Experts Reviews · Company report
Stanley Steemer logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty92−0.8Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Stanley Steemer

Xenia, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 17 carpet installers · 4.9★ from 3,820 Google reviews

Report card

Percentile vs other carpet installers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Stanley Steemer is better than 91% of carpet installers.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Stanley Steemer is better than 90% of carpet installers.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Stanley Steemer is better than 92% of carpet installers.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Stanley Steemer is better than 100% of carpet installers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Stanley Steemer is better than 100% of carpet installers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Stanley Steemer is better than 100% of carpet installers.A
100

Reviews for your job

Customers hired Stanley Steemer for 8 kinds of job.

Stanley Steemer for HVAC duct & vent cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.70
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.90
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$482–$1.1k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC duct & vent cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 70 Google reviews tagged “HVAC duct & vent cleaning” · showing 20

Sharon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Both Owen & Dylan were very professional, & very nice in answering my many questions about what they were doing & why... great guys! Highly recommend them & Stanley Steemer!

Paid $500+Reasonable priceHVAC duct & vent cleaning
Lisa9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Matthew and Nathan came out today to service my duct work. They were great. Very nice and did a terrific job.

Paid $500+Reasonable priceHVAC duct & vent cleaning
CostLocal Guide · 265 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Wow Matt and James came out today, super professional, curtious, and great at explaining what they are doing! The run a vacuum on the returns and they blow 180psi pressure on the vents to clear the air ducts. He even provided estimate timeframe for frequency of air duct cleaning, more frequently with pets and…

Paid $500+Great priceHVAC duct & vent cleaning
Valerie13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

D'Angelo did a wonderful job. Very personal and knowledgeable.

Paid $150–200Great priceCarpet steam cleaningHVAC duct & vent cleaning
DavidLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Stanley Steamer cleaned my dryer vent and did an excellent job . They worked quickly and neatly.The technicians were professional with good communication skills. I am very satisfied.

Paid $200–250Great priceHVAC duct & vent cleaning
DontaLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

⭐⭐⭐⭐⭐ Robert did an excellent job cleaning my carpets! He was extremely knowledgeable, friendly, professional, and took the time to answer every question I had. You can tell he takes pride in his work and making sure the customer is satisfied. I would absolutely request Robert again in the future and wouldn’t…

Great priceCarpet cleaningHVAC duct & vent cleaning
Richard6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very professional and explained whole process.

Paid $500+Not sureHVAC duct & vent cleaning
Lauren3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Jaret did an amazing job with our hvac vent cleaning!! The house smells and feels so much cleaner thank you guys!!!

Paid $500+Great priceHVAC duct & vent cleaning
Linda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We had duct cleaning done by Owen and Sincere today and they did a stellar job. From start to finish they were professional, efficient and thorough.

Paid $500+Reasonable priceHVAC duct & vent cleaning
Saundra10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I am completely satisfied with the service and great job my Stanley Steamer crew did. Two very courteous young men who did a super job - will definitely be a return customer. Definitely a 5 Star crew and job. Also had carpet cleaning by William. He made the carpet look new! Very courteous and outstanding worker.…

Great priceCarpet cleaningHVAC duct & vent cleaning
Mike6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

A huge thank you to Matthew and James for coming out and doing a remarkable job cleaning my HVAC Air Ducts! They were running a little late but kept me in formed of what was going on that caused them to be a little late on their arrival! Once on-site they wasted no time jumping in and getting down to business! They…

Paid $1–50Great priceHVAC duct & vent cleaning
Lisa9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great customer service, very knowledgeable, explained everything to me!

Paid $500+Reasonable priceHVAC duct & vent cleaning
Linda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

This was included in my HVAC installation. The two guys who came were very respectable, knew what they were doing, cleaned up every bit of mess before they left, and were very friendly.

Not sureHVAC duct & vent cleaning
Jerome13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Always go with them first their technicians are very efficient very friendly and extremely fair.

Paid $100–150Great priceHVAC duct & vent cleaning
ConnieLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Both Jaret and Sincere were absolutely fantastic! Very personable, knowledgeable, honest, caring folks. I’d recommend them both! Thanks guys!

Paid $1–50Reasonable priceHVAC duct & vent cleaningService not listed
mike3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great service

Paid $500+Not sureHVAC duct & vent cleaning
Cole4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great guys friendly and got the job done quick!

Paid $500+Not sureHVAC duct & vent cleaning
Steve3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great job would recommend

Reasonable priceHVAC duct & vent cleaning
HollyLocal Guide · 91 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Loved our experience with them for our duct cleaning. They were cheaper than any comparable other cleaners and came out next day. The sales guy was knowledgeable and really wasnt any pressure to schedule. They also came the next day and were very amenable to our kids and dogs, patient with us, and gave us some tips…

Paid $500+Reasonable priceHVAC duct & vent cleaning
Zulma7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Very professional and fast!!

Paid $500+HVAC duct & vent cleaning

Show more HVAC duct & vent cleaning reviews (50 more) →

Price

$240-7% vs typical carpet installers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 30%Reasonable 64%Overpriced 2%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Carpet steam cleaning904$158–$327
General carpet cleaning782$170–$447
Pet stain & odor removal335—
Upholstery cleaning297$207–$360
Area rug cleaning159$219–$705
Carpet cleaning108$176–$385
HVAC duct & vent cleaning70$482–$1.1k
Flood cleanup15$126–$235

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