How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty92−0.8Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREStanley Steemer
Xenia, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 17 carpet installers · 4.9★ from 3,820 Google reviews
Report card
Percentile vs other carpet installers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for carpet cleaning
Clear ✕All 110 Google reviews tagged “Carpet cleaning” · showing 80
The guys were very professional and personable! They were on time, communicative and thorough! Would highly recommend!
They did a great job! Very pleasant to work with!
Jodey was great! Very professional and informative, answering all of my questions.
They were very friendly and respectful. They got some pretty tough stains out, Which saved me a lot and buying new carpet
Just had 4 rooms carpet cleaned and Aaron did a fantastic job explaining everything up front and following through with everything Stanley Steamer should be proud to have Aaron on there team.
Fast, efficient, friendly and professional. Basement and stair carpets cleaned. Took advantage of yearly service special.
Richard did a great job on my carpets.
Robert literally saved me today, my floors look an feel so much better i am absolutely so thankful he came today!! I will be requesting him every time an highly highly recommend him to anyone! He's absolutely the best!!
Cayden did a great job!
⭐⭐⭐⭐⭐ Robert did an excellent job cleaning my carpets! He was extremely knowledgeable, friendly, professional, and took the time to answer every question I had. You can tell he takes pride in his work and making sure the customer is satisfied. I would absolutely request Robert again in the future and wouldn’t…
D'Angelo did an amazing job on our carpets. He was sure to provide service with a smile. I will be requesting him for all our future services. He is the best technician that I have had yet! Highly recommend Stanley Steemer and D'Angelo for your next service. You will be sure glad to have him as your technician.
Have had less than stellar experiences previously but am really pleased with the care our home was treated with today by Jodey who turned a previous 2 star experience into 5 stars. It’s clear he’s a hard worker and cares a lot about providing excellent service. Our family will will definitely be specifically recommending him to everyone we know!
Jodey was fantastic!! He was a nice, polite guy & really cleaned our floors! They look fantastic & our whole house smells fresher & better! We have puppy’s so it’s so much cleaner now!
Very thorough and professional. Satisfied with the outcome and will definitely use again!
James was amazing! Personable, knowledgeable, and very efficient. I am STUNNED by the transformation in my carpets! They look new again! I am also glad he gave me the information about the extra room cleaning you can subscribe to.
James did a great job! He was professional, courteous, friendly, And a great salesman.
Jodey was great to work with! Showed up early, very professional, friendly, and detail-oriented. The carpets look lovely and smell so clean and fresh! 😊
The service i recieved from Stanley Steamer was exceptional
I was very pleased with the technicians. They were friendly and polite. After showing them the rooms we wanted cleaned they got right to work and did a thorough job. They made sure I was satisfied with the job before they left. I would recommend Stanley Steamer to anyone needing there carpets cleaned.
He was professional, friendly and answered all my questions.
Very kind and respectful. Great work! Exactly what I asked for. Definitely recommend.
Our carpets look amazing thanks to Caydon! We will absolutely be requesting him next time we need them done again. Thank you so so much Caydon at Stanley Steamer (:
Caydon did an excellent job! Very pleased with the capet cleaning. They look so much better. Would highly recommend Stanley Steemer for your cleaning needs.
I am completely satisfied with the service and great job my Stanley Steamer crew did. Two very courteous young men who did a super job - will definitely be a return customer. Definitely a 5 Star crew and job. Also had carpet cleaning by William. He made the carpet look new! Very courteous and outstanding worker.…
Robert was awesome! He was punctual, friendly, and very knowledgeable! He was able to explain the process and how to maintain longevity in our carpets. He listened to what I needed and was able to help me alter service options based on what I was needing for my cleaning. Will definitely be requesting Robert again!
I had older Carpet in my house and the Stanley steamer crew done a wonderful job way surpass my expectations on cleaning and Alan our technician was wonderful
Amazing! 10/10 super professional! Did an amazing time !!
