How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty92−0.8Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREStanley Steemer
Xenia, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 17 carpet installers · 4.9★ from 3,820 Google reviews
Report card
Percentile vs other carpet installers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for general carpet cleaning
Clear ✕All 782 Google reviews tagged “General carpet cleaning” · showing 160
I haved used the Beavercreek Stanley Steemer repeatedly to clean carpets, upholstery, air ducts, and color seal grout. This franchise has always given me great service from a courteous and professional staff.
Always been excellent job well done, and will keep using them.
Christopher and Andrew were very professional. They worked hard and communicated well. I highly recommend them and Stanley Steemer for your cleaning needs!
James and Andrew were both very polite and professional! Removed spots and both worked well as a team! Thank you for a great service!
I get quarterly service for 2 small high traffic areas of my home. When Aaron arrives I almost always have some add-ons for him and he does everything with a smile. He works very hard and very efficiently while he is here and always does such a superb job. I will always request Aaron.
James did an amazing job. I will ask for him again!
Chris and Aaron was so very nice and Professional! They both did a Fantastic job with my carpets and furniture and my carpets look brand new and house smells so good! Thank you Chris and Aaron!
Logan did a satisfactory job Very professional and a nice person. Logan took care of all my needs Thanks for an outstanding job. Will use Stanley steamer again
Excellent technician - Robert was outstanding and professional. Excellent job on the Basement carpet.
Logan did a really great job cleaning our carpets! He was able to remove the stains and even offered us a free deodorizing treatment, which was such a nice bonus. He was very polite, professional, and took the time to explain everything. He also offered us a really good deal on a maintenance plan. I’m still…
Robert from Stanley Steemer did an excellent job at cleaning the carpets in my house. Very professional and efficient. Will use Stanley Steemer again.
Job well done! Allen was wonderful. Did a great job. Was friendly and answered all my questions. Would highly recommend.
D'Angelo did an amazing job on our carpets. He was sure to provide service with a smile. I will be requesting him for all our future services. He is the best technician that I have had yet! Highly recommend Stanley Steemer and D'Angelo for your next service. You will be sure glad to have him as your technician.
James was amazing! Personable, knowledgeable, and very efficient. I am STUNNED by the transformation in my carpets! They look new again! I am also glad he gave me the information about the extra room cleaning you can subscribe to.
The service i recieved from Stanley Steamer was exceptional
The service tech was on time, professional and courteous. He did an AWESOME JOB!
Very kind and respectful. Great work! Exactly what I asked for. Definitely recommend.
Nathan and Trevor did a great job - they went above and beyond!! Even cleaned a couple of throw rugs, which I did not ask them to do. Had a horrible mess due to a water leak. Very professional, friendly and knowledgeable.
Great job!
Robert was both professional and friendly
Landon was very polite and had me look at each area as it was done . Very knowledgeable as there were some stains that needed treatment. I would recommend him.
The Stanley rep was very pleasant and told me everything he was going to do. We talked about some of the areas I thought would be trouble areas. He did a great job explaining and providing details. I was very pleased with his work.
I had older Carpet in my house and the Stanley steamer crew done a wonderful job way surpass my expectations on cleaning and Alan our technician was wonderful
They accommodated me on short notice. Ryan was very nice and polite and explained what he would be doing. I will definitely use them in the future.
Andrew was helpful and professional. I would highly recommend Andrew and Stanley Steemer!
I had 4 rooms done. James was great, always asking me to check to be sure I was satisfied.
Bill and Chris from Stanley Steamers were excellent in providing professional service of cleaning my carpet. They walked through the work area, we discussed the service that needed to be completed with exact price. I will be calling again for all my future cleanings. Thank you for the great cleaning. The carpets look great!
Robert went above and beyond my expectations in cleaning our carpets. Between all the rain, grandchildren and dog traffic it was a mess and now it looks brand new. Be sure to ask for Robert next time you schedule Stanley Steamer. You won’t be sorry. He truly cares about doing his best.
