How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty92−0.8Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREStanley Steemer
Xenia, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 17 carpet installers · 4.9★ from 3,820 Google reviews
Report card
Percentile vs other carpet installers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for pet stain & odor removal
Clear ✕All 335 Google reviews tagged “Pet stain & odor removal” · showing 60
I haved used the Beavercreek Stanley Steemer repeatedly to clean carpets, upholstery, air ducts, and color seal grout. This franchise has always given me great service from a courteous and professional staff.
Great job with exceptional attention to detail and customer service!
Always been excellent job well done, and will keep using them.
The guys were very professional and personable! They were on time, communicative and thorough! Would highly recommend!
Christopher and Andrew were very professional. They worked hard and communicated well. I highly recommend them and Stanley Steemer for your cleaning needs!
They were very friendly and respectful. They got some pretty tough stains out, Which saved me a lot and buying new carpet
Just had 4 rooms carpet cleaned and Aaron did a fantastic job explaining everything up front and following through with everything Stanley Steamer should be proud to have Aaron on there team.
Fast, efficient, friendly and professional. Basement and stair carpets cleaned. Took advantage of yearly service special.
Excellent service- James was superb cleaner, great communicator and did not try to pressure to sell extra. Upholstery cleaned and scotchguarded Carpets cleaned
Robert from Stanley Steemer did an excellent job at cleaning the carpets in my house. Very professional and efficient. Will use Stanley Steemer again.
Robert literally saved me today, my floors look an feel so much better i am absolutely so thankful he came today!! I will be requesting him every time an highly highly recommend him to anyone! He's absolutely the best!!
D'Angelo did an amazing job on our carpets. He was sure to provide service with a smile. I will be requesting him for all our future services. He is the best technician that I have had yet! Highly recommend Stanley Steemer and D'Angelo for your next service. You will be sure glad to have him as your technician.
Have had less than stellar experiences previously but am really pleased with the care our home was treated with today by Jodey who turned a previous 2 star experience into 5 stars. It’s clear he’s a hard worker and cares a lot about providing excellent service. Our family will will definitely be specifically recommending him to everyone we know!
James was amazing! Personable, knowledgeable, and very efficient. I am STUNNED by the transformation in my carpets! They look new again! I am also glad he gave me the information about the extra room cleaning you can subscribe to.
Excellent job! Carpet looks brand new! Will definetely use you again..but I want Jefferey. He was awesome! So thorough and Qatar aà
James S. - Excellent job! Answered all our questions. Very professional, thorough, and respected our possessions. They spent alot of time with us. I will definitely have them back.
The service i recieved from Stanley Steamer was exceptional
Very kind and respectful. Great work! Exactly what I asked for. Definitely recommend.
Nathan and Trevor did a great job - they went above and beyond!! Even cleaned a couple of throw rugs, which I did not ask them to do. Had a horrible mess due to a water leak. Very professional, friendly and knowledgeable.
Both of the cleaners were very polite, explained everything they were doing and managed to upsell me! Definitely worth the money. My coych and both chairs look amazing 👏
Our carpets look amazing thanks to Caydon! We will absolutely be requesting him next time we need them done again. Thank you so so much Caydon at Stanley Steamer (:
Robert was both professional and friendly
Landon was very polite and had me look at each area as it was done . Very knowledgeable as there were some stains that needed treatment. I would recommend him.
I had older Carpet in my house and the Stanley steamer crew done a wonderful job way surpass my expectations on cleaning and Alan our technician was wonderful
They accommodated me on short notice. Ryan was very nice and polite and explained what he would be doing. I will definitely use them in the future.
Professional, organized, efficient. Did a wonderful job especially with the pet stain removal and stairs! I even added some extra services he recommended. If you go with Stanley steamer, you won’t be disappointed.
Robert was great ! He was so kind and went above and beyond for us. We have dogs, a baby, and a toddler. Robert really took his time cleaning our carpets to ensure they were safe for our children and we appreciate him for that.
Robert went above and beyond my expectations in cleaning our carpets. Between all the rain, grandchildren and dog traffic it was a mess and now it looks brand new. Be sure to ask for Robert next time you schedule Stanley Steamer. You won’t be sorry. He truly cares about doing his best.
James was very professional, friendly and proficient. My carpet looks amazing!
James did an amazing job. He was very conscientious and took time to address every area of concern with each carpeted room and the steps in our home. I appreciate his hard work and how good my carpets look now. Thank you!
