How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty92−0.8Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREStanley Steemer
Xenia, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 17 carpet installers · 4.9★ from 3,820 Google reviews
Report card
Percentile vs other carpet installers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for general carpet cleaning
Clear ✕All 782 Google reviews tagged “General carpet cleaning” · showing 40
I haved used the Beavercreek Stanley Steemer repeatedly to clean carpets, upholstery, air ducts, and color seal grout. This franchise has always given me great service from a courteous and professional staff.
Always been excellent job well done, and will keep using them.
Christopher and Andrew were very professional. They worked hard and communicated well. I highly recommend them and Stanley Steemer for your cleaning needs!
James and Andrew were both very polite and professional! Removed spots and both worked well as a team! Thank you for a great service!
I get quarterly service for 2 small high traffic areas of my home. When Aaron arrives I almost always have some add-ons for him and he does everything with a smile. He works very hard and very efficiently while he is here and always does such a superb job. I will always request Aaron.
James did an amazing job. I will ask for him again!
Chris and Aaron was so very nice and Professional! They both did a Fantastic job with my carpets and furniture and my carpets look brand new and house smells so good! Thank you Chris and Aaron!
Logan did a satisfactory job Very professional and a nice person. Logan took care of all my needs Thanks for an outstanding job. Will use Stanley steamer again
Excellent technician - Robert was outstanding and professional. Excellent job on the Basement carpet.
Logan did a really great job cleaning our carpets! He was able to remove the stains and even offered us a free deodorizing treatment, which was such a nice bonus. He was very polite, professional, and took the time to explain everything. He also offered us a really good deal on a maintenance plan. I’m still…
Robert from Stanley Steemer did an excellent job at cleaning the carpets in my house. Very professional and efficient. Will use Stanley Steemer again.
Job well done! Allen was wonderful. Did a great job. Was friendly and answered all my questions. Would highly recommend.
D'Angelo did an amazing job on our carpets. He was sure to provide service with a smile. I will be requesting him for all our future services. He is the best technician that I have had yet! Highly recommend Stanley Steemer and D'Angelo for your next service. You will be sure glad to have him as your technician.
James was amazing! Personable, knowledgeable, and very efficient. I am STUNNED by the transformation in my carpets! They look new again! I am also glad he gave me the information about the extra room cleaning you can subscribe to.
The service i recieved from Stanley Steamer was exceptional
The service tech was on time, professional and courteous. He did an AWESOME JOB!
Very kind and respectful. Great work! Exactly what I asked for. Definitely recommend.
Nathan and Trevor did a great job - they went above and beyond!! Even cleaned a couple of throw rugs, which I did not ask them to do. Had a horrible mess due to a water leak. Very professional, friendly and knowledgeable.
Great job!
Robert was both professional and friendly
Landon was very polite and had me look at each area as it was done . Very knowledgeable as there were some stains that needed treatment. I would recommend him.
The Stanley rep was very pleasant and told me everything he was going to do. We talked about some of the areas I thought would be trouble areas. He did a great job explaining and providing details. I was very pleased with his work.
I had older Carpet in my house and the Stanley steamer crew done a wonderful job way surpass my expectations on cleaning and Alan our technician was wonderful
They accommodated me on short notice. Ryan was very nice and polite and explained what he would be doing. I will definitely use them in the future.
Andrew was helpful and professional. I would highly recommend Andrew and Stanley Steemer!
I had 4 rooms done. James was great, always asking me to check to be sure I was satisfied.
Bill and Chris from Stanley Steamers were excellent in providing professional service of cleaning my carpet. They walked through the work area, we discussed the service that needed to be completed with exact price. I will be calling again for all my future cleanings. Thank you for the great cleaning. The carpets look great!
Robert went above and beyond my expectations in cleaning our carpets. Between all the rain, grandchildren and dog traffic it was a mess and now it looks brand new. Be sure to ask for Robert next time you schedule Stanley Steamer. You won’t be sorry. He truly cares about doing his best.
Quick and professional
James did great and was efficient. He was sure to give special attention to some stains we wanted out and he was able to remove them. Good work overall
Chris was very punctual and professional. He took the time to share his knowledge about stain removal and carpet cleaning in general. He was a very hard worker and showed me where I could save some money by purchasing a package opposed to randomly scheduling an appointment. I appreciated that. Very efficient, very…
I had an issue with the carpet cleaning. One of the technicians was in training. The top dog for Stanley Steamer emailed me and sent their best technician to resolve the problem. Problem fixed! It was nice to know that Stanley Steamer replied so quickly by the Top Dog!
Caydon was phenomenal and very educated on his job. He provided great feedback and did a fast and efficient service ! 10/10 great employee!
Tyler and Landon were great. I am very pleased with the service we received. They were very punctual, friendly and informative. Highly recommend.
They did a excellent job. Th ank you
Tech Anthony was amazing! will be requesting him from now on. You should too!
Prompt, very courteous and polite, explained what he would be doing, offered additional services I may be interested in but not pushy.
Great job. Showed up within time window. ID'd spot areas, worked diligently till completion. Ensured customer satisfaction. Outstanding customer service thought scheduling, service and payment. James and Tyler were great!
I would like to give a big thank you to James and Reggie today! They cleaned my carpet and furniture and did a wonderful job. You should definitely request them you will not be disappointed.
Top notch. It was a pleasure having Robert and Aaron over today.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 904 | $158–$327 |
| General carpet cleaning | 782 | $170–$447 |
| Pet stain & odor removal | 335 | — |
| Upholstery cleaning | 297 | $207–$360 |
| Area rug cleaning | 159 | $219–$705 |
| Carpet cleaning | 108 | $176–$385 |
| HVAC duct & vent cleaning | 70 | $482–$1.1k |
| Flood cleanup | 15 | $126–$235 |