Quick and professional
James did great and was efficient. He was sure to give special attention to some stains we wanted out and he was able to remove them. Good work overall
Chris was very punctual and professional. He took the time to share his knowledge about stain removal and carpet cleaning in general. He was a very hard worker and showed me where I could save some money by purchasing a package opposed to randomly scheduling an appointment. I appreciated that. Very efficient, very…
I had an issue with the carpet cleaning. One of the technicians was in training. The top dog for Stanley Steamer emailed me and sent their best technician to resolve the problem. Problem fixed! It was nice to know that Stanley Steamer replied so quickly by the Top Dog!
Caydon was phenomenal and very educated on his job. He provided great feedback and did a fast and efficient service ! 10/10 great employee!
Tyler and Landon were great. I am very pleased with the service we received. They were very punctual, friendly and informative. Highly recommend.
They did a excellent job. Th ank you
Tech Anthony was amazing! will be requesting him from now on. You should too!
Prompt, very courteous and polite, explained what he would be doing, offered additional services I may be interested in but not pushy.
Great job. Showed up within time window. ID'd spot areas, worked diligently till completion. Ensured customer satisfaction. Outstanding customer service thought scheduling, service and payment. James and Tyler were great!
I would like to give a big thank you to James and Reggie today! They cleaned my carpet and furniture and did a wonderful job. You should definitely request them you will not be disappointed.
Top notch. It was a pleasure having Robert and Aaron over today.
Great customer service, they knew their job and they were here on time and completed the job in a reasonable time. Will use Stanley steamer again.
The technician was polite and helpful and did a great job on my carpet.
Christopher and Aaron were excellent. They were very patient with all of my questions and very thorough. They took the time to explain everything they were doing and even offered to move our couch and recliner to clean under them, which we definitely appreciated. Definitely recommend this branch of SS.
I really like my technician Corey and he's team is always on time they does a great job, everything I ask of them accordingly they don't talk back nor complain I like the fact that they move my furniture clean all my carpet areas and then move my furniture back with no problem they really do satisfied me as a…
Everything is clean, however gate was left opened and I can not chase my dog. It made me unhappy. Also the crew is always trying to sell me a plan.
My technician Bailey was thorough and professional. Highly recommend.
Nathan was wonderful! He was very friendly and did a fantastic job with our carpet. He took his time and was very professional. Will definitely ask for him next time.
Ryan was very professional and courteous. He did a great job.
I only trust Stanley Steemer. I've never had a bad experience. Their employees are always very friendly and professional. Aaron and Allen were great.. They explained specific services clearly and concisely.
Very professional and explained what they were doing and explained the different options that were available.
now that my carpet is dry it looks AWFUL… I’d like someone to come back.. I paid good money someone please contact me Edit: Stanley steemer came back and cleaned my carpets free of charge. I had Frankie or Frank something like that… he did a Good job but what upset me about him was the Racist remark he made about…
Service man was professional and courteous. Got the job done and more. Helped move furniture.
Excellent service. Kind and respectful. Thorough.
Very professional and educational. I learned a lot of information regarding my carpet and how to protect it.
Great job! Carpet looks new!
Excellent customer service. Christopher was prompt, answered all questions, took his time and carefully cleaned all areas. I had a coffee stain trail over 10 ft long that was on the carpet for over 3 weeks. Christopher was able to clean it right up! Always a pleasure having our carpets serviced by Stanley Steemer!
Super service, the team was very knowledgeable! Very happy with the results and highly recommend!!
Can't wait to use Stanley Steemer again in the future! Robert (our tech) was fantastic & worked with us & our budget. He offered us a maintenance service that we will definitely be taking him up on! Professional & quick to get the job done. Price was a little more than other companies we've used in the past, but…
I used my husband’s account because mine wouldn’t allow me to access this site. Ryan was very helpful with his cleaning of my bungalow carpet cleaning. He gave me some very helpful tips and advice for what I needed. Thanks again sincerely Adina Smith
Great price, great communication, very professional. Bill did a great job. Highly recommend.
Reginald did a good job with carpets. Professional and courteous
Chris and Bailey did an outstanding job getting spots out of carpets! Also got long term stains out of furniture. He was friendly and thorough.
