use their services for future cleaning needs.
Good job and friendly employee service .
Please be aware… the first service tech that came to our home was VERY VERY rude and acted like he didn’t want service us (African Americans). His name was Tyler and said he couldn’t perform the services because we didn’t know what the exact material was of the sofa. We asked him to give us a moment to look it up,…
Jerrick and Rico were fast friendly and Professional! Very respectable young men!
Carl and Oscar did a phenomenal job!!! They were courteous and professional!!!
The team that arrived was punctual, professional and thorough! They did an amazing job and really knew what they were doing. I cannot recommend Stanley Steamer enough.
Very quick response and great workmanship. Kenny was easy to work with and kept us informed the entire time.
Andy was great! Very professional and friendly! He didn't have any problems with dogs and actually knew the proper way to greet them. I didn't need to crate my senior German Shepherd Dog. He was very efficient, was able to work and hold a conversation, and explain all prices and what he was doing! I will definitely…
Stanley Steamer did an amazing job cleaning our floors and couches. They were very informative, thorough and professional! I’ll be using them again and again!
Carpet cleaners were Fast and courteous. Not pushy sales at all. However JOY from customer service who is apparently the office manager has no customer service skills whatsoever. She made an error on my bill… and when I called to correct it she continued to state, she thought In her mind she had told me Something…
Excellent service. Tech was friendly. Explained everything.
Ameen was on time, very professional and did an excellent job. Our furniture looks brand new. I am extremely satisfied with the whole experience.
My service technician was lovely but I had a feeling things weren’t going to be great when I told him I was getting the couch cleaned due to my dogs soiling on it and he followed up with telling me to get Frebreeze while he was deodorizing my cushions. As the biggest reason I was getting it cleaned was the smell and…
We have used this company twice now. They are professional, friendly and offer extra add-on options without being pushy. They will move light weight furniture where needed and tie up the curtains. There is no scent or odor. The carpets look and feel fresh and clean. They were finished in 2 hours. I had 4 bedrooms…
Eric was extremely fun and efficient and we really enjoyed having him here. My 3 year old was ecstatic with him too😊
The service men were very nice and professional. They did an excellent job
Everything was great except I'm surprised there was no bother about wearing a mask. Would have been 5 stars except for that.
Communication regarding the appointment time and arrival status was excellent. Wes, our technician, was very friendly, thorough, and conscientious. We will definitely use Stanley Steemer in the future and request Wes.
Kenny was very professional and personable. I like doing business with people like him.
The crew was very knowledgeable and pleasant had no expectations and it was way better than I thought it would be very impressed
Marcus was great in and out very informative and professional . Highly recommend !
Kenny was very professional and knowledgeable. He was polite and helpful; arrived on time and cleaned up after the job was completed.
Eric was efficient, professional and friendly! The carpets and furniture are very clean.
Drew was very polite and explained to me how he was going to clean my love seats. He is quite easy going and I am very pleased with his work. Definitely a good experience working with your company. Thank you!
Andrew was thorough and professional and the result in all services was exceptional.
Friendly crew, explained the process and made sure I was satisfied before they left. Thanks!
Brian was very professional, personable and conscientious. He did a nice job cleaning the grout on my bathroom floors, as well as cleaning and deodorizing a sectional couch.
Cleaned carpets and upholstery and did a great job. Everything looks and smells good.
The technician Drew was friendly, knowledgeable and did a great job.
Stanley Steemer did a great job! Our tech was on time, friendly, and even gave us a discount. We’ll definitely use again!
Outstanding service from Stanley steamer. Specifically Brian from STL. They came, did my upholstery cleaning and even cleaned off my white rug where they had stepped (even with shoe covers). Very professional and friendly. Would recommend!
On time and right at work! My area rugs look amazing and the stairs like new!! If you are in the Saint Louis area and need the quick appointment, excellent service, call them!
I was not very pleased with the Upholstery cleaning it still looks dirt after it dried.
Great service and they were quick & easy. Super nice and went out of their way to make sure they did not make a mess! Will use them again!!
We had a excellent employee of Stanley steemer who did our carpets, we couldn't be happier with the service we got, the guy didn't even mind and took extra time explaining everything he was doing and why. On a 1-10 base's I would give them a 12.
John was a really nice guy. Sofa was cleaned. Looks great. Down side, it was drenched. I was under the impression it was to be steam cleaned.
The guys came out and did a very good job and didn't waste any time. They were very professional and took pride in the job they did. Thank you.
Polite and respectful. They came in and did there job on time and I would use them again.
Not the best experience. Requested service online for sofa and ottoman. I understand the upselling of other things such as scotchguard and odor protection and carpet pricing. I thought of it as a sofa with attached ottoman. They said it was a sectional and I guess it could be considered a small sectional.…
Workers were courteous and did a thorough job of cleaning our sofa and loveseat. We were very pleased with their service and plan to use them in the future for our carpets!
I use this company in all my homes for years. The Young man named Carl did my STL family home. He wore his mask & covered his shoes & was on time , He was polite ,mannerly, very detailed in his estimate and work ethic. As promised, My indoor & outdoor Caroet is scented & pristine! I’d request him again.
Ameen was very friendly & polite. He completed his task professionally & in a very reasonable amount t of time. I plan 2 use your services again to clean furnace ducts.
I am always happy with Stanley Steamer, but Ken did a great job! My carpets and couches look better than ever. And he suggested the special area rug service for my area rug.
Amen Jackson Was polite and professional and did an excellent job I’m very happy with his work
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 727 | $126–$277 |
| Carpet steam cleaning | 722 | $146–$309 |
| Pet stain & odor removal | 360 | $126–$366 |
| Upholstery cleaning | 233 | $169–$297 |
| Area rug cleaning | 121 | $126–$404 |
| HVAC duct & vent cleaning | 118 | $477–$1.1k |
| Carpet cleaning | 66 | $119–$271 |
| Flood cleanup | 8 | $175–$506 |
