How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty92−0.8Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREStanley Steemer
Xenia, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 17 carpet installers · 4.9★ from 3,820 Google reviews
Report card
Percentile vs other carpet installers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for area rug cleaning
Clear ✕All 159 Google reviews tagged “Area rug cleaning”
I haved used the Beavercreek Stanley Steemer repeatedly to clean carpets, upholstery, air ducts, and color seal grout. This franchise has always given me great service from a courteous and professional staff.
Always been excellent job well done, and will keep using them.
James S. - Excellent job! Answered all our questions. Very professional, thorough, and respected our possessions. They spent alot of time with us. I will definitely have them back.
Andrew was helpful and professional. I would highly recommend Andrew and Stanley Steemer!
Guys did a very thorough job. We will be calling them again!!
I really like my technician Corey and he's team is always on time they does a great job, everything I ask of them accordingly they don't talk back nor complain I like the fact that they move my furniture clean all my carpet areas and then move my furniture back with no problem they really do satisfied me as a…
James did a wonderful job! He is very professional, friendly and thorough! Very happy with the service!
Dalton was fantastic and everything looks great. The cost was high but worth it.
Ryan was very professional and courteous. He did a great job.
Picked up rug in designated time frame. Have used stanley s. B4. Always great service.
My area rugs and furniture look awesome!!! Thank you Reg for all that hard work!!!!!
Nathan was awesome -- friendly, professional, knowledgeable, thorough. 10/10, would request him again!
Christopher and Tyler were awesome. Arrived early. Were very professional and courteous. Respectful of my home. Did an amazing job on my 20yo carpet. Gave me estimates for duct cleaning. Great young men like them are why I keep coming back to Stanley Steamer !
Ryan and Aaron did an amazing job at cleaning up my house! I was thoroughly impressed with their professionalism and their work!
Great service, super friendly, and professional workers. Thank you!
Super service, the team was very knowledgeable! Very happy with the results and highly recommend!!
Stanley Steemer did a great job cleaning and deodorizing three bedroom wall-to-wall carpets and one area rug today. Tyler arrived promptly and was friendly and helpful! I have used Stanley Steemer many times and have always been satisfied with the results.
Stanley Steamer Beavercreek, Ohio, employee Chris, worked all day on our whole-house rugs, wood floors, and bathroom tile areas to make them look like new. Chris had excellent communication skills, explaining the cleaning and protective chemicals he was using. He checked in with us each time he finished an area to…
Easy to book and team was fast and polite. They did a great job.
The Stanley Steemer Dayton expert Dakota arrived on time and did an excellent job. My carpets cleaned up nicely. I have allergies so I have to keep my carpet clean. You would not believe my carpet is 20 years old. I only use Stanley. They always take care of me.
Nathan did a great job. We have had a troublesome area and he paid particular attention to it this time, and got it clean. Gave us hints how to protect that area in the future to prolong the carpet. So thankful. Would love to have him back for the next time.
This team was so friendly and very thorough! They didn't rush through anything and took their time to identify some additional problem areas to consider. I will never use any other company!
I had Stanley Steemer come and clean carpet in two rooms and then take 9 carpets to be cleaned off site. D'Angelo was the technician, he took the time to really understand what I wanted. He was so patient and took his time to make sure everything was done perfectly. I highly recommend Stanley Steemer and D'Angelo…
Super nice and super quick, and efficient!
William remembered our carpet areas and clean them great again!
Anthony was terrific! So friendly, so professional, and very thorough. He made the area rug cleaning experience actually pleasant! Would love to have him back in the future for carpet and furniture.
Very pleased. Arrived on time. Very thorough with cleaning my carpet and floor tile/grout. Personable and asked me several times to check their work to make sure it was to my satisfaction. Thank you Frankie and Tyler!
Original service was done on Friday, noticed some lingering issues over the weekend that the first treatment didn’t quite resolve, the company was happy to send another truck out ASAP to resolve the problem at no additional cost. Both technicians were friendly and efficient. I was particularly impressed with the…
Kellen did an excellent job. Was very professional and respectful . Cleanup was excellent. Would definitely have him back again.
My carpets look brand new again! Robert provided service that was professional and thorough. I would highly recommend them!
Nathan is thorough and does an excellent job! Nathan is professional and works diligently, and makes each job look outstanding. We really appreciate Nathan as a tech and want him to return to us for each future cleaning!