Stanley Steamer Beavercreek, Ohio, employee Chris, worked all day on our whole-house rugs, wood floors, and bathroom tile areas to make them look like new. Chris had excellent communication skills, explaining the cleaning and protective chemicals he was using. He checked in with us each time he finished an area to…
Chris was great he was respectful and informative. Great service!
Easy to book and team was fast and polite. They did a great job.
Nate was a personable and professional guy. Great attention to detail. He really cares about his job and providing a great customer experience. Very pleased. We will ask for him on our next appointment. No question.
The Stanley Steemer Dayton expert Dakota arrived on time and did an excellent job. My carpets cleaned up nicely. I have allergies so I have to keep my carpet clean. You would not believe my carpet is 20 years old. I only use Stanley. They always take care of me.
William and Dalton are the dynamic duo! . Very professional, hardworking and accommodating, They arrived at my home introduced themselves and immediately surveyed the areas that I wanted done. Noted my instructions for extra treatment in the heavy traffic areas and they worked around my family to get the job done…
Always does an excellent job! He’s the best and always goes the extra mile! Took care of a problem for me with all his usual excellence. Please make Anthony my new regular guy!
Frankie was awesome. He was extremely professional and knowledgeable when it came to our carpet cleaning. I would highly recommend him and the services he provided.
Nathan did a great job. We have had a troublesome area and he paid particular attention to it this time, and got it clean. Gave us hints how to protect that area in the future to prolong the carpet. So thankful. Would love to have him back for the next time.
Dalton did a most excellent job! He was professional and courteous explaining all the steps he would be taking to leave my carpets cleaned and refreshed. Highly recommend!
Personable, professional, efficient and precise.
Dalton and Aaron did a great job, friendly and professional, would highly recommend.
Robert did a great job. We added rooms and areas when he arrived. He clearly communicated the price and the services offered. He stayed very late making sure the job was finished. He was personable and professional
Chris did a great job cleaning the grout in our floors! He was very courteous, professional, and thorough. He kept me informed along the way and had me check each area to be sure I was satisfied. I'll always use Stanley Steemer!
They did a fantastic job. Were very friendly and were quite thorough. I highly recommend!
Very professional polite did a great job and I would recommend them to anyone
William remembered our carpet areas and clean them great again!
Thank you Bill and John! You guys are quick and efficient and the carpet looks great. Thank you and we will see you next time!😊
Frankie and Austin did an excellent job cleaning my carpet today! Both men were pleasant, professional and easy to work with! I will gladly have Stanley Steamer and Frankie and Austin back again! Thank you, gentlemen
The guys were super, explained everything they were doing p, and did a great job. Well done.
Anthony was very well mannered. He did a great job and I enjoyed talking to him.
I never hesitate to call Stanley Steemer whenever I need my home or office carpets cleaned. They are prompt, professional, reasonably priced and my carpets look amazing! Once I started using them, I’ve never felt the need to shop around. It’s nice to have a company you can rely on. All of their technicians have been…
Andrew was very thorough and let us know exactly what he was doing. He cleaned carpet that had stains and a leather chair for my Aunt & we are extremely happy with the results.
John and Bill have cleaned my carpets in the past and did a great job. They are my on time and very professional. They communicated how they would address my carpet issues and had me review the results. I will continue requesting them for my future cleanings.
John and David were outstanding! Professional and personable. Great customer service. They did a great job. The carpet looks new ! Pet stains gone. Couldn’t have been more pleased. I will use your services again because of your great staff. 6/4/25 Robert and Bailey were amazing! The carpet looks brand new. They…
First let me say Stanley Steemer is prompt. I received a call and text message informing me that the technician was on site. Then I opened my door to Mr. Turner who did an excellent job. He was professional and friendly. Also, he informed me about cost saving specials I will definitely be taking advantage of for my…
Robert was courteous and professional. My carpet looks brand new!
Derrick was polite & friendly. He did a great job cleaning my carpet. He was patient & made sure I was satisfied which I was. I recommend him & Stanley Steemer and will call for carpet & Spring duck cleaning.
