How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty92−0.8Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREStanley Steemer
Xenia, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 17 carpet installers · 4.9★ from 3,820 Google reviews
Report card
Percentile vs other carpet installers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for carpet steam cleaning
Clear ✕All 916 Google reviews tagged “Carpet steam cleaning” · showing 40
Nathan and Jodey were very professional and explained everything to me. Answered all my questions. They did a great job on my carpet and cleaning my tile and grout on my foyer. I highly recommend either one of them!
James was friendly , thorough and helpful but not pushy
We had Stanley out to clean my parents house. He did an incredible job. We will be using them for everything.
Very satisfied with the service.
Thank you so much! This process was super easy! Made the appointment online, Bill was great! Let me tell you, my carpets look amazing!! Bill even called me and asked if he could clean the bedroom carpet to make up for the difference for an extra $20! So I got 3 rooms and a hallway cleaned for $150!!!
Excellent job very proffessional
He was very polite and explained thoroughly what he was doing and why.
Great job with exceptional attention to detail and customer service!
Professional expert service. Kind and friendly. Respectful technicians.
They did a Great job, would definitely use them again!
Jodey was professional, knowledgeable, and does an excellent job!
Jodey did a great job. I will request him each time
Ryan was very professional and did an awesome job! Thanks you
They did a great job! Very pleasant to work with!
We enjoyed Jodey's friendliness and his explanation of his plan to clean our carpeting. He did a really great job!!
Showed up on time and was very very respectful and polite. Reviewed what and where we wanted cleaned. Took his time and was very professional.
Robert did a great job on cleaning and getting all spills out of carpet and tile. I would give him a 5+ the best possible!!
Caydon was the gentleman who came to clean our carpets. He was kind, respectful and very professional. Our carpets look brand new! We will be requesting Caydon next time!
Robert was exceptional! He was on time, friendly, courteous and did an excellent job. I highly recommend getting Robert!
Had some bad areas on carpet that i dont want to mention but Robert did a great job removing 7 areas, great guy to talk to and appreciate what all he did and will have him again next time
I get quarterly service for 2 small high traffic areas of my home. When Aaron arrives I almost always have some add-ons for him and he does everything with a smile. He works very hard and very efficiently while he is here and always does such a superb job. I will always request Aaron.
James was professional and helpful. He listened to my concerns! Would have come back again!
Very professional, friendly and efficient will use again
James did an amazing job. I will ask for him again!
Cleaned carpet well!
The gentleman that came out was awesome!
Great job. Polite guys
Did a very good job. Was very helpful.
Deangelo was very nice! He worked hard to get the bog spot out of the carpet. We will definitely use him again.
Great service, knowledgeable people from scheduling to finishing up the project.
Tech was dialed in from start to finish
On time, courteous, professional and job well done.
D’Angelo was pleasant and professional. He truly cared about doing a good job!
Excellent technician - Robert was outstanding and professional. Excellent job on the Basement carpet.
Thank you very much Christopher and Nathan for doing a wonderful job of cleaning my carpets. They look great. You are both very professional and knowledgeable. We appreciate your hard work. Thanks, Sabrina Furlow
Jodey did a great job cleaning the carpets and was friendly and professional.
Logan was an exceptional young man who did a fantastic job with our carpets. He explained every step of the process. He was very kind and a great person to have on your staff. Next time we need our carpets cleaned we will definitely request Logan!
Service person Allen is professional, knowledgeable and great personality. Appreciate his willingness to provide and flexibility with our service request! Great job!!
They both came in and educated me on what they was doing through every step of the process. Very friendly and professional. will be requesting the moving forward with any all future needs.
Quality, detailed work in a very timely manner.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 904 | $158–$327 |
| General carpet cleaning | 782 | $170–$447 |
| Pet stain & odor removal | 335 | — |
| Upholstery cleaning | 297 | $207–$360 |
| Area rug cleaning | 159 | $219–$705 |
| Carpet cleaning | 108 | $176–$385 |
| HVAC duct & vent cleaning | 70 | $482–$1.1k |
| Flood cleanup | 15 | $126–$235 |
