How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty92−0.8Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREStanley Steemer
Xenia, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 17 carpet installers · 4.9★ from 3,820 Google reviews
Report card
Percentile vs other carpet installers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for carpet steam cleaning
Clear ✕All 916 Google reviews tagged “Carpet steam cleaning” · showing 80
Nathan and Jodey were very professional and explained everything to me. Answered all my questions. They did a great job on my carpet and cleaning my tile and grout on my foyer. I highly recommend either one of them!
James was friendly , thorough and helpful but not pushy
We had Stanley out to clean my parents house. He did an incredible job. We will be using them for everything.
Very satisfied with the service.
Thank you so much! This process was super easy! Made the appointment online, Bill was great! Let me tell you, my carpets look amazing!! Bill even called me and asked if he could clean the bedroom carpet to make up for the difference for an extra $20! So I got 3 rooms and a hallway cleaned for $150!!!
Excellent job very proffessional
He was very polite and explained thoroughly what he was doing and why.
Great job with exceptional attention to detail and customer service!
Professional expert service. Kind and friendly. Respectful technicians.
They did a Great job, would definitely use them again!
Jodey was professional, knowledgeable, and does an excellent job!
Jodey did a great job. I will request him each time
Ryan was very professional and did an awesome job! Thanks you
They did a great job! Very pleasant to work with!
We enjoyed Jodey's friendliness and his explanation of his plan to clean our carpeting. He did a really great job!!
Showed up on time and was very very respectful and polite. Reviewed what and where we wanted cleaned. Took his time and was very professional.
Robert did a great job on cleaning and getting all spills out of carpet and tile. I would give him a 5+ the best possible!!
Caydon was the gentleman who came to clean our carpets. He was kind, respectful and very professional. Our carpets look brand new! We will be requesting Caydon next time!
Robert was exceptional! He was on time, friendly, courteous and did an excellent job. I highly recommend getting Robert!
Had some bad areas on carpet that i dont want to mention but Robert did a great job removing 7 areas, great guy to talk to and appreciate what all he did and will have him again next time
I get quarterly service for 2 small high traffic areas of my home. When Aaron arrives I almost always have some add-ons for him and he does everything with a smile. He works very hard and very efficiently while he is here and always does such a superb job. I will always request Aaron.
James was professional and helpful. He listened to my concerns! Would have come back again!
Very professional, friendly and efficient will use again
James did an amazing job. I will ask for him again!
Cleaned carpet well!
The gentleman that came out was awesome!
Great job. Polite guys
Did a very good job. Was very helpful.
Deangelo was very nice! He worked hard to get the bog spot out of the carpet. We will definitely use him again.
Great service, knowledgeable people from scheduling to finishing up the project.
Tech was dialed in from start to finish
On time, courteous, professional and job well done.
D’Angelo was pleasant and professional. He truly cared about doing a good job!
Excellent technician - Robert was outstanding and professional. Excellent job on the Basement carpet.
Thank you very much Christopher and Nathan for doing a wonderful job of cleaning my carpets. They look great. You are both very professional and knowledgeable. We appreciate your hard work. Thanks, Sabrina Furlow
Jodey did a great job cleaning the carpets and was friendly and professional.
Logan was an exceptional young man who did a fantastic job with our carpets. He explained every step of the process. He was very kind and a great person to have on your staff. Next time we need our carpets cleaned we will definitely request Logan!
Service person Allen is professional, knowledgeable and great personality. Appreciate his willingness to provide and flexibility with our service request! Great job!!
They both came in and educated me on what they was doing through every step of the process. Very friendly and professional. will be requesting the moving forward with any all future needs.
Quality, detailed work in a very timely manner.
Excellent service- James was superb cleaner, great communicator and did not try to pressure to sell extra. Upholstery cleaned and scotchguarded Carpets cleaned
Friendly, informative, business attire, craftsmanship Courteous . Perfect Job
Chris did a fantastic job cleaning our carpet. He was prompt, professional, and very respectful of our home.
William did an excellent job. He started the job and completed it quickly even with answering my questions. Thanks
Very courteous and efficient!
Jodey did a great job! He was able to get rid of 2 areas that were spotted from spills. He was polite and gave me advice to help with stains.
Jeffry was very knowledgeable, kind, and did a Great job!
Robert was very friendly, explained the process, and did a great job on our LVP and carpet. I would certainly trust him again with our floor cleaning project. Thanks Robert!