Robert from Stanley Steemer did a thorough job on our carpet. He was very courteous, professional and we will request him for future visits. He is a very hard worker and extremely polite too. Our carpet looks new again.
Great service, technician very professional and pleasant personality.
Anthony was my technician and he was very knowledgeable, professional and courteous. He did a great job on my carpet in the basement. Great job and great service!!!
Highly recommended, they picked up the stains quick and was very professional, quick, efficient and friendly.
Customer service top notch! Nathan cares about his work and strives to make you happy.
Very professional and they work as a team. Great job will call back
Timothy did a fantastic job; timely, explained options, knowledgeable and responsive.
The guys were great! I can't say enough about their work, demeanor and service....definitely will ask for them again!
Nathan was very professional , knowledgeable, and respectful of my home. Very personable young man!
Anthony had quite the job ahead of him with our four animals and toddler. He did great and I love how everything turned out! Our house feels so clean!
We had very quality service. They were on-time, efficient, and professional. We had carpets cleaned, an area rug cleaned, and grout/title done really well all for a good price. Highly recommend.
I was VERY pleased with John’s patience and thorough cleaning of our home and even our white carpet. He and David were an excellent team. Both were patient, kind and professional. I would not hesitate to have them back when our carpets need cleaning again.
I was pleased with the service an the professionalism both John an David showed.
Kevin was very professional and friendly and did a great job. My only complaint is that when you go to give the young man a review Stanley, Steemer has a pop up that you cannot avoid wanting to force you into getting emails from them. That is annoying. I would still use them again though and I would want Kevin to come back in take care of our home.
Andrew was very professional, pleasant, and knowledgeable. I would definitely recommend him.
Anthony was great. He was right on time, explained everything he was doing, and made sure I was happy with the job.
Shannon was very professional, polite and worked so hard at cleaning and making the area rugs look so beautiful and clean. I truly appreciate him working so hard as that is not easy to come by these days. I hope he is recognized for the valuable person he is as an employee of Stanley Steemer. I love Stanley Steemer…
Very polite and conscious ! Did great work!
Keith, the technician, was extremely professional and well informed when I had questions about today's services. He also did an excellent job of cleaning up before he left. He explained other services that Stanley Steener offer, so I readily requested having my dryer vent cleaned also.. Keith did an excellent job…
Work was done thoroughly.The results looked & smelled great.
Nathan and David a good team Worked hard and we are pleased
I just had Stanley Steemer complete a whole house clean up. Carpet, hardwood floor, area rug and tiles including the grout color sealer and both James and Kevin did an amazing job I’m very pleased with their job. I will definitely be using their services again and again. Thanks both of you for the great work and…
Excellent Work
Guys did a wonderful job! Their expertise much appreciated. We will request this team for next visit!
I have only been using Stanley Steemer to clean my carpets for the past few years. I've been very satisfied with everything from the scheduling process to the actual cleaning and customer service. The technician, Nathan that came to my home was friendly, he explained everything to me thoroughly. I really appreciated…
Very friendly and professional! Corey Johnson did a wonderful job cleaning my carpet and area rug. It look's amazing!
What a wonderful experience! Thank you for such a great job!
My carpet needed cleaning and Stanley Steemer did just that.
Ryan was very nice and knowledgeable. It was fast and painless.
Like the results, professional all the way. Thanks RJ!
I called around yesterday and was told by two other companies that they were booked until after the first of the new year so I was pleasantly surprised when I called SS that they had an opening for the very next morning. The gal on the phone was also very friendly and helpful. The crew who did the actually cleaning…
Andrew & Jeff were very courteous and professional. Would have them two back anytime. Highly recommended
Adam did such an amazing job!!! I want him for my next cleaning for sure!!
Very professional and speedy. Adam was very personable as well.
Great job.
Did good work. But don’t like the fact that now they ask for tip.
Great service, had to take our area rugs off-site. Cleaned very well!
Excellent service by Noah and John!
I can’t say enough good things about the service we received from Chris. He was friendly, professional, and worked with great attention to detail. I appreciate his knowledge and the care he put into getting our carpets refreshed with 7 kids and a dog in the house!
I appreciate Matthew for his services. He was respectfully, on time and manageable. I will recommend services especially with Matthew Grant!!!
The Technician provided an early notice of his arrival via text, arrived promptly, did a field assessment of the carpets, and explained their craning process & schedule. Very thorough & efficient!
Anthony was outstanding.