The cleaning technician Christopher was great. He was very professional and friendly. He explain how the process of the carpet cleaning works and what he was going to do, how long it would take and it was a wonderful experience.
Very professional service Tech cleaning was very thorough very pleased with the outcome the deodorizing and cleanliness
D’Angelo, was very friendly and polite. He did his job very professionally. I will ask for him the next time We need Stanley Steamer.
James and Landon provided excellent service
We were very satisfied. James shade our technician was unbelievable. He was very courteous and thorough. We have actually never experienced customer service and workmanship like they provided for us. Too bad all companies don’t provide that. Way to go Stanley Steemer.
Allen was very professional and thoroughly explained what he would be doing and what to do after he finished to ensure we got the best results from the cleaning and deodorizing of the carpet and upholstery. It was an easy process and quicker than we expected.
Great job. Showed up within time window. ID'd spot areas, worked diligently till completion. Ensured customer satisfaction. Outstanding customer service thought scheduling, service and payment. James and Tyler were great!
Top notch. It was a pleasure having Robert and Aaron over today.
Excellent experience! Very knowledgeable, listened to my requests, and did a great job!
Great customer service, they knew their job and they were here on time and completed the job in a reasonable time. Will use Stanley steamer again.
I am so happy with the carpet cleaning service as usual. Robert Turner is the best. He always makes sure to do a great job and that im completely satisfied with his work. I highly recommend him and Stanley Steemer!
Excellent service. Mine was not a easy job, so much better than expected.
Miracle workers! They arrived promptly and ready to go. My carpets and sectional look amazing. This team is professional, friendly and take pride in their work. If you’re looking to get your carpets cleaned, request these guys!!
James and Reggie did an amazing job cleaning our hardwood and kitchen floors. They were both very personable and professional and we would recommend them to friends and family. We are very thankful for their quick and efficient service.
RJ cleaned our carpets today and he is amazing. He is personable and takes pride in his work and makes my very worn carpets look the best they can look! He is great!!
Nathan was wonderful! He was very friendly and did a fantastic job with our carpet. He took his time and was very professional. Will definitely ask for him next time.
Great friendly service and great job cleaning my furniture!
I only trust Stanley Steemer. I've never had a bad experience. Their employees are always very friendly and professional. Aaron and Allen were great.. They explained specific services clearly and concisely.
Very professional and explained what they were doing and explained the different options that were available.
now that my carpet is dry it looks AWFUL… I’d like someone to come back.. I paid good money someone please contact me Edit: Stanley steemer came back and cleaned my carpets free of charge. I had Frankie or Frank something like that… he did a Good job but what upset me about him was the Racist remark he made about…
Service man was professional and courteous. Got the job done and more. Helped move furniture.
Robert and D’Angelo were great! We have four pets and the living room looked and smelled brand new after the cleaning. Would highly recommend!
My area rugs and furniture look awesome!!! Thank you Reg for all that hard work!!!!!
Fast service and friendly techs. They did a great job.
Chris was very professional and careful moving the items in my house. He cleaned my carpet and my furniture and even clean my wood floors when I asked if he would have time
Nathan was awesome -- friendly, professional, knowledgeable, thorough. 10/10, would request him again!
Anthony and D’Angelo were very friendly and professional. So impressed with them both. Would definitely ask for them again when needing cleaning services. Being in the customer service industry for 30+ years I could not have asked for 2 gentleman I would highly recommend.
Stanley Steemer did a great job cleaning and deodorizing three bedroom wall-to-wall carpets and one area rug today. Tyler arrived promptly and was friendly and helpful! I have used Stanley Steemer many times and have always been satisfied with the results.
Christopher Taylor was our technician today and did an amazing job. He was on time, great communication prior to the appointment. Once he arrived he met all of our expectations, actually he went above what we expected. Furniture and carpet looks brand new.Very professional and answered all of questions, very…
I had discovered a widespread cat urine mess in my basement from a stray cat that got into my home. My basement is finished with carpeting. I was devastated! Stanley Steemer came to my rescue! Chris was very professional and hard working. He was able to remove the stains and used an enzyme remover and deodorized the…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 904 | $158–$327 |
| General carpet cleaning | 782 | $170–$447 |
| Pet stain & odor removal | 335 | — |
| Upholstery cleaning | 297 | $207–$360 |
| Area rug cleaning | 159 | $219–$705 |
| Carpet cleaning | 108 | $176–$385 |
| HVAC duct & vent cleaning | 70 | $482–$1.1k |
| Flood cleanup | 15 | $126–$235 |