He was on time, friendly, professional and the job was done well
D'Angelo did a wonderful job. Very personal and knowledgeable.
Richard did a great job on my carpets.
Robert from Stanley Steemer did an excellent job at cleaning the carpets in my house. Very professional and efficient. Will use Stanley Steemer again.
Logan did a great job! He was friendly and professional, took time to mop up afterwards and seal the door during, and worked with our preferred schedule.
⭐⭐⭐⭐⭐ Exceptional Service from Robert! I am extremely happy and pleased with the outstanding job Robert did cleaning my carpets! From start to finish, he was professional, friendly, courteous, and genuinely caring. He took the time to answer all of my questions honestly and thoroughly, which really gave me…
Robert did a great job cleaning our carpets. And I’m especially happy about my tile floors! The color stain he put on the grout made my floors look brand new and so clean! Robert was a pleasure to work with. I will definitely ask for him again!
I have the BEST Stanley Steemer technician D’Angelo! He is so awesome I consider him family. Any dirty dog smell or oops on my carpets he makes sure the carpet cleaner than clean and whatever smell there was or could be hiding it’s- GONE. If you don’t have D’Angelo at your house, you don’t know what you’re missing. 😉
Robert literally saved me today, my floors look an feel so much better i am absolutely so thankful he came today!! I will be requesting him every time an highly highly recommend him to anyone! He's absolutely the best!!
Cayden did a great job!
Caydon was personable and professional. He answered my questions and explained pertinent information, and knowledgeable about the job
Very thorough and professional. Did great work.
Robert was an absolute gem today! He exceeded all expectations during today’s visit! He explained the process, was efficient, and went the extra mile. He showed up with a smile on his face. I turned the music up for him to jam out! He will be my request on the next carpet job from now on until you promote him! 😜 We…
Have had less than stellar experiences previously but am really pleased with the care our home was treated with today by Jodey who turned a previous 2 star experience into 5 stars. It’s clear he’s a hard worker and cares a lot about providing excellent service. Our family will will definitely be specifically recommending him to everyone we know!
Allan did a great job explaining the process and cleaning our carpet! It smells so good now ! Thank you !!
The professional and attention to detail that jimmy and Nathan provided was outstanding. It’s nice to have a positive experience in this world.
Chriswas awesome! Its people like him that make Stanley Steamer what it is. Very courteous and professional. I would highly recommend him. :-)
Logan was person who cleaned my carpets .Listened to all my details with concern. He did what I wanted done to my carpets and they look and smell great. I was very pleased with this young man . Very nice and caring person.
Great job this afternoon, James!! You ALWAYS do an amazing job!! Carpets look great as usual after your service. Thank you!
They very nice young men the carpet is completely clean and it smells fresh in the house I give them a ten
Everything as promised, on time and professionally done
James was amazing! Personable, knowledgeable, and very efficient. I am STUNNED by the transformation in my carpets! They look new again! I am also glad he gave me the information about the extra room cleaning you can subscribe to.
Great people who do their job exceptionally well!
James did a great job! He was professional, courteous, friendly, And a great salesman.
I read great things about Robert and his personality and work ethic and he surpassed our wishes. The man knows his stuff and is wonderful to work with. They don’t get any better!
Excellent job! Carpet looks brand new! Will definetely use you again..but I want Jefferey. He was awesome! So thorough and Qatar aà
Trevor and Aaron were great. Took care of all the spots. Carpet almost looks new.
Chris was amazing. Personal and professional. Great attitude and asked several questions to determine exactly the service we needed. He exceeded expectations. 10 out of 10 would recommend.
Robert was very out going and professional and knowledgeable about his job. I was definitely pleased with his work. 👍👍👍👍
James S. - Excellent job! Answered all our questions. Very professional, thorough, and respected our possessions. They spent alot of time with us. I will definitely have them back.
James was an excellent representative for Stanley. He did an excellent job.
Chris and Trevor really know their stuff! Very personable and informative. Happy with the results of our carpet cleaning today.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 904 | $158–$327 |
| General carpet cleaning | 782 | $170–$447 |
| Pet stain & odor removal | 335 | — |
| Upholstery cleaning | 297 | $207–$360 |
| Area rug cleaning | 159 | $219–$705 |
| Carpet cleaning | 108 | $176–$385 |
| HVAC duct & vent cleaning | 70 | $482–$1.1k |
| Flood cleanup | 15 | $126–$235 |