Professional, organized, efficient. Did a wonderful job especially with the pet stain removal and stairs! I even added some extra services he recommended. If you go with Stanley steamer, you won’t be disappointed.
Robert was great ! He was so kind and went above and beyond for us. We have dogs, a baby, and a toddler. Robert really took his time cleaning our carpets to ensure they were safe for our children and we appreciate him for that.
We had Stanley Steemer clean the carpets throughout our entire house, and Allen did an amazing job! He was professional, thorough, and made everything look and smell so much cleaner. The whole process was easy and efficient, and the results exceeded our expectations. Highly recommend Allen and the team for anyone needing carpet cleaning services!
Robert went above and beyond my expectations in cleaning our carpets. Between all the rain, grandchildren and dog traffic it was a mess and now it looks brand new. Be sure to ask for Robert next time you schedule Stanley Steamer. You won’t be sorry. He truly cares about doing his best.
James did an amazing job. He was very conscientious and took time to address every area of concern with each carpeted room and the steps in our home. I appreciate his hard work and how good my carpets look now. Thank you!
The cleaning technician Christopher was great. He was very professional and friendly. He explain how the process of the carpet cleaning works and what he was going to do, how long it would take and it was a wonderful experience.
Very professional service Tech cleaning was very thorough very pleased with the outcome the deodorizing and cleanliness
D’Angelo, was very friendly and polite. He did his job very professionally. I will ask for him the next time We need Stanley Steamer.
Pathan was extremely polite and very professional. He did an outstanding job on every area of my carpet. Thanks for a job well done. Also the price was outstanding. Will definitely use Stanley Steemer in the future!
Robert was Very professional, quick, and provided tips on how to keep the carpets clean!
We were very satisfied. James shade our technician was unbelievable. He was very courteous and thorough. We have actually never experienced customer service and workmanship like they provided for us. Too bad all companies don’t provide that. Way to go Stanley Steemer.
Allen was very professional and thoroughly explained what he would be doing and what to do after he finished to ensure we got the best results from the cleaning and deodorizing of the carpet and upholstery. It was an easy process and quicker than we expected.
Polite and friendly and he told us everything we needed. Highly recommended
I would like to give a big thank you to James and Reggie today! They cleaned my carpet and furniture and did a wonderful job. You should definitely request them you will not be disappointed.
Top notch. It was a pleasure having Robert and Aaron over today.
I am so happy with the carpet cleaning service as usual. Robert Turner is the best. He always makes sure to do a great job and that im completely satisfied with his work. I highly recommend him and Stanley Steemer!
Excellent service. Mine was not a easy job, so much better than expected.
Christopher and Aaron were excellent. They were very patient with all of my questions and very thorough. They took the time to explain everything they were doing and even offered to move our couch and recliner to clean under them, which we definitely appreciated. Definitely recommend this branch of SS.
Grand Risings & Greetings,They did an absolute amazing job,I really appreciate these men for the service they provided for my home.
Great service and the guys were very knowledgeable! Would use again!
James did a wonderful job! He is very professional, friendly and thorough! Very happy with the service!
RJ cleaned our carpets today and he is amazing. He is personable and takes pride in his work and makes my very worn carpets look the best they can look! He is great!!
Nathan was great!! Would definitely use his services again, professional , thorough, friendly!!
Service provided was prompt and professional. The results are above expectations, at a reasonable price.
Great job. Quick and easy
James was the technician today and he did an awesome job!! Thank you James for the professional work that you did today!!
Very professional and explained what they were doing and explained the different options that were available.
Robert and D’Angelo were great! We have four pets and the living room looked and smelled brand new after the cleaning. Would highly recommend!
Ryan and Aaron did an amazing job at cleaning up my house! I was thoroughly impressed with their professionalism and their work!
Excellent customer service. Christopher was prompt, answered all questions, took his time and carefully cleaned all areas. I had a coffee stain trail over 10 ft long that was on the carpet for over 3 weeks. Christopher was able to clean it right up! Always a pleasure having our carpets serviced by Stanley Steemer!