Kellen did an excellent job. Was very professional and respectful . Cleanup was excellent. Would definitely have him back again.
Great experience as always! Love using this company!
Super crew and great representatives of your company. Carpets are spectacular and they got out some really bad stains.
Tyler done an excellent job and quite effectively as well.
Robert and Aaron did an excellent job. Went above and beyond for me. Thank you both.
The sectional got thoroughly cleaned. The carpet was done very well. I’m pleased with my cleaning.
Once again Stanley Steemer has provided great customer service for my annual carpet cleaning. They were able to get those toddler stains at as well. Thank you Ryan and Tyler!
Excellent results. Tough stains completely gone. I have used them before and will again.
These 2 guys were very professional & customer service oriented. They heard my concerns & addressed them to the best of their abilities. Thank you Today 11/18/2024 Christopher came out and did an exceptional job! He came in asked questions, made observations and set up quickly! Inquired as to whether or not I…
Timely, friendly and professional team. Cleaned carpets to my satisfaction. Placed furniture to keep dog off the carpets after being cleaned.
Aaron was amazing. Polite. Thorough. Considerate. Thank you
Nathan was extremely professional and friendly. His work was extremely thorough!
Robert from Stanley Steemer did a thorough job on our carpet. He was very courteous, professional and we will request him for future visits. He is a very hard worker and extremely polite too. Our carpet looks new again.
Anthony did an excellent job. He was pleasant, professional, and thorough. We highly recommend him.
As usual Stanley Steamer does a nice job cleaning the carpets. The only tale away was for some reason they only send out one guy now instead of two. That seems to be a bad idea as this is a two man job.
My service technician was BRANDON. He arrived on time... He was very kind and cheerful. He explained each service. I had my Carpet cleaned and Hardwood floor steamed cleaned as well. (LVP) Great service overall. Thank you for providing me with Kahlil BRANDON I hope I see him next time.
Did a great job! Kahlil was attention to detail on the entire job! Was also careful with his hoses and equipment in my home. Fabulous work, and will request him again in the future.
He was very friendly and helpful the entire process. He took his time to make sure the carpet looked as good as possible and asked a few times during the process if it was up to my standards. I am very appreciative!
Very good customer service. Adam, did an excellent job. My carpet looks fantastic. I'm very pleased, & highly recommend this company.
I was not home when they arrived. I called Stanley Steamer and they came back within 30 minutes. They were professional, personable quick and they did a great job!!! My furniture and carpet look great!!!!!
Jeffery did a fantastic job. He steam cleaned carpet, a recliner and vinyl flooring. He arrived on time and completed the scheduled work in a timely manner
Very professional and friendly! Great to work with. I will definitely keep using their services
Reginald did a very good job on our carpet cleaning. He was very professional and courteous!
Very courteous and professional. My carpet looks great.
Excellent service, professionalism, and workmanship. Bought the yearly service plan! Update: Nathan did a really great job!! 10/10 prefer him!
Very polite and respectful. Amazing job!
Highly recommended, they picked up the stains quick and was very professional, quick, efficient and friendly.
Timothy did a great job! Very professional and respectful! Will request for him to come back when we do the floors again!
Ryan did a thorough cleaning, even areas that had older carpet look better.
Tim was excellent, very personable and very polite, did everything he could to prepare us to get ready to sell our house!
Efficient and knowledgeable! 10 out of 10, would recommend!
Kevin was excellent! We will only request Kevin, no other will due! Give this young man a raise! He is conscientious, kind, and all about quality! Bravo Kevin!!
great guy
Kevin did a good job on are carpet.
I'm so happy I could be on one of the commercials 🙌 thank you thank you thank you 😊
Both of the technicians were very polite and professional.
Andrew does an excellent job, as always!
We've had technicians from Stanley Steemer clean our carpets and furniture since 2007. We have stayed with Stanley Steemer for the reliability, customer service, and for the amazing results of how clean our carpets got. They worked hard on some stains I never thought would come out with some of their enzyme…
Jim and Dave were very professional and cared about giving good quality work.
