How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty92−0.8Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREStanley Steemer
Xenia, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 17 carpet installers · 4.9★ from 3,820 Google reviews
Report card
Percentile vs other carpet installers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for carpet cleaning
Clear ✕All 110 Google reviews tagged “Carpet cleaning” · showing 20
The guys were very professional and personable! They were on time, communicative and thorough! Would highly recommend!
They did a great job! Very pleasant to work with!
Jodey was great! Very professional and informative, answering all of my questions.
They were very friendly and respectful. They got some pretty tough stains out, Which saved me a lot and buying new carpet
Just had 4 rooms carpet cleaned and Aaron did a fantastic job explaining everything up front and following through with everything Stanley Steamer should be proud to have Aaron on there team.
Fast, efficient, friendly and professional. Basement and stair carpets cleaned. Took advantage of yearly service special.
Richard did a great job on my carpets.
Robert literally saved me today, my floors look an feel so much better i am absolutely so thankful he came today!! I will be requesting him every time an highly highly recommend him to anyone! He's absolutely the best!!
Cayden did a great job!
⭐⭐⭐⭐⭐ Robert did an excellent job cleaning my carpets! He was extremely knowledgeable, friendly, professional, and took the time to answer every question I had. You can tell he takes pride in his work and making sure the customer is satisfied. I would absolutely request Robert again in the future and wouldn’t…
D'Angelo did an amazing job on our carpets. He was sure to provide service with a smile. I will be requesting him for all our future services. He is the best technician that I have had yet! Highly recommend Stanley Steemer and D'Angelo for your next service. You will be sure glad to have him as your technician.
Have had less than stellar experiences previously but am really pleased with the care our home was treated with today by Jodey who turned a previous 2 star experience into 5 stars. It’s clear he’s a hard worker and cares a lot about providing excellent service. Our family will will definitely be specifically recommending him to everyone we know!
Jodey was fantastic!! He was a nice, polite guy & really cleaned our floors! They look fantastic & our whole house smells fresher & better! We have puppy’s so it’s so much cleaner now!
Very thorough and professional. Satisfied with the outcome and will definitely use again!
James was amazing! Personable, knowledgeable, and very efficient. I am STUNNED by the transformation in my carpets! They look new again! I am also glad he gave me the information about the extra room cleaning you can subscribe to.
James did a great job! He was professional, courteous, friendly, And a great salesman.
Jodey was great to work with! Showed up early, very professional, friendly, and detail-oriented. The carpets look lovely and smell so clean and fresh! 😊
The service i recieved from Stanley Steamer was exceptional
I was very pleased with the technicians. They were friendly and polite. After showing them the rooms we wanted cleaned they got right to work and did a thorough job. They made sure I was satisfied with the job before they left. I would recommend Stanley Steamer to anyone needing there carpets cleaned.
He was professional, friendly and answered all my questions.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 904 | $158–$327 |
| General carpet cleaning | 782 | $170–$447 |
| Pet stain & odor removal | 335 | — |
| Upholstery cleaning | 297 | $207–$360 |
| Area rug cleaning | 159 | $219–$705 |
| Carpet cleaning | 108 | $176–$385 |
| HVAC duct & vent cleaning | 70 | $482–$1.1k |
| Flood cleanup | 15 | $126–$235 |