Ryan did an outstanding job for us and we appreciate 👏 him
Can't wait to use Stanley Steemer again in the future! Robert (our tech) was fantastic & worked with us & our budget. He offered us a maintenance service that we will definitely be taking him up on! Professional & quick to get the job done. Price was a little more than other companies we've used in the past, but…
Robert was the service rep & did a great job. I recommend Stanley Steemer & Robert.
I used my husband’s account because mine wouldn’t allow me to access this site. Ryan was very helpful with his cleaning of my bungalow carpet cleaning. He gave me some very helpful tips and advice for what I needed. Thanks again sincerely Adina Smith
Stanley Steemer did a great job cleaning and deodorizing three bedroom wall-to-wall carpets and one area rug today. Tyler arrived promptly and was friendly and helpful! I have used Stanley Steemer many times and have always been satisfied with the results.
This was our first time using Stanley Steamer and we were impressed. William and Dalton did a fantastic job. They were meticulous but efficient and left the carpet in 3 rooms looking like new. We were very impressed with their customer service skills as well, so much so that we signed up for a one year cleaning plan…
Reginald did a good job with carpets. Professional and courteous
Chris and Bailey did an outstanding job getting spots out of carpets! Also got long term stains out of furniture. He was friendly and thorough.
Stanley Steamer Beavercreek, Ohio, employee Chris, worked all day on our whole-house rugs, wood floors, and bathroom tile areas to make them look like new. Chris had excellent communication skills, explaining the cleaning and protective chemicals he was using. He checked in with us each time he finished an area to…
Excellent Service Frankie. Thank u
Did an excellent job for a reasonable price. Called them today and cleaned carpet in the afternoon. Thanks!
Frankie was awesome. He was extremely professional and knowledgeable when it came to our carpet cleaning. I would highly recommend him and the services he provided.
Reginald, took his time and did a fantastic job!!!
Regonald and Anthony were great. Personable, professional and set the right expectations. They did offer me a promotion that made sense for multiple visits over the next 12 months. When I asked what to use as a spot cleaner, they had one to sell, and told me how to use it effectively. We discussed other services and…
Robert did a superb job. He was polite and very thorough. Very hard, diligent worker.
Dalton did a most excellent job! He was professional and courteous explaining all the steps he would be taking to leave my carpets cleaned and refreshed. Highly recommend!
Personable, professional, efficient and precise.
I had Stanley Steemer come and clean carpet in two rooms and then take 9 carpets to be cleaned off site. D'Angelo was the technician, he took the time to really understand what I wanted. He was so patient and took his time to make sure everything was done perfectly. I highly recommend Stanley Steemer and D'Angelo…
Robert did a great job. We added rooms and areas when he arrived. He clearly communicated the price and the services offered. He stayed very late making sure the job was finished. He was personable and professional
I was unhappy with the service they provided...then they texted me and asked how did I like theirs service...I replied I was very unhappy 😭...they then sent out a young man named Killen..who did a fantastic job....my carpet smells clean an it looks great . Thank you Stanley steamer for making things right!!!
The guys were super, explained everything they were doing p, and did a great job. Well done.
Andrew was very thorough and let us know exactly what he was doing. He cleaned carpet that had stains and a leather chair for my Aunt & we are extremely happy with the results.
I got appointment quick. They let you know when they are on there way. Robert was very nice and professional.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 904 | $158–$327 |
| General carpet cleaning | 782 | $170–$447 |
| Pet stain & odor removal | 335 | — |
| Upholstery cleaning | 297 | $207–$360 |
| Area rug cleaning | 159 | $219–$705 |
| Carpet cleaning | 108 | $176–$385 |
| HVAC duct & vent cleaning | 70 | $482–$1.1k |
| Flood cleanup | 15 | $126–$235 |