This was the MOST AMAZING experience with a cleaning company I have ever had! Nathan was so professional and kind!! The price was upfront and more than fair! No hidden prices! Great services offered! I jokingly asked about shampooing my truck, not knowing they offered that as well!! My truck looks BRAND NEW!!!!…
Great service at a great price! They were very professional and friendly!
Anthony was professional, polite and thorough. The floors looked nice when he was completed..I would like to have Anthony for my next cleaning
Very professional and informative. Did great job.
The gentlemen that came to the house Jeffery cleaned the carpets very well. Jeffrey left my house carpets smelling fresh, clean, and protected. All of the furniture was put back in place. Jeffrey was professional, very nice, and fast. I have and still subscribe to the maintenance plan to get my carpets cleaned…
Kevin worked very hard to meet all our requests. He worked very hard and did a great job! We would like him to come next time for a cleaning needs! It looks great!
Nathan did such a great job! Carpets look and smell brand new
James & David were great and my carpets look amazing! The price is right and we signed up for their yearly plan, which is very fair. With kids and dogs we definitely need to have our carpets cleaned regularly. Thank you guys for a great service experience!
The techs were on time, very friendly and thorough cleaning ,spot removing and deodorizing carpets. I could not ask for better service. I highly recommend them.
Great Job Kevin polite efficient and did a great job. Thanks
Shannon is a miracle worker, the carpets haven’t been done for over 20 years and now my carpets look new.
Nathan was very professional , knowledgeable, and respectful of my home. Very personable young man!
This team surpassed all expectations! I went with Stanley Steemer because of the reputation the company has in the industry. What I didn't necessarily expect was level of knowledge the field techs had about microbial bacteria and how their treatment combats it at an enzymatic level. This was no "quick spray of…
John and David worked efficiently and were extremely professional. Great experience!
We had our service scheduled for a 12-5 timeframe and the day off, we got a phone call asking if it was okay if the appointment was moved up to 11 or so due to being ahead of schedule. We loved that we didn’t have to wait all day for the service timeframe! We were so happy with how quick and efficient it was to get…
Shannon did an outstanding job & was very personable!
*Andrew did an amazing job! *also, he has lots of experience! *I’ll request Andrew for my next cleaning!
Wow great professional services I could not have asked for a better service provider than Cariell.
We had very quality service. They were on-time, efficient, and professional. We had carpets cleaned, an area rug cleaned, and grout/title done really well all for a good price. Highly recommend.
Guys were professional and respectful. Did a great job and in a timely manner. Thanks Laurie and Bill.
Carpet looks great and smells great. Cariell was friendly, professional and did a phenomenal job!! Will definitely be using Stanley Steemer again in the future!!
Cariel did a fantastic job!! I raved about how well my floors look, carpet looks brand new and smell so fresh..I will be using Stanley steemer again for sure.
The service technician did an excellent job! The carpets are clean and fresh!
Very friendly and lets you know what’s happening along the Way!
Had to pay for professional carpet cleaning at move out per lease. They came quickly and finished within 30 mins. Explained what they were doing and why which we loved. Super nice and personable. We will definitely be hiring them back in the future for our new home!
Andrew was very professional, pleasant, and knowledgeable. I would definitely recommend him.
The technician Andrew was very tentative to my needs and concerns. Very respectful. It was a pleasure to have him in my house doing professional work. Job Well Done.
Great job
Anthony was great. He was right on time, explained everything he was doing, and made sure I was happy with the job.
Excellent Andrew did a great job very professional and knowledgeable and efficient
Cleaned my rental property, did a really good job
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 904 | $158–$327 |
| General carpet cleaning | 782 | $170–$447 |
| Pet stain & odor removal | 335 | — |
| Upholstery cleaning | 297 | $207–$360 |
| Area rug cleaning | 159 | $219–$705 |
| Carpet cleaning | 108 | $176–$385 |
| HVAC duct & vent cleaning | 70 | $482–$1.1k |
| Flood cleanup | 15 | $126–$235 |