They make it so easy to pick up and drop off area rugs. I couldn’t be more pleased!
Nathan was on time, very professional while also being friendly. He worked hard and did an excellent job.
Great job!
Robert did a great job. Very Thorough and professional. He was great.
The technician who came out today was friendly, competent and considerate. He did a great job cleaning my area rugs and hallway carpet. I was reluctant to use Stanley Steemer due to a bad experience last time, but now I feel I could hire them next year.
Absolutely wonderful experience with Stanley Steemer! Great quality service, really nice gentleman to work with. Will definitely be calling them again in the future.
Jeffrey was awesome! Efficient, professional and courteous.
Nathan was a sweetheart and a professional man. He has a great personality and cares about his work. I shared with him that I have the carpet cleaned twice a year and always use the coupons available 😆 🤣
Awsome team. Best team in years. Tks send this team again & again. Overjoyed w service. Tks guys. Appreciate, enjoyed your professionalism. U rock, OMG.
I call to them clean my heavy traffic pattern in my apartment. The price was fair and the service was outstanding. Nathan, was my technician and he arrived on time and was polite and courteous. He was well groomed and was very easy to talk to. I was so comfortable and relaxed with his work efforts, I think I…
They arrived on time and immediately got busy and cleaned my carpet. They took away 3 area rugs. They returned them wjthin tge time limits they predicted. This was the second time Stanley Steemer has cleaned these 3 rugs. I had very low expectations for them. They cam.e back and they were so clean, they looked brand new. I am Very pleased. Good job.
Very nice guys. Did a very good job. Knowledgeable.
Prompt knowledgeable efficient it was a pleasure to have them at my house.
I have always had exceptional service from Stanley Steemer. Today Nathan and Andrew were the best techs ever! Knowledgeable, Professional, Personable and just overall nice guys. Left my carpet super clean and smelling great with deodorizer! They did all the heavy lifting and put things back in place before leaving.…
On time, polite, knowledgeable, flexible, very helpful and EFFICIENT! Easy, peasy!!!
Matthew did an excellent job! Such a hard worker! I highly recommend him!
Mr. Jimmenez was professional, on time, friendly and did a great job 👏 They never disappoint. My bathroom tile looks wonderful too.🙂
Very courteous. Orientals looked so much more vibrant. Fast, efficient, new rugs ftom seminar at their company. As a Realtor I always suggest Stanley Steemer as they ate consistently reliable.
Came and quickly did a great job. I wish the time window you got was a little more specific than 4 hours. A little hard to plan around. Would pay $20 for a set arrival time.
The first attempt didn't really do anything. I gave them a review and they sent someone out to re-clean the rug and it looks much better.
Wonderful job and same day service it was great
Very professional Very thoughtful Through cleaning Would recommend him to everyone
Second time we've had Owen clean for us and he did a great job again.
Dakota was early, efficient and courteous! Will definitely call Stanley again!
Very efficient service.
The guys that came were very professional very friendly. They talk sports with me and I was pleased with that the house looks and smells great
Cory did a great job! Very friendly and professional! Will request him again! Thank you Cory!
I paid for an area rug to be cleaned in the beginning of November, they did come out to do the job but spent as little as 15 mins on an 12x10 rug. My rug still looked the same when they were done and was told it should lighten up once dry. It still looked the same once dried until I hired a local company to come out…
Adam was a great technician who was very professional and was thorough.
The team that came to my house was WONDERFUL and answered all of my questions regarding post-cleaning and safety for my pets after service. I will definitely be using Stanley Steemer again!
Gilmore and Billy did an outstanding job on everything. I would definitely use their services again.
Two.brothers did a good job !
Excellent service! Two nice young men who were professional,nice and carpets look amazing
Young man did a thorough job.My carpet was covered in pet stains due to my inability to make sure Sadie did her business outside. She was used to me going outside with her. I cannot walk her or go out with her anymore. I am trying to talk to her from the doorway. Success most times. 95% of the awful stains are gone. Thank you.
very good service
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 904 | $158–$327 |
| General carpet cleaning | 782 | $170–$447 |
| Pet stain & odor removal | 335 | — |
| Upholstery cleaning | 297 | $207–$360 |
| Area rug cleaning | 159 | $219–$705 |
| Carpet cleaning | 108 | $176–$385 |
| HVAC duct & vent cleaning | 70 | $482–$1.1k |
| Flood cleanup | 15 | $126–$235 |
